--- title: Optix Reviews meta_title: 'Optix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Optix works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 32 scale: '5' date_modified: '2026-09-22' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Optix Reviews **Vendor:** Optix **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 32 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Optix Optix is reimagining coworking space management with intuitive and easy-to-use software that is tailored to the needs of today’s growing coworking landscape. Whether you're just starting out or scaling to multiple locations, Optix helps you automate daily operations, engage your community, and focus on growing your business. A suite of powerful features including our recently launched Automations, allow space owners to optimize efficiency with minimal effort. Optix integrates seamlessly with existing tools to ensure your space operates smoothly, while our white-labelled apps create a personalized experience for your members. Join our global community of coworking spaces that trust Optix to power their success. ## Optix Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **incredibly helpful support team** of Optix, enhancing their overall experience and satisfaction. (3 reviews) - Users highlight the **ease of use** of Optix, making it simple for both admins and clients to navigate. (2 reviews) - Users commend the **easy setup** of Optix, enabling smooth onboarding and efficient business automation. (2 reviews) - Users highlight the **implementation ease** of Optix, praising its helpful support and intuitive design for all functions. (2 reviews) - Users appreciate the **endless integration possibilities** with Optix, enhancing functionality and ease across platforms. (2 reviews) - Users praise Optix for its **significant productivity improvements** through automation and ease of use across various functions. (2 reviews) - Users praise the **responsive and helpful support team** of Optix, enhancing their overall experience and satisfaction. (2 reviews) - Analytics Insights (1 reviews) - Users value the **great customer support** of Optix, making setup and ongoing assistance seamless and efficient. (1 reviews) - Users love the **customization options** in Optix, allowing tailored solutions that perfectly fit their unique coworking space needs. (1 reviews) **What users dislike:** - Users note the **missing features** like discount codes and limited web widget options that hinder overall experience. (1 reviews) - Users experience **inconsistent support services** as updates may lead to temporary issues affecting overall user satisfaction. (1 reviews) - Users face **setup difficulties** with Optix, but the support team helps resolve issues tailored to specific needs. (1 reviews) - Users experience occasional **software bugs** that require temporary fixes, although support is responsive and helpful. (1 reviews) - Users experience **user interface issues** due to constant updates, causing learning curves and temporary hiccups in functionality. (1 reviews) ## Optix Reviews ### 1. Optixapp: All-in-One Coworking Platform with Responsive, High-Touch Support **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea A. H. | Executive Director, Greater Nexus, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Optix?** Optixapp brings access management, security, desk and room bookings, member communication, tracking, and integrations together in a well-organized platform that supports our entire coworking operation. Compared with other options we reviewed, it offers strong value, and the high-touch service genuinely makes a difference. The support, success, and development teams are consistently responsive, and our success managers proactively help us adopt stronger workflows while keeping us informed about what new capabilities are planned. **What do you dislike about Optix?** We would benefit from more robust promotional features for managing offers, discounts, and incentives, as well as deeper printing integrations to support usage tracking and billing. These feel like clear opportunities for future improvement rather than major shortcomings, and they haven’t limited our ability to rely on Optixapp for the most important parts of our facility operations. **What problems is Optix solving and how is that benefiting you?** Optixapp helps us tackle the challenge of running a busy 52-key NYC coworking space by bringing access control, room and desk bookings, member communications, and day-to-day operations into a single platform. It cuts down on manual work, gives us clearer visibility across the facility, and helps our team deliver a smoother, more seamless experience for our large membership community. ### 2. Valuable Monthly Check-Ins, but Updates Can Be Bumpy Across App and Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Optix?** The recurring monthly meetings added immense value. Having a regular platform to review our space’s platform usage data, learn about upcoming feature updates, and share feedback on product improvement made us feel like true partners rather than just another subscription account. Their team actively listened to our specific operational challenges and helped us brainstorm creative ways to structure our plan configurations inside the app. Without a doubt, Optix delivers strong overall value by acting as an all-in-one operational system that replaces several single-use tools. **What do you dislike about Optix?** Software updates sometimes feel like a double-edged sword. When Optix rolls out new versions or features, backend changes don't always carry over smoothly to the live mobile app or linked integrations. **What problems is Optix solving and how is that benefiting you?** Optix addresses our daily operational friction by automating public, non-member bookings and unifying building access through its Kisi integration. Rather than forcing one-off drop-ins through a manual onboarding process or app sign-up, the web booking widget allows non-members to reserve and pay for desks or meeting rooms directly on our website, automatically capturing their contact info for future lead follow-ups. The Kisi integration then bridges physical access to these digital reservations by automatically issuing temporary mobile keys to guests, complete with customizable time buffers (like granting entry 15 minutes prior to a reservation) so visitors can unlock front doors and specific rooms strictly during their paid window completely freeing our staff from handing out keycards or manually facilitating check-ins. ### 3. Great for a Mid-size Coworking space **Rating:** 3.5/5.0 stars **Reviewed by:** Michele V. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 24, 2023 **What do you like best about Optix?** Being able to know how many members are in the space at a time because of location tracking and thereby avoiding having to be at the reception area constantly, is really helpful for the function of the coworking space. **What do you dislike about Optix?** Our particular business is part coworking, part daycare so ultimately it just have the specific features this business needs. **What problems is Optix solving and how is that benefiting you?** I did not have any meeting rooms so I never used that feature ### 4. Great experience, best customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Lawson L. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 28, 2023 **What do you like best about Optix?** I've loved all of its functions and capabilities. It's been perfect for my business. Kelly and Florencia from customer support have also been 10/10 **What do you dislike about Optix?** There's a couple features I wish it had, but even without them I can get by with other features. **What problems is Optix solving and how is that benefiting you?** I own an indoor golf club with 4 different bays. This software allows us and members to make bookings in a seamless fashion. ### 5. Good product created to resolve space management issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 16, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Optix?** This product is well designed & easy to use and quickly onboard the team on it. There are plenty of cool features & each feature is working as expected. Continuous customer feedback is a good thing. I could not find any better space management software in the market. **What do you dislike about Optix?** Optix team should provide an update on the software. **What problems is Optix solving and how is that benefiting you?** Our team solved the some problems which we ere facing from past times. Administering membership and billing is simple and intuitive. ### 6. Experience of workspace connectivity through Optix **Rating:** 4.0/5.0 stars **Reviewed by:** Naga Ravi Teja D. | Senior Solutions Architect, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 29, 2021 **What do you like best about Optix?** Ease of using Optix has been my best experience along with its rich connectivity features. **What do you dislike about Optix?** It gets slow sometimes and gets unstable when clicked multiple times. **What problems is Optix solving and how is that benefiting you?** Helping workers in a remote Working scenarios and staggered working scenarios. ### 7. Very pleasant to use **Rating:** 4.0/5.0 stars **Reviewed by:** Thad H. | CVC service agent , Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 14, 2018 **What do you like best about Optix?** The way I can see the billing tab without going to a different webpage **What do you dislike about Optix?** How long it takes to load every customer's account page **What problems is Optix solving and how is that benefiting you?** Helps me de-escalate a collect call by giving me access to the customer's old bill and I can detail what exactly makes up their balance ### 8. Efficient software for scheduling and managing memberships **Rating:** 4.0/5.0 stars **Reviewed by:** JEff H. | Systems admin, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 28, 2018 **What do you like best about Optix?** The scheduling applications and ease of use for our members. **What do you dislike about Optix?** Difficulty in pulling transactional reports. **What problems is Optix solving and how is that benefiting you?** We use Optix to manage and schedule our editing rooms and other equipment. It has worked nicely. - [View Optix pricing details and edition comparison](https://www.g2.com/products/optix/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-09-25+19%3A24%3A51+-0500&secure%5Bsession_id%5D=d166845e-a3ce-4659-acf2-ff2bee4d45fa&secure%5Btoken%5D=89fd5e49b0ee8b248712c38fb69a39fd8e44b6602802d95dcb2dbe186593902d&format=llm_user) ## Optix Features **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking - Automated Scheduling - Event Calendar - Event Scheduling - Facility Scheduling - Third Party Booking - Single Sign On **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - AI Copilot - Real-Time Availability **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Recurring Reservations - Space Reservation - Desk Reservation **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D - Generative AI **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Platform tools** - Room Search - Room Usage Insights - Meeting Management - Availability Management - Reservations Management - Internal Meetings - Email Management - Space Management - Resource Management - Visitor Management - Booking Management - Calendar Management - Vendor Management - User Management **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods - For Offices **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible - Third-Party Integrations **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking - Online Booking **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Text-to-3D - AI Image-to-Text - Generative AI **Generative AI** - AI Text Summarization **Additional Functionality** - AI Copilot - Access Controls/Permissions - User Management - Email Reminders - Visitor Management - Contact Tracing - Reporting/Analytics - Email Management - Wayfinding - Surveys & Feedback - QR Codes - Desk Availability Schedule - Floor Plans & Maps - Online Booking - Booking Management - Hot Desking - Meeting Room Booking - Occupancy Management - Utilization Reporting - Drag & Drop - Single Sign On - API - Employee Self Service - Calendar Management - Payment Processing - Availability Indicator - Employee Directory - Scheduling - Calendar Sync - Search/Filter **Additional Functionality** - Customizable Reports - Access Controls/Permissions - Utilization Reporting - AI Copilot - Room Availability Schedule - Third-Party Integrations - Alerts/Notifications - Resource Allocation & Planning - Calendar Sync - Activity Tracking - Usage Tracking/Analytics - Real-Time Updates - Approval Process Control - Categorization/Grouping - Payment Processing - Reminders - Availability Indicator - API - Drag & Drop - Microsoft Outlook Integration - iCalendar Support - Real-Time Data - SSL Security - Search/Filter - Data Import/Export - Digital Signage - Activity Dashboard - Multi-Location - Customizable Branding - Email Reminders - Reporting & Statistics **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels - Shelf Planning - Resource Allocation & Planning **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D - Generative AI **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Work Order Management - Workflow Management - User Management - API - Activity Dashboard - Email Management - For Retail - Visual Analytics - Occupancy Management - Space Reservation - Asset Lifecycle Management - Planogramming - Inventory Management - Fixed Asset Management - Drag & Drop - Multi-Location - Customizable Reports - Data Import/Export - Calendar Management - Access Controls/Permissions - Usage Tracking/Analytics - Real-Time Updates - Alerts/Notifications - Reporting & Statistics - Maintenance Scheduling - Customizable Branding - Resource Management - Real-Time Data - Facility Scheduling ## Top Optix Alternatives - [Tactic](https://www.g2.com/products/tactic/reviews) - 4.6/5.0 (553 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,608 reviews)