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People.ai Reviews & Product Details

People.ai is the AI data platform that gives revenue teams the answers they need to win. Since 2016, People.ai has been transforming how go-to-market teams drive revenue by automatically capturing every sales activity—emails, meetings, and messages—and connecting them to the right customer profiles. This gives CROs immediate, accurate answers about what's really happening across their business, so they can take decisive action with confidence. With People.ai, teams can: - Get clear answers about deal health and forecast accuracy without chasing reps or reports - Understand coverage, engagement, and effort across accounts and opportunities in real-time - Identify the next best action to advance deals and protect revenue - Lead with confidence backed by answers grounded in actual business activity, not guesswork Companies like OpenAI, ClickUp, Notion, Databricks, Iron Mountain, Palo Alto Networks, Mitel, CyberArk, and Dataiku rely on People.ai to power trillions of dollars in pipeline and revenue. People.ai has been awarded 70 patents with 50+ under review. We've received industry recognition including Gartner's Market Guide for Revenue Intelligence Platforms, Forrester's Revenue Operations and Intelligence Wave (named a Strong Performer and the only enterprise-grade data management platform), Inc. 5000 fastest-growing companies, Y Combinator Top Companies List, and Forbes AI 50.

Product Website

Seller

People.ai

Discussions

People.ai Community

Languages Supported

English

Overview by

George Kozlov

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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People.ai Integrations

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Verified by People.ai

People.ai Media

People.ai Demo - How People.ai's Technology is Different

People.ai starts with a foundation of complete, accurate, and reliable sales data.

Surfacing insights and actions that drive real results.

Intelligent next-generation account planning to accelerate every deal.

Modernized sales methodologies to scale team best practices.

Proactively understand the health of your pipeline and confidently call your number.

Make your sales processes consistent, effective, and scalable with the AI data platform customized for your revenue team.

Official Downloads

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People.ai One-Pager

People.ai Ritual -- Forecasting

Interactive Demo

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People.ai Reviews (463)

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mellacheruvu N.

Senior Consultant

Mid-Market (51-1000 emp.)

1/25/2025

"Compatible and customisable"

4.5/5

What do you like best about People.ai?

More user friendly with attractive user interfaces Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Page time out sometimes not always which keeps the page buffer. Review collected by and hosted on G2.com.

Response from Caitlin Marco of People.ai

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Thank you for your review! We're thrilled to hear that you find People.ai user-friendly.It's great to know that our reporting capabilities are helping you work like a pro! We appreciate your feedback on page timeouts and will share it with our team as we continue improving the platform. Thanks again for sharing your experience with us!

Verified User in Retail

Small-Business (50 or fewer emp.)

8/21/2024

"Amazing App, beautiful UI. Feels like a professional PA on your side."

5/5

What do you like best about People.ai?

Fantastic use of AI in business. Amazing App, beautiful UI Review collected by and hosted on G2.com.

What do you dislike about People.ai?

There is still scope for customizations, especially on a client/user level. Providing them with more customization options will help you make promising customers. Review collected by and hosted on G2.com.

Alysha C.

Director, Enterprise Client Services

Mid-Market (51-1000 emp.)

3/7/2023

"The interface is nice, but it lacks the ability to capture data from several sources"

3/5

What do you like best about People.ai?

I like the visibility aspect and the way the dashboards and interface appear. It is also user-friendly from a reporting viewing standpoint when comparing team members in terms of productivity. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

People.ai has the ability to do well in the future, and we met with individuals at People.ai a few times to discuss the features and abilities, as we were considering using it for account mapping (an upgrade and a bigger expense for us), but it just lacks so much. For instance, it won't pull activity from LinkedIn and Slack, and we run very heavily on those applications on a daily basis. Therefore, the "activity" surrounding both metrics/KPIs for my employees, as well as account health, is never accurate in the slightest. Review collected by and hosted on G2.com.

Kateryna‌ A.

Customer Success Manager

Mid-Market (51-1000 emp.)

2/27/2023

"Extremely helpful tool for managing CSM daily tasks"

4.5/5

What do you like best about People.ai?

I like how easy it is to use. People.ai simplifies activity tracking for CSMs, reviewing and evaluating the adoption stage and relationship with a customer. All activities are logged to SFDC and easily accessible. The new UI allows locating all deals or accounts on the same page and building customizable reports.

I also love the ability to track and analyze trends in team performance, metrics, and productivity. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Some of the data doesn't seem to be very accurate, while I am not using any dialer tools, it's being recorded in my performance metrics as calls instead of meetings.

People.ai is really helpful for the entire organization, but we mostly use it for reviewing trends in team performance. Review collected by and hosted on G2.com.

Ammarah S.

Enterprise (> 1000 emp.)

3/2/2023

"People.ai for Corporate Organizations"

4/5

What do you like best about People.ai?

Reducing the manual effort of recording every conversation.

Configuration & adding new users with auto SF hierarchy is super easy, and articles are of great help. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Not able to capture the physical meetings. It has to be on the calendars for getting captured. Can there be a 2-way flow of info between People.ai and the CRM?

Not all the meetings get synced and need to be validated. Can there be a notification triggered to see what meetings were not synced?

Capturing additional information from events like the type of the meeting etc. Review collected by and hosted on G2.com.

What problems is People.ai solving and how is that benefiting you?

-Automated activity Capturing helps minimize the time spent recording customer conversations. This has increased productivity as well.

-Easy-to-digest data that forms the backbone of most of our leading indicators & Activity tracking dashboards

-Intuitive UI for Managers to look at their teams' data in one place Review collected by and hosted on G2.com.

Sebastian G.

Mid-Market (51-1000 emp.)

8/9/2023

"Powerful to track and support the view of the business"

4.5/5

What do you like best about People.ai?

Easy to use and allows to have good insights

It is key to know how to use it and what is the potential Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Nothing so far. I started using the tool just a couple of weeks back Review collected by and hosted on G2.com.

Parth P.

Enterprise (> 1000 emp.)

8/15/2023

"Pretty good to manage analytics"

4/5

What do you like best about People.ai?

Seamless updation of all accounts via a single pane of dashboard. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

UI could use some updating in terms of relative view sizes when switching from desktop to mobile. Review collected by and hosted on G2.com.

Raghav P.

Sales Operations Manager

Enterprise (> 1000 emp.)

3/9/2023

"People.ai specifically helps our Organization on mapping/matching key activities and Opps."

4/5

What do you like best about People.ai?

1.Easy Interface and navigation to get to actionable data

2. Accuracy of matching meetings/activities Review collected by and hosted on G2.com.

What do you dislike about People.ai?

1. There is limitation in Engagement dashboards [Custom SFDC fields reporting - gotta to do with Integration]

2. Options for sensitive markets like Japan, where meetings are not marked in customer/prospect calendars.

3. Peopleglass UI could be better Review collected by and hosted on G2.com.

anupama k.

Mid-Market (51-1000 emp.)

5/20/2023

"A unique AI-driven sales platform!"

3.5/5

What do you like best about People.ai?

The best feature of People.AI and the one I like the best is its data driven insights. Its quite intelligent and dynamic and helps provide insights through analytics is very little time. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Some of the downsides of People.ai and the ones I appreciate the least include its price factor and that its not suited to some industries and domain areas. It probably needs to build more in the latter. Review collected by and hosted on G2.com.

Kyle P.

Mid-Market (51-1000 emp.)

3/5/2023

"Solid, helpful product for more complex enterprise sales cycles"

4/5

What do you like best about People.ai?

1. Very strong customer success team.

2. Intelligence works well at grabbing emails/interactions and giving a true "engaged" score.

3. Permission sets are well done and support scale. Review collected by and hosted on G2.com.

What do you dislike about People.ai?

Tough to force reps to update ClosePlans. Would be helpful to have additional alerts or pings to both managers and reps when they are failing to use the product to its full potential. Review collected by and hosted on G2.com.

Response from Kathy Kelleher of People.ai

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Hello Kyle,

Thanks for the review! Have you checked out our newest offering Engagement Dashboards? This allows revenue leaders to easily visualize which reps are (or are not) adopting to best practices. This provides leaders with the data needed to proactively coach reps in order to win more revenue. Posting the resource link here: https://people.ai/product/engagement-intelligence/

Let us know if you have any questions once you take a look!

Kathy

See how People.ai improved