Compare Backstory and Outreach

Save your comparisonKeep these tools in one place and come back anytime.
Save to board
Add Product
Backstory
Backstory
(630)
4.5 out of 5
Backstory
By Backstory
Get a quote
Outreach
Outreach
(3,568)
4.3 out of 5
Outreach
By Outreach
Get a quote
At a Glance
Backstory
Backstory
Star Rating
(630)4.5 out of 5
Market Segments
Enterprise (54.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Backstory
Outreach
Outreach
Star Rating
(3,568)4.3 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Outreach excels in automating repetitive sales tasks, with users appreciating its seamless integration with CRM solutions, which enhances data and contact management. The intuitive user interface and features like the note-taking bot, Kaya, are highlighted for making follow-ups easier.
  • Users say that People.ai stands out for its transformative impact on sales management, providing invaluable insights that help teams make data-driven decisions. Reviewers commend its user-friendly design and the strong alignment fostered by the customer success team, which integrates well into the client's organization.
  • According to verified reviews, Outreach has a higher volume of recent feedback, indicating a more active user base. This suggests that users are currently engaging with the platform and finding value in its features, particularly in sales automation and engagement support.
  • Reviewers mention that People.ai offers superior support quality, with a dedicated customer success team that enhances the overall user experience. This level of support is often cited as a key factor in user satisfaction, helping organizations align their sales strategies effectively.
  • Users highlight that while Outreach provides robust automation features, some find it challenging to customize the platform to fit specific workflows. This can lead to configuration hurdles that may affect user experience, especially for teams with unique needs.
  • G2 reviewers note that People.ai's analytics capabilities, including pipeline management and opportunity scoring, are highly rated, making it a strong choice for enterprises looking to leverage data for strategic decision-making. This focus on analytics is a significant advantage for users seeking deeper insights into their sales processes.
Pricing
Entry-Level Pricing
Backstory
No pricing available
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Free Trial
Backstory
No trial information available
Outreach
No trial information available
Ratings
Meets Requirements
8.8
413
8.7
2,699
Ease of Use
8.9
415
8.3
2,716
Ease of Setup
8.3
82
7.7
876
Ease of Admin
8.3
85
7.8
775
Quality of Support
9.1
330
8.3
2,447
Has the product been a good partner in doing business?
9.4
87
8.5
761
Product Direction (% positive)
8.0
353
8.4
2,527
Features by Category
Account Data ManagementHide 20 FeaturesShow 20 Features
8.7
119
Not enough data
Lead Intelligence
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Not enough data
Lead Management
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Not enough data
Marketing Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Not enough data
Agentic AI - Account Data Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
8.9
85
7.7
48
Lead Facilitation
Not enough data
Feature Not Available
Feature Not Available
7.5
34
Feature Not Available
8.1
36
Feature Not Available
8.1
38
Organization
9.0
54
|
Verified
7.9
33
9.0
54
|
Verified
8.0
35
8.8
52
|
Verified
8.1
33
Performance Analysis
9.0
57
|
Verified
7.4
38
9.0
64
|
Verified
8.3
41
Sales Analysis
8.8
46
|
Verified
7.3
37
9.0
55
|
Verified
7.8
38
Generative AI
Not enough data
7.8
26
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
6.3
5
Not enough data
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
7.7
1,141
Integrated Workflows
Not enough data
8.8
1016
|
Verified
Not enough data
9.1
1071
|
Verified
Not enough data
8.4
879
|
Verified
Not enough data
8.2
800
|
Verified
Not enough data
8.5
1016
|
Verified
Not enough data
8.6
401
Not enough data
8.2
348
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
966
|
Verified
Not enough data
8.5
932
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
299
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Org ChartHide 12 FeaturesShow 12 Features
8.8
34
Not enough data
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing & Design
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Not enough data
Agentic AI - Org Chart
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
6.7
181
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Customer Revenue OptimizationHide 14 FeaturesShow 14 Features
8.9
72
Not enough data
Sales Team
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Not enough data
Intelligence
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Not enough data
Mapping
8.9
45
Not enough data
8.9
40
Not enough data
Agentic AI - Customer Revenue Optimization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
8.6
57
7.9
109
Revenue Sourcing and Forecasting
8.9
27
7.4
51
9.0
37
7.9
60
8.8
36
8.3
79
8.9
25
8.1
53
8.7
29
7.9
59
7.5
6
8.0
21
7.6
7
8.0
22
CRM Data Enrichment
9.2
36
8.7
92
9.1
39
8.7
101
9.3
35
8.2
74
9.3
29
Feature Not Available
8.0
9
8.2
22
Account Management
8.9
35
7.8
69
Feature Not Available
7.8
70
9.1
33
8.0
70
9.0
38
8.5
81
7.8
10
7.8
24
7.7
5
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
AI SDRsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.7
228
8.1
390
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
82
7.5
192
8.6
91
8.2
233
|
Verified
8.3
55
|
Verified
6.9
164
|
Verified
8.9
119
8.3
244
|
Verified
Personalization
8.7
102
8.3
262
|
Verified
8.9
141
|
Verified
7.8
269
|
Verified
9.0
166
|
Verified
8.2
321
|
Verified
8.7
112
|
Verified
8.1
226
|
Verified
Administrative
8.9
139
|
Verified
8.7
305
|
Verified
8.7
107
|
Verified
8.4
257
|
Verified
8.7
112
8.5
263
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,561
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Sales AnalyticsHide 18 FeaturesShow 18 Features
8.7
144
7.4
207
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
8.6
88
7.7
157
8.5
79
7.9
173
8.8
72
Feature Not Available
8.9
100
8.1
187
8.8
82
7.6
167
Predictive Analytics
8.7
80
7.3
140
8.6
96
7.4
134
8.6
82
7.0
125
8.7
85
7.3
133
Sales Management
8.6
91
7.9
147
8.7
85
Feature Not Available
8.8
107
7.8
162
9.0
124
8.8
188
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,305
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.8
15
Contacts
Not enough data
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
593
Not enough data
9.1
1191
Not enough data
8.1
1035
Not enough data
6.9
14
Sales CoachingHide 16 FeaturesShow 16 Features
8.7
92
8.1
251
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
54
|
Verified
8.3
197
|
Verified
8.4
54
8.2
196
|
Verified
8.5
41
8.2
179
|
Verified
8.7
36
8.0
142
|
Verified
Feedback
8.7
45
|
Verified
8.3
165
|
Verified
8.9
60
|
Verified
8.1
162
|
Verified
9.0
45
8.1
141
9.1
60
|
Verified
8.3
174
|
Verified
8.7
56
|
Verified
8.4
192
|
Verified
8.7
49
|
Verified
8.3
191
|
Verified
9.1
49
Feature Not Available
Generative AI
Not enough data
6.7
21
Revenue AI PlatformsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backstory
Backstory
Outreach
Outreach
Unique Categories
Backstory
Outreach
Reviews
Reviewers' Company Size
Backstory
Backstory
Small-Business(50 or fewer emp.)
10.4%
Mid-Market(51-1000 emp.)
35.5%
Enterprise(> 1000 emp.)
54.1%
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.6%
Enterprise(> 1000 emp.)
21.9%
Reviewers' Industry
Backstory
Backstory
Computer Software
36.0%
Information Technology and Services
31.8%
Telecommunications
9.4%
Computer & Network Security
5.0%
Internet
2.1%
Other
15.7%
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Alternatives
Backstory
Backstory Alternatives
Clari
Clari
Add Clari
Gong
Gong
Add Gong
Aviso
Aviso
Add Aviso
Salesloft
Salesloft
Add Salesloft
Outreach
Outreach Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Clari
Clari
Add Clari
Salesloft
Salesloft
Add Salesloft
Apollo.io
Apollo.io
Add Apollo.io
Discussions
Backstory
Backstory Discussions
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel, Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more
Can Salesforce be synced with People.ai?
1 Comment
Terry T.
TT
Yes, absolutelyRead more
Time to reflect activity in PeopleAI
1 Comment
Don L.
DL
What is the polling cycle time to reflect new activity ? Read more
See all discussions
Outreach
Outreach Discussions
Can someone recommend an auto dialer that works well with outreach?
2 Comments
Keoni G.
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
Steve K.
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more
See all discussions
Ask Backstory a QuestionContact Backstory
Ask Outreach a QuestionContact Outreach

Spotlight Categories

Add Product
Backstory
Backstory
Get a quote
Outreach
Outreach
Get a quote