# Octopus CRM Reviews
**Vendor:** Octopus CRM  
**Category:** [Lead Capture Software](https://www.g2.com/categories/lead-capture)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 118
## About Octopus CRM
Octopus CRM is a comprehensive LinkedIn automation tool designed to streamline and enhance your LinkedIn prospecting efforts. It enables users to automate various tasks such as sending personalized connection requests, bulk messaging, profile visits, and skill endorsements, thereby saving time and increasing efficiency in lead generation. Key Features and Functionality: - Automated Connection Requests: Send personalized invitations to connect with potential leads on LinkedIn. - Bulk Messaging: Communicate with multiple first-level connections simultaneously through automated messages. - Profile Visits: Automatically visit numerous LinkedIn profiles to increase visibility and engagement. - Skill Endorsements: Endorse up to seven skills on your connections&#39; profiles to foster stronger relationships. - Marketing Funnel Creation: Develop personalized LinkedIn lead generation funnels by combining various automated actions. - Performance Analytics: Monitor key metrics such as profile views, search appearances, and social selling index to evaluate campaign effectiveness. - Email Integration: Bypass LinkedIn&#39;s weekly invitation limits by sending connection requests via email. - Data Import/Export: Upload lists of LinkedIn profiles for targeted campaigns or export data to CSV files for further analysis. - Third-Party Integrations: Seamlessly integrate with platforms like Zapier and HubSpot to enhance workflow automation. - Compatibility: Works with all LinkedIn account types, including Free, Premium, Sales Navigator, and Recruiter Lite. Primary Value and User Solutions: Octopus CRM addresses the challenges of manual LinkedIn prospecting by automating repetitive tasks, allowing users to focus on building meaningful relationships and closing deals. Its user-friendly interface and robust features make it an ideal solution for business owners, marketers, and recruiters aiming to expand their professional network, generate leads, and drive business growth efficiently.



## Octopus CRM Pros & Cons
**What users like:**

- Users love the **automation feature** of Octopus CRM, significantly streamlining LinkedIn outreach and saving valuable time. (2 reviews)
- Users find Octopus CRM to be **extremely user-friendly** , streamlining LinkedIn outreach with an intuitive interface and clear navigation. (2 reviews)
- Users love the **easy-to-navigate interface** of Octopus CRM, enhancing their outreach efficiency and workflow. (2 reviews)
- Users find Octopus CRM&#39;s **intuitive interface** easy to navigate, greatly enhancing their LinkedIn outreach efficiency. (2 reviews)
- Users find **LinkedIn integration** a game-changer, streamlining outreach and saving valuable time with automation. (2 reviews)
- Users find the **easy setup** of Octopus CRM intuitive, making navigation a breeze with well-defined tabs. (1 reviews)
- Users enjoy the **efficiency** of Octopus CRM, finding its intuitive interface and clear navigation a breeze. (1 reviews)
- Lead Generation (1 reviews)
- Navigation Ease (1 reviews)
- Time-saving (1 reviews)

**What users dislike:**

- Users express dissatisfaction with the **horrible customer service** from Octopus CRM, highlighting difficulties in resolving issues. (2 reviews)
- Users face **lead management issues** due to restrictions on messaging the same person multiple times. (1 reviews)
- Users find Octopus CRM to have **outdated information** , limiting its effectiveness for broader CRM needs beyond LinkedIn. (1 reviews)
- Users find Octopus CRM too **LinkedIn-specific** , limiting broader CRM applications and impacted by LinkedIn&#39;s changing rules. (1 reviews)
- Users criticize the **horrible customer service** provided by Octopus CRM, feeling unassisted with their subscription issues. (1 reviews)
- Users find Octopus CRM to have **technical issues** due to its LinkedIn dependency and changing rules impacting usability. (1 reviews)

## Octopus CRM Reviews
  ### 1. Inefficient Support, Basic Automation

**Rating:** 0.5/5.0 stars

**Reviewed by:** Daniel G. | DDoS Gladiator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Octopus CRM?**

I like sending automated messages to multiple prospects at the same time.

**What do you dislike about Octopus CRM?**

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are better options out there.

**What problems is Octopus CRM solving and how is that benefiting you?**

I use Octopus CRM for LinkedIn automation, which helps me send messages to multiple prospects at the same time.

  ### 2. Simple, Efficient, and Perfect for LinkedIn Outreach

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Octopus CRM?**

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and it instantly made my workflow smoother. The interface is super easy to get the hang of, and I love that it lets you build a full funnel, from visiting profiles to sending personalized messages, without manually doing everything.

The biggest win for me has been how much time it saves. Instead of spending hours every day manually messaging people, I can set up a campaign in a few clicks and let it run while I focus on other stuff. It’s helped me grow my network and even generate some warm leads.

**What do you dislike about Octopus CRM?**

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can cause occasional hiccups, but the support team is pretty responsive when that happens.

**What problems is Octopus CRM solving and how is that benefiting you?**

Octopus CRM takes the manual grind out of LinkedIn outreach. I used to spend hours sending connection requests, follow-up messages, and checking who's viewed my profile. Now it’s all automated. I can build a full campaign, target the right people, and let it run in the background while I focus on actual conversations and closing deals. It’s helped me scale my networking, boost visibility, and generate way more leads without burning out. Total game-changer if you’re doing sales or lead gen on LinkedIn.

  ### 3. Doing the boring Business Development tasks, so I don't have to!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott M. | Global Partnerships Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Octopus CRM?**

Very easy and intuitive to use. It's interface is basic, and not in a bad way.

This makes it easy to navigate, and know where you are. 

Having very well defined tabs for each function, is a life saver, instead of having to navigate your way around a maze which too many CRM's do.

**What do you dislike about Octopus CRM?**

If i had to make one change, it would be to allow messages be sent to the same person more than once, instead of having to delete the list of leads/messages sent. But this is just a small issue.

**What problems is Octopus CRM solving and how is that benefiting you?**

Taking the leg work out of mundane tasks such as sending connections, later stage messages and profile visits. So I can focus on the tasks that require a more human touch

  ### 4. Useful for contacting people on Linkedin

**Rating:** 4.0/5.0 stars

**Reviewed by:** James B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Octopus CRM?**

Was somewhat useful for contacting people on Linkedin

**What do you dislike about Octopus CRM?**

Poor cancellation policy. I didn't use the product all year, then when it renewed by mistake I asked for a refund and was rejected. 

Running a SaaS myself, I would never take people's money like this.

**What problems is Octopus CRM solving and how is that benefiting you?**

Linkedin outreach

  ### 5. A good way to start and scale social marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amirpouyan H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Octopus CRM?**

It is easy to set up, very affordable and automates a big part of the job. It helps engage with clients and lets us customize and personalize the message for each lead.

**What do you dislike about Octopus CRM?**

We need to purchase additional software to automate all the steps if we are looking for several steps. The reports are also not as comprehensive as it could potentially be.

**What problems is Octopus CRM solving and how is that benefiting you?**

It is helping us automate the social selling process. It saves hours and hours of manual LinkedIn reach-out time. It also helps with tracking the campaign performance.

  ### 6. A simple tool helps get significant results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Octopus CRM?**

I really love their simple interface that lets me navigate smoothly without needing any tutorials. The levels and packaged services are fantastic features that add a lot to the experience.

**What do you dislike about Octopus CRM?**

Their customer support could use some improvement. It often takes multiple emails to get my questions resolved, and I wish they were more efficient in addressing customer inquiries.

**What problems is Octopus CRM solving and how is that benefiting you?**

This tool helps to generate my contact list and extend invitations to people I want to connect with. Additionally, I can access analytics that enable me to make strategic changes to my approach.

  ### 7. Great tool to kickstart linkedin sales CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chandan M. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Octopus CRM?**

Easy to connect in bulk through personalisation
Send personalised Inmail messages to contacts in bulk
Dashboard for the status of sales activities
Easy to setup

**What do you dislike about Octopus CRM?**

Linkedin limitations are issues such as "You can't send a connection note more than of 50 words. No specific issue with octopus

**What problems is Octopus CRM solving and how is that benefiting you?**

It's helping us in bulk connection along with personalised campiagn
Send personalised Inmail messages to contacts in bulk
A nice Dashboard for the status of sales activities

  ### 8. Convenient tool, but limited functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nela S. | Business Development Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Octopus CRM?**

You can quickly and easily download the lead database

**What do you dislike about Octopus CRM?**

There is no possibility to create sequential mailings

**What problems is Octopus CRM solving and how is that benefiting you?**

Distribution of the customer database automatically, no need to write to everyone manually

  ### 9. Best linkedin marketing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pallav B. | Marketing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Octopus CRM?**

Octopus CRM is a safe, reliable, and easy to use marketing software used by businesses of all sizes to manage their LinkedIn outreach. I am using it as a primary way to manage my social media outreach, and it's helped me increase my leads.

**What do you dislike about Octopus CRM?**

Increase free trial upto 14 days. 

Else this nothing to dislike about the software help you in linkedin marketing

**What problems is Octopus CRM solving and how is that benefiting you?**

Octopus CRM is a reliable automation software that lets you grow your business on the world's most popular professional social network. It's a powerful platform that allows you to conduct marketing campaigns, monitor all your marketing activities, build your marketing funnel and much, much more. I've been using this service as part of my social media marketing campaigns and I've experienced a significant rise in leads and sales.

Help us find cilents and save our lots of time .

  ### 10. Find your leads on LinkedIn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kushal M. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Octopus CRM?**

Amazing CRM Software, I was having a hard time managing my contacts and prospect lists until I found octopus crm. It has been 2 years since I started using it and I have never looked back. It is easy to use and it has helped me grow my business. I can't recommend it enough.

**What do you dislike about Octopus CRM?**

Octopus CRM is awesome tool. I am using this from last 10 months.
Easy to use and good UI

**What problems is Octopus CRM solving and how is that benefiting you?**

If you are looking for a good CRM tool to help you manage your leads, sales and customer relationships, octopus crm is the perfect fit. It is easy to use, affordable and has an easy-to-use interface. You can also easily sync it with other tools like sales funnel, mailchimp and more.

Help you to find leads on LinkedIn


## Octopus CRM Discussions
  - [How can we automate campaign like other software so you dont have to keep forward camapigns to the next stage?](https://www.g2.com/discussions/29451-how-can-we-automate-campaign-like-other-software-so-you-dont-have-to-keep-forward-camapigns-to-the-next-stage) - 1 comment
  - [I would like to do a better job of creating the messaging.  Any hints?](https://www.g2.com/discussions/27874-i-would-like-to-do-a-better-job-of-creating-the-messaging-any-hints) - 1 comment

- [View Octopus CRM pricing details and edition comparison](https://www.g2.com/products/octopus-crm/reviews/octopus-crm-review-4291345?section=pricing&secure%5Bexpires_at%5D=2026-05-24+20%3A47%3A05+-0500&secure%5Bsession_id%5D=5eb2e7be-323b-48b2-b206-11777d80f5c8&secure%5Btoken%5D=6ffeba660dc331c27f96917dc20eadfc64d9d9683ac887c4cd33c5663b3c0a93&format=llm_user)

## Octopus CRM Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Monitoring**
- Features
- Performance

**Agentic AI - Lead Mining**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Data Capture**
- Websites
- Social Media
- Data

**Analytics**
- Export/Import
- Reporting

**Customization**
- Forms
- Personalization
- Templates
- Integration

## Top Octopus CRM Alternatives
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