PlayTours Reviews & Product Details

We have hosted Tag Day for years, but PlayTours took our scavenger hunt to the next level. We were able to follow along with the leaderboard, communicate with participants easily, and received timestamped data that showed us how long it took players to complete the game. We highly recommend PlayTours and look forward to using their services again. Review collected by and hosted on G2.com.

This was more of an issue with user error; we forgot to scramble our QR codes, and a few players figured out the sequence. Review collected by and hosted on G2.com.

Customer service is amazing. They offer a free consultation and were responsive to specific questions via email. Speaking and emailing with a real person gave me the impression that they really care about the user experience. Review collected by and hosted on G2.com.

Getting started can feel a bit overwhelming due to the sheer number of options and various settings available. Once I got going, the process was fairly smooth, though I still wasn't entirely sure about the purpose of all the different settings. Since I'm generally quite tech-savvy, I decided to hold off on scheduling my consultation until I had a clearer plan, but in hindsight, using it earlier might have been beneficial. Review collected by and hosted on G2.com.

Highly customizable and the developers are very responsive to feedback and requests. It seems the developers want to improve their product as much as possible, so client feedback is essential for them. Review collected by and hosted on G2.com.

There's a lot to learn and understand. It's recommended to use the free consultation offer as the developers are super helpful. There's an element of the platform that uses random words as a unique ID for teams. This is fine, but the words being used are a bit risky. I'm hoping they'll fix that issue. Review collected by and hosted on G2.com.

I appreciated the "walk-through" templates, which helped me understand the many customization options. I've kept my first scavenger hunt fairly straightforward, but I am already looking forward to developing something more complicated!

I also liked the "warning" messages that popped up when I did something that might not work the way I intended. The messages indicated that PlayTours really understand how people are using the product and are being proactive in helping people use it well. Review collected by and hosted on G2.com.

"Dislike" is too strong, but I do think it can be a little overwhelming at first. I also found that I messed up saving my work a few times, and I am still not sure what happened. Maybe I only clicked "Done" at the end of writing a task? Anyway, there was some frustration early on. Review collected by and hosted on G2.com.

We loved that our team could use their phones to easily participate, and they could see everyone's photos and videos (and we could download them all, too!) Review collected by and hosted on G2.com.

It took a little bit to get started, but to be fair, we did not take advantage of the free 30 minute orientation. We were able to figure it all out!! Review collected by and hosted on G2.com.

Play Tours customer service was excellent! The scavenger hunt created for us (Second Baptist Church) was beyond our expectations. When we needed to make tweaks or changes their response was very prompt. The patience and understanding they exhibited while working with us was unmatched. For handicap accessibility we were given the option to implement a 360 virtual tour which was very cool. Big props to Mo - he is outstanding! I will definitely recommend Play Tours to anyone or any groups needing to build a Scavenger Hunt App. Review collected by and hosted on G2.com.

There are no dislikes to note. Play Tours gave options/alternatives to the things we wanted to achieve with the Scavenger Hunt App Review collected by and hosted on G2.com.

Mo was superb in helping us build our interactive challenge. He was able to answer our questions, problem-solve our challenges and help us find the optimum design for the PlayTours app. We successfully delivered to a 90 minute event to 150+ people who gave excellent feedback. The game builder was also intuitive and easy to use as someone who has never built something like this before. Review collected by and hosted on G2.com.

There are a few little nuances that you have to learn to debug certain mobile devices (like clicking the back arrow on the browser, instead of refresh), but these are easily found and learned during testing. Review collected by and hosted on G2.com.

The interface was easy to use. Signed up for pickleball competition on the app, would recommend it for organising events /activities Review collected by and hosted on G2.com.

Nothing, it was all good and nothing to complain about :) Review collected by and hosted on G2.com.

I think it was a quick and efficient experience using the web app! Interface is intuitive and quite pleasant to the eye Review collected by and hosted on G2.com.

Nil I think it was just a lot of steps but gamification was interesting Review collected by and hosted on G2.com.

The onboarding process was smooth and straightforward. I was able to access the platform without any technical issues. Moving through the questions was seamless. The layout made it easy to understand what was required, and navigating between different sections felt like a breeze without any confusion. Overall, the app’s clean interface and user-friendly design made the experience pleasant and efficient. Review collected by and hosted on G2.com.

Nothing comes to mind. Everything seems pretty smooth. Review collected by and hosted on G2.com.