Pete & Gabi Reviews & Product Details

Olivia has been calling our dormant leads for the past three months and has reactivated accounts we’d basically written off. The conversations feel natural enough that prospects don’t immediately hang up, and her qualification logic is sharp—she asks the right questions and then books meetings straight onto our reps’ calendars. On top of that, having every call automatically logged and synced to the CRM, without anyone needing to touch it, has eliminated an entire category of admin work. Review collected by and hosted on G2.com.

It can struggle with heavy accents and background noise on the prospect’s end, which sometimes results in misheard details that then need to be corrected. The handoff to a human could also be smoother—when a prospect asks for something outside the script, the transition isn’t always very graceful. Setup took longer than we expected as well, mainly because we first had to clearly define our qualification criteria before Olivia could apply them effectively. Review collected by and hosted on G2.com.

Olivia AI, the AI call agent from Pete & Gabi, has helped us manage customer calls without needing to manually handle every inquiry. It can answer common questions, gather basic information, qualify leads, and route calls to the right person. I also appreciate that it can follow up with leads and customers, which helps cut down on missed opportunities. For most routine calls, the conversations feel natural enough, and our team can step in whenever a human touch is needed. Review collected by and hosted on G2.com.

The initial setup took some time to align the interview flow and evaluation criteria with our hiring requirements. After reviewing the first set of interviews, we also had to make a few adjustments to better match what we were looking for. Review collected by and hosted on G2.com.

Since October 2025, we’ve conducted hundreds of interviews through the platform, and the biggest improvement for our team has been the efficiency after the interview process. The structured evaluations, automated summaries, and candidate scoring helped our recruiters focus only on the strongest profiles instead of reviewing every recording manually.

Another major advantage is the pricing structure. Unlike most platforms we evaluated, there is no yearly subscription or long-term commitment. We simply pay per completed interview, usually between $4–$8 depending on the interview format and duration. For our hiring volume, that model has been extremely practical and cost-effective. Review collected by and hosted on G2.com.

The ATS integration setup took a little longer than we initially expected because we needed to align it with our existing workflow. It was manageable, but companies planning a quick rollout should account for some setup time. More advanced reporting and filtering options would also be useful as hiring scales further. Review collected by and hosted on G2.com.

Smart AI for inbound and outbound calling, plus the Rebecca AI interviewer, which I consider the best of the best. Review collected by and hosted on G2.com.

nothing like that all working good and they also very good with the service Review collected by and hosted on G2.com.

I like being able to call a bulk of people, around 5,000 a day as part of the sales outreach. It integrates seamlessly with my CRM and automatically sends calls based on scheduling or availability. This automation means I don't have to manually call anyone, which saves me a lot of time. Review collected by and hosted on G2.com.

Sometimes I would hope it would be better if my voice could also be added there and it could sound just like me. Review collected by and hosted on G2.com.

Honestly, the scale and speed. We’ve never been able to reach this many people this fast without hiring a big team. Pete & Gabi sound surprisingly human, and they’re consistent — no missed follow-ups, no fatigue. Whether it's re-engaging old leads or screening job applicants, they just get it done. It’s like having extra team members who never sleep.

They're incredibly efficient. We used Pete to revive old customer accounts and ended up closing a deals from a single call — within the first week. We’ve also saved hours of recruiter time by having her screen and pre-qualify candidates. The summaries and scoring they generate are super helpful too — no digging through call notes. It’s all there, clean and organized. Review collected by and hosted on G2.com.

Some internal folks expected them to magically solve everything from day one, but there’s a bit of setup involved. Once that’s done, though, it runs smoothly.

It’s not a “set it and forget it” tool — at least not right away. You’ll get the best results if you treat it like a real team member: train it, monitor early runs, and fine-tune the flow. It also doesn’t fully replace human reps in complex or high-touch situations, but it clears a lot of the front-end work so your team can focus where it matters. Review collected by and hosted on G2.com.