Katana Cloud Inventory Reviews & Product Details

The site is extremely user-friendly, and the customer service is excellent. The onboarding process was smooth and thorough. There are also helpful resources available for any questions you might have. We've been needing a system to help more proactively track inventory and stay ahead of orders and are excited to start working with the Katana team. Review collected by and hosted on G2.com.

Really don't have any complaints so far. We will be using ship station so in the future it would be nice to have an integration there. But for now, we'll be using extensiv. Review collected by and hosted on G2.com.

I like that it is very easy to use and intuitive.

For any issue, immediate support is always available thanks to both chatbot and operator. Review collected by and hosted on G2.com.

You must be very careful when making changes, there should be a feature that allows you to go back and avoid deletion.

Important information is missing from the customer database, such as payment type, VAT and custom fields for agents or customer classification.

Lack of warehouse grouping by region, not allowing proper planning of product reordering.

Lack of Amazon native integration Review collected by and hosted on G2.com.

I utilize Katana Cloud Inventory for our entire manufacturing and fulfillment process and find it incredibly effective. I really appreciate how it has enhanced trackability through all stages, from receiving to production to distribution, which is crucial as we work towards specific certifications requiring this level of traceability. Another aspect I adore is how straightforward and easy it is to use, which makes planning, scheduling production, and tracking results much simpler. The software’s ability to integrate effectively, particularly with Shopify, is pivotal for our operations. I'm also in the process of setting up integration with an EDI for retail sales, which I expect will further enhance our efficiency. Moreover, the onboarding process was seamless, thanks to the assistance of our onboarding manager, making the initial setup a breeze. Review collected by and hosted on G2.com.

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I appreciate the Bill of Materials feature in Katana Cloud Inventory, which allows us to use the same material for multiple products we produce. This capability significantly enhances our efficiency in tracking inventory and planning production, making the entire process much smoother. Additionally, I value the planning aspects of the software that help us forecast units sold and determine how efficient we are, which is critical for our manufacturing business operations. Furthermore, even though the initial setup was a bit complicated, the dedicated support from Brendan on the onboarding team was invaluable, guiding us every step of the way and making a substantial difference in our overall experience with the platform. Review collected by and hosted on G2.com.

I wish Katana Cloud Inventory integrated better with QuickBooks and Shopify. There seem to be specific workarounds required if I don't want to do wholesale orders in Shopify. Additionally, the initial setup was a little complicated, although the support from Brendan on the onboarding team made a huge difference. Review collected by and hosted on G2.com.

Our inventory numbers have never been more accurate, and our shipping times have never been better. Katana integrates wonderfully with many platforms that help increase throughput decrease time to completion. Integrating with shipping platforms like Shiptheory or Shipstation was a huge benefit for us. I highly recommend that you figure out how to use the API/Webhook feature as well - once this is mastered the sky is the limit! Review collected by and hosted on G2.com.

It could definitely be cheaper. I'm not a fan of the pricing structure, specifically the gap in pricing between the $899 package and the $1999 package. The fact that it puts you in the higher bracket based on the amount of sales orders (2000+/monthly) should be rethought - potentially add an in between bracket. It was very unsettling to start at $899/month when i was doing 1500 orders monthly just to have the price more than doubled to $2000/month within the first few months. Review collected by and hosted on G2.com.

Katana is simple and intuitive. At the same time, it is a pretty powerful inventory system that allows you to get a lot of insight into your manufacturing processes and costs associated with them. Review collected by and hosted on G2.com.

I wish it had a few additional things for my specific industry, such as the ability to create COAs, the ability to have SOPs saved in the program, and a better way to assign production steps after an item is completed. Review collected by and hosted on G2.com.

Kanata MRP has been a pleasant surprise. It’s incredibly simple to use and the setup is lightning fast — we were able to get the whole system running in less than a day. Integration with our existing workflow was seamless, and the ability to collect shop floor time directly from the operators has made managing operations a lot easier. The interface is clean and intuitive, so even non-technical staff were comfortable after just a short introduction. I also appreciate how lightweight it is — it gives you what you need without all the clutter of big enterprise systems.

We like that it's not a rigid type of system. For other MRP, you can't even supress a product or a recipe if you have once manufactured it. Same with the flexibility to add or remove opration, add or remove materiel for a workorder. Review collected by and hosted on G2.com.

There are still a few things that could be improved. It would be nice to have the option to set a maximum output per resource or machine to help with more accurate capacity planning. One of the most difficult thing to do in our business is to set the delivery date four or orders. This feature could be a game changer for us.

The time collection feature works well overall, but I wish the system allowed you to see notes and punches for individual employees instead of just a total summary — that would make traceability a lot clearer. Review collected by and hosted on G2.com.

I use Katana daily to manage my manufacturing and fulfillment channels for a single location. I came from tracking everything in spreadsheets so the features have been great and I find it pretty intuitive to use.

Love being able to track serial numbers and batches to know exactly what my customers are receiving and to have peace of mind in the event of a recall.

Having API access allowed my team to build custom integrations.

Customer service has been extremely attentive any time I've had an issue. Response times are usually in a matter of minutes, not hours. Review collected by and hosted on G2.com.

Some features are released before they are fully working. There are some limitations on serial tracking, for example, you cannot include serialized items in a bundle.

Not for historical order management! There is no way to merge customers or quickly pull a list of a customer's previous orders. Review collected by and hosted on G2.com.

Katana is very easy and quick to implement which means translates to driving value from the system quickly. The integration with quickbooks is easy to setup and works well. The system pricing is competitive and a 3rd party consultant was not required for implementation. Customer support is good, and the Katana product team is actively engaging customers to improve the system. Review collected by and hosted on G2.com.

Katana could improve it's usability, specifically as it relates to traceability. It would be helpful if it could assign unique internal part numbering scheme automatically. It would also be helpful if some data fields could be made immutable, specifically sales and manufacturing order numbers. It would also say that SN and lot number traceability could be significantly improved. Being only able to use a SN on a "finished" product is limiting. We often receive materials already serialized and with the current system we have we can't use that for treacability. Lastly it would helpful it some standard analytics like First pass yield and total yield would be available under the insights tab. Computing these metrics manually seems like a lot of unnecessary work. Review collected by and hosted on G2.com.

It's simple, cost effective, easy to use Review collected by and hosted on G2.com.

There are some good features that need extra budget if you want to use it Review collected by and hosted on G2.com.