---
title: MightyCall Reviews
meta_title: 'MightyCall Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 342 reviews by the users' company size, role or industry
  to find out how MightyCall works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 342
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# MightyCall Reviews
**Vendor:** MightyCall  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 342
## About MightyCall
MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system&#39;s potential in the shortest amount of time.



## MightyCall Pros & Cons
**What users like:**

- Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity. (54 reviews)
- Users commend MightyCall&#39;s **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses&#39; needs. (43 reviews)
- Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs. (35 reviews)
- Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication. (29 reviews)
- Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process. (27 reviews)
- Users find the **easy setup** of MightyCall a relief, enabling seamless communication from the start. (24 reviews)
- Users appreciate the **ease of communication** with MightyCall, facilitating seamless connectivity across multiple locations. (22 reviews)
- Call Recording (21 reviews)
- Intuitive (21 reviews)
- User-Friendly (21 reviews)

**What users dislike:**

- Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses. (14 reviews)
- Users often experience **dropped call issues** with MightyCall, leading to frustration during communications. (13 reviews)
- Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall. (13 reviews)
- Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses. (13 reviews)
- Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration. (10 reviews)
- Mobile App Issues (10 reviews)
- Users are frustrated with **poor customer service** , including dropped calls and slow support response times. (8 reviews)
- Dialer Issues (8 reviews)
- Integration Issues (8 reviews)
- Users find the **learning curve steep** , particularly regarding setup and navigating features on MightyCall. (8 reviews)

## MightyCall Reviews
  ### 1. Efficient and user friendly calling software at low cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about MightyCall?**

Over all i love the software, but the call routing system is fantastic - it allows me to route calls to different team members depending on their expertise, availability, and workload.

**What do you dislike about MightyCall?**

Sometimes there are few static and dropped calls which disappoint me only.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall helps me a lot to keep track of customer inquiries and follow up with them quickly by its elite features like making notes and calls recording feature.

  ### 2. Great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elisha M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about MightyCall?**

Ability to, record calls, transfer calls, separate extensions, and have call grouping.

**What do you dislike about MightyCall?**

When setting up a call flow, some of the functions are difficult to do until after you click on them.

**What problems is MightyCall solving and how is that benefiting you?**

Finding our bills, I had hoped we had all previous bill on our dashboard but when I could only find one months worth I reached out and they sent all the remaining bills.

  ### 3. User friendly and efficient in productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about MightyCall?**

Making notes, and calls records makes it better than other calling software. It improves customer service, productivity, communication and accessibility while reducing costs.

**What do you dislike about MightyCall?**

Sometimes once a month a glitch occurs on the phone software and calls go silently over the phone so we have to reach out to the support team to resolve the issue.

**What problems is MightyCall solving and how is that benefiting you?**

Customer support is very good of mighty call support and they responded asap.

  ### 4. Works well, robust feature set.  New features still being added.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about MightyCall?**

Voice recordings included in all packages are a game changer for us.  When customers swear that "some employee yesterday" promised them something they were not entitled to, we now have an easy way to look it up.  Same goes for employees who say somebody approved their time off, late arrival, etc.  Call Journal is easy to search and linked to address book giving a lite, making it easy to see every call to/from a given number.  The price (no longer available for new customers, unfortunately) was also fantastic as it was priced per location rather than per user, so i can add extensions around my facility an no cost (other than the hardware.)

**What do you dislike about MightyCall?**

No real integration into any SIP phone's built-in features.  For example, you cannot just press the transfer button to transfer a call.  You need to press **<extension># instead.  It is not intuitive and takes a while to get used to, but it works on any phone regardless of brand or features.  Putting a call on hold works similarly.

**What problems is MightyCall solving and how is that benefiting you?**

Switching to mighty call reduced our monthly phone costs, simplified our ancient telecom wiring, and allowed as to add as many extensions as we liked.  Call logging and call recording have given us far greater ability to monitor our call history

  ### 5. Great tool for routing calls

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about MightyCall?**

Easy to set up the call routing. Having each call recorded is really helpful. Also, the ability to jot down notes about the call is nice. I've never tried other VoIPs before so this was a good intro because it was really simple for the most part.

**What do you dislike about MightyCall?**

I wish that the text messages would actually go to our phones, but I'm not sure how that would work with multiple people on it. Also, the call timeout is kind of confusing having one for the group and one for each user. That still isn't really clear to me. Also, it would be nice if there was a quick way to add a contact's name while you're in the Journal and not have to go into the contact-create interface and then have to go back to the Journal.

**What problems is MightyCall solving and how is that benefiting you?**

Having one number route to different users. Obviously, it benefits us by streamlining inbound calls.

  ### 6. STOP SHOPPING - MIGHTY CALL IS IT!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about MightyCall?**

The entire process of learning the product's competitive advantages to onboarding to adoption has been seamless.  I've dealt with various Mighty Call employees and everyone is more than willing to jump in and help, answer questions, and provide more knowledge or coaching, it's the best and fastest service you could get.

**What do you dislike about MightyCall?**

We have no complaints about the program, and the application is fantastic. If I had to make 1 suggestion, it would be a button in the app that took me straight to our general voicemail inbox. (This may already be present and I don't know it...lol)

**What problems is MightyCall solving and how is that benefiting you?**

We had rapid growth as a small business and felt there were better options than what we had with Google. We moved to Mighty Call, which included two lines, and we could port over our google number. So now we have a LEAD line or emergency line and a main line for post-sales calls to service and assist customers. It's helped us separate and track our calls much better. We also take advantage of the notes that your ability to put into rings. We are a transactional business, so once we complete our services, we part ways with our customers.  Having the notes and recorded calls help keep us in the loop on previous calls once we are on the line with them for a 2nd, 3rd, 4th time.

  ### 7. I enjoy use mighty call it is safe and secure and private

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laceyann S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2023

**What do you like best about MightyCall?**

It protects my number. It allows me to contact persons who need help, and i do not want to share my number.

**What do you dislike about MightyCall?**

It limits the amount of message you can send in particular period of time.

**What problems is MightyCall solving and how is that benefiting you?**

It helps to get in contact with a person who is being trafficked and save individuals or give a person the help they need. It was benefitting to me because I was able to help.

  ### 8. Good work from home alternative

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rasheem C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about MightyCall?**

What I like best about mighty call is that it gives an all-in-one number to call to service our patrons. They don't have to reach so many different numbers to get one answer.

**What do you dislike about MightyCall?**

What I dislike about mighty call is the amount of dropped calls. I would be help a patron and the call would drop. Also the call quality is not the best.

**What problems is MightyCall solving and how is that benefiting you?**

It is solving the problem of having patrons call different locations.

  ### 9. The software works well, but the implementation has been rocky.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about MightyCall?**

The ability to utilize the web, app, and cell platforms seamlessly and the flexibility to update/adjust call flows as needed. A vast improvement over the traditional VOIP provider we switched from at the right pricepoint.

**What do you dislike about MightyCall?**

I want the ability to mass-update user profiles to align all users across the company with our preferred default settings and recordings. I would also like the ability to lock specific settings for users.

**What problems is MightyCall solving and how is that benefiting you?**

The flexible call flow options and multi-level IVR helps calls be routed to the correct team member or department. Our employees are answering their phones more since they have more confidence that the call is relevant to them. The dashboard and call recording has helped with identifying training needs and opportunities.

  ### 10. Affordable Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about MightyCall?**

MightyCall allows us to respond to business needs without having a phone system. The system's flexibility allows me to modify call flow to cover business needs quickly. The new greeting recorder is a great addition.

**What do you dislike about MightyCall?**

Some things are less intuitive than I'd like them to be, but I eventually find what I am looking for.

**What problems is MightyCall solving and how is that benefiting you?**

We are a virtual office and MightyCall allows us to have a universal number that we can then forward to remote team members.

  ### 11. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary-Margaret B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about MightyCall?**

Very easy to use once you have it set up

**What do you dislike about MightyCall?**

setting up the call flow was not as easy as i would like it to be

**What problems is MightyCall solving and how is that benefiting you?**

we don't want or need physical phones on our desks

  ### 12. Best calling platform or software to increase business productivity.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Madhur S. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about MightyCall?**

MightyCall  has the best service, like the recording of calls as well reminders for calls back to the customers.

**What do you dislike about MightyCall?**

Sometimes the once in a while the mighty  software has a problem when we called someone it goes silent. It takes alot of time to resolve the issue.

**What problems is MightyCall solving and how is that benefiting you?**

Mighty calls helps to store and manage the calling records and reminders of missed calls and Voice mail through emails.

**Official Response from Svetlana Lepikhova:**

> Dear Madhur,
Thank you for sharing your valuable feedback with us on G2. We're delighted to hear that you consider MightyCall the best calling platform!
We also appreciate your honesty regarding the occasional issues with calls. Please know that we're continuously working on improving our software's reliability and your feedback helps us a lot. Our technical team is dedicated to resolving such issues promptly.
Thank you for choosing MightyCall to support your business communications!
Happy calling!

  ### 13. We use Mighty Call for all of our internal/external calls and messages! We love it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about MightyCall?**

I love the quick responses from the support team!

**What do you dislike about MightyCall?**

Sometimes I have to delete the app on my mobile app when it freezes or does not allow me to get messages for our organization.

**What problems is MightyCall solving and how is that benefiting you?**

Helping the community to connect with ur staff team~

  ### 14. great calling system that the calls are clear

**Rating:** 5.0/5.0 stars

**Reviewed by:** joseph r. | cold caller, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about MightyCall?**

You save your contacts, and you keep notes so that you can see them without having to open the contact's profile.i find it very easy to use and straight forwards.

**What do you dislike about MightyCall?**

I wouldn't say I liked how to upload a CSV because it was not as easy as I thought, but i had helped to direct me on how to upload a CSV file without any hardship.

**What problems is MightyCall solving and how is that benefiting you?**

Mightycall is solving making calls to homeowners to contact to do business with that can contact me and leave messages that i get rapid response to by email and messages on my cell.

  ### 15. The folks at Mighty Call have always been quick to try and resolve my problems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about MightyCall?**

There is almost always someone to help when I need it.

**What do you dislike about MightyCall?**

There is no company that is 100% able to do everything all the time. Such is life. But they always try and are kind and patient.

**What problems is MightyCall solving and how is that benefiting you?**

Now and then I will find that I am not getting calls from all the numbers we have and MightyCall works to fix it quickly so we don't lose business.

  ### 16. Efficient and reliable business calling software .

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saurabh  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about MightyCall?**

Efficient and reliable business calling software that streamlines communication and enhances productivity.

**What do you dislike about MightyCall?**

This business calling software is sometimes glitchy

**What problems is MightyCall solving and how is that benefiting you?**

Mighty calls is helping to manage the calls and data future needs, and its very managble then other software. Main feature is clear recording of the calls and voice mails are the main reason.

  ### 17. Great Service and Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about MightyCall?**

It is very user friendly and the support team is quick

**What do you dislike about MightyCall?**

Nothing really. I have used several VoIP services and this one is great on multiple fronts.. maybe the logo is kind of meh

**What problems is MightyCall solving and how is that benefiting you?**

Sending caller to the appropriate party

  ### 18. Mighty Call is Easy and Efficient for all my small business needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about MightyCall?**

I love that it is easy to use.  I set up a calling circle and can forward numbers; my employees added it to their phones so they can use it.  It masks their number when they call a client!  We love it!

**What do you dislike about MightyCall?**

They only downside is that I can't block some of my team members from seeing all the texts and voicemails that call in.

**What problems is MightyCall solving and how is that benefiting you?**

Enabling our remote team to call clients using our business phone and masking their cell phones.  We do not have to purchase separate phones for them.

  ### 19. MightyCall Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Crystal H. | Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about MightyCall?**

MightyCall allows me to keep all of my customer interactions via phone organized and in one easy to see place. I love that I can add notes beside the call so I can look back at it and recall the reason for the call.

**What do you dislike about MightyCall?**

I wish the area for the notes was a bigger area to see at a glance. It would also be great to categorize the calls and voicemails based on the type of inquiry it is.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall allows me to quickly communicate with our customers and take notes so my colleagues have an overview of the conversation. That way, we aren't repeating ourselves or unnecessarily reaching out.

  ### 20. Productivity enhancer and efficient to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2023

**What do you like best about MightyCall?**

Mighty call is a very flexible platform for any scale of organization. It makes the process easier by its multiple features like call recording, making notes, making reminders etc.

**What do you dislike about MightyCall?**

Sometimes a glitch occurs during the outbound calling. Otherwise, it runs smoothly. For that we had to ask to for customer help any following their steps, it gets resolved.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall is helping to store and save all the information regarding outbound calls. It helps to increase the productivity of the organization with multi features.

  ### 21. MightyCall Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about MightyCall?**

Excellent customer service that is prompt.

**What do you dislike about MightyCall?**

I've only seen benefits to using MightyCall as a service.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall provides an organized contact system for our customer service needs.

  ### 22. A high-value option for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eugene B. | Owner/Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about MightyCall?**

MightyCall allows us to flexibly manage the contact strategy for our on-site and off-site employees. The capability to use SIP phones, cell phones, and web phone enhance our ability to maintain a professional environment. The user interface is clean and responsive.

**What do you dislike about MightyCall?**

The options can sometimes be daunting, so there is a bit of a learning curve. Basic functionality is easy to enable, so you can work on adding features and capabilities over time. It is often helpful to have a friend (or cell phone) outside of the organization so that you can test the settings.

**What problems is MightyCall solving and how is that benefiting you?**

Many business phone services require a per-connection fee ($20-$40) for each SIP phone. Sometimes there is also a license fee. In our office, we have two phones that all connect to the main inbound line. We also have two off-site employees who each have SIP phones, requiring the same fees. Our cost and flexibility with MightyCall is far better than other phone systems we have used. We now service our office and off-site locations with Yealink cordless phones and simultaneous rings to cell phones. Day and night call flow schedules and a virtual assistant. (A "Press 1 ..." screener has dramatically reduced junk calls.)

  ### 23. simple- easy phone system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about MightyCall?**

web-based but can configure to use with a sip phone, easy to use, ios app, call routing

**What do you dislike about MightyCall?**

sip phone features are limited, would like to have users login with google

**What problems is MightyCall solving and how is that benefiting you?**

Cost is the number one benefit - way cheaper than anything else - wiring the sip phones is easy as it's just part of the regular networking through out the School it's deployed at.

  ### 24. This Service Saved Me!

**Rating:** 5.0/5.0 stars

**Reviewed by:** J T. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about MightyCall?**

If you make a lot of calls for your business and the calls are in different states, you can easily change numbers.

**What do you dislike about MightyCall?**

Nothing, I have no complaints! I have been using the service for a few years!

**What problems is MightyCall solving and how is that benefiting you?**

We are able to reach out to customers easily!

  ### 25. I really appreciate how fast I receive support whenever I have an issue.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about MightyCall?**

There are just so many features but I really like being able to text clients from my desk top. I also find the price to be very affordable compared to other options.

**What do you dislike about MightyCall?**

I find it annoying to have to refresh every time I want to see new text messages appear. Also, I haven't found the ability to only have text and voicemail notifications without getting missed call notifications.

**What problems is MightyCall solving and how is that benefiting you?**

It allows me to keep my work calls separate from my personal calls but still use both on one phone. I love being able to copy and paste routine messages to clients.

  ### 26. Consolidated my old VoIP & Call Tracking Software to Mightycall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about MightyCall?**

First and foremost, Mightycall has been very attentive to my many requests for support. Their live chat is highly accessible and knowledgeable regarding the software. I essentially onboarded myself but the support has been helpful with my questions. I used Ringcentral and Callrail for call tracking and my VoIP system. Mightycall offers some of the critical features that each of my previous systems provided at a much lower cost, so it was a no-brainer for me to switch. All in all, I ended up saving over 100$ a month, and everything worked out perfectly. I do recommend Mighycall for your voip and call flow needs.

**What do you dislike about MightyCall?**

So far, I don't have many dislikes, but one of the main ones is the browser-based softphone. It can get choppy sometimes based on the computer and how many tabs you have running. Using an older machine may not work perfectly, but it can be optimized with the support staff.

**What problems is MightyCall solving and how is that benefiting you?**

If you're a business with mulitple phone numbers, users, and clients in different verticals, mightycall is a good solution. You can build call flows for individual numbers and use a softphone for each of those numbers as well. It's feature packed without being too detailed in the UI

  ### 27. Efficient and helpful in productivity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Findingmfg S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about MightyCall?**

Call recording, call forwarding and conference call makes it more efficient software than others.

**What do you dislike about MightyCall?**

Some times it shows a glitch that is payment failed.

**What problems is MightyCall solving and how is that benefiting you?**

We can monitor the calls recording on a daily basis and make notes for our benifits.

  ### 28. Extremely Cost-Competitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen B. | Board Member & Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about MightyCall?**

For organizations with many users, the per-seat cost of MightyCall gets very low.

**What do you dislike about MightyCall?**

There is a limit of 90 minutes per call. This is extremely inconvenient when callers need to reach destinations (such as government) with long hold times.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall provides cost-effective service and easily supports a remote workforce.

  ### 29. data collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** zoey b. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about MightyCall?**

The interface is easy to use and the notification system works well

**What do you dislike about MightyCall?**

There isn't anything that I have encountered that makes it difficult to use

**What problems is MightyCall solving and how is that benefiting you?**

people not showing up to their meeting times. we call and text them to remind them

  ### 30. Smoothly running, efficient calling software for productivity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramil M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about MightyCall?**

Keep notes, call recording, and call forwarding while the user is unable are the best features of mighty call.

**What do you dislike about MightyCall?**

It stops working sometimes and calls goes silent.

**What problems is MightyCall solving and how is that benefiting you?**

To keep records of the calls dialed by the dialer.

  ### 31. Very easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about MightyCall?**

The user interface is intuitive and multifaceted and the support is extremely friendly and helpful.

**What do you dislike about MightyCall?**

Audio file management is a little awkward.
Waiting for the option to move up a menu level or to top.

**What problems is MightyCall solving and how is that benefiting you?**

Perfect solution for inbound call routing.

  ### 32. Good support! Product needs improvement!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thiago Q. | Ops Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2023

**What do you like best about MightyCall?**

Their support is quick and will do anything to solve your issue

**What do you dislike about MightyCall?**

The software sometimes is just too clunky and does not work

**What problems is MightyCall solving and how is that benefiting you?**

I work from Brazil, calling people on the states is a problem! Mighty call let me do just that!

  ### 33. VoIP That Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2023

**What do you like best about MightyCall?**

Easy to use.  Lightweight app.  Good call quality over phone data.

**What do you dislike about MightyCall?**

Journal cannot be edited or deleted.  App sometimes does not signal messages or voicemail received.

**What problems is MightyCall solving and how is that benefiting you?**

Tracking time spent on client commuication.

  ### 34. Exceptional VOIP service and even better customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giulio D. | Owner, Operator LHG Holdings Group, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about MightyCall?**

Mighty Call provides an outstanding product will little to no downtime. The apps are simple and easy to use and the online dashboard is very well thought which makes it effortless to use for people who have little to no experience with VOIP service. I have tried many VOIP services and my search ended when I found Mighty Call. At the current price point, you cannot find a better feature-rich service effective as Mighty Call. None of the six I have tried even come close.

**What do you dislike about MightyCall?**

No issues or dislikes with the service so far. The Mighty Call service meets and exceeds all our needs. Mighty Call offers more features than 90% of the competitors.

**Recommendations to others considering MightyCall:**

I recommend the Mighty Call product. It is cheaper than almost all competitors and Mighty Call offers more features.

**What problems is MightyCall solving and how is that benefiting you?**

Mighty Call is very simple to use and saves my business a lot of money every month. Most competitors charge double the monthly cost of Mighty Call. Mighty Call auto-attendant has allowed us to answer most calls without having the caller hang up due to wait times when all employees are on the phone.

  ### 35. I have had an amazing experience with Mighty call

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about MightyCall?**

I can call and text, which is very helpful.

**What do you dislike about MightyCall?**

Up to now, I can't complain. I am a 100% satisfied

**What problems is MightyCall solving and how is that benefiting you?**

It helps me manage my phone communication easier and more effectively

**Official Response from Svetlana Lepikhova:**

> Dear Carlos,
Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear that you’ve had an amazing experience with MightyCall! 
If there’s anything we can do to support your needs or if you have any suggestions, please don’t hesitate to reach out. We’re here for you!
Happy calling!

  ### 36. Best Server

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mervyn C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about MightyCall?**

It's user friendly and very helpful for calls in canada. easy access and can also categories users based on skill tpye, eg Agent to TL to Manager to Admin

**What do you dislike about MightyCall?**

Sometimes it disconneccts while on a call, and alot of server issues

**What problems is MightyCall solving and how is that benefiting you?**

All the problems, making it much  easier to use, The help support is always available to help and shows us simple ways to retify problems in real time.

  ### 37. Great value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about MightyCall?**

The ease of texting customers daily. Text messages are saved by contact

**What do you dislike about MightyCall?**

Sometimes incoming calls do not ring to the phone

**What problems is MightyCall solving and how is that benefiting you?**

communicate with clients by text messaging

  ### 38. Use MightyCall for your phone business needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about MightyCall?**

I love how user-friendly it is, and how it is reliable, fast, and secure for setting up phone numbers for my business.

**What do you dislike about MightyCall?**

There is nothing I currently dislike about MightyCall.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall is solving all call listening, calli intercept, and everything you might need for your business. This has definitely helped my business performance increase.

  ### 39. Easiest way I've seen to get a business number with the right plan for my needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emil  S. | Ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about MightyCall?**

The most helpful thing for me is the app, and the way it makes a unique ringtone to let me know it is a business-related call. I can see all my calls and messages in one place separate from my other message on my cell phone. I believe the price is unbeatable compared to competitors.

**What do you dislike about MightyCall?**

I have not found anything wrong so far. No complaints so far. I really cannot see what to improve because Might Call does exactly what I need for my company. Good job!

**What problems is MightyCall solving and how is that benefiting you?**

I needed a business phone line that didn't come with a hefty price. The greatest benefit was being able to use my personal cell phone and not have to purchase another one. Freed-up cash helps my business perform much better.

  ### 40. Reliable and User Friendly Mobile App for Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan P. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about MightyCall?**

I can easily access call history, voicemails and texts, and save contacts.  The app is very reliable on my Android phone.

**What do you dislike about MightyCall?**

Difficult to answer calls on the lock screen because you have to use the dial pad to accept the call.

**What problems is MightyCall solving and how is that benefiting you?**

Having a separate 800 number for my business that I can integrate on my mobile phone

  ### 41. Good Calling and Texting Platform for Price

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alberto O. | Founder | We Help Adult &amp; Overwhelmed College Students Accelerate Their Degree, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about MightyCall?**

Pricing is set in tiers not based on users. Most other softwares of this type charge per user. You can also send text messages easily. The software is relatively easy to use. You can use the mobile app or browser app simultaneously. Call routing works well. Support is quick to respond.

**What do you dislike about MightyCall?**

When making calls on the mobile app it can be buggy. Text messaging is easy to use but with limited functionality for basic SMS texting.

**What problems is MightyCall solving and how is that benefiting you?**

We realize that clients respond much faster and more frequently to text messages than emails. Thus, it allows for more effective communication for situations that do not deem a long detailed message. It is great for confirmations or letting know of the next steps.

  ### 42. Mightycall is rightfully Mighty indeed.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian D. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about MightyCall?**

The service is very user-friendly to use. Anyone can begin using MightyCall at an instant. 
Service is always great and the telephony itself is amazing. compared with bigger more 'sophisticated' systems such as Fonality, I would choose Mightycall tenfold.

**What do you dislike about MightyCall?**

My only dislikes are the following. 
1. Text messages are not 'unlimited' essentially. It is based on an average based by package and total clients they have. Meaning, that text messages can be disabled if a 'limit' is reached and getting to that limit can vary. 

2. No MMS in the Text messaging feature. Only SMS. 
due to this, if you need MMS based messaging, you must pair might call with Whatsapp Business. Use mightycall for the Virtual phone number & Whatsapp business for all MMS or SMS needs essentially.

**Recommendations to others considering MightyCall:**

Mightycall provides efficient & cost-effective telephony solutions that give bigger companies like NETFORTRIS and FONALITY a run for their money. Mightycall is the solution for your IP based phone and communication system.

**What problems is MightyCall solving and how is that benefiting you?**

Mightycall provides efficient & cost-effective telephony solutions that give bigger companies like NETFORTRIS and FONALITY a run for their money. Mightycall is the solution for your IP based phone and communication system.

  ### 43. Get your life back!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about MightyCall?**

I love using MightyCall in place of my cell phone. Plus, it can be used internationally.

**What do you dislike about MightyCall?**

I do wish there were a few more things that were user friendly.

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall allows us to have an office phone at our fingertips on our cell phones and/or desktop. No more receiving calls and texts in the middle of the night because no one gets my cell number.

  ### 44. Perfect for SMBs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk W. | Executive Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about MightyCall?**

As a small business MightyCall gives us the opportunity to have a North American toll-free number and multiple local numbers in Canada and the US. In addition, the personalized mailbox system allows for calls to be routed appropriately within our organization.

**What do you dislike about MightyCall?**

It is harder than it should be to review previous invoices on the website.  According to support this feature will be added within the coming months.

**What problems is MightyCall solving and how is that benefiting you?**

It allows calls to be correctly assigned to the correct team member.  In addition, we are no longer missing important client calls.

  ### 45. MightyCall is a mighty VoIP, SMS, MMS service with a mouse price tag!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian D. | Managing Member, C.O.E., Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about MightyCall?**

Easy to use, Low cost, fast support, and best of all clear phone calls.

**What do you dislike about MightyCall?**

Some features have been moved or removed, really wish the MMS wasn't behind a paywall as I would use it much more.

**What problems is MightyCall solving and how is that benefiting you?**

Lowering the cost of business calling services
Reducing the difficulty of managing traditional PBX or VoIP systems

  ### 46. Very good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about MightyCall?**

My,  I experience was very easy, love the fact that we have the option to speak with a live person

**What do you dislike about MightyCall?**

The slow response on my voice audio script

**What problems is MightyCall solving and how is that benefiting you?**

Mighty call is helping me showing how to be user friendly with the software to conduct my business productively

  ### 47. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amie V. | Office Manager/HR, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about MightyCall?**

I like that you can go back and hear the conversations.

**What do you dislike about MightyCall?**

Sometimes it does not ring if I am using another app.

**What problems is MightyCall solving and how is that benefiting you?**

It is nice to use so we do not have to carry an extra on call cell phone.

  ### 48. MightyCall Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Spencer F. | SDR, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about MightyCall?**

I have enjoyed the call volume tracker. Since we aren't a call center operation, my review doesn't consider all of those metrics, but for what our business does, the volume tracker helps us see how many outbound calls have been made.

**What do you dislike about MightyCall?**

As mentioned, we are not a call center operation, so our use case is slightly skewed. However, that being said, I wish there were more outbound call analytics. Inbound is plentiful, but outbound, not as much.

**What problems is MightyCall solving and how is that benefiting you?**

We now have reliable call software to reach potential clients.

  ### 49. Easy to set up, great plan options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about MightyCall?**

Ease of use, friendly and professional.  Made the trial process easy to work with, great price plans

**What do you dislike about MightyCall?**

Nothing, I have no complaints on any of the products they have to offer

**What problems is MightyCall solving and how is that benefiting you?**

MightyCall offers budget-friendly phone solutions for small businesses

  ### 50. I recommend MightyCall services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine D. | Designer Web | Print, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about MightyCall?**

User-friendly interface, easy to navigate and use (desktop and mobile). Incredible customer services! Very prompt to reply, helpful and friendly.

**What do you dislike about MightyCall?**

It took a couple of weeks to transfer my cell number to MightyCall, but once it was done, everything was fine!

**Recommendations to others considering MightyCall:**

Good to know: it takes about 2 weeks to set everything up and running. Do not hesitate to contact customer service for any questions or issues, as they are very prompt, helpful and friendly, so that's always a big plus when things go wrong.

**What problems is MightyCall solving and how is that benefiting you?**

It gives me the possibility to keep an active phone number in my country, where ever I am in the world, without paying huge roaming fees. I'm saving money.


## MightyCall Discussions
  - [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes

- [View MightyCall pricing details and edition comparison](https://www.g2.com/products/mightycall/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-22+11%3A58%3A48+-0500&secure%5Bsession_id%5D=7fe00120-696c-433a-b38c-d6f2ea27dfeb&secure%5Btoken%5D=cceb3174e5d4f324088e3fbe556210c958411daff389246b60967aefdf2313e5&format=llm_user)
## MightyCall Integrations
  - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Recognize](https://www.g2.com/products/recognize/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## MightyCall Features
**Channels**
- Voice
- Web Chat
- Mobile SMS
- Email

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Instant Messaging
- Conference Calls
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Administrative**
- Call Recording
- Reporting & Dashboards

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top MightyCall Alternatives
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