Paylocity Reviews & Product Details

I like having so many HR, payroll, and employee-related functions centralized in one system. It makes it easier to manage employee information, payroll, timekeeping, benefits, onboarding, and reporting without having to rely on multiple platforms. I also appreciate the employee self-service options, which give employees easy access to their information and reduce the amount of administrative work for HR. Review collected by and hosted on G2.com.

The biggest challenge is that some features can feel unintuitive or require several steps to complete simple tasks. It can also be difficult to troubleshoot issues when something isn't working as expected, and some updates or changes to the system can take time to get used to. I would also like to see more customization and flexibility in certain areas so we can better tailor the system to our organization's processes. Review collected by and hosted on G2.com.

I love how streamlined and user-friendly Paylocity is, especially for payroll. We import timekeeping from another vendor called WinTeam, but we're looking to switch completely to Paylocity because it's so simple. With Paylocity, creating batches in the system is incredibly straightforward and efficient. The onboarding process is also a breeze, especially with the I-9 forms that can be done in just a few clicks. I appreciate the self-service aspect for employees, allowing them to update their contact information and direct deposit details themselves, which saves us time. We also signed up for the garnishments service and really like the new MarketPay module for evaluating pay compared to competitors. Both modules have streamlined our processes, and I'm looking forward to exploring them further. Review collected by and hosted on G2.com.

One thing that has been challenging is a complication with the withholding forms task in the employee onboarding packets, which is an issue we previously tried to address. There's a scroll bar on the far right-hand side at the end of the form that sometimes employees miss because it is hidden. Employees must scroll all the way to the bottom to complete this task, and most applicants don't see it. This issue leads to extra emails and follow-ups, which is kind of a hassle. Although Paylocity said we were the only ones having this issue, it feels like a problem that others might have too. It hasn't become more streamlined, but more complicated, and I think they should find a solution to make the task more workable again. Review collected by and hosted on G2.com.

I love that Paylocity is easy to use from beginning to end. I appreciate that it assists with our HR system and creates a lot of benefits for us. I enjoy using the email and texting features through recruiting because we use them a lot. The onboarding screen is another feature we use regularly. I also love Paylocity's HRIS system, and the customer service for Admin Support is amazing! Every time I call on the admin backside, they just bend over backwards to help you. Review collected by and hosted on G2.com.

We're having great difficulties and trouble getting our "weighted overtime" to work on the End of Paylocity which equates to that our Payroll does not spit out accurate information which would be a FLSA and Union violation, had we not had to have an outside CPA firm work to fix the numbers EVERY SINGLE Payroll (manually done by hand) that the Custom Calcs team is and remains unable to set up correctly to work. Even though the setups were done by Mary Robertson, our account rep, and the custom Calcs team originally in full they stated, it is still not importing everything properly and is not paying overtime like it should (weighted OT in WA state requires not only the regular time, but also all of the shift differentials as a whole piece in order to determine the actual Overtime aka Weighted O/T as time and a half. This is a huge problem because we cannot produce our bi-weekly payroll without being forced to doing it manually along with an outside CPA firm to assist, which we don't want to do for obvious reasons. It might force us to leave Paylocity all together for a different system. Also, setting it up was a lot of work, and getting information off of Paylocity isn't easy either. When trying to pull a file, the process is lengthy and not straightforward, taking one or two hours to download a file for example for a Subpoena, and the information doesn't come out clearly at all even then. It's not easy to pull someone's file when needed, for example, during a subpoena. Review collected by and hosted on G2.com.

What I like best about Paylocity is the service team. They are very helpful and work to ensure your understanding of the product and help work out kinks of your integration of services. Reports are pretty intuitive and they can usually create any kind of report you need. Overall, I also like the peak articles and the ACA Dashboard is pretty intuitive as well. Review collected by and hosted on G2.com.

We have had some issues with the passwords for all employees needing to be reset as we integrated. It was a huge undertaking. I also had quite a few issues with the benefit setup process. The benefits dashboard is very manual in process and there are a lot of steps every time someone makes changes or elects benefits as a new hire. Integrating with our carriers has also been a bit of a chore. We have been with Paylocity since Feb 1 live and still have carriers not integrated with our EDI files. Review collected by and hosted on G2.com.

Paylocity is a straightforward and effective system. It does what I need it to do without overcomplicating the process. I particularly love how thorough it is with local tax setups. At a time where I have more remote employees working from different states, this has been an incredible value add. Review collected by and hosted on G2.com.

I work in the creative industry so I very much appreciate the recent design overhaul. The early-days-microsoft-visuals weren't my favorite! The look and feel of this system does play a role in how much my employees are inclined to use it. This does not mean the design has to be complicated or fancy - just a bit more updated and clean. Love where it's at now! Review collected by and hosted on G2.com.

I like the new layout and UI. I think it's a lot cleaner than the older version. Review collected by and hosted on G2.com.

Paylocity needs to make their timecards editing feature cleaner. Right now, it's a clunky experience as a manager and I find myself getting frustrated when making edits for my team. Review collected by and hosted on G2.com.

User interface is easy and modern. Lots of resources with pictures as well. And I like that there are multiple ways to get to the same place. Review collected by and hosted on G2.com.

I wish there was a report for the payroll reminders we enter, I would like to access that information before we have to open the batch. I also find that sometimes the pay rate/change feature can be a little tricky. Sometimes the math won't add up with salary/hours/biweekly until we refresh or tab over to the next fill box. Review collected by and hosted on G2.com.

I like that Paylocity is always being improved and offers so many features. It's great to have everything in one place, especially a system that does so much. The automation in recruiting and onboarding that flows straight to payroll is very helpful. The onboarding feature is what I use most and works the best. Review collected by and hosted on G2.com.

Sometimes there are random bugs or "PDRs" that pop up with no resolution. Although the system has many features, sometimes I think it does too much because no feature is perfect and they may be spread thin. The initial set up was challenging. We had an implementation consultant who did not seem to understand the product or our needs which resulted in several modules not functioning properly for us. Review collected by and hosted on G2.com.

Everything you need for HR and management can be found within Paylocity. Reviews, performance, benefits, pay, etc. Mostly it is easy to navigate. Review collected by and hosted on G2.com.

It can be complicated to figure out how to get each section how to communicate with each other. You do have to update multiple sections when hiring/terminating employees. Customer service is always a great help however if you have questions. Review collected by and hosted on G2.com.

Paylocity is easy to use, our employees can easily navigate it. I enjoy being able to customize it to fit our needs as a business. Review collected by and hosted on G2.com.

Getting help with certain things is basically non-existent. We used to receive white-glove service, but over the last two years the model has shifted to more self-serve support, and it’s not always straightforward to find the right information and fix the problem. On top of that, our integration with our finance system has been broken and no one has been able to help us resolve it, so we’re stuck pulling manual payroll reports. Review collected by and hosted on G2.com.