
I learnt about PieSync as I started using HubSpot CRM and looked for ways to import/sync contacts. It does what it says, syncing contacts between two apps real-time, saving me the trouble of having to update a contact in two places. I can choose which fields to sync, one-way or two-way sync. Review collected by and hosted on G2.com.
The initial set up takes a bit of learning. Also, a user needs to follow the correct steps in order for the initial sync to work well. For a new user, it can be overwhelming to try to figure out what to do. Fortunately, PieSync has some good YouTube videos on contacts management, so I could prepare better before the first sync before HubSpot CRM and Outlook. Review collected by and hosted on G2.com.
The biggest advantage is the speed at which you can set up a sync and how many options you have. The customization ability is great, though limited in some areas. However, It was flexible enough for our needs. Another benefit is that there is a lot of transparency into errors and what the result of the sync is. You can see why syncs fail and troubleshoot. Review collected by and hosted on G2.com.
Navigating things was a little confusing and it can be easy to get lost between the various views. They are also launching a beta dashboard that's actually pretty useful and sometimes I was flipping between that and other views. One frustration was that there are a lot of properties that couldn't be synced or mapped how we wanted. The advanced features could be developed a bit further to support more complex needs. Review collected by and hosted on G2.com.
Overall, Pie sync serves its purpose valiantly, eliminating the worry of importing the wrong contacts or associating those contacts with the wrong accounts / opportunities. PieSync totally automates the process of bringing in contacts from our LinkedIn add sources. As soon as the contact downloads the asset, they are immediately imported into Hubspot AND synced to Outreach, which makes my job much easier! Review collected by and hosted on G2.com.
When I installed PieSync, I hoped that it would be capable of syncing historical data associated with contacts, accounts, and opportunities from Hubspot to Outreach. Sadly, it only synced the contacts and left me to manually sync the rest. Review collected by and hosted on G2.com.
PieSync is easy to use and configure to sync person data between Pipedrive and Intercom
Dashboard is user friendly
Operations happen transparently Review collected by and hosted on G2.com.
Basic tier pricing limited in features, but it works for my needs at this point Review collected by and hosted on G2.com.
Piesync does a fantastic job at keeping data between various platforms synced seamlessly. The platform is easy to setup and to navigate. Review collected by and hosted on G2.com.
When added to a team by another user, you're not able to access or work on their syncs. Kind of takes away the point of a team function. Also, the login process of a code sent via email every time is pretty annoying, should just use a typical email/username and password login. Lastly, the support can take quite a while sometimes. While I have had same-day responses, I've also waited as much as 4-5 days for a response. Review collected by and hosted on G2.com.
I like the concept of PieSync in the fact that you have the opportunity to consolidate all your contacts used from different programs into one may database you may be using. The fact they are investigating several other company programs to partner with is wonderful. I use several different programs from Google, Facebook, Instagram, Microsoft, and so forth it feels great to be able to use one program to synchronize all the others. Review collected by and hosted on G2.com.
Recommend expanding out to Social Media Programs such as Instagram, Facebook Business Pages (not ads), and other popular social media programs. Review collected by and hosted on G2.com.
Not used a pirce of software like this that worked so easily out of the box and gave such confidence. Review collected by and hosted on G2.com.
My particular use case (Connectwise Manage <> Hubspot) has a quirk in how it joins things together but I'm told a fix is on the roadmap Review collected by and hosted on G2.com.
Easy to integrate and customize to the needs that are present in the team, achieving synchronization of data and contacts from different customers all in one place. Improving their access and management. Review collected by and hosted on G2.com.
When synchronizing or acquiring data from potential customers, it may fail or give error at the time of synchronization. Review collected by and hosted on G2.com.
I like the product as it made it super easy to transfer my database which can take up hours and days of one's life. It automatically mapped the fields in the database that I was trying to move contacts to with the one that I had been using, something that I haven't seen before. And not only does it just transfer, it actually remains in place and constabtly updates the sync between the two. That means you're not wasting time putting a contact into two different databases separately. Just need to do it once and you're set. Review collected by and hosted on G2.com.
I haven't found anything I dislike yet. It works pretty well and has been keeping up all my contacts. Review collected by and hosted on G2.com.
Easily and seamlessly syncs whichever account you choose! Great program... no previous experience with the program necessary! Review collected by and hosted on G2.com.
I don't dislike anything about this program at all! I only wish I was able to keep better track of my own usernames and passwords. If I were to dislike anything, I guess it would be that this programs is not free forever, it gave me a free trial, which was great! I understand though that this company has to make money as well and I must say it is definitely worth the price! Review collected by and hosted on G2.com.
Really enjoyed the fact it's easy to use and just works. It's straightforward and delivers what is needed Review collected by and hosted on G2.com.
for some the rules could be tricky to understand and work out. Review collected by and hosted on G2.com.
I've been able to go through and set up customized syncs on the go and get this working for different workloads within the two systems. this is now used for automated workflows that have helped to speed up processes. we were using a bespoke tool for this which was a lot more money and less functionality and easy to make changes, this software fitted what we needed and worked. amazing support as soon as i had an issue they folllowed up and assisted, this was before Review collected by and hosted on G2.com.
Amount of entities it currently allows you to sync can't wait for more to be available Review collected by and hosted on G2.com.
PieSync makes it seamless for me to add contacts to my gmail contacts and make sure they sync with the software I use to manage my real estate business. It’s great not having to enter information twice! Review collected by and hosted on G2.com.
Because I use two different, well make that three different gmail accounts, it sometimes doesn’t catch the duplicate information. Review collected by and hosted on G2.com.
The fact that I can quickly link my contacts to my software with no problems! Review collected by and hosted on G2.com.
I wish the interface, or was a little easier. It has taken me some time to get comfortable with PieSync. I don't really know what other capabilities PieSync can offer. Review collected by and hosted on G2.com.
It really is just so simple. I set up 6 links for my trial in no time at all, and then reduced those links to 2 when I purchased, which was extremely simple.
And the pricing changed accordingly, which is an obvious but often missing feature. Review collected by and hosted on G2.com.
Price goes up quite fast - but once I get to that many users I guess that won't be so much of an issue. There's really not all that much to dislike here. And you can have a decent length trial to make sure if its really for you. Review collected by and hosted on G2.com.
PieSync me permet de synchroniser 2 bases de contacts, avec Hubspot en base maître.
Dans l'ensemble, la synchronisation semble fonctionner correctement. Review collected by and hosted on G2.com.
Il manque quelques options à mon sens comme des conditions de délais ou de revérification. Le tarif grimpe assez rapidement quand on a beaucoup de contacts, mais dans l'ensemble je trouve cela correct. Review collected by and hosted on G2.com.
Easy to setup, reliable, fast, flexible. Review collected by and hosted on G2.com.
I would prefer a one time payment over subscription model. Review collected by and hosted on G2.com.
The UI is simple and straight-forward. I hope there will be integration with ClipClip at some point so that the software becomes even more useful. I'd be able to paste contact details within any application, without losing context. Review collected by and hosted on G2.com.
There's no integration yet with ClipClip. Review collected by and hosted on G2.com.
Syncs almost instantly across all platforms. Review collected by and hosted on G2.com.
Some contacts merged without my knowledge, seems to happen to couples who share an email. Review collected by and hosted on G2.com.
The great many apps I can connect to makes it versatile Review collected by and hosted on G2.com.
Many apps I dont use or not familiar with so i can't get the most out of the program Review collected by and hosted on G2.com.
It was invaluable in moving my contacts from our old platform into the new Keller Williams Command Platform Review collected by and hosted on G2.com.
At first I was not loading correctly and ended up with my database tripled. The solution was easy and straighten out quickly Review collected by and hosted on G2.com.
It is more flexible than any other tool, I can connect any custom field I want. Review collected by and hosted on G2.com.
Updating based on lists would be a great addition. Review collected by and hosted on G2.com.
I go about my day and add any contacts into my phone. And it automatically syncs with my crm. When i get to my desk i see who i need to follow up with or send thank you cards to. Review collected by and hosted on G2.com.
Not much to dislike, it makes life easier Review collected by and hosted on G2.com.
I love being able to know when my clients and leads are calling so I can decide whether or not I should pick up the phone and can answer the phone accordingly. Review collected by and hosted on G2.com.
Nothing really! It works great for me and haven't had issues. Review collected by and hosted on G2.com.
Ease of implementation (2 week free trial), ease of maintenance, support. Review collected by and hosted on G2.com.
Limitations on syncing different data fields like drop-downs, check boxes, etc. It would work best if every data field was plain text, but that's no conducive to the highest and best use of Hubspot and Outreach. Review collected by and hosted on G2.com.