IBM TRIRIGA Reviews & Product Details

IBM TRIRIGA Overview

What is IBM TRIRIGA?

IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.

IBM TRIRIGA Details
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
Product Description

Through business analytics, critical alerts and automated process capabilities, TRIRIGA can increase visibility, control and automation of your real estate management, capital projects, space management, facility maintenance and energy management needs. Finance and real estate executives can make more informed decisions—bringing increased value to their organizations through identification of high-return real estate transactions, increased facilities utilization and reduced energy expenses.

How do you position yourself against your competitors?

TRIRIGA delivers the most comprehensive suite of operational applications to manage the complete real estate lifecycle.

Recognized by leading industry analysts as the best-in-class solution, TRIRIGA provides the industry’s most extensive and integrated functionality in an integrated workplace management solution (IWMS). TRIRIGA’s extensible technology provides unmatched business agility to rapidly configure and reconfigure the application as your needs change. With an outstanding network of consultants, partners, industry experts, and market-leading customers, TRIRIGA delivers unparalleled experience, leadership and expertise.


Seller Details
Seller
IBM
Ownership
SWX:IBM
Company Website
Phone
1-866-277-7488
Year Founded
1911
HQ Location
Armonk, NY
Total Revenue (USD mm)
$77,147
Twitter
@IBM
610,361 Twitter followers
LinkedIn® Page
www.linkedin.com
516,785 employees on LinkedIn®
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

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IBM TRIRIGA Screenshots

IBM TRIRIGA Reviews

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Technical Lead, Lease Administration - Corporate Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I have been using IBM Tririga for the last 6 years and it is a robust system that caters our real estate database requirements. Its innovative layout is so easy for any end user who likes to keep their homepage concise. Its versions caters to the most up to date financial applications requirements nowadays. Review collected by and hosted on G2.com.

What do you dislike?

Tririga should add some aesthetics/displays on changing the layout or customizations like font, font style to change the scenery some time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

IBM Tririga is recommended for database management of corporate real estate leases in Manulife. This is based on hands on experience during the last 6 years. Firat it started as a lease administration tool for Manulife, and simultaneously for real estate database requirements. With the IFRS 16 implementation, Tririga adapted to changes by adding lease accounting to ts core uses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems with Tririga I have encountered are more of local business requirements like the customized layouts for example, mixed mode of payments (quarterly with monthly payments) for IFRS 16 reporting which makes the Finance Schedule more complicated for review.

The benefits I may have realized is that I do get to customize my own reports using the Community Tab and knowing some algorithms to come up with specialized reports, with the help of Technical Team. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tririga was excellent for managing the property portfolio from a tenant and an accounting perspective. The organisation had over 2900 properties leased with a vast range of agreements globally and these were all handled within the tool.

The tool was easy to use.

It enabled us remove the large number of spreadsheets we used and replace them with one tool. It meant all reporting for the global property portfolio was all held in one location which drastically cut down processing and reporting. It was easy to train the staff on the tool and we introduced some new roles to manage the process from end to end - i.e. the loading of leases to the final accounting calculations. Review collected by and hosted on G2.com.

What do you dislike?

We had challenges initially with reporting but with support from IBM and our consultants there issued were worked out.

We only found upsides compared to downsides. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have a large and global range of properties in your portfolio you need to assess Tririga as a support tool.

It will cover all properties and lease type - we had a number of very complex leases and it dealt with these. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The properties are all documented in one tool and we we were bale to apply both local and global accounting standards cutting down on this work and any potential errors.

All relevant departments from the property team, procurement, accounts payable and the financial accountants use the tool making it end to end for the organisation. Review collected by and hosted on G2.com.

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Open Discussions in IBM TRIRIGA
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ability to hold a lot of information including tracking all of your workflow. I can use it on the customer side and create requests along with manage my own work on the admin side. Review collected by and hosted on G2.com.

What do you dislike?

The pop up boxes that appear each time you check you navigate to another area. It would be better to remove shift to the new area without creating a new window each time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I wish the tool was more intuitive and steamined. Would love for the work flow when working with a team to flow seamlessly. There are certain things I can't see that are sent to the customer. Would like to see a copy of it. There are other areas that I don't receive an email when an update is made on the work task, and things like that. It isn't perfect, but works. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving facility request work tasks and space management. Tririga makes it easy to do all of this using the same system. Review collected by and hosted on G2.com.

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CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Tririga has the ability to craft multiple workflows based on sub-groups/departments. This way various teams running multiple tasks like HVAC, carpentry, plumbing etc would have the ability to create custom workflows that also gives them the ability to track the cost back to those respective groups Review collected by and hosted on G2.com.

What do you dislike?

It would be good to have a stronger analytics features especially in terms of predictive maintenance based on potential failure points. I would also like to see elements of visual design can give it a significant leap in terms of space optimization in offices where there could be hoteling Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The key aspect is to get a complete view of the entities - people as well as assets along with the full list of inventory items. Once these are mapped, we can look at crafting workflows & approvals at multiple levels based on permissions/role/hierarchy etc. Apart from maintenance management, this would also help in integrating various other aspects like indirect procurement of spares, receiving, inventory mangement and control etc. Apart from this, from a task completion perspective, the product can do employee management, skills repository, tools issue and various other people-related activities around work order management Review collected by and hosted on G2.com.

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Mechanical Design Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Really Customizable as per our need and lot of things can be integrated like requests for any change or tracking certain assigned task to employees, managing real state business Review collected by and hosted on G2.com.

What do you dislike?

It can be little more user friendly, the UI can be improved as well Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing the space allotted to various stakeholders and also any change required in the near future were managed using Tririga as it can easily integrated with other softwares like AutoCAD Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Modular and covers real estate needs but with limited maintenance capabilities Review collected by and hosted on G2.com.

What do you dislike?

Pricing and non availability or very less partners to implement Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good solutions for any large realestate setup Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The project that I was on was for tririga to solve IWMS challenges for a large real estate owner. The project focused on realestate building and asset management & property management with energy tracking. Maintenance was in Maximo. It is a good tool but the implementation took almost 2 years. Review collected by and hosted on G2.com.

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CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Tririga is very nicely developed to manage all Lease relatives activities, capital projects related activities. And it has very nice user experience as well Review collected by and hosted on G2.com.

What do you dislike?

In some cases, it gets slow and some sections in the page take more time to load and UI is not that pleasant Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want an application to handle all property related activities then you must try Tririga Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All Lease related problem, Tririga made it easy to handle all those Lease related stuffs Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The user interface is easy to manage and the program has a decent amount of flexibility. Review collected by and hosted on G2.com.

What do you dislike?

The version I used was limited to using antiquated Operating systems and web servers. The only way we could work in the system was using Windows OS and Internet Explorer Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are a multitude of products out there: Salesforce and Accruent are both systems that do similar work Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to streamline communication and quickly distribute documents to multiple locations Review collected by and hosted on G2.com.

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CR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

User Interface and effective Search Functionality Review collected by and hosted on G2.com.

What do you dislike?

Data Integration to Tririga is complex when migrating from complexed ERP systems like JDE or SAP Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Through Analysis of all the requirements from End users need to considered. Lot of day to day functions that the user presently have in an existing ERP may not be available in Tririga. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Property Management and Facility Management modules are very well designed and is effective in Managing clients with large number of Warehouses, Retail outlets, etc. Review collected by and hosted on G2.com.

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Senior Sales & Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Strong iwms product set

Full broad solution Review collected by and hosted on G2.com.

What do you dislike?

Incredibly expensive solution.

Number of consultancy days high. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Space management

Facility management

Cost accounting for leases Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Highly configurable and has many modules Review collected by and hosted on G2.com.

What do you dislike?

Very complex and not user friendly, sometimes basic features are not included. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facility Management, building inventory and hard services Review collected by and hosted on G2.com.

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CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

IBM Tririga has wide scope to meet the business requirements. Also it can be integrated with various other tools. Review collected by and hosted on G2.com.

What do you dislike?

It had bit old layouts and design for classic applications. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its nice tool go ahead with it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tririga has vast scope and it can meet business requirements easily and its easy to customize. It is time saving tool. Review collected by and hosted on G2.com.

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UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Its a very user friendly interface and easy to navigate abd explore. Since its browser based, even the performance is good. Review collected by and hosted on G2.com.

What do you dislike?

Nothing specific i would say. I found it very comfortable to work with Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I do technical reviews of real estate leases and i look up for information like lease agreements, abstract etc in TRIRIGA Review collected by and hosted on G2.com.

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Software Development Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I love the easy at which developers and build customizable forms and process flows for their business user. It's simply to navigate through, since the TRIRIGA layout can also be customize per user's security/template. Review collected by and hosted on G2.com.

What do you dislike?

I dislike how IBM TRIRIGA has yet to modernize its look. I feel that it would be most beneficial if an improved UI were put into action. Although simple in concept, I recognize that redesigning can be costly and for something that fits with an enterprise resource planning and integrated workplace management realm, often times the need for fanciful design goes unheard. I think that nowadays that platforms of all market varieties are heading towards a sort of beautiful design that keeps up with the online fashion standards of today. I think that IBM TRIRIGA should follow this trend. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For anybody looking into IBM TRIRGA, make sure that you have an understanding of the clientele that it can serve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The work I do in IBM TRIRIGA stretches from Facilities Management, Capital Project Management, and Real Estate/Property Management. I work in modular fashion and need to be well-versed in many out-of-the-box features of TRIRIGA. I've realized that TRIRIGA allows me to provide the business user with the means to achieve their goals (in my project case, it is document digitalization and organization). Additionally, we are currently working on integration between software to better user experience with IBM TRIRIGA as a whole. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the depth of information the program allows you to report. Review collected by and hosted on G2.com.

What do you dislike?

The program can be slow and information can be inaccurate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

During Covid we’ve been able to assign people to work groups for returning back to the office. We’ve also implemented a hoteling reservation module. Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Useful for monitoring space attributes like energy use Review collected by and hosted on G2.com.

What do you dislike?

The interface was a bit clunky. I have not used the system for some time so I might be a bit out of date. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used TRIRIGA to monitor energy consumption across facilities in order to manage energy and work to reduce carbon emissions. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Ease of mass resource assignment for tasks.

Clean site layout that is easy to Navigate Review collected by and hosted on G2.com.

What do you dislike?

Tririga can be a bit slow when processing requests, pulling up maps Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tririga allows me to build and manage move projects and is user-friendly while doing this Review collected by and hosted on G2.com.

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CR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tririga itself is a IWMS... meaning it has all the module right from inventory to maintenance, leasing to construction all can be done at one place. Also tririga is now available in UX by IBM with cool UI and features. The API from tririga allow user to connect it with SAP, PEOPLE SOFT also data can be pulled to Mobile app and all the modules of TRIRIGA can be developed on Mobile app. Review collected by and hosted on G2.com.

What do you dislike?

Traditional UI and technical concept of workflow when multiple workflow trigger at a same moment it takes time but that is very intermittent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would like to recommend to use tririga as it can be implemented easily, can accommodate most of the customisation, easy for end use to understand the product. UX application is also available from IBM Which make s this product more reliable along with its cloud implementation. We can also develope mobile application easily with 2 tier or 3 tier architecture which can be very much handy all the time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving the Real Eastate contract Management with lease automation and droped the time of lease abstracting from 1 hour / 2 lease abstract to 10 min for 2 lease abstract. Along with that Facility Maintenance is key to wisdom in Tririga Review collected by and hosted on G2.com.

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Tech Strategy Consultant (Tririga)
Management Consulting
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Tririga makes it easier to implement on the fly solutions based on custom requirements with the out of the box builder tools without the necessity to write complex code as the application itself has the ability to auto generate Java code based on the tasks we select in the workflows. Review collected by and hosted on G2.com.

What do you dislike?

There are certian glitches and known errors for which we need to wait each time for the hotfixes or platform upgrades to arrive. Not always but sometimes we need to wait for very long for an issue to be fixed at the platform level. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have implemented solutions for Capital Projects and real estate lease administration and accounting using Tririga and it's been one of the best applications compared to similar tools that I've seen w.r.t. ease of use and application support. Review collected by and hosted on G2.com.

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Sr Systems Engineer Linux | Cloud Delivery Services - Maximo and TRIRIGA | IoT | IBM Software Group
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

IBM TRIRIGA offers space measurement and auditing tools to identify opportunities for better facility utilization and occupancy management. It also offers tools for space use agreements and chargeback in order to increase departmental accountability for space use. Other capabilities include move planning and management, budget and cost tracking, scheduling, and others. Review collected by and hosted on G2.com.

What do you dislike?

I think nothing, its growing up day by day. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm Tririga Implemenation specialist, The software facilitates generation of higher results through real estate transactions and helps avoid lease penalties and overpayments. It streamlines lease accounting practices and incorporates current lease accounting standards to remain up-to-date with industry best practices. Advanced strategic planning tools are offered for alignment of facility planning with overall business goals. Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Reports can be customized, complete information in each work task, and easy to understand service request logging (client side). Review collected by and hosted on G2.com.

What do you dislike?

Too slow to load, it is complicated to use, difficult to filter or sort (by date) - maybe just because of how my interface was created, too controlled by IT. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

IBM TRIRIGA Interface should be customized to what is needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

IBM Tririga helps with tracking all the clients’ service requests and with the reporting if what the status of the jobs are in. I only use it to log facilities management jobs. Review collected by and hosted on G2.com.

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IR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tririga allows Generating informative Reports. Review collected by and hosted on G2.com.

What do you dislike?

Tririga sometimes Lag due to the corpus data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tririga helped my to analyse Reports efficiently and effectively. Review collected by and hosted on G2.com.

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TRIRIGA Product SPECIALIST
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The array of features that TRIRIGA offers is fantastic, especially UI/UX. Review collected by and hosted on G2.com.

What do you dislike?

The people who support the client needs are not well trained Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Many corporate Real Estate challenges. I feel it has a lot more to tap into. Review collected by and hosted on G2.com.

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Service Agent
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The responsibility, following and detailing with respect to Tririga has improved our office the board and support process colossally. From everyday work solicitations to arranged space moves it has helped our Facilities Management gathering develop. Every session I go to is an extraordinary chance to study the eventual fate of Tririga, having the option to help such a large number of inside offices with cross-utilitarian data is an approach to close the hole made by departmental storehouses just as engage and bolster interior and outer clients. Helpful on the grounds that it gives, out of the container, plan designs that are demonstrated to include esteem and fast returns. Review collected by and hosted on G2.com.

What do you dislike?

The combination with other venture frameworks is trying on occasion. The SDKs should be progressively open and give greater adaptability to designers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Catching and overseeing several information focuses around conditions, dates, and financials that are basic to dealing with a huge arrangement of leases can be viably taken care of, so in this manner I prescribe item. Use it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are utilizing IBM to execute the New Lease Accounting, Facilities Management and Capital Projects. Advantages are to pursue the business benchmarks and great practices with naming terminology and work process. Moreover, it's coordination of information capacity from different sources into one framework is effective and I adore it. We presently can give an account of all land leases and capacity to do real versus evaluated installments has empowered us achieve space the board, announcing and opening information investigation. Review collected by and hosted on G2.com.

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Lead Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Accounting which has been setup inside module is great. Review collected by and hosted on G2.com.

What do you dislike?

performance system taking huge amount of time to generate accounting or Payment line items Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Annual reporting requirement as per new IFRS 16 standard Review collected by and hosted on G2.com.

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Do you work for IBM TRIRIGA?