--- title: MightyCall Reviews meta_title: 'MightyCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 340 reviews by the users' company size, role or industry to find out how MightyCall works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 340 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # MightyCall Reviews **Vendor:** MightyCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 340 ## About MightyCall MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time. ## MightyCall Pros & Cons **What users like:** - Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity. (54 reviews) - Users commend MightyCall's **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses' needs. (43 reviews) - Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs. (35 reviews) - Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication. (29 reviews) - Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process. (27 reviews) - Users find the **easy setup** of MightyCall a relief, enabling seamless communication from the start. (24 reviews) - Users appreciate the **ease of communication** with MightyCall, facilitating seamless connectivity across multiple locations. (22 reviews) - Call Recording (21 reviews) - Intuitive (21 reviews) - User-Friendly (21 reviews) **What users dislike:** - Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses. (14 reviews) - Users often experience **dropped call issues** with MightyCall, leading to frustration during communications. (13 reviews) - Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall. (13 reviews) - Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses. (13 reviews) - Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration. (10 reviews) - Mobile App Issues (10 reviews) - Users are frustrated with **poor customer service** , including dropped calls and slow support response times. (8 reviews) - Dialer Issues (8 reviews) - Integration Issues (8 reviews) - Users find the **learning curve steep** , particularly regarding setup and navigating features on MightyCall. (8 reviews) ## MightyCall Reviews ### 1. MightyCall is great but a lot of bugs to work out still **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about MightyCall?** I love that interface. It's super easy to navigate and everything is straightforward. It made training my team very easy. Also, the knowledge base articles are perfectly written - again straightforward and easy to follow. Love love love the customer support. Whenever we have an issue or question, we can get it resolved or receive a reply within an hour. Which is great considering there are a few bugs and issues with the platform. I also love how friendly the team is and empathetic. Great customer service over all - even better than Hubspot's Customer Service (and they're supposed to the best). If it was not for the customer service, we probably would have stopped using Mightycall due to the amount of bugs/system errors. I like the sync between Hubspot and that we were able to import our contacts and know who's calling. I like that every call is recorded and we receive emails for voicemails that are left. We have multiple phone numbers so I also love the ability to see which number the client/lead has called and how easy it is to switch between numbers as needed. Honestly, overall MightyCall (when it decided to work right) is efficient and has helped us optimized our calls. Love the stats we can pull as well. I have recommended MightyCall to my aunt, and she actually did switch over to you guys ;)! **What do you dislike about MightyCall?** The system is way too finnicky. Our biggest pain points: - The 'missed calls' should be displayed on the browser in the journal instantly. We should not have to click refresh. This means if you don't remember to click refresh, you will not see any missed calls. Like what?? Lol. That doesn't make sense to me, and is pretty silly for a system that is supposed to replace a phone. I'm not sure why that hasn't been figured out. - The dial pad stops work sometimes. There has been times where my team has had to quit and restart the dial pad multiple times before it works again. In the meantime, in those minutes it takes until the dial pad starts working, we have missed calls and annoyed clients who think we are not reachable. It would be ok if this was every once in a while, I get that bugs happen but Personally, it happens WAY too often. I would say this happens weekly, if not multiple times a week. Even when using incognito mode! - Voicemail to Text is sooooooo bad at translating that we don't even read it because it's usually 90% wrong. It's almost useless to offer this service with it being so completely off. It does, however, generate a good laugh among the team reading it sometimes. I feel like with AI tools now, you can propbably improve this. - Sometimes we can't hear clients, or clients cannot hear us. It's not an internet issue because it has happened during stable high speed internet connections. Generally within some time of constant quitting & re-opening mightycall the issue does resolve itself. But again, this happens way too frequently. At least biweekly. So it's just annoying. **What problems is MightyCall solving and how is that benefiting you?** We have a completely remote customer service team so we needed a way for everyone to be able to take and make calls. Our company's phone line is our life line! It's how our clients reach us when we need help. Majority of our clients are older and prefer phone conversation vs email so a lot of our business is done through the calls. It was great to stumble upon mightycall so that we could hire more staff internationally! I also love that we can see and hear all of the calls and actually keep track of missed calls, how many calls etc. Previously, we just forwarded our cellphone numbers and calls just went to the individuals cell phone and we never kept tracked anything. Calls being recorded has helped a lot as well. For training purposes and also when needing to reference a specific client need. Overall, a game changer for our business. **Official Response from Svetlana Lepikhova:** > Thank you so much for your detailed feedback—it means a lot to us! We truly appreciate your comments, and we're delighted to hear that MightyCall has been a game-changer for your business. Our product team especially wants to thank you for for sharing your experience. We're sorry to hear about the issues you've experienced with call quality and other bugs. We would greatly appreciate it if you could contact our support team at support@mightycall.com to help us investigate these call quality issues further. Thanks again for recommending MightyCall to your family and for your continued support! ### 2. The dialer is fairly user-friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Antwan M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2025 **What do you like best about MightyCall?** The dialer is fairly user-friendly overall, but there are several issues that need improvement. **What do you dislike about MightyCall?** my agents have been receiving multiple incoming calls at once, which shouldn’t happen. **What problems is MightyCall solving and how is that benefiting you?** Excellent for it’s purpose and able to communicate thoroughly. ### 3. Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ana C. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MightyCall?** The customer care team has been very helpful. The video have helped as well. I like that the webpage is very user friendly. **What do you dislike about MightyCall?** We are having an issue with the notifications on the webpage side. We also keep seeing the calls that other agents are making at the same time. The number of charaters that are considered to count for one text message. The fact that its not completely unlimited the SMS. **What problems is MightyCall solving and how is that benefiting you?** We were having issues being able to change the numbers for our agents as frequently as we needed. Mightycall was able to help me with that and I was able to get the SMS campaign going quickly. ### 4. MightyCall is Mighty **Rating:** 5.0/5.0 stars **Reviewed by:** Juni L. | customer success lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about MightyCall?** I appreciate MightyCall’s quick, efficient customer support the most—they’re always responsive and helpful. Beyond that, I find the platform itself very user-friendly. It’s simple to integrate with other tools, and adding or managing team members is straightforward. Plus, the UI is clean and intuitive, which makes everyday use a breeze. **What do you dislike about MightyCall?** While I’ve found MightyCall generally easy to use, I’ve noticed it’s fairly simple to inadvertently break the call flow settings without a way to lock or safeguard them, requiring help from customer service to fix. Another improvement I’d like to see is the ability to access all historical paid invoices—this would save time during accounting audits instead of having to request them from support.` **What problems is MightyCall solving and how is that benefiting you?** MightyCall helps me streamline and manage my team’s phone communications in one easy-to-use platform. By centralizing call flows, team member extensions, and integrations with other tools, it significantly cuts down on the complexity and confusion that often come with business calls. This means fewer missed calls, quicker response times, and ultimately better customer service. Plus, its straightforward interface and quick customer support allow me to resolve any issues fast, so I can stay focused on running the business rather than troubleshooting phone systems. ### 5. Best Business Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay M. | Customer Service Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about MightyCall?** Call Quality, Ease of Use & Customer Support is fantastic. i am very happy with customer support . Quick response on chat and also provide quick resolution. I have ported in my number from another provider and they have done it quickly within 3-4 days . Best service. I used openphone, callhippo, realpbx but Mighty call is best in business **What do you dislike about MightyCall?** No dislike till now as i am very much satisfied with services **What problems is MightyCall solving and how is that benefiting you?** I have used other business phones in past, some has call quality issue and some has customer service issue. but mighty call solve all my problem as call quality and customer support is must for my business ### 6. Customer Service with Clear Instruction **Rating:** 5.0/5.0 stars **Reviewed by:** Nhia R. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about MightyCall?** It's an afforable VOIP system that you can use and the one thing I always look into for Tech wise is how well they know the tech and how they can communicate the knowledge they have to the users. They are able to integrate their system with an old system as we work within a health care system. I contacted mutiple times to their support and they are able to answer all of our question and even emailed us the support of what is needed to be done over the weekend even. I'd recommend their usage if possible to small to mid-tier businesses. **What do you dislike about MightyCall?** I would say the support of their end is kind of hard to understand but it would help the average user. As I use to work in the Tech industry it showed some specific information that I cannot get a hold of as it requires a person to look into it for me or I would happened to stumble upon the information on my own. **What problems is MightyCall solving and how is that benefiting you?** They allow us to easily connect our phone services into a physical phone instead of using our own phone number on the system. It would greatly make our services more professional and seamless. ### 7. Outstanding Customer Service Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio A. | Sales Operative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about MightyCall?** The customer service is great and helpful **What do you dislike about MightyCall?** The pricing is sometimes difficult to understand **What problems is MightyCall solving and how is that benefiting you?** communicating with our customer base ### 8. Mightycall has been reliable and has great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about MightyCall?** I have the plan with 5 phone numbers and it's easy to delegate each one. Configurable call flow makes it easy to customize customer experience. **What do you dislike about MightyCall?** The mobile app seems buggy but functional enough to get things done. **What problems is MightyCall solving and how is that benefiting you?** Our company needed a call solution for tracking outgoing calls for sales initially. We've continued using the platform for many years now. ### 9. Affordable, gets the job done, well rounded platform **Rating:** 5.0/5.0 stars **Reviewed by:** George G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about MightyCall?** It's extremely affordable, pricing is transparent, support helped me out within 5 minutes, it was very easy to get started, and there are just enough integration options that I can comfortably kick off VoIP for my business. Highly recommended. **What do you dislike about MightyCall?** Could use more implementations, but for a starting business it's perfect. **What problems is MightyCall solving and how is that benefiting you?** MightyCall helps people reach me. It also lets me get the word out to leads. ### 10. Outstanding UI and Voice Messaging for Client Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about MightyCall?** It provides best user interface for client calling along with voice messaging feature. **What do you dislike about MightyCall?** It has some limitations for payment methods due to which it makes little bit complex to complete the payment for taking the subscription. **What problems is MightyCall solving and how is that benefiting you?** With the help of this software I was able to call all the clients with best voice quality and it has always helped me to track the record of the clients. ### 11. The simplicity of having a seven day trial period was everything **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel N. | Online Marketing Manager, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about MightyCall?** The user interface is excellent - not just for those with technical skills but also for those who typically need a fair amount of help with technology. Very easy to navigate, very easy to set up call flows and setting. The intuitive interface is the best. Being able to do a 7 day trial of the product to really navigate through and see if it work even work for our process and team was a game changer. The support team has been on top of it, I've actually spoken with the same person multiple times instead of being bounced to a new person with every interaction (like other experiences). I am so much more pleased with MightyCall than the last two service providers we've tried. **What do you dislike about MightyCall?** There isn't anything I dislike at this moment. The cost is more than we've spent elsewhere (after the promotion ends) but it is so much more worth it for the reliability, usability, and customization ability. **What problems is MightyCall solving and how is that benefiting you?** Our clients receive services by first calling our main number and leaving a voicemail. We utilize volunteers to help us respond to those voicemails - each is assigned to a different day, so having a central source for those voicemails, easy navigation of the system and easy ability to respond - not to mention they're all using different operating systems and devices. It has to work seemlessly. On top of that, we use Salesforce to manage our clients and the information we need to respond to them with. Having MightyCall directly integrate with Salesforce and the set up to do that was so wonderfully laid out in their documentation just makes me love the software even more. ### 12. Huge Efficiency Improvements versus Manual Dialing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about MightyCall?** I have transitioned all my lead calls to MightyCall's AutoDialer from manual dialing. I've seen huge improvements in contact rates, sales conversion, and overall efficiency. **What do you dislike about MightyCall?** MightyCall's price menu is inaccurate and misrepresents services provided at each tier. The final subscription price was much higher than originally quoted. **What problems is MightyCall solving and how is that benefiting you?** Call volume management, customer relationship management, analytics, and sales conversion. ### 13. Very good Dialer has everything needed **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about MightyCall?** It is simple and great, audio quality is also great . Overall 9/10 **What do you dislike about MightyCall?** Would like if we had transcription with all the calls **What problems is MightyCall solving and how is that benefiting you?** Great product here in Pak normally you dont get many outbound dialers some of them dont work as in the dont allow Pak cards to be charged, most others get blocked after a day or two. This is the only that works ### 14. Great Product, Great Customer Support, Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen M. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about MightyCall?** Mightycall has many features that I love! Some things that I like best are 1) the texting feature 2) how friendly and easy the app is to navigate and use 3) that I can have the option to call from my web browser if I prefer AND receive calls through the web too! Any time I have had any issues customer support chat resolves my issues within minutes! I appreciate that MightyCall has frequent updates to ensure the best usage. I use MightyCall every single day and it has made having a "work number" on my personal phone such an easy process and not at all a nuisance. **What do you dislike about MightyCall?** We haven't had any issus with MightyCall that weren't easy fixes. There's not a thing that I dislike about MightyCall! **What problems is MightyCall solving and how is that benefiting you?** We have many staff members that aren't sitting at a desk for their work day so they need to be able to answer a call anytime while in the field, MightyCall allows us to have calls directed to a specific team or person. This is also helpful because it allows us to share the "call load." ### 15. Great work flow **Rating:** 4.0/5.0 stars **Reviewed by:** Matt R. | Director of opposition, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about MightyCall?** Mighty Call has a great workflow tree. Easily editable and you can change answering groups very easily. **What do you dislike about MightyCall?** There are times when we have connection issues, especially with transferring calls. However, uninstalling and reinstalling the app typically fixes that. **What problems is MightyCall solving and how is that benefiting you?** What are the biggest problems we have is answering the call volume of all of our customers. The Call tree works extremely well for that. ### 16. Simple easy to use and set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about MightyCall?** Simplicity helpful, does exactly what we need it to do. **What do you dislike about MightyCall?** Unable to look up past invoices, have to contact CS for assistance. **What problems is MightyCall solving and how is that benefiting you?** need 800 number and now we have it. ### 17. Great solution for virtual phone setups for remote businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about MightyCall?** Ease of use, calls can be routed to existing phones. Calls can be made via the web app, which is helpful to avoid the requirements of SIP solutions that can sometimes be cumbersome to set up for the end users. API documentation was a bit vague, but there have been consistent improvements ever since. **What do you dislike about MightyCall?** On the sales side, some competitors have integrations with a more polished execution. Hubspot integration could go a bit deeper to share data back to Hubspot. SMS handling isn't as robust as the phone call features. **What problems is MightyCall solving and how is that benefiting you?** Having phone numbers to receive business phone calls that would be typically tied to a physical location in multiple countries. Being able to monitor inbound and outbound calls for performance purposes. Providing an easy to use interface for end users to do VoIP calls. ### 18. slight confusion at first, still a good product **Rating:** 3.5/5.0 stars **Reviewed by:** Roger B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about MightyCall?** i havent had much experience with setting up VOIP systems before this, and the team at mightycall was rather helpful in answering any questions I had onboarding. So that was nice. **What do you dislike about MightyCall?** 2 seconds delay on the progressive dialer. They say its 1 second, but its 2. Also its a progressive dialer not a parallel dialer, why is there a delay? **What problems is MightyCall solving and how is that benefiting you?** outbound sales reach campaigns ### 19. gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Charlene C. | Patient care coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about MightyCall?** the customer service is great. If you have any issue the team will do their best to help asap **What do you dislike about MightyCall?** not always enough service to connect to clients. At times becomes a real issue. **What problems is MightyCall solving and how is that benefiting you?** Had an issue with calls coming straight to my cell and not through the app but was resolved immediately when I contacted support ### 20. MIghty Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Dileep V. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about MightyCall?** There Sevices and Quality of Call is nice **What do you dislike about MightyCall?** Fake promises , Could not resolve one error from last 5 month . **What problems is MightyCall solving and how is that benefiting you?** Reaching to the USA client is easy with mighty call now. ### 21. Near perfect experience **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne P. | Guest relations Manager / Partner /, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about MightyCall?** Great response from all the folks at MightyCall. Pretty simple to setup and if you need help the chat feature provided nearly immediate response. Had a few problems with the "porting" of our number but they solved them. Impressed with the ease of use and features of the platform. **What do you dislike about MightyCall?** I haven't found any yet, very seemless integration **What problems is MightyCall solving and how is that benefiting you?** I have pretty simple needs, answer my phone and forward it on to a sequential group and that is working perfectly ### 22. Team Business Phone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about MightyCall?** I like the flexibility between the web phone and the mobile phone use - this makes it very convenient to make calls when I am at my laptop and also to receive calls to my mobile phone when on the go. I also appreciate the call recordings and notes option. The customer support is fantastic - when needing to update recordings or having issues with our account, their team responds very promptly. Our team uses MightyCall daily! **What do you dislike about MightyCall?** Sometimes the call flows can be difficult to navigate - we struggle to have a "hold" work properly with customers calling in. **What problems is MightyCall solving and how is that benefiting you?** Being able to text and call customers, making inbound and outbound calls, recording calls for later potential disputes. ### 23. Superb software for international calling **Rating:** 5.0/5.0 stars **Reviewed by:** Admin T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about MightyCall?** The call flow is very easy to add As well as there are no call drops The recording system is also amazing I highly recommend everyone **What do you dislike about MightyCall?** I don't have much to say here coz the interface is self explanatory **What problems is MightyCall solving and how is that benefiting you?** Ita giving me healthy call recordings so that my quality team can easily review it ### 24. Great MIGHTY CALL! **Rating:** 5.0/5.0 stars **Reviewed by:** Derek L. | Co-Founder,COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about MightyCall?** With my experience with Mighty Call it was GREAT! Me and team easily utilize this for our Company. Everything is smooth from Planning to Implementation. I will continue using Mighty Call! **What do you dislike about MightyCall?** So far, NONE. since everything is doing great! **What problems is MightyCall solving and how is that benefiting you?** We need to do calls for my Virtual Assistance agency and with mighty call we were able to do calls and reach out to clients at a very affordable rate and its reliable. ### 25. Easy of use and implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben T. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about MightyCall?** Its ease of use and easy implementation are great! **What do you dislike about MightyCall?** There really isn't much other than having a set up tutorial on first log in to learn how to use the features and navigate between all the options. **What problems is MightyCall solving and how is that benefiting you?** I am able to provision lines to my employees and have them protect their personal phone numbers through the use of the mobile app. ### 26. MightyCall was easy to set up, very affordable and customer service was very responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Toby M. | Bookkeeper and Quickbooks Certified ProAdvisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MightyCall?** I signed up to use one of MightyCall's plan. It was easy to implement, integrate and use. When I had call flow questions, I found that Customer Support was very responsive and they solved the challenge. MightyCall offers a lot of features at a competitive rate. I rely on their system everyday to make sure prospective customers from our website can easily call and reach my business partner and me. **What do you dislike about MightyCall?** Currently, I do not have any dislikes about MightyCall. **What problems is MightyCall solving and how is that benefiting you?** I secured a virtual work phone number and listed it on my company's website. Prospective clients can call and select an extension to reach a team member or leave a voicemail or text. I am able to login via web or use the app to track activities. ### 27. So far I like using MightyCall. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about MightyCall?** I had an issue with the original number I was assigned, but Customer Service was quick to help. They resolved the issue in less than 5 minutes. The platform its self is easy to use and has a great user experience. **What do you dislike about MightyCall?** The platform takes some getting use to. At first I found it difficult to know when calls would come in. **What problems is MightyCall solving and how is that benefiting you?** I have a phone number to support customer inquiries. ### 28. Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about MightyCall?** Call quality is best and user friendly application **What do you dislike about MightyCall?** same number for 3 users is not helpfull sss **What problems is MightyCall solving and how is that benefiting you?** connecting for my sales and pre sales calls ### 29. A nice and efficient service **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas L. | Owner and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about MightyCall?** MightyCall has truly transformed the way I manage communication for my business. As a VoIP phone system, it offers a reliable and feature-rich solution that has streamlined my operations significantly. The setup was surprisingly simple, allowing me to get started quickly without any technical headaches. One of my favorite features is the mobile app, which lets me take calls and manage my business phone line right from my smartphone. This level of flexibility has been a game changer, especially when I'm on the go. The call forwarding and voicemail features are robust, ensuring I never miss an important call or message. Additionally, the call tracking and analytics tools have provided valuable insights into my communication patterns, helping me optimize my customer interactions. The sound quality is crystal clear, which is crucial for maintaining professional conversations. Overall, MightyCall is a fantastic investment for anyone looking for a dependable VoIP solution. With its user-friendly interface, excellent support, and a wealth of features, I highly recommend it for entrepreneurs and small businesses alike! **What do you dislike about MightyCall?** At first, I was drawn in by their marketing, which promised an all-in-one service for a flat fee. However, once I began using the platform, I discovered extra charges for features that I assumed were included. **What problems is MightyCall solving and how is that benefiting you?** As a small business owner, having a professional image is crucial, and MightyCall has been a game-changer for me. This service allows me to filter and redirect phone calls seamlessly, ensuring that I never miss an important call while maintaining a polished appearance. The call management features are intuitive and user-friendly, making it easy to customize how I handle incoming calls. The voicemail feature is particularly impressive. I can record a professional greeting that aligns with my brand, which boosts my credibility in front of clients and customers. The ability to manage calls and messages from my phone or computer has made my workflow so much more efficient. ### 30. Not mighty at all **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about MightyCall?** They've been trying to fix the issues, but so far, they haven't managed to resolve even one from the long list of needed repairs. **What do you dislike about MightyCall?** The dialer and customer service provide no real solutions. **What problems is MightyCall solving and how is that benefiting you?** If anything, they've only made everything worse than before. ### 31. Asked by MightyCall for a review **Rating:** 2.5/5.0 stars **Reviewed by:** Paul R. | State Field Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about MightyCall?** The dashboard ("Journal") is relatively easy to view once you're used to it. **What do you dislike about MightyCall?** It's not very intuitive. Also, why does this review have a character minimum? "It's not very intuitive" should have been enough, but I had to type more characters for it to get accepted. **What problems is MightyCall solving and how is that benefiting you?** Having an unstaffed phone number any staff member can manage, and which anyone can call and send a voicemail to. ### 32. MightyCall majors in customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah L. | Manager of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about MightyCall?** I have loved how accessible the support team has been as we've set up the system. They're responsive and helpful and easy to reach. **What do you dislike about MightyCall?** There are a few things that I don't feel like were accurately disclosed by the sales team when they were pitching the system, such as caller ID and being able to see which of our business lines callers are calling. They did tell me they offered both, but declined to tell me I had to chose one; it's an either or, not a both and situation. Setting up the ability to text was also a major hassle that I didn't experience with two previous phone carriers. **What problems is MightyCall solving and how is that benefiting you?** Our major complaints with our previous phone carrier were inability for multiple users to see all text messages sent to the business, poor customer service, and cost. MightyCall has addressed all 3 of those issues! ### 33. Valuable Call Recording with Consistency Issues **Rating:** 3.0/5.0 stars **Reviewed by:** Eitan H. **Reviewed Date:** October 03, 2025 **What do you like best about MightyCall?** I find setting up MightyCall to be very easy, which was a relief. I appreciate being able to listen to calls for quality control and tracking all texts and call history. The option to add notes to conversations is very useful as it helps in managing customer interactions effectively. **What do you dislike about MightyCall?** I have too much trouble with inconsistent service. Too many times, it's not receiving calls, and there are frequent hiccups or glitches. These issues are causing disruptions in my office, and I often need to reset, log out, and log back in. The experience is affected by these issues. **What problems is MightyCall solving and how is that benefiting you?** I use MightyCall to monitor calls for quality control, track text history, and manage different user activities, enhancing my client communications and business operations. ### 34. MightyCall review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about MightyCall?** This was my first experience with voip phones. Darya was extremely helpful and went far above and beyond helping me get everything set up. I could not have made it work without Darya's help. Calls seem to be very clear. Overall, I am pleased with service and price. **What do you dislike about MightyCall?** I wish MightyCall had the ability to PARK calls so that they could be picked up by another phone without having to directly transfer them to that phone. **What problems is MightyCall solving and how is that benefiting you?** By reducing the cost of phone service. Currently using Brightspeed and MightyCall is significantly less expensive. ### 35. Simplified Contact Center Solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica Y. | Contact Center Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about MightyCall?** Easy for my agents to use. Simplistic dashboard and call flow set up **What do you dislike about MightyCall?** Drops calls and glitches at times of high volume **What problems is MightyCall solving and how is that benefiting you?** Providing VOIP solutions to my teams! ### 36. Reliable and User-Friendly Business Calling Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about MightyCall?** The call routing, voicemail, and mobile app work flawlessly, making it easy to manage business communications on the go. **What do you dislike about MightyCall?** Would love to see deeper CRM integrations and more analytics features in future updates. **What problems is MightyCall solving and how is that benefiting you?** MightyCall eliminates the need for physical phone systems and simplifies remote communication. It enhances responsiveness, improves call tracking, and supports a distributed team setup—ultimately boosting our operational efficiency. ### 37. Amazing value and talent pool! **Rating:** 5.0/5.0 stars **Reviewed by:** Cole B. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about MightyCall?** MightyCall is phenomenal to use for client outreach, and the talent pool is filled with hardworking individuals ready to contribute to your business. **What do you dislike about MightyCall?** MightyCall could be a bit easier to use on the interface, but I got used to it easily. **What problems is MightyCall solving and how is that benefiting you?** MightyCall is helping my business reach out to previous clients and re-book them in for services this year. ### 38. Decent interface and chat support, but reliability is not there. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about MightyCall?** Interface, call flow control, chat availability **What do you dislike about MightyCall?** Dial by name doesn't exist for modern filters, reliability of service concerning, always seems to be another software's problem, never mighty calls (though all other tools work fine on the same PC) **What problems is MightyCall solving and how is that benefiting you?** MC helps trouble shoot issues, but there are far too many from a service standpoint. Incoming callers get frustrated and the clarity on calls is a problem at times (even with 500+mB internet service) I have logged the dial by name issue multiple times (searching for similar names is not availabie) ### 39. MightyCall is simple to use and saves us significant costs for land line service every year. **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about MightyCall?** While the initial setup was a bit daunting for an old neophyte like me, a bit of help from a daughter and from the Mighty Call help line made the initial onboarding easy enough and with few exceptions the system has run smoothly every since. **What do you dislike about MightyCall?** We haven't figured out how to successfully transfer a call to others or add others to the call we are on, but since we don't need to do these things very often, we haven't put much effort into resolving the issue either. **What problems is MightyCall solving and how is that benefiting you?** We have a very basic need for a phone system that allows incoming and outgoing calls. MightyCall provides everything we want for a phone system. ### 40. Enjoy using mighty call and the flexibility to work away from the office **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about MightyCall?** Ability to have extensions, call flows, and work away from the office and still have a line **What do you dislike about MightyCall?** Inability to mass text clients, this would be very helpful and then wouldn't have to have another service just for this. Ease of setup with physical phone has been an on and off issue over the past several years. **What problems is MightyCall solving and how is that benefiting you?** Solving a business line that we can easily have at the office, on our computers, and on our mobile phones. ### 41. Mighty Call has been mostly very easy to use an maintain. **Rating:** 5.0/5.0 stars **Reviewed by:** Jared E. | Partner/Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about MightyCall?** Support has been very quick and effective. The features that have been added over the last year or so have been very helpful. The servic makes it very easy to for a company of 8 with no need for hardware or on the ground IT support. **What do you dislike about MightyCall?** Journal regularly doens't load properly on mobile. **What problems is MightyCall solving and how is that benefiting you?** No need for hardware or other phone system archatecture. We are a small business and I wear many hats. ### 42. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2025 **What do you like best about MightyCall?** Affordable Pricing, best autodialer and phone system for my business **What do you dislike about MightyCall?** I don't have any complains, the service has been excellent **What problems is MightyCall solving and how is that benefiting you?** Great call quality, affordable pricing ### 43. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Colin L. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about MightyCall?** The price point is great and the ease of use is nice. **What do you dislike about MightyCall?** I wish there were some more call screening options (e.g.- if someone calls and clicks 2 for sales, the called ID would show "SALES CALL" so that uppwer management would know in case they need to jump in and help take the call. **What problems is MightyCall solving and how is that benefiting you?** Felxibility to work anywhere and communicate through text message with clients when needed ### 44. Really good service with an amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Emilio J. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about MightyCall?** Service is very good you can call with any interruptions, and the customer service is amazing, if you have any question or concern they will help you right away. **What do you dislike about MightyCall?** Nothing ive been good with everything they are providing, ive never have any issues with their service. **What problems is MightyCall solving and how is that benefiting you?** Comunicating with my customers worldwide, easy communication. ### 45. Pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about MightyCall?** It seems reasonably priced and gets the job done. **What do you dislike about MightyCall?** A little confusing about when calls go to business voicemail vs. personal voicemail. To be fair, someone else usually deal with it at our company. **What problems is MightyCall solving and how is that benefiting you?** Allowing multiple users to respond to calls. ### 46. Very quick. Efficient and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about MightyCall?** How easy it is to use and how easy it is to get help **What do you dislike about MightyCall?** Sometimes calls drop or it will ring to my personal line **What problems is MightyCall solving and how is that benefiting you?** Contacting our customers ### 47. Pretty good system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about MightyCall?** Affordable. Seems to work well. Predictive dialer is nice **What do you dislike about MightyCall?** There are a few kinks that still need to be worked out, **What problems is MightyCall solving and how is that benefiting you?** making lots of calls quickly. ### 48. super nice & accomodating **Rating:** 5.0/5.0 stars **Reviewed by:** Catering A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about MightyCall?** the service & customer service of mightycall **What do you dislike about MightyCall?** I cannot receive the 2FA& messages I needed **What problems is MightyCall solving and how is that benefiting you?** customer service ### 49. Works well for us, most of the time **Rating:** 4.0/5.0 stars **Reviewed by:** Dan A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about MightyCall?** It's dual-funtionality of text and call. **What do you dislike about MightyCall?** Reporting is limited, can't block spammers from texting, periodic techincal issues **What problems is MightyCall solving and how is that benefiting you?** It provides a call & text platform for inboud sales & service, providing us a 2-channel means of contact and comminucation with existing and potential customers ### 50. Great clould based Voip solution for my business **Rating:** 4.5/5.0 stars **Reviewed by:** Lars R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about MightyCall?** Ease of Use: user-friendly interface, which simplifies navigation and operation.  • Customer Support: responsive and helpful customer service • Feature-Rich: MightyCall offers functionalities like call recording, call routing, and customizable greetings, enhancing communication efficiency. • Affordability: It provides cost-effective pricing plans for small to medium-sized businesses.  **What do you dislike about MightyCall?** Call drops and connectivity problems can disrupt business operations.  **What problems is MightyCall solving and how is that benefiting you?** managing customer support and internal calls with our team members ## MightyCall Discussions - [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes - [View MightyCall pricing details and edition comparison](https://www.g2.com/products/mightycall/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A45%3A28+-0500&secure%5Bsession_id%5D=292bf0c3-3342-4bf5-b60b-25e5baf94e78&secure%5Btoken%5D=fd8d2b3d78ba71d2704927ce9d1cc631e3210fa9ae0a385b85b690ee54a9917f&format=llm_user) ## MightyCall Integrations - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Recognize](https://www.g2.com/products/recognize/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## MightyCall Features **Channels** - Voice - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top MightyCall Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,369 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,034 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,586 reviews)