Klaviyo Reviews & Product Details

Once I schedule my campaigns, I stay calm because I know they will be sent correctly. Review collected by and hosted on G2.com.

Everything is very good because it is clear and easy to use. They have integrated AI, which helps a lot in completing fields, and with the images, everything is correct. I have nothing negative to say; I've been using it for over 2 years. Review collected by and hosted on G2.com.

What I like most about Klaviyo is how easy it makes it to build targeted email campaigns and automate customer communication. I also find the reporting helpful for seeing what’s working, identifying what isn’t, and making adjustments to improve overall campaign performance. Review collected by and hosted on G2.com.

One challenge I’ve noticed is that some of the more advanced features can take a while to learn, especially for new users. Also, as my contact lists grow, pricing can become more of a consideration. Review collected by and hosted on G2.com.

What I like best about Klaviyo is how well it performs across the board. The UI/UX is easy to use, and the integrations with our eCommerce tools make everything seamless. It delivers strong performance and clear ROI through effective segmentation and automation. Pricing feels justified based on results, and support/onboarding have been helpful when needed. The added AI and intelligence features also help improve targeting and save time. Review collected by and hosted on G2.com.

While Klaviyo is very powerful, the learning curve can be a bit steep at first, especially when setting up more advanced flows and segmentation. Some features can also feel overwhelming due to the depth of options available. Review collected by and hosted on G2.com.

I like that Klaviyo is a full-fledged product with lots of different add-on features, including SMS, WhatsApp, social media management, among others. It allows us to have an all-in-one solution that avoids having multiple subscriptions with different software providers. The initial setup was very easy, and the move from Mailchimp to Klaviyo was due to its expanded functionality and more value for the price. Review collected by and hosted on G2.com.

Email editor should be more expansive with more email examples to take and use from Review collected by and hosted on G2.com.

What I like best about Klaviyo is the segmentation and automation possibilities. We can create different flows based on customer actions, behavior, and lifecycle stage, so communication becomes much more relevant. The interface is mostly user-friendly, and analytics helps to understand campaign results fast. It is very useful for retention marketing, especially when you need to manage many audiences and personalized communication. Review collected by and hosted on G2.com.

The thing I dislike most is that some advanced functions are not very simple at first. If you need to build more complex logic, test many scenarios, or find the reason of issue, it can take extra time. Also the price is not small, especially when contact base grows. Sometimes I would like to have more flexible reporting and more simple navigation between some sections. Review collected by and hosted on G2.com.

I love being able to customize in-app templates to our brand. The software is very intuitive and is easy to understand. It's great to quickly send out text or email campaigns. As a meal prep businesses with a new menu every week we rely on Klavyio to send out our new menu blasts to all of our active and inactive subscribers. Review collected by and hosted on G2.com.

Downsides for our business is that segmenting for our subscription based service can be a bit funky. At times our accurate audiences isn't fully captured when segmenting customers who've placed 0 orders over x amount of time. Given the nature of our business, it is difficult for klavyio to talk directly to woocommerce and update in real time. Review collected by and hosted on G2.com.

What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.

Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand. Review collected by and hosted on G2.com.

Klaviyo charges by the number of active profiles, not just the emails you send. As your list grows, the bill jumps significantly. Review collected by and hosted on G2.com.

The integration with our Shopify store makes it easy to build automated flows based on real customer behavior. For example, we run welcome sequences, post-purchase education, and replenishment reminders that trigger automatically depending on what someone buys.

What I appreciate most is the level of segmentation and data. We can see which customers are purchasing certain brands or product categories and tailor messaging accordingly. That allows us to send more relevant emails instead of blasting the same message to everyone. Review collected by and hosted on G2.com.

Pricing can scale quickly as your subscriber list grows. For smaller brands or businesses just starting out, the cost may feel high compared to simpler email tools. ALSO: Klaviyo is extremely powerful but there is definitely a learning curve. Understanding segments, event triggers, and flow logic takes some time if you're new to marketing automation. Review collected by and hosted on G2.com.

What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys.

The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue. Review collected by and hosted on G2.com.

One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows. Review collected by and hosted on G2.com.

What I find helpful about using Klaviyo is that it helps you send more personalized emails and messages based on customer behavior, like what they buy or browse. It makes marketing more relevant and effective.

One of the main upsides for me is strong segmentation, which lets me group customers and target them with the right message. It also offers automation, so emails like welcome messages or abandoned cart reminders send automatically.

For me, Klaviyo helps businesses understand their customers better, save time with automation, and increase sales through more targeted marketing. Review collected by and hosted on G2.com.

It's a bit pricey but I'd still say it's worth it. Review collected by and hosted on G2.com.