--- title: Manychat Reviews meta_title: 'Manychat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how Manychat works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 165 scale: '5' date_modified: '2026-08-09' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Manychat Reviews **Vendor:** ManyChat **Category:** [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 165 ## About Manychat Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is. ## Manychat Pros & Cons **What users like:** - Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. (14 reviews) - Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. (11 reviews) - Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. (10 reviews) - Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. (9 reviews) - Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. (9 reviews) - Automation Efficiency (7 reviews) - Users praise the **easy automation setup** in Manychat, enhancing efficiency in chatbot marketing and user interactions. (7 reviews) - Customer Engagement (6 reviews) - Easy Setup (6 reviews) - Setup Ease (6 reviews) **What users dislike:** - Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. (8 reviews) - Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. (7 reviews) - Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. (6 reviews) - Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. (5 reviews) - Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. (5 reviews) - Users express frustration over **limited integrations** with Manychat, wishing for more channels and improved functionality. (4 reviews) - Users find the **limited customization options for templates** restrictive, hindering alignment with their brand aesthetics. (4 reviews) - Access Limitations (3 reviews) - Integration Issues (3 reviews) - Learning Curve (3 reviews) ## Manychat Reviews ### 1. Streamlined Instagram DM Automation, Saves Hours Weekly **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan G. | Founder, Systems Saved Me, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Manychat?** I love how Manychat allows me to automate DMs to my Instagram followers, making my Instagram reels and carousels perform better in terms of views and comments. It's really easy to use, especially the duplicating feature, which lets me create automations in less than five minutes, saving me hours each week. I also appreciate how fast it lets me deliver landing pages or sales pages to people interested in my products, maintaining consistency across all my posts. The initial setup was very easy thanks to the templates they offer, and once I got used to it, duplicating past campaigns became a breeze. **What do you dislike about Manychat?** I'm not sure. I honestly don't see any issues with Manychatchat at all. **What problems is Manychat solving and how is that benefiting you?** I use Manychat to automate DMs on Instagram, boosting my reels and carousels. It saves me from manually responding to DMs and lets me quickly deliver landing and sales pages. It's easy to duplicate automations, saving me hours weekly and creating post consistency. ### 2. Streamlined Client Interaction with Robust Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe C. | Lead Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Manychat?** I like how you can integrate Manychat with your social media account. Especially if you have some influence, you can automate certain processes like when a user comments asking for more information or details on your post. Managing these interactions becomes easier as I can create automations and trigger them depending on the workflow we use, which is very user-friendly for first-time users, beginners, and intermediate users. It really helps create workflows that follow specific instructions based on business needs. For example, if a user comments 'interested,' Manychat would trigger and send a DM to that user, maybe asking them to fill out a form to schedule a consultation with our business. Manychat also captures keywords and automatically sends users to the appropriate department depending on their requests, this was integrated with Claude API, which is valuable because we receive many requests on platforms like Instagram. If the request comes from a non-client, we automatically send a consultation link for them to have the initial free consultation with us. **What do you dislike about Manychat?** I think that sometimes, let's say, a user has a private profile and this specific user demonstrate an interest in our service and commented interested in our post. So in this case, Manychat's not able to automate that process as send a DM to the user because the profile is private. For some reason, this automatically makes a process inefficient. At first, I had a little bit difficulty understanding everything. Maybe we could have some Manychat could host some more webinars for intermediate advanced users. **What problems is Manychat solving and how is that benefiting you?** I use Manychat for client and prospect routing, capturing interest on Instagram and automatically sending users to the right department or a consultation link. ### 3. Effortless Automation with Minor Learning Curves **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Manychat?** I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, maintain consistent messaging, and respond faster while keeping interactions personalized. The initial setup was straightforward and easy to follow, and basic configurations and flows can be set up quickly with minimal technical effort. **What do you dislike about Manychat?** Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Additionally, better analytics and clearer visibility into conversation performance would further improve optimization and decision-making. **What problems is Manychat solving and how is that benefiting you?** We use Manychat to automate and manage conversational workflows, handling inbound conversations at scale. It reduces manual work, improves response times, ensures consistent messaging, and lets our team focus on more complex conversations. ### 4. Worked a Treat for Running Facebook 5-Day Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny W. | Founder and CEO, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Manychat?** used it with Facebook when running 5 day challenges - worked a treat **What do you dislike about Manychat?** The dev curve was sporadic - mainly because it was hard to keep up with changes in FB compliance and policies. **What problems is Manychat solving and how is that benefiting you?** We used it to communicate with registrants to a 5 day challenge, keep the attendance rate, progress rate and completion rates high ### 5. Easy Messenger & Instagram Flows That Qualify Leads and Drive Conversions **Rating:** 4.5/5.0 stars **Reviewed by:** Emmanuel C. J. | Director of Digital Marketing and Sales, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Manychat?** It makes it easy to build structured Messenger and Instagram flows that qualify leads, deliver information instantly, and guide users toward conversion, without requiring advanced technical skills. **What do you dislike about Manychat?** While the visual builder is intuitive at the beginning, larger funnels with multiple branches can become harder to manage and optimize **What problems is Manychat solving and how is that benefiting you?** the problem of delayed responses and unstructured social media lead management. On platforms like Messenger and Instagram, prospects expect instant replies. ### 6. Effortless Engagement and Revenue Booster **Rating:** 4.5/5.0 stars **Reviewed by:** Richard H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Manychat?** I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-driven, simplifying complex tasks and setups. I love how it manages the process with minimal input from me, automates tasks efficiently, and has improved significantly over time, making it user-friendly even for newcomers. It also excels in delivering high conversion rates and is a strong brand that simply works and fulfills all my needs. **What do you dislike about Manychat?** I'd give it voice support. I mean, providing a voice feature would make it a lot better. Although Manychat is primarily a chat-based platform, incorporating voice capabilities could enhance its overall functionality. **What problems is Manychat solving and how is that benefiting you?** I use Manychat for easy multichannel engagement, driving clients into my funnel and converting at a high level. It's very simple and intuitive, automating tasks that improve conversions and revenue. ### 7. Amazing social media conversation automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Manychat?** ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my audience. ManyChat is super easy to set up, even if you're not a developer. The automation templates allow me to set up automated conversations across Messenger, Instagram, and WhatsApp. I love how I can set up auto-replies, lead magnets, quizzes, and even e-commerce funnels without writing a single line of code. **What do you dislike about Manychat?** The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels. **What problems is Manychat solving and how is that benefiting you?** ManyChat helps me stay responsive to leads and customers without needing to manually reply to every message. It solves the problem of slow replies, and manual follow-up. It benefits me by improving engagement rates, collecting emails and phone numbers automatically, and reducing time spent on routine customer questions. It’s like having a 24/7 assistant inside Messenger, Instagram, and WhatsApp. ### 8. A content creator's bestie **Rating:** 5.0/5.0 stars **Reviewed by:** BRIANA K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Manychat?** I love how easy it is to set up automations and to get help if you get stuck! The entire platform is easy to use on desktop and mobile! **What do you dislike about Manychat?** I wish there was an intergration with other social media platforms. **What problems is Manychat solving and how is that benefiting you?** Keeping my business running 24/7 and making it easier to connect with interested clients. ### 9. Use for auto-response on Facebook business **Rating:** 5.0/5.0 stars **Reviewed by:** Travis W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Manychat?** How easy it was to set up a bot to learn my business and auto respond and make appointments for me **What do you dislike about Manychat?** Their pricing structure and not enough selections it's all or nothing **What problems is Manychat solving and how is that benefiting you?** It automatically replies to any questions on Facebook Messenger and books appointments for me automatically and it's the cheapest AI platform builder out there ### 10. The Messenger ChatBot Every Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Manychat?** I've been using ManyChat for four years, and it has been fantastic for my business. It allows me to easily grow my online presence, communicate with prospects, and build our email list. The platform is user-friendly for both me and my clients. It offers impressive options for creating chatbots with media, external links, and now, with the new pro upgrade, we can generate leads by letting users submit their details. I highly recommend ManyChat for anyone looking to communicate effectively with customers and automate messages. **What do you dislike about Manychat?** I'm having trouble getting the pro version because my card keeps getting declined. Also, The features are limited, and the pro subsctiption price is too high. **What problems is Manychat solving and how is that benefiting you?** ManyChat lets me automate messaging and build bots. This saves me time communicating with customers. It also helps me grow my audience and email list. The platform is easy to use with lots of options to customize my messaging flows. Overall, ManyChat streamlines my marketing and communication. ### 11. The difference between selling on social media and not **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Manychat?** It is the sole reason why I have been so successful through selling my digital content on social media, customers can purchase instantly, and feel like they are receiving a personalised instant service. **What do you dislike about Manychat?** The templates can be confusing. I dont use the contact function and yet I cant turn it off. **What problems is Manychat solving and how is that benefiting you?** sending instant links to purchase after commenting on instagram. It allows me to focus on other areas of my business. It allows me to continue to sell through the night. ### 12. Automations are great for handling everyday small inquiries on social channels **Rating:** 4.5/5.0 stars **Reviewed by:** Kemo M. | Mr, Packaging and Containers, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Manychat?** It saves me plenty of time by responding to small inquiries with automated replies. There are videos in the community support that are useful for getting started. **What do you dislike about Manychat?** There is a bit of a learning curve in order to set it up properly. **What problems is Manychat solving and how is that benefiting you?** Responding to frequent questions can take too much time. Automations such as a website redirect or sales redirect helps filter out inquiries and focus on the customers that are ready proceed further. ### 13. Makes my job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana H. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Manychat?** Its user-friendly interface makes it easy to create chatbots, the set up is straightforward, and the support is responsive. Even though I've only used it once, its features and integration options are impressive, making it a tool I'd consider using more often in the future. **What do you dislike about Manychat?** I would like it to integrate with more applications like LinkedIn and TikTok. **What problems is Manychat solving and how is that benefiting you?** ManyChat solves customer communication challenges by automating responses, enhancing engagement through chatbots, and facilitating lead generation. This boosts efficiency, improves customer experiences, and drives sales. ### 14. Amazing Tool for Funnel Creation on Instagram **Rating:** 4.5/5.0 stars **Reviewed by:** Milan P. | Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Manychat?** Very easy to setup automation and sequences on Instagram. I love the funnel builder as well **What do you dislike about Manychat?** Nothing much as of now, more templates would be great. **What problems is Manychat solving and how is that benefiting you?** We are mainly using Manchat to set automation when someone comments on our reels or stories and set automation on. So far the results have been great with a CTR of over 62% which is unbelievable. ### 15. Very Helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Ecommerce Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Manychat?** Its very helpfull aside from the price which is a little higher now **What do you dislike about Manychat?** Just the price getting higher compared before **What problems is Manychat solving and how is that benefiting you?** Frequent answering to same questions and directional guidance ### 16. An Invaluable Tool for Streamlining Communication: My Five-Year Journey with Manychat **Rating:** 5.0/5.0 stars **Reviewed by:** Vadim C. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Manychat?** I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication. **What do you dislike about Manychat?** While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience. Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively. **What problems is Manychat solving and how is that benefiting you?** Manychat solves problems related to communication and marketing by automating customer interactions, enhancing lead generation and engagement, personalizing customer experiences, and providing comprehensive analytics. These solutions benefit me by improving efficiency, expanding my customer base, fostering stronger connections with my audience, and enabling data-driven decision-making. Overall, Manychat has significantly streamlined my communication processes and driven business success. ### 17. Manychat: Your Ultimate Business Chatbot Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Kuwar J. | Associate FrontEnd Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Manychat?** One of the best things I liked about Manychat is that it can connect with the GPT API. This integration helps us improve our chatbot's responses to user questions about your business. With the GPT API, we can provide clear and helpful answers to customers when they ask about your products or services. **What do you dislike about Manychat?** As Such, I have not found any drawback of manychat but I hope manychat developer will provide a full website widget without using interfacing platform like facebook messanger **What problems is Manychat solving and how is that benefiting you?** Manychat helps to automate replies related to my business queries asked by users. manychat with GPT API even make it more effective and to the point replies to the user for their queries. So that I do not have to monitor it all the time ### 18. WHERE HAS THIS BEEN!?! **Rating:** 5.0/5.0 stars **Reviewed by:** Clari L. | marketing director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Manychat?** The ability to be able to connect with our followers and social engagers **What do you dislike about Manychat?** Wish they had more automations and better pricing **What problems is Manychat solving and how is that benefiting you?** Reaching customers and connecting with them more ### 19. Automate your business at 1 click using MANYCHAT. **Rating:** 5.0/5.0 stars **Reviewed by:** Siddiqui I. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Manychat?** Among many chat features, I found the user-friendly interface to be the most appealing compared to other chatbots. - Many chats one step integrations help me to automate the business in a few minutes. - Small businesses can also benefit from its free plan if they are just getting started. - I have used many chats for lead generation using Fb Ads, which has worked very well. **What do you dislike about Manychat?** The first time I set it up, I wouldn't say I liked it. But after a few steps, I loved it & worked on it for hours and hours. - Many chats have limited integration channels; they should add more channels. - Many chat pro version is a little costly as compared to other chatbots - I was facing some lags in sms integration, not always but sometimes, many chat can improve that **What problems is Manychat solving and how is that benefiting you?** Before, when I was running lead generation ads using Facebook, it was pretty tricky for me to handle all the leads manually but now, with the help of many chats, I can automate it! ### 20. The best chat app **Rating:** 5.0/5.0 stars **Reviewed by:** Nikko T. | Financial Advisor, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2020 **What do you like best about Manychat?** Allows me to automate my business. Quick responses for common inquiries. **What do you dislike about Manychat?** Images can't be enlarged. It could b better if they can view the full image. **What problems is Manychat solving and how is that benefiting you?** Leading clients to start having an insurance or investment plan. ### 21. Many Chatt helps us do ministry first . Thru this app We reach our community through their needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. J. Calvin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Manychat?** The upside of using many chat is that it's easy. The hard programming work is done for you. We have to only concentrate on the person in need. **What do you dislike about Manychat?** The app at first takes some getting used to. **What problems is Manychat solving and how is that benefiting you?** Reach into the community. ### 22. Very good to use ManyChat **Rating:** 5.0/5.0 stars **Reviewed by:** Gilson S. | Representante Comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Manychat?** I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance **What do you dislike about Manychat?** What I don't like is that it is in English, and it should have a better translation. What I don't like is that it is in English, and it should have a better translation. What I don't like is that it is in English, and it should have a better translation. **What problems is Manychat solving and how is that benefiting you?** Communication and lead generation. Communication and lead generation. Communication and lead generation. Communication and lead generation. Communication and lead generation. ### 23. Automatic chat conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Manychat?** Instant automatic Instagram DM's. Best customer support ever. Easy to use. Drives sales in practical ways by integration of tools. Superfast instagram DM for marketing. Best and effective tool for Instagram marketing and the instant start of the conversation. **What do you dislike about Manychat?** Nothing. Very satisfied with these tools and automatic DM's. **What problems is Manychat solving and how is that benefiting you?** It offers excellent features like automatic instant chats, autoresponders, and opt-ins, which can help in increasing your engagement and conversions. ### 24. The best chat marketing software in the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Tomás E. | Founder - Chat marketing specialist & chatbot architect., Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Manychat?** It is the best chat marketing software in the market. The community around makes it even more valuable. The way I can bring leads to my organization now is way cheaper. **What do you dislike about Manychat?** Can improve the translation to Spanish languuage. **What problems is Manychat solving and how is that benefiting you?** Automation for the DM inside Instagram is helping capture leads, and get them cheaper. Communication between Instagram and My CRM I is straightforward. If you have an Instagram account and selling online, it is a must to have. ### 25. It's a well-structured bot development platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ulmeanu A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Manychat?** I started developing chatbot in 2018. At that time, ManyChat (and in fact all chatbot development platforms) were at the beginning, with many errors and quite a few facilities. Then, in the need to integrate as many software applications as possible, I worked for 1 year on ChatFuel. But, after ManyChat integrated dynamically integrated request, it convinced me to switch all my clients to this platform. **What do you dislike about Manychat?** Well, I don't dislike anything. It's ok and I can do my job well for my clients. Maybe just the setting up of ADS campaigns where it's still not friendly enough for advanced marketing. **Recommendations to others considering Manychat:** I recommend ManyChat for the ease with which it can be learned. Also, flows can be tracked very easily, and that means more clarity and goals met. First of all, it is easy to learn from the FREE course on the official website. Then I highly recommend reading the case studies on the official blog. **What problems is Manychat solving and how is that benefiting you?** With ManyChat I managed to integrate many of the applications often used by my clients: FB Live, CRM, webinars, Email-Marketing, SMS Marketing. I managed to solve the complex problems that appear in attracting leads and in the customer-care area. ### 26. THE BEST TOOL I'VE FOUND **Rating:** 5.0/5.0 stars **Reviewed by:** Ali T. | Social Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Manychat?** Amazing tool for anything chatbots, when it first started it was super unique. Our page was one of the few with automated dm's where customers could reach us at any time. **What do you dislike about Manychat?** Some of the limits, such as no messaging after 24 hours, but that's not Manychats fault, it's restrictions set by Facebook / Meta and understandable. But a lot of these restrictions stop me from creating an even more effective campaign. **Recommendations to others considering Manychat:** Do it, a small investment that's worth it at every turn. **What problems is Manychat solving and how is that benefiting you?** It simply automates all messages we use to reply to manual and more. Not only do we now automatically get our customers what they need straight away, but we're also able to capture leads. ### 27. Easy to Use, Very affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Chris W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Manychat?** The flow for the tool is fairly simple, to setup a reasonably complex chat flow without a huge learning curve. You can take advantage of many built in features to make your chat bot do exactly what you want. **What do you dislike about Manychat?** There are some strange restrictions in the flow layout and how you can reuse certain flows. I would be cautious about setting up templates for later use, it may not turn out the way you would like. **What problems is Manychat solving and how is that benefiting you?** I use ManyChat as a Facebook chat bot to try and pull customers into my sales funnel. The better the product, the better this technique seems to work. ### 28. My favourite chatbot marketing tool for Facebook Messenger **Rating:** 4.5/5.0 stars **Reviewed by:** Sameer G. | Chatbot Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Manychat?** It has many features that give the flexibility to build a chatbot exactly how we need. Easy to use visual flow builder. An excellent part that I like is that we can create templates and reuse them. **What do you dislike about Manychat?** One problem that I face is sometimes, the live chatbot faces some issues due to issues in Facebook Messenger API, like the button is not showing or not working, delays in messages, etc. **Recommendations to others considering Manychat:** If you are looking for a chatbot marketing tool for Facebook Messenger or Instagram, you can go for ManyChat. It is easy to use, set up, and manage. **What problems is Manychat solving and how is that benefiting you?** Automating the Facebook Messenger chat with keywords, which helps lead generation, lead nurturing eventually helps in conversion. It also acts as customer support. ### 29. Complete the 360 ​​degrees of your online business **Rating:** 5.0/5.0 stars **Reviewed by:** Radsé B. | Principal CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Manychat?** From a simple like to taking an order and selling products and services. ManyChat is a platform that will allow you to integrate the entire work team in one place: Community Manager, Sales Agent and Owner. **What do you dislike about Manychat?** It does not have a built-in calendar and an integration with Facebook Appointments would be very nice. **What problems is Manychat solving and how is that benefiting you?** I have solved with ManyChat customer support, responses to comments, and inquiries. The most significant benefit is to improve the customer experience and, on the other hand, free salespeople from repetitive tasks. ### 30. This gives maximum results in the shortest time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Manychat?** Perform complex tasks that seem simple and understandable from the outside. **What do you dislike about Manychat?** When questions that can be solved more simply and quickly are overly complicated. **Recommendations to others considering Manychat:** This simple professional program allows you to solve complex and important tasks in simple ways as efficiently as possible. To use the menu chat effectively, it is best to acquire knowledge and apply it in practice. **What problems is Manychat solving and how is that benefiting you?** Attracting clients happens very quickly and efficiently. The opportunity for interaction from the very beginning and for a long term. ### 31. Definitely helped to have income during covid when my so called main income got crashed!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Manychat?** I used Manychat for a language book page. It helped find customers and helped to survive two years of Covid, because my business was crushed by covid. **What do you dislike about Manychat?** Setting up took some time and a lot of effort as things did not work correctly. Took a lot of reading, watching youtube tutorials. **Recommendations to others considering Manychat:** During setup issues happen. Don't rush. Just solve one issue at a time. Once done, it became very helpful. **What problems is Manychat solving and how is that benefiting you?** Manychat is like a best version of a salesman for my tiny page. Conversion is high once they send message to my page. ### 32. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Seth S. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about Manychat?** The information collected is useful. Converted leads are solid. **What do you dislike about Manychat?** Not very intuitive but I am also a technophobe. **Recommendations to others considering Manychat:** Give it a try. Best I have used so far. **What problems is Manychat solving and how is that benefiting you?** No problems. Benefits are leads that are warm, have been vetted and leads I have had actual conversations with. ### 33. Review of Manychat by Chatbot Developer **Rating:** 5.0/5.0 stars **Reviewed by:** Ritwik J. | Co-Founder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Manychat?** The best part about Manychat is its very convenient and user-friendly chatbot flow builder. Also, it provides direct and seamless integration to Facebook messenger. It also allows the developer to test the chatbot before deployment. It's one of the most advanced platforms for rule-based chatbots with a lot of useful functionalities. Its growth tools such as short links and comment growth tools makes it really useful for marketers. It can also be integrated with the Facebook Ad Campaign to make complete use of it. It also allows us t to connect to external APIs using custom webhook calls. Using this feature we can call any rest API such as GET, POST, etc. It also has a template section where we can create and manage flows in the form of tempaltes. **What do you dislike about Manychat?** The things that I dislike about manychat are that it lacks a good amount of integrations that are available on other similar platforms. It can have more integrations suck as Slack, Websites, Whatsapp, etc. Also, it lacks an inbuilt support for NLP for making AI-based Chatbots. **Recommendations to others considering Manychat:** Use it only for rule-based simple chatbots. **What problems is Manychat solving and how is that benefiting you?** We are solving the problem of designing chatbots without writing any code and that too in very less time. With a platform like Manychat we can easily create, build and deploy a chatbot to a Facebook page within no time. ### 34. Best way to get started in Messenger Chatbots **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelin C. | Website Design and Messenger Marketing Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Manychat?** Manychat is the best way to set up your messenger chatbot. Even with the free trial, you can do a lot so you can decide whether or not you should go pro. I recommend you go Pro, you can do so much. I have been using manychat for over 3 years and I love it. Now your business can have an omnichannel presence with manychat. Your customer can contact your business via messenger, SMS, or email. Want to segment your audience? manychat does that Want to collect email and phone number and store them on a google sheet? add them to Mailchimp?? Manychat does that Want to message people when they comment on a post? Manychat got your back! I use Manychat with Facebook ads and I love how everything is automated. My audience is segmented, I collect email and phone numbers, buyers get their questions answered, they barely ask for human help and when they do, I got notified on who wants to talk to a human. **What do you dislike about Manychat?** There's nothing to dislike, Manychat is awesome **Recommendations to others considering Manychat:** Use manychat if you want to do the following: -have an omnichannel presence -segment your audience -provide customer support 24/7 -engaged with your buyers on Facebook -running FB ads to target your ideal buyers -automate your process as much as possible **What problems is Manychat solving and how is that benefiting you?** I work with amazon sellers and I help them with their product launch/relaunch and building their subscriber list. and I do that with Manychat. We use Ads to target the ideal buyer and QR codes to get people into our bot. and when they send us an SMS text, we get them into the bot and put them through a funnel. and based on where they are in the funnel, we can nudge them to continue or use their information to create a lookalike audience and target even more people to go into the bot. ### 35. The Best Lead Generation Tool We Have Used So Far in terms of Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Niel R. | Contributing Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Manychat?** ManyChat's user experience makes it super simple for our team to map out the funnel and even make adjustments right away. And to think that some members of our team aren't tech savvy but can follow really simple instructions from the free course PLUS the support team is the best! They have answered all of our questions in less than 10 minutes whereas it would take us hours on other tools or worse, get ignored. I also love ManyChat being an all-in-one software solution for marketing. We use ManyChat not just for our lead gen campaigns but also as a CRM. **What do you dislike about Manychat?** I am looking forward to having sms available in the Philippines. Aside from that, I'm good. **Recommendations to others considering Manychat:** If you are investing money on Paid Traffic, one of the best decisions we've made is choose Manychat and conversational marketing. We quickly fine tune our ads and our funnels through the live chat feature and which makes it really quick and simple for us. **What problems is Manychat solving and how is that benefiting you?** We help local businesses and national businesses turn their lead generation efforts into profitable campaigns. Our clients pay us only for the results we deliver and ManyChat has made our funnels one of the best with 50% conversions with 7-10 questions as prequalifiers. ### 36. Global App of the Year **Rating:** 5.0/5.0 stars **Reviewed by:** Ram H. | Brand Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Manychat?** Using ManyChat is easy anyone can do it, yet so important every business needs it. that is if you mean business. and the ManyChat community is the squad to join, i highly recommend it. Get on the "Many side of life." READ 'money'. **What do you dislike about Manychat?** None, there is verything t like. the features are seamless. **Recommendations to others considering Manychat:** I highly recomend ManyChat, get started. **What problems is Manychat solving and how is that benefiting you?** Reaching more people in record time. Kching. ### 37. Full featured and easy to use app **Rating:** 5.0/5.0 stars **Reviewed by:** Denis A. | Finished machine learning training for eCommerce management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2021 **What do you like best about Manychat?** User-friendly interface. Almost no bugs during the beta period, which is big contrast with Chatfuel that was full of bugs. Great educational content that makes onboarding fast and painless. Programm for agencies (haven't tried yet but sound great. Easy integration with AI platforms! **What do you dislike about Manychat?** I couldn't transfer Instagram bots from one account to another. **What problems is Manychat solving and how is that benefiting you?** Instagram automation. Manychat makes it easy to communicate with 1000+ customers and deliver first-class customer service. ### 38. My favourite for direct message **Rating:** 5.0/5.0 stars **Reviewed by:** Haresh C. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Manychat?** Manychat is one of the best chat bot Instagram Direct Messages and Facebook Messenger. **What do you dislike about Manychat?** my suggestion I don't see any downsides from Manychat **What problems is Manychat solving and how is that benefiting you?** ManyChat will help you solve your customer's problems or questions quickly and ManyChat most uses benefits to grow online business ### 39. i love the Many Chat Real Estate Bot. it has a built in system. **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne G. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Manychat?** It has a follow-up system that Nurtures and keeps in touch with your clients until there or ready to buy a home, sell a home, or rent a home **What do you dislike about Manychat?** it is a little difficult to learn; if you follow the steps and don't skip any steps as I did. It will make it much easier to learn, quickly I am a current user of this product **What problems is Manychat solving and how is that benefiting you?** I am getting new contacts and learning the proper follow-up process. It is helping me to improve my business. Looking forward to doubling my sales in the next few months! ### 40. Beyond the Marketing Bot **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro L. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Manychat?** The power of the integrations and the apps **What do you dislike about Manychat?** It is based mainly on Messenger; Facebook is not the best-accepted platform for business **Recommendations to others considering Manychat:** Take the basic courses to really understand all the power and potential of this tool **What problems is Manychat solving and how is that benefiting you?** Automating the responses, create powerful tools to do the repetitive jobs and tasks, to have every activity recorded and act upon it ### 41. Very intuitive and easy to use, constant updates **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Manychat?** ManyChat as a very nice clean UI, it's easy to navigate, very intuitive UI. I've been using the service for years, and they have continually updated the platform with new integrations, better UI, more tutorials, and a FREE course to help you learn how to use the platform for absolute beginners if you get stuck. **What do you dislike about Manychat?** Nothing really, only subjective pricing...lol **What problems is Manychat solving and how is that benefiting you?** I am managing FB pages with Bots to handle inquiries automatically. ### 42. Very helpful automation **Rating:** 5.0/5.0 stars **Reviewed by:** Find Pros Ja H. | Ecommerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Manychat?** The easy usability I experienced. You can create automation without special skills **What do you dislike about Manychat?** Wish I could use more of the features first before paying for a subscription **What problems is Manychat solving and how is that benefiting you?** I want to create message automation using Facebook and Instagram messenger. I realized that the platform can be customized so well that my customers can have an easy experience with my chatbot ### 43. ManyChat Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis J. | Real Estate Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2021 **What do you like best about Manychat?** What I love the most is the automation of manychat **What do you dislike about Manychat?** Limitations on broadcasting to number of clients. **Recommendations to others considering Manychat:** Highly Recommended **What problems is Manychat solving and how is that benefiting you?** Time in attending to all my inquiries. ### 44. Manychat is Awesome!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ehecatl R. | Chat marketing Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Manychat?** The interaction with the customers and everything that i can do in the bots **What do you dislike about Manychat?** That the app in android don't let us send a specific flow **What problems is Manychat solving and how is that benefiting you?** Get customers to my clients ### 45. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Joao J. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2020 **What do you like best about Manychat?** The user experience is very easy, very straightforward. Even non-techie people like me can do it. Everything from the UX to implementation is very simple and easy to do. They also provide a very comprehensive Free plan which helps micro-businesses such as mine thrive. They also don't bug you to upgrade to a paid account which is also good - It makes me want to consider more to get their paid plan.. but maybe in the near future when my business is more stable. **What do you dislike about Manychat?** So far, I don't see any disadvantage in using manychat. **What problems is Manychat solving and how is that benefiting you?** Automation of my online business via messenger. I don't need to reply to customers one by one now. It also shows my products in-chat to help customers decide then and there which products they want. ### 46. Manychat is the most user friendly tool to build Chatbots. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Manychat?** The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing. **What do you dislike about Manychat?** The conditional blocks could use a bit UX work. The view of conditional blocks in the flow builder is good, but the side-bar options are a bit clunky and doesn't pre-populate with already created values. It would also be valuable to be able to send data out of Manychat more easily for analytic purposes. No ability to download .csv data is a bit painful. This means any data you want has to use Google Sheets. Not great multi-language support. Also our target is focused in Myanmar and so SMS is not supported. **What problems is Manychat solving and how is that benefiting you?** Manychat helps us build chatbot solutions for Financial Literacy in Southeast Asia where where a fast growing percentage of new users are leapfrogging traditional technologies and going strait to chat and facebook messenger. Manychat allows us to quickly spin up solutions for educating users in our market without needing the typical long tech build cycle. We also are meeting our users where they already are which is Facebook. ### 47. ManyChat is a very good messaging bot with a few limitations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2021 **What do you like best about Manychat?** 1- Best messaging bot I have ever used. 2- Very easy to use. 3- Beautiful UI 4- Rich with features **What do you dislike about Manychat?** there are a few limitations: 1- you can only pause automation for 30 minutes each time you click on it. 2- can't toggle customers in live chat. 3- can't see all text in the custom fields unless you copy text and display it in another application. **What problems is Manychat solving and how is that benefiting you?** Managing customers and offering products were amazing ### 48. Best Chatbot Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Manychat?** The user friendly interface, it is very easy to use! **What do you dislike about Manychat?** The long-wait for Instagram Tools! Please hurry! **What problems is Manychat solving and how is that benefiting you?** Attending client messages fast, with ManyChat everything is automated! ### 49. ManyChat helped me respond to my clients while I am away. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Manychat?** I liked the automation function where I can set the responders for my clients. **What do you dislike about Manychat?** I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro **What problems is Manychat solving and how is that benefiting you?** The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time. ### 50. The Chat Boot there is! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Manychat?** Friendly user! It lessens workload on my part as it will be the one to the follow ups and answering for me. **What do you dislike about Manychat?** Of course, it will say the same thing even if the question is not related. **What problems is Manychat solving and how is that benefiting you?** Complicated questions of course cannot be handled by ManyChat and therefore I still have to do it myself. ## Manychat Discussions - [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote - [What's your current struggle in using Many chat to grow an audience for your Business.](https://www.g2.com/discussions/31093-what-s-your-current-struggle-in-using-many-chat-to-grow-an-audience-for-your-business) - 1 comment, 1 upvote - [Is it possible to send voice messages? Or is it even considerable from your side in the future?](https://www.g2.com/discussions/30996-is-it-possible-to-send-voice-messages-or-is-it-even-considerable-from-your-side-in-the-future) - 1 comment, 1 upvote - [Chat blasts](https://www.g2.com/discussions/29781-chat-blasts) - 1 comment, 1 upvote - [We need quick answer like we give quick answer. Is there any chatbot where we can get instant help?](https://www.g2.com/discussions/25349-we-need-quick-answer-like-we-give-quick-answer-is-there-any-chatbot-where-we-can-get-instant-help) - 1 comment, 1 upvote - [View Manychat pricing details and edition comparison](https://www.g2.com/products/manychat/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+10%3A58%3A29+-0500&secure%5Bsession_id%5D=144098c8-a87d-416d-9559-c38f531abf51&secure%5Btoken%5D=20dbea9114549f5520e8cc776e765404e135a1375ac3ce1443e5524f65b39f25&format=llm_user) ## Manychat Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Chatling](https://www.g2.com/products/chatling/reviews) - [Facebook Groups](https://www.g2.com/products/facebook-groups/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Kit](https://www.g2.com/products/convertkit-kit/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Manychat Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Content** - Types - Migration - Publishing - UGC **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Engagement** - Live Streaming - Omnichannel - Personalization - Conversational Commerce - Moderation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Governance** - Identifies and Alerts for Threats - Compliance Audits **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Social Shopping** - Promotions - Shoppable Media - AR/VR - Social Store **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **SMS Platform** - Reporting - Marketing Automation - API Integration - QR Codes **Analytics** - Product Insights - Social Listening - Campaigns **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Manychat Alternatives - [HighLevel](https://www.g2.com/products/highlevel/reviews) - 4.6/5.0 (636 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,255 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)