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At a Glance
Market Segments
Small-Business (92.2% of reviews)
Small-Business (92.7% of reviews)
Entry-Level Pricing
$15.00 1 Per User Per Year
$19 per account, per month (not billed per user)
MightyCall
Star Rating
(319)4.4 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansTalkroute
Star Rating
(41)4.6 out of 5
Market Segments
Small-Business (92.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MightyCall excels in call recording features, with a score of 9.6, which reviewers mention is crucial for maintaining quality assurance and training purposes. In contrast, Talkroute's call recording feature, while functional, scores slightly lower at 9.5, indicating it may not be as robust.
- Reviewers mention that MightyCall's mobile access is rated at 9.2, making it highly convenient for users who need to manage calls on the go. Talkroute, however, has a lower mobile access score of 8.1, which users say can limit flexibility for remote teams.
- G2 users highlight MightyCall's superior quality of support, scoring 9.4, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, Talkroute's support quality is rated at 8.8, with some users expressing a desire for quicker response times.
- Users on G2 report that MightyCall's call routing capabilities are impressive, scoring 9.2, which reviewers say allows for efficient handling of incoming calls. Talkroute's call routing, while effective, scores lower at 8.0, suggesting it may not be as intuitive or flexible.
- Reviewers mention that MightyCall's personalization features, rated at 9.4, allow for tailored customer interactions, which many users find beneficial for enhancing customer relationships. Talkroute's personalization features, however, score lower at 8.6, indicating less customization options.
- Users say that MightyCall's entry-level price of $15.00 is more attractive compared to Talkroute's $19 per account, per month, which some reviewers feel is a bit steep for the features offered, especially for small businesses.
Pricing
Entry-Level Pricing
MightyCall
Core
$15.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
MightyCall
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.9
270
9.0
20
Ease of Use
8.9
272
9.7
26
Ease of Setup
8.7
202
9.5
24
Ease of Admin
9.0
175
8.8
8
Quality of Support
9.4
262
9.2
20
Has the product been a good partner in doing business?
9.1
174
8.8
8
Product Direction (% positive)
8.6
268
9.4
20
Features by Category
Channels
8.9
89
Not enough data
Feature Not Available
Not enough data
7.2
83
Not enough data
8.1
84
Not enough data
7.4
80
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.3
84
Not enough data
7.9
85
Not enough data
8.1
85
Not enough data
7.6
79
Not enough data
7.3
77
Not enough data
7.5
79
Not enough data
7.8
79
Not enough data
7.7
76
Not enough data
Agentic AI - Contact Center
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Not enough data
Administrative
8.1
81
Not enough data
9.1
83
Not enough data
8.6
85
Not enough data
9.0
81
Not enough data
8.1
79
Not enough data
Platform
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.5
24
Not enough data
8.5
24
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
27
Not enough data
8.8
26
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.4
9
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Advanced Features - Cloud PBX
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Basic Communication
9.2
147
|
Verified
8.8
15
|
Verified
Feature Not Available
Feature Not Available
7.8
60
9.5
14
|
Verified
Feature Not Available
Feature Not Available
8.2
87
|
Verified
Feature Not Available
8.7
99
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.6
73
9.3
12
|
Verified
7.9
85
Feature Not Available
8.5
82
9.0
13
|
Verified
Advanced Features
8.3
114
|
Verified
9.4
13
|
Verified
8.5
104
|
Verified
9.5
13
|
Verified
9.2
128
|
Verified
8.9
16
|
Verified
Agentic AI - Outbound Call Tracking
2.8
6
Not enough data
3.1
6
Not enough data
Calling
9.3
54
Not enough data
9.6
22
Not enough data
9.4
54
Not enough data
9.0
51
Not enough data
3.0
5
Not enough data
Contacts
9.0
56
Not enough data
8.7
51
Not enough data
8.4
52
Not enough data
Insights
8.3
49
Not enough data
8.1
48
Not enough data
8.7
53
Not enough data
8.0
46
Not enough data
8.1
45
Not enough data
2.7
5
Not enough data
Categories
Categories
Shared Categories
MightyCall and Talkroute are categorized as VoIP Providers
Unique Categories
MightyCall is categorized as Other Customer Service, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Talkroute is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.1%
Retail
5.2%
Non-Profit Organization Management
4.5%
Other
69.9%
Real Estate
9.8%
Information Technology and Services
9.8%
Automotive
9.8%
Hospital & Health Care
7.3%
Health, Wellness and Fitness
7.3%
Other
56.1%
Discussions
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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