IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.

Seller

IBM

Discussions

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Nicole Gerentine (Worldwide Campaign Manager at IBM)

Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.

Enterprise organizations: Companies with more than 1,000 employees.
Government: Government administration and related public-sector operations.
Utilities: Organizations managing facilities and real estate across their operations.
Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.

Time to go live	Relative frequency
More than 12 months	Most common
6–12 months	Less common
Under 6 months	Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.

Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

G2 reviews are authentic and verified.

Here's how.

Harish S.

SME / Trainer - Enterprise Asset / Facilities Mgt, & Industrial Materials

Mid-Market (51-1000 emp.)

4/24/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"very detailed"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

very detailed functionality stack. its well aligned with maximo Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

administration part is pretty cumbersome. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Cate S.

partner

Mid-Market (51-1000 emp.)

4/24/2019

"Lease Accounting"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

most robust for accounting calculations. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

not an easy system to navigate/very complex Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Banking

Enterprise (> 1000 emp.)

4/25/2019

"New User"

2.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It is necessary to be compliant and our old lease and space system was unsupported. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The clunkiness and user experience is not good. The FASB reporting and JE entries are not working properly. Reservation Manager does not work with outlook. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Automotive

Enterprise (> 1000 emp.)

4/24/2019

"Getting familiar"

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

While am not fully aware of what all capabilities Tririga has, I am getting familiar with the product and I like what I see. There is a lot to learn though Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Am not familiar enough whit the product to say that I have something I don't like Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Banking

Enterprise (> 1000 emp.)

4/25/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Tririga - next frontier"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

IBM is unifying solutions under Watson and bringing IoT to Tririga Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

There seems to still be a disconnect between Tririga and Maximo and no clear direction on how the two will complement each other Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Telecommunications

Enterprise (> 1000 emp.)

4/25/2019

"Challenges using TRIRIGA Lease Accounting"

2.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is probably the market leader in providing lease accounting solution Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Unstable system

Too complex

Product defects

Slow turnaround on the backlog Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Garbage in garbage out. Clean your lease administration data.

Hire an implementation team that is mature and has TRIRIGA knowledge

Identify business processes early Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

Lease Accounting Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

4/24/2019

"Easy to use"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Using Tririga has been a great experience for the Accounting side of it. Very easy to use when calculating the operating schedules. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The use a Trriga daily is a little slow. Could be faster going in and out of Lease records. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/29/2018

"Great Program"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I am excited about a program focused on leases. We currently use a contract management software to track our leases. This has presented some obvious limitations. I look forward to the functionality and reporting capabilities that TRIRIGA offers. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I struggle with some of the functionality of the system. It seems to lack some obvious functions of a lease software such as recurring notifications and payment functions. Keep in mind that we are using only the Lease Management and Accounting functions. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Higher Education

Enterprise (> 1000 emp.)

4/24/2019

"Tririga Implementation for Higher Education"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga allows customizable solutions for businesses without established business processes Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Customization is often overly difficult and requires deep knowledge of product. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Biotechnology

Enterprise (> 1000 emp.)

4/23/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"TRIRIGA Review"

3.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I like the direction IBM is going with for perceptive apps. TRIRIGA is nice because it can help with facilities maintenance Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is currently still quite clunky. It needs to be streamlined so that it's easier to use Review collected by and hosted on G2.com.