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Compare Gong and People.ai 
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At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Enterprise (58.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,450)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongPeople.ai
Star Rating
(463)4.4 out of 5
Market Segments
Enterprise (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about People.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in overall user satisfaction, boasting a significantly higher G2 Score compared to People.ai. Users appreciate Gong's top-tier recording and transcription capabilities, which provide valuable insights from sales calls.
- Users say that People.ai offers a more user-friendly experience, with an attractive interface that simplifies activity tracking for Customer Success Managers. Reviewers highlight how easily all activities are logged to Salesforce, making it accessible and efficient.
- According to verified reviews, Gong's conversation intelligence is a standout feature, automatically transcribing calls and providing AI-driven summaries that help users extract actionable insights. This capability is particularly praised for enhancing sales strategies.
- Reviewers mention that while People.ai has a solid performance in activity tracking, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, users still find its AI features beneficial for business operations.
- G2 reviewers highlight Gong's strong support and implementation process, with many users noting the quick onboarding and intuitive setup. This ease of use contributes to a smoother transition for teams adopting the platform.
- Users report that People.ai's focus on simplifying the relationship evaluation process is a strong point, with features that allow for easy tracking of customer interactions. However, Gong's extensive market presence and user base provide a wealth of resources and community support that can be advantageous for new users.
Pricing
Entry-Level Pricing
Gong
No pricing availablePeople.ai
No pricing availableFree Trial
Gong
No trial information availablePeople.ai
No trial information availableRatings
Meets Requirements
9.4
4,941
8.7
306
Ease of Use
9.3
4,997
8.8
306
Ease of Setup
9.1
1,225
8.2
72
Ease of Admin
9.1
768
8.3
76
Quality of Support
9.3
3,509
9.1
252
Has the product been a good partner in doing business?
9.3
770
9.4
79
Product Direction (% positive)
9.0
4,619
8.0
266
Features by Category
Lead Intelligence
Not enough data
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Lead Management
Not enough data
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Marketing Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Campaign Execution
Not enough data
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Agentic AI - Account Data Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Lead Facilitation
7.1
350
Not enough data
7.3
344
Feature Not Available
7.5
347
Feature Not Available
7.6
347
Feature Not Available
Organization
8.3
352
8.9
52
|
Verified
8.3
348
9.0
54
|
Verified
8.3
349
8.8
51
|
Verified
Performance Analysis
8.5
350
9.0
56
|
Verified
8.6
353
9.0
64
|
Verified
Sales Analysis
7.8
334
8.8
46
|
Verified
7.9
340
9.0
55
|
Verified
Generative AI
8.6
286
Not enough data
8.9
292
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Feature Not Available
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Feature Not Available
8.1
53
Not enough data
Integrated Workflows
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Agentic AI - Org Chart
Not enough data
Feature Not Available
Not enough data
Not enough data
Call Analytics
9.6
2750
|
Verified
Not enough data
8.8
2468
|
Verified
Not enough data
9.1
2662
|
Verified
Not enough data
8.3
1795
|
Verified
Not enough data
Agent Performance Management
8.6
1871
|
Verified
Not enough data
8.3
2518
|
Verified
Not enough data
8.7
2304
|
Verified
Not enough data
Generative AI
8.9
675
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
135
Not enough data
8.0
134
Not enough data
8.2
135
Not enough data
8.1
134
Not enough data
8.0
134
Not enough data
Sales Team
Not enough data
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Intelligence
Not enough data
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Mapping
Not enough data
8.9
45
Not enough data
8.9
40
Agentic AI - Customer Revenue Optimization
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
8.9
27
8.6
379
8.9
36
8.6
409
8.8
36
8.2
348
8.9
25
8.4
356
8.7
29
8.0
250
7.5
6
8.1
246
7.6
7
CRM Data Enrichment
9.0
402
9.2
36
8.8
389
9.1
38
9.1
424
9.3
35
Feature Not Available
9.3
29
8.6
254
7.9
8
Account Management
8.1
325
8.9
35
8.2
340
Feature Not Available
8.3
350
9.1
33
8.6
371
9.0
38
8.5
260
7.6
9
8.1
241
7.7
5
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Feature Not Available
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Feature Not Available
7.5
40
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.7
70
Not enough data
8.7
78
Not enough data
8.7
47
|
Verified
Not enough data
9.0
107
Personalization
Not enough data
8.7
87
Not enough data
8.8
99
|
Verified
Not enough data
9.0
122
|
Verified
Not enough data
8.7
96
|
Verified
Administrative
Not enough data
8.8
103
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.8
97
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
8.6
87
8.7
789
8.5
79
8.5
716
8.8
72
8.9
803
8.9
100
8.6
726
8.8
82
Predictive Analytics
8.1
721
8.7
80
8.4
749
8.6
96
8.2
735
8.6
82
8.3
723
8.7
85
Sales Management
8.6
759
8.6
90
8.2
721
8.7
85
8.7
758
8.8
106
9.0
824
9.0
123
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1965
|
Verified
8.6
54
|
Verified
9.0
2176
|
Verified
8.4
54
8.6
1527
|
Verified
8.5
41
9.2
2215
|
Verified
8.7
36
Feedback
9.3
2371
|
Verified
8.7
45
|
Verified
9.0
1852
|
Verified
8.9
60
|
Verified
9.0
1895
|
Verified
9.0
45
8.8
1605
|
Verified
9.1
60
|
Verified
8.9
1791
|
Verified
8.7
56
|
Verified
8.9
1878
|
Verified
8.7
49
|
Verified
Feature Not Available
9.1
49
Generative AI
8.9
388
Not enough data
Categories
Categories
Shared Categories
Gong and People.ai are categorized as AI Sales Assistant, Sales Coaching, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Unique Categories
Gong is categorized as Conversation Intelligence and Sales Engagement
People.ai is categorized as Customer Revenue Optimization, Org Chart, Account Data Management, and Sales Performance Management
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
People.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Computer Software
36.5%
Information Technology and Services
33.2%
Telecommunications
11.2%
Computer & Network Security
3.4%
Internet
1.8%
Other
13.9%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Time to reflect activity in PeopleAI
1 Comment
DL
What is the polling cycle time to reflect new activity ? Read more
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel,
Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more
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