LupaSearch Features
Visitor Behavior (3)
Monitoring
Monitor the behavior of website and online store visitors
Targeting
Ability to target website visitors based on behavioral patterns
Guided Selling
Adapt the selling process to each visitor, including content and pricing
Templates (3)
Library
Provide a library of templates for various purposes such as website engagement or e-commerce
Customization
Allows users to customize templates and use them on multiple channels easily
Optimization
Track the performance of different versions of templates and suggest optimizations
Personalization (8)
Recommendation
Recommend products based on order history and online behavior
Content
Provide custom content to website visitors based on their online behavior
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store
Search
Optimize search based on the role of the user or inventory availability
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform.
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history.
A/B Testing
The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Multichannel (3)
Web
Integrate personalized content and recommendations on websites
Email
Define customized email templates which are sent automatically
Mobile
Include personalization features that are mobile-friendly and responsive
Administration (4)
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data.
Reports & Analytics
Easily digestible visual representations of data collected by the platform.
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Analytics (4)
Reports & Analytics
The ability to analyze and visually represent relevant data collected from an e-commerce store and e-merchandising tool.
Customer Data
Data collected from customers that can be used to better refine merchandising efforts to entice similar customers.
Reporting and Analytics
Provides reporting and analytics tools to quantify the results of the experiment.
Heatmaps
Provides heatmap functionality to assess what parts of the website visitors are engaging with most.
Merchandising (5)
Product Recommendations
Products recommended to customers based on their purchasing or viewing history.
Product Search
A search function to help customers easily find products in an online store.
Product Display
Tools to optimize how product images are represented on the site.
Media File Storage
Tools to store and organize product images, videos, and 3D renderings.
Web Content Management
Tools to optimize and organize product descriptions and other content published to an online store.
Administration (2)
Integrations
The ability to integrate with a variety of e-commerce software in order to share data and functionality.
Dashboard
A means to display relevant reports and other data in one, easily accessible place.
Compatibility (3)
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications.
File Types
Offers search for a variety of file types.
Global Language Support
Ability to search in multiple languages without any additional work required.
Search Queries (5)
Typo Tolerance
Ability of search to handle typos.
Faceted Search
Allows the end user to filter and refine search results.
Synonyms
Ability to define synonyms for search terms.
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query.
Natural Language
Allows the user to search in a natural, intuitive manner.
Functionality (3)
Personalization
Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to plug the search capabilities into other applications or tools.
Search Setup (4)
Indexing
Analyze and index e-commerce data and define searchable fields This feature was mentioned in 16 LupaSearch reviews.
Auto Complete
Provide algorithms to provide users with suggested results as they type 16 reviewers of LupaSearch have provided feedback on this feature.
Product Information
Define how product information (attributes, brand, type) can be searched and in what combination This feature was mentioned in 16 LupaSearch reviews.
Stemming
As reported in 16 LupaSearch reviews. Search for alternative variations of a word to deliver more accurate results
Product Discovery (5)
Recommendations
As reported in 16 LupaSearch reviews. Provide recommendations based on what users are searching for
Conversion
Monitor conversions of shoppers into buyers due to search features 16 reviewers of LupaSearch have provided feedback on this feature.
Personalization
Allow companies to personalize the search experience for their shoppers 16 reviewers of LupaSearch have provided feedback on this feature.
Faceted Search
Buyers can refine product searches using filters and product attributes. 16 reviewers of LupaSearch have provided feedback on this feature.
Ranking and Relevancy
Based on 16 LupaSearch reviews. Rank search results based on relevance, availability, or popularity
Integration (3)
E-Commerce
Provide integration with e-commerce platforms and shoppping cart software 16 reviewers of LupaSearch have provided feedback on this feature.
PIM
Integrate with Product Information Management (PIM) software This feature was mentioned in 13 LupaSearch reviews.
Merchadising
Based on 14 LupaSearch reviews. Support integration with e-merchadising and similar retail software
Experimental Design (3)
Multivariate testing capacities
Allows for the testing of multiple variables at a time during a single test.
Concurrent Testing
Allows multiple experiments to be deployed simultaneously.
Mobile Testing
Allows mobile web pages to be tested during A/B experiments.
Computing (3)
WYSIWYG
What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.
AI/Machine Learning
Uses algorithms and continuous data entry to enable the technology to develop insights and optimize testing.
Little to No Coding
Requires little to no knowledge of coding. Usually this means it comes with prewritten code.
Conversational AI - Conversational Commerce Platforms (5)
AI chatbots
Allow Gen AI powered chatbots to provide intelligent responses and tailored product recommendations.
Messaging and Notifications
Trigger messages based on specific customer actions such as personalized messages, promotions or cart abandonment.
AI agents
Use Agentic AI to deliver superior customer engagement through human-like conversations.
Voice assistants
Allow users to use voice assistants, such as Alexa, Google Assistant, and Siri to shop using voice commands.
Communication apps
Enable users to engage in communication apps such WhatsApp, Facebook Messenger, Instagram, WeChat etc.
Platform integration - Conversational Commerce Platforms (4)
Ecommerce stores
Allow integration with e-commerce stores to import products, manage inventory and get order notifications.
Sales channels
Add conversational commerce functionality across various sales channels and customer touchpoints.
Payment Platform
Integrate with payment platform for accepting payments from the chat interface
Internal tools
Integrate with CRM, POS or any marketing marketing tools for sending discounts, offers, recommendations and personalized campaigns.
Analytics and Reporting - Conversational Commerce Platforms (2)
Conversational analytics
Provide insights into customer behavior, sales trends, and chatbot performance.
Advance reporting
Track KPIs like customer satisfaction, conversion rates, and overall sales driven by conversational channels.
Agentic AI - A/B Testing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Enterprise Search Software (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Site Search (4)
Adaptive Learning
Improves performance based on feedback and experience.
Natural Language Interaction
Engages in human-like conversation for task delegation.
Proactive Assistance
Anticipates needs and offers suggestions without prompting.
Decision Making
Makes informed choices based on available data and objectives.
Search Experience Management - Site Search (6)
Query Suggestions
Recommends relevant queries as user searches.
Typo Tolerance
Ability of search to handle typos.
Synonyms
Ability to define synonyms for search terms.
Natural Language
Allows the user to search in a natural, intuitive manner.
Rankings
Adjust the ranking of the search results for certain keywords.
Personalization
Ability to deliver tailored search experiences.
Functionality - Site Search (4)
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to integrate across business systems and websites.
Federated Search
Ability to search across different data sources, such as multiple domains, brand sites, etc.
Multi-Language Support
Ability to search in multiple languages without any additional work required.
Generative AI - Site Search (2)
Text Generation
Allows users to generate text based on a text prompt.
Text Summarization
Condenses long documents or text into a brief summary.
AI powered search - Enterprise Search Software (3)
Generative RAG (Retrieval augmented generation)
Embed generative (RAG) capabilities for enhanced answer generation using retrieved content
Relevance Tuning
Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models
NLP & Semantic search
Enable the system to understand and interpret natural-language queries
Compatibility - Enterprise Search Software (3)
File Types
Offers search for a variety of file types.
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications.
Global Language Support
Ability to search in multiple languages without any additional work required.
Functionality - Enterprise Search Software (3)
Personalization
Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to plug the search capabilities into other applications or tools.
Search Queries - Enterprise Search Software (4)
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query.
Faceted Search
Allows the end user to filter and refine search results.
Typo Tolerance
Ability of search to handle typos.
Synonyms
Ability to define synonyms for search terms.

