--- title: MightyCall Reviews meta_title: 'MightyCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 340 reviews by the users' company size, role or industry to find out how MightyCall works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 340 scale: '5' date_modified: '2026-07-18' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # MightyCall Reviews **Vendor:** MightyCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 340 ## About MightyCall MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time. ## MightyCall Pros & Cons **What users like:** - Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity. (54 reviews) - Users commend MightyCall's **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses' needs. (43 reviews) - Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs. (35 reviews) - Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication. (29 reviews) - Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process. (27 reviews) - Users find the **easy setup** of MightyCall a relief, enabling seamless communication from the start. (24 reviews) - Users appreciate the **ease of communication** with MightyCall, facilitating seamless connectivity across multiple locations. (22 reviews) - Call Recording (21 reviews) - Intuitive (21 reviews) - User-Friendly (21 reviews) **What users dislike:** - Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses. (14 reviews) - Users often experience **dropped call issues** with MightyCall, leading to frustration during communications. (13 reviews) - Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall. (13 reviews) - Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses. (13 reviews) - Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration. (10 reviews) - Mobile App Issues (10 reviews) - Users are frustrated with **poor customer service** , including dropped calls and slow support response times. (8 reviews) - Dialer Issues (8 reviews) - Integration Issues (8 reviews) - Users find the **learning curve steep** , particularly regarding setup and navigating features on MightyCall. (8 reviews) ## MightyCall Reviews ### 1. I think Mighty Call is a great product to use, its easy and seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about MightyCall?** I never have any connection issues. Anytime I have a qustion I get a fast respone from a support agent. As an admin I like that I can see the break down of calls from each agent. I also like how I can customize basically everything. **What do you dislike about MightyCall?** As an abmin I wish I could filter out the N/A calls when looking at the misse call log **What problems is MightyCall solving and how is that benefiting you?** We have two support staff in office and others at different locations. Mighty calls allows us to all be able connect not only with our clients, but with each other. ### 2. Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Clare F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about MightyCall?** When I had an issue the other day, I promptly received a callback and the agent was very helpful. **What do you dislike about MightyCall?** Sometimes I find the tools on the website confusing (which is why I called support). Sometimes the call quality isn't great. I have had issues getting texts in the past. **What problems is MightyCall solving and how is that benefiting you?** We need to reliably receive ohone calls in order to run our business. ### 3. Highly Recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MightyCall?** It's very convenient and easy to navigate. Their support staff are round the clock, and you never have to worry in any scenarios. They have so many features, all are very useful you just have to find the right plan for you. Rates are cheap for international calling. All in all highly recommend. **What do you dislike about MightyCall?** There's this glitch that it shows you have an incoming call "ringing" when its in fact a notif from your previous call. But nothing too impactful, as I've said they have customer support working around the clock and they answer right away. **What problems is MightyCall solving and how is that benefiting you?** They help us reach clients worldwide with reasonable rates for international calling and unlimited minutes for US ones. ### 4. not pleased **Rating:** 1.0/5.0 stars **Reviewed by:** john T. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about MightyCall?** horrable telephone service, this is my official recomendation; You need reliable easy to use bussines phone services? Look elsewhere, this aint it. **What do you dislike about MightyCall?** dropped calls missed calls bankers hours for the customer support what? are you serious right now **What problems is MightyCall solving and how is that benefiting you?** the only value i have recieved from using the absolute worst volp phone service is that we have an official business phone line. ### 5. I've been using MightyCall for my business phone line for about 7 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Justin F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about MightyCall?** Its nice to have a separate phone number from business to personal **What do you dislike about MightyCall?** My line sometimes shuts down and I have to contact MightCall customer support to reset my line so that calls come through correctly. **What problems is MightyCall solving and how is that benefiting you?** I needed a separat phone line for buisness that could be forwared to my cell phone. I can also text through this separate phone line. ### 6. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** James E. | team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about MightyCall?** You can monitor, listen, and barge during a live call. **What do you dislike about MightyCall?** Call Reporting needs to be simplified and enhanced. **What problems is MightyCall solving and how is that benefiting you?** All of our business line is included in 1 phone system ### 7. It is a good service for support line. **Rating:** 4.0/5.0 stars **Reviewed by:** Zaher A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about MightyCall?** In general, it has a full set of features to control the call center. In our case support line. **What do you dislike about MightyCall?** The mobile app, is bugy and needs some workers, to improve call experience. **What problems is MightyCall solving and how is that benefiting you?** We are canadain company, and MightCall give us greater way to get phone call from our customer without depandes on line phone. ### 8. Good and reliable services! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about MightyCall?** Using might call for 5 years now. Service is good! **What do you dislike about MightyCall?** The cost can be a bit too high. Just the discount helps! **What problems is MightyCall solving and how is that benefiting you?** Helps automate incoming calls. Good control over automated switch of calls. The interface for managing calls is also great! ### 9. My review **Rating:** 5.0/5.0 stars **Reviewed by:** Bhagwant B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about MightyCall?** Pricing and the user friendly app as might Call has a very competitive pricing plans **What do you dislike about MightyCall?** Everything as if now is good on mighty call **What problems is MightyCall solving and how is that benefiting you?** We are a logistics company and mighty call is the only point of contact for our customers ### 10. Mightycall application and support **Rating:** 5.0/5.0 stars **Reviewed by:** Gulam N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about MightyCall?** Support is good and application interface is user friendly. **What do you dislike about MightyCall?** Need to update setting part of number and user. **What problems is MightyCall solving and how is that benefiting you?** Pricing ### 11. I am using MightyCall for my business and found it very easy and pro **Rating:** 5.0/5.0 stars **Reviewed by:** AL NASIR WELFARE FOR PERSON WITH DISABILITIES P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about MightyCall?** I am using MightyCall for my business and found it very easy and pro **What do you dislike about MightyCall?** Nothing special in my experience with mightcall **What problems is MightyCall solving and how is that benefiting you?** Unlimited calls ### 12. Great customer service but tricky user interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about MightyCall?** The customer service is very helpful in walking me through how to configure everything. **What do you dislike about MightyCall?** Not a very intuitive user interface. It is complicated to configure the various settings. **What problems is MightyCall solving and how is that benefiting you?** It allows us to have a phone tree for our multiple businesses. The ability to receive texts at our phone number via the website or app is very helpful. ### 13. Overall, very pleasant experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about MightyCall?** We have really enjoyed the ability to give each individual their own extension, the call recording/transcription feature and the ability for managers to go back to listen whenever they want/need to do so for quality control purposes or for training new employees how to handle certain calls. Another HUGE plus is that their customer service team is AWESOME- they respond super quickly and are always extremely helpful! **What do you dislike about MightyCall?** We don't really have many qualms with them aside from periodically dropping calls when trying to transfer from one user to another, but that also may be a reception issue within our building. One other issue we run into (infrequently) is that on outgoing calls, the line will ring but will have a busy tone overlayed so the call is not actually being placed to the recipient. **What problems is MightyCall solving and how is that benefiting you?** We have multiple locations and a lot of our team works outside of the office, we were needing a solution that would allow us all to take/make calls and transfer them amongst our team as needed. We also needed a robust recording system for the call center. ### 14. So far, so great! New customers enjoying MightyCall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about MightyCall?** We were MightyCall customers a while back, but had switched to another provider for more features. But when that provider stopped supporting services with our phone types, we were back on the hunt for a new provider and remembered MightyCall. Turns out, they've really beefed up their service since we were customers previously. We love that calls and texts are logged in the app and having the desktop app where you can view and make calls is a huge bonus! Plus, the customer support was fantastic during the setup process! **What do you dislike about MightyCall?** So far, our only dislike it the price. Being Canadian customers getting charged in USD increases the price quite a bit, which is unfortunate (and slightly too expensive for a super small business). **What problems is MightyCall solving and how is that benefiting you?** We need a service that answers the phone for us while we're on site, allows us to read voicemails, and then reply via text message. And also to text our clients to let them know when we're on the way. MightyCall is definitely helping with all of that! ### 15. Easy to use and good customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about MightyCall?** The best was their quick to response customer support. It was easy of use and implementation **What do you dislike about MightyCall?** There was nothing that i disliked about this **What problems is MightyCall solving and how is that benefiting you?** The problem was to find a solution that is quick to implement, which Mightycall was. The amazing customer support was a great advantage ### 16. Quick and easy for selecting a new number and has good call forwarding options to multiple numbers. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about MightyCall?** Selecting a new number is quick and easy. Setting up a caller ID and text messaging was pretty straightforward as well. When I had questions on these topics, the customer service team provided great support. I also like the call forwarding can be setup to call multiple people or a group AND have all of their phone ring simultaneously. It is affordable, or at least, much cheaper than Ring Central. The Customer Support team is EXCELLENT. They respond quickly and are effective. I am the owner (executive sponsor) and a direct user. **What do you dislike about MightyCall?** My least favorite thing is the iphone app. Is it clunky to me. It's card to navigate and understand the different when i'm looking at 'Journal" vs "recents". I don't really understand the difference or why its parsed out like that. Also, I treid answering calls (or placing calls) directly in the app and it just doesn't seem as seemless as answering a call directly from my phone. I tried answering calls from the app, and a few of them dropped as soon as I answered. I don't know if this is due to having WIFI, 5G or what.....Our team is on the go, so we use our phones most of the time instead of desktop. I ended up removing the phone app as part of the call flow and have it ring as if someone is calling my phone completely. -- It seems to work just fine like this. The Web-Page version could be improved as well, but is much easier to use than the phone app. I am the owner (executive sponsor) and a direct user. **What problems is MightyCall solving and how is that benefiting you?** - Set up a and pick out a local phone number - Call forwarding to multiple phones at once - Call recording of users for training purposes - Call recording for gathering notes and info needed. ### 17. Great Call Quality - Responsive Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sean L. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about MightyCall?** The dashboard is intuitive and easy to use. Pricing is competitive, but my favorite thing was they do not overwhelm you with useless features. The reporting dashboard is really nifty as well. The few interactions I had with customer support were swift, and the were happy to answer my questions. Their mobile app was great, and it was easy to implement their system for everyday use. **What do you dislike about MightyCall?** Inititally the pricing is $60, but once you talk to customer support they drop that down to $30, I wish they just started with the $30 to begin with. **What problems is MightyCall solving and how is that benefiting you?** MightyCall helped us for recieving call back numbers in our outbound sales campaigns. ### 18. Great for restaurants with multiple locations **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia G. | Avopreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2024 **What do you like best about MightyCall?** MightyCall stands out for its ease of use, offering essential call management features - call routing and call recording. It provides both web and mobile app access, making it easy to manage business communications when I'm not in the stores. **What do you dislike about MightyCall?** MightyCall has proven to be a reliable virtual phone system, offering seamless call management, user-friendly interfaces, and easy access. Making it easy to navigate. **What problems is MightyCall solving and how is that benefiting you?** MightyCall helps solve issues like people calling the wrong store or department by offering features like call routing - which is really important for our restaurant operations. This ensures that calls are directed to the correct team or location, which can be especially helpful for managing inquiries like catering requests. ### 19. Great service great price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2025 **What do you like best about MightyCall?** The tech support is great! They got back to me right away and we're extremely helpful. **What do you dislike about MightyCall?** The user interface could be better. I can usually figure out most app user interfaces without help and this one required many emails. **What problems is MightyCall solving and how is that benefiting you?** So we do not have to put our personal cell phones to the public. ### 20. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about MightyCall?** Easy to work with. And when needed support works really good. **What do you dislike about MightyCall?** The difficulty to make SMS work. Too long of time to get approved. **What problems is MightyCall solving and how is that benefiting you?** One of our numbers was hacked. They took care of it really quickly. ### 21. A Powerful Yet User-Friendly Virtual Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Sol Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about MightyCall?** MightyCall is an intuitive virtual phone solution for small—to medium-sized businesses seeking a streamlined communication process. One of its strongest features is the user-friendly interface, which allows even the least tech-savvy team members to navigate call flows, manage voicemails, and monitor team performance easily. The platform boasts robust call-handling options—including call recording, call forwarding, and customizable greetings—that help maintain a professional image. **What do you dislike about MightyCall?** The flow could use a drag-and-drop system. **What problems is MightyCall solving and how is that benefiting you?** Organizing our inbound calls ### 22. Perfect Agency All you need **Rating:** 5.0/5.0 stars **Reviewed by:** Mohannad N. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about MightyCall?** Collaborative and immediate answering calls and they are super effective and love their communication and instant replied **What do you dislike about MightyCall?** nothing to be specific I do actually adore the simple communication they do provide **What problems is MightyCall solving and how is that benefiting you?** It connects me to my Clients accross USA and helped me a lot expanding my Customer Service and After Sales Connection with my Customers. ### 23. MightyCall is amazing! Their customer support is super responsive and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Ahsan K. | Truck Dispatcher , Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about MightyCall?** - Lightning-fast customer support - Unbeatable price (seriously, it's a steal) - Crazy easy interface **What do you dislike about MightyCall?** I have been using this for around 10 days and I didn't find anything bad about it. **What problems is MightyCall solving and how is that benefiting you?** First, we were using a manual dialer, and now we are using this. It's superb, easy, and good. We are making more calls than usual. ### 24. Staff is Courteous and willing to listen and address problems **Rating:** 1.0/5.0 stars **Reviewed by:** Lancelot M. | boss, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about MightyCall?** The staff is most helpful and responsive to my online communication problems. Their followthru on issues is assured **What do you dislike about MightyCall?** I like to have the ability to receive telephone calls online. However, there are times when the system fails and receiving and making calls become challenging. It represents a loss of business and that iss not a good thing. **What problems is MightyCall solving and how is that benefiting you?** Just before I abandoned Mightycall, the product became less than acceptable. Dropped calls, unable to hear caller. Not good. ### 25. Mighty call is a user friendly app and easy interface. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about MightyCall?** Easy to use Offering competetive subscription fee options for every business scale **What do you dislike about MightyCall?** Lag while calling sometimes call details not updating real time **What problems is MightyCall solving and how is that benefiting you?** Making outbound calls and texting Call recording Tracking calling data ### 26. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about MightyCall?** The api helps me automate alot of processes **What do you dislike about MightyCall?** That is doesnt notify about new message on the web app. **What problems is MightyCall solving and how is that benefiting you?** It helps me contact my clients ### 27. MightyCall Review **Rating:** 5.0/5.0 stars **Reviewed by:** Don Mario P. | Tech Coach / Peer Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about MightyCall?** I like how it's easy to make a call flow, and the support is very easy to reach. Overall, it's very user friendly. **What do you dislike about MightyCall?** Nothing that I can think of right now. A lot of it is self explanatory **What problems is MightyCall solving and how is that benefiting you?** Call recording and easy text messaging. ### 28. Great option for my small but busy private practice **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about MightyCall?** The auto attendant, call flow and options for individual user mailboxes, is my favorite part of Mighty Call. This helps to make sure that we can get calls routed to the right people seamlessly when we are busy working with our clients in person. Mighty Call is a great option for a virtual phone system on a small business budget. I have researched so many other companies, and Mighty Call has been the right fit for us for sure! The easy to use mobile app has also been great and allows us to never miss a call! **What do you dislike about MightyCall?** Sometimes difficult to transfer/forward voice mails to other user's voice mailboxes. Customer support is difficult sometimes (but have always had good luck with the Chat support. **What problems is MightyCall solving and how is that benefiting you?** I have not had to spend large amounts of money on multipule lines with a stardard phone service. With Mighty Call, I can have up to 99 users and each of them has their own voice mail box with personal greetings and a very professional auto attendant that will route calls to the correct staff. I really wanted to stay on a budget, but also have a system with all the bells and whistles (texting ability, auto attendant with employee selection prompts, personalized voice mailboxes, remote app access, easy to use admin controls etc). Mighty Call has given me all of that easily! **Official Response from Svetlana Lepikhova:** > Dear Lauren, Thank you so much for your thoughtful review! It's fantastic to hear that MightyCall has been a seamless fit for your private practice. We appreciate your choice to use MightyCall. We wish you continued success with your practice! Happy calling! ### 29. Great Experience, Great App. Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about MightyCall?** Using Mightycall is Great! There support is fast and their system is very intuitive. Nothing is hidden behind pages of redirects, it is all where you expect it to be! We use it every Day! **What do you dislike about MightyCall?** The only Downside of using mightycall is their lack of CRM intergrations. My compnay was recently looking for a CRM and saw how all these other VOIP companies have CRM intergratins but inorder to use Mightycall you have to use Zapier. **What problems is MightyCall solving and how is that benefiting you?** We need Cheap, accessable and Easy to use Phone numbers for our company. Mightycall Provides this and are constantly improving. ### 30. Very happy with Mightycall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about MightyCall?** The support is fantastic. If I ever have any issues or questions, support responds within minutes and always with a solution. **What do you dislike about MightyCall?** Sometimes I get a notification when another user has a missed call, which can be confusing. I also get a lot of notifications for dropped calls, but they appear to have a strange area code so I imagine they are spam. I also think the price can be a bit more competative, but I would be happy to pay a bit more for the exceptional support. **What problems is MightyCall solving and how is that benefiting you?** We need a simple phone system to manage sale and support requests. ### 31. Easy to use, Fast to deploy and Affordable. **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan M. | Client Engagement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about MightyCall?** I like how we can manual dial and use a dialer. Very friendly interface and self-explanatory. **What do you dislike about MightyCall?** I can't add new leads to a running campaign. **What problems is MightyCall solving and how is that benefiting you?** I suggested for a way to add leads to a running campaign. I hope they will implement it soon. That way we can run a campaign indefinitely and can keep our dispositions for that campaign. ### 32. So happy we found this business phone tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Abbas K. | Co-Founder | Marketing & Media Development for Small Business , Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about MightyCall?** This is what phone numbers and phone calls for business is supposed to be like. Great flexibilty in a variety off numbers, including (very importntaly) toll free numbers. Great automation tools for phone response, notifications, message to text conversion. Great technical options for both receiving and making phone calls (desktop, mobile...). But for sure the tech support is really great and very responsive. Finally, it is very easy to use as well, which is key becuase w use it on a daily basis. It is really critical to our business and customer service. **What do you dislike about MightyCall?** We used to have dropped calls at one point, but the tech support sorted this out. **What problems is MightyCall solving and how is that benefiting you?** Most critically, MightyCall has given us a cost effective means for our customers across the entire country to reach us directly by phone... and we can also equally reach them. **Official Response from Svetlana Lepikhova:** > Dear Abbas, Thank you for taking the time to leave such a positive review! We're thrilled to hear how MightyCall has been meeting your daily business communication needs. It's great to know that our technical support team was able to efficiently resolve the issue with dropped calls. Your success and satisfaction drive us to continually improve. Happy calling! ### 33. I think the trial period was too small. **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about MightyCall?** The ease of the plarform, the fact that an actual person was on chat. **What do you dislike about MightyCall?** The time period of the trial was too short, we did not have the time to use all of the features. **What problems is MightyCall solving and how is that benefiting you?** The ability to find the phone pad at the bottom of the page. The only issue was a new page opening for certain clicks, too many pages open at one time. ### 34. Very smooth and pleasant experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about MightyCall?** The onboarding process was very thorough, they've cleared all my concerns. Once I got inside the app / platform I discovered it was super simple to use and very complete. **What do you dislike about MightyCall?** Nothing so far, it has been working perfectly **What problems is MightyCall solving and how is that benefiting you?** The ability of answering my US line anywhere in the world, adding a voice menu and SMS. ### 35. simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lilia G. | producer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about MightyCall?** very simple to transfer calls,ease to use **What do you dislike about MightyCall?** customer support, ease of integration number of features **What problems is MightyCall solving and how is that benefiting you?** having direct conatct with customers ### 36. Excellent option for our small school **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry A. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about MightyCall?** We are thoroughly impressed with MightyCall. Its ease of use and affordability make it a standout choice. The ability to seamlessly use it on our cell phones from any location has greatly enhanced our remote work capabilities over the summer. Moreover, its features have made tracking prospective parents much easier and more efficient. Customer service is also great and very responsive. They helped us get set up and porting over our number with ease. **What do you dislike about MightyCall?** There hasn't been anything we haven't liked from MightyCall. Hoping that stays the same always. **What problems is MightyCall solving and how is that benefiting you?** Mightycall is helping us track our prospective parents much easier and also helps us with follow up. ### 37. Its a mediocre experience, that limits my workflow. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MightyCall?** that I can see what my agents are saying to my clients, and i can pick up where they left off **What do you dislike about MightyCall?** Can not mass text, limited api availbility to send messages from Zap, or make.com. The price, the limited availbity to see all my messages in one place. **What problems is MightyCall solving and how is that benefiting you?** call center pick up ### 38. Most featured system out there **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Director of Information Technology & Security, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about MightyCall?** The features MightyCall offers are beyond what the others do. We switched from Phone.com a few years ago and have no regrets. The interface is user-friendly and it's easy to set up and manage the online portal. The few times I've needed support, it has always been quick and professional. We use MightyCall in the daily management of processing phone calls before they have to get to an operator. Because of the many options which have been enhanced over the past couple of years, we seldom have to speak with a customer as their questions are answered within the IVR. We use Yealink phones that are easy to integrate with MightyCall. **What do you dislike about MightyCall?** The original pricing structure was great, but we are only grandfathered in for a few more months and then MightyCall plans to more than double what we pay now. At that time, we'll have to leave unless a better pricing agreement can be reached. We chose MIghtyCall based on our needs and the pricing offered. We only allow a slight price increase with our vendors and the one proposed is quite substantial. The new pricing is no longer targeted toward theimost important demographic which is the SMALLEST of small businesses and needs to be corrected before it's too late. If they fix this, they'll be A+ all around in our book and we'll remain with them for a very, very long time. **What problems is MightyCall solving and how is that benefiting you?** No hardware required (aside from phones, but that's only if you want them, otherwise you don' t have to have a physical phone at all.) Many options to route calls or take them to the next level. ### 39. Support for a business process **Rating:** 4.0/5.0 stars **Reviewed by:** Steve K. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about MightyCall?** I have worked with several phone systems that are much more expensive than MightyCall but they lack support. MightlyCall did an outstanding job with keeping me updated on my situation without me having to ask. **What do you dislike about MightyCall?** I do not have any dislikes with MightlyCall **What problems is MightyCall solving and how is that benefiting you?** We use Mightlycall for our inbound and outbound call support. We also use Mightly call for SMS. ### 40. Easy set up and navigation! **Rating:** 5.0/5.0 stars **Reviewed by:** GeGe S. | Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about MightyCall?** The support/help/customer service chat! I much rather use the chat feature than calling. I have the information in writing and I can still do my work while doing the chat feature. **What do you dislike about MightyCall?** I have not found any dislikes or user issues so far! **What problems is MightyCall solving and how is that benefiting you?** Creates a professional business appearance with a toll free number and keeps my personal phone number hidden for my privacy. ### 41. Great communication service **Rating:** 5.0/5.0 stars **Reviewed by:** Jhon P. | Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about MightyCall?** Easy to use, easy to implement, customer support is fast and precise, has useful features like voice mail transcription. **What do you dislike about MightyCall?** Actually, there are no problems at all with the service. **What problems is MightyCall solving and how is that benefiting you?** Mightycall is helping us to stay connected with our customers with the fastest way. ### 42. No Thanks **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about MightyCall?** The app was easy to use to make calls and send texts. **What do you dislike about MightyCall?** We had several dropped/missed calls with this app. Also the support was consistently not helpful with most issues we had. **What problems is MightyCall solving and how is that benefiting you?** Was able to send texts to customers and record incoming/outbound calls to review ### 43. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about MightyCall?** The MightyCall App is easy to use and manage. **What do you dislike about MightyCall?** We were unable to use international numbers when setting up a profile / extension for our team members. Customer support was able to find a resolution for us. **What problems is MightyCall solving and how is that benefiting you?** We were not able to add some staff members as they were located outside of the USA and only had international phone numbers. Customer Support has given us a workaround to deal with this issue. ### 44. Customer service is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about MightyCall?** It's user friendly. Easy to navigate. When I have questions, a customer rep is always willing to either do it for me or teach me if I ask. **What do you dislike about MightyCall?** Learning how to use the call trees. Having a SOP in a PDF format would be helpful. **What problems is MightyCall solving and how is that benefiting you?** I have not ran across any problems or issues with Mightycall ### 45. Well rounded phone replacment for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Rainer T. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about MightyCall?** Having my phone/extension with me at all times, and not having to use my personal number to call clients is the main reason I moved to this system. The added ability to use text messaging (including pictures) with the recent changes has been great. The workflow setup and user setup is easy to use and modify. Option of both a cell phone app and a web portal, gives more usability and is great for in office only employees. **What do you dislike about MightyCall?** The text messaging is still a little clunky. While at my desk I prefer to use the web portal, but the refresh on it is manual, it now gives you a pop-up for text messages, but you still have to click to refresh. It is just annoying to click on the "Show" button while you are texting back and forth. While using it on my cell phone, I alwasy have to manually refresh to see new text messages. It does beep and indicate there is a new message, it just does not auto refresh the app to show them. For me this text refresh issue is not a big deal, as texting is less than 20% of our usage. **What problems is MightyCall solving and how is that benefiting you?** Business portability without exposing personal phone numbers. Being able to have customers reach me and me reach them while in the field is a must, and MightCall allows me to do this without handing out our personal cell phone numbers. It has also replaced the digital phone system that I had before, and allows me to customize voicemail and calling hours. Allowing so much flexabilty on the answering system setup and giving the customers an option to ring through after hours for emergencies. And give us instant access to Voicemail from anywhere. ### 46. Easy, Effective, Fast, and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Tammera B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about MightyCall?** How easy it was to set up for a small organization without tech support. **What do you dislike about MightyCall?** This is not an issue with Mighty Call - it is with our staff... some staff members want to use their personal phones for work purposes but are reluctant to let us set up a direct link to that phone from Mighty Call. **What problems is MightyCall solving and how is that benefiting you?** All our customers have a single local phone number to call - the same one we have had during our entire 40 years in operation - they choose the department they need to speak to and we have a direct link to the cell phone of the person in that department identified to respond to incoming calls. **Official Response from Svetlana Lepikhova:** > Tammera, thank you for your positive review! We're thrilled to hear about the seamless setup experience your organization had. Thank you for trusting MightyCall with your business communications! ### 47. The best service by far **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro C. | tech, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about MightyCall?** being able to contact customer support 24/7 and knowing I would get a response for my urgent matter. **What do you dislike about MightyCall?** nothing thus far, this company has surpassed all of my expectations at an unbelievable cost. **What problems is MightyCall solving and how is that benefiting you?** being able to connect ### 48. Very good and consistent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andrey B. | Managing DIrector, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about MightyCall?** Voicemail transcriptions really make our day! System is easy to use and implement, Customer support is fast and great, we use it frequently, there are many features we like. **What do you dislike about MightyCall?** Call flows are a bit difficult to set up **What problems is MightyCall solving and how is that benefiting you?** To receive calls transcriptions w/o having to spend tons of time on the line ### 49. Extremely happy with mighty call **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about MightyCall?** Quick service and dashbaord and user friendly also customer service team quick response also cost effective. **What do you dislike about MightyCall?** i think live call view should be there in basic plan. but everything else good. **What problems is MightyCall solving and how is that benefiting you?** they resolve our cost issue and everything is so quick so it is good for business. ### 50. Feedback Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about MightyCall?** The ability to migrate CRM, to be portable and the apo works pretty good. **What do you dislike about MightyCall?** I find it hard to set up the call flow. I miss more help for different features. **What problems is MightyCall solving and how is that benefiting you?** With a remote team I'm able to trac calls, and have tasks done whenever I want from anywhere. Mobility. ## MightyCall Discussions - [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes - [View MightyCall pricing details and edition comparison](https://www.g2.com/products/mightycall/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+19%3A18%3A40+-0500&secure%5Bsession_id%5D=eeea0bdb-37bb-4789-9e71-2f4dc13d53d1&secure%5Btoken%5D=aba12dd071801c93d134bab8ec36cf4287ada4add36cddf979df85b04638b211&format=llm_user) ## MightyCall Integrations - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Recognize](https://www.g2.com/products/recognize/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## MightyCall Features **Channels** - Voice - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top MightyCall Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,370 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,035 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,590 reviews)