IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.

Seller

IBM

Discussions

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Nicole Gerentine (Worldwide Campaign Manager at IBM)

Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.

Enterprise organizations: Companies with more than 1,000 employees.
Government: Government administration and related public-sector operations.
Utilities: Organizations managing facilities and real estate across their operations.
Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.

Time to go live	Relative frequency
More than 12 months	Most common
6–12 months	Less common
Under 6 months	Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.

Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

G2 reviews are authentic and verified.

Here's how.

Eugene M.

Service Agent

Mid-Market (51-1000 emp.)

6/3/2019

"Accurate Reporting and Management tool"

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The responsibility, following and detailing with respect to Tririga has improved our office the board and support process colossally. From everyday work solicitations to arranged space moves it has helped our Facilities Management gathering develop. Every session I go to is an extraordinary chance to study the eventual fate of Tririga, having the option to help such a large number of inside offices with cross-utilitarian data is an approach to close the hole made by departmental storehouses just as engage and bolster interior and outer clients. Helpful on the grounds that it gives, out of the container, plan designs that are demonstrated to include esteem and fast returns. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The combination with other venture systems is challenging at times. The SDKs should be more open and provide greater flexibility for developers. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Catching and managing several data points around conditions, dates, and financials that are critical to handling a large set of leases can be effectively managed, so therefore I recommend the product. Use it! Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

We are utilizing IBM to execute the New Lease Accounting, Facilities Management and Capital Projects. Advantages are to pursue the business benchmarks and good practices with naming terminology and workflow. Moreover, its integration of data storage from various sources into one system is efficient and I love it. We can now report on all land leases and the ability to do actual versus estimated payments has enabled us to achieve space management, reporting, and open data analysis. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Dheeraj Kumar P.

Lead Consultant

Information Technology and Services

Enterprise (> 1000 emp.)

10/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"IFRS 16 implementation in Trirgia application"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Accounting which has been setup inside module is great. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Performance system taking huge amount of time to generate accounting or Payment line items Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Retail

Enterprise (> 1000 emp.)

Updated 9/3/2019

Originally submitted 10/6/2016

"End User"

0/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Honestly the worst lease administration system I have ever used. So many glitches! Right out of the box. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It has potential / but that's about it. too many glitches to be anything more than 'bad'. IBM does not support this system and instead we have to do work arounds. The worst system I have ever used. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Don't do it! It is too unstable and FULL of glitches. Terrible product! Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

No benefits at all. Our accounting team stopped using it for straight lining rents because of the system is so glitchy and worthless. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Computer Software

Enterprise (> 1000 emp.)

4/24/2019

"Dated enterprise business tool"

2.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

That it can be used as a single source-of-truth for real estate portfolio data. Centralizing formerly disparate portfolio data is the first step to understand and improving how the portfolio is performing. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Completely broken UI. High potential for data integrity issues due to lack of relational data design in favor of user-declared entity relationships. I understand why this was done, but it does represent a risk if not configured/defined properly. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Make sure you are fully committed the endeavor in the business and technology and operations support areas. Well understood business process is 80% of the work. If you don't sort this out before attempting to implement Tririga, you will have a difficult time. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

SOX/IFRS compliance for lease accounting and capital projects. Space and moves management for a 100K employee company. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Lauren R.

Senior Analyst

Small-Business (50 or fewer emp.)

4/25/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"It can hold a lot of data, but how do you actually see it?"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The amount of data that can be held

The advanced features that can be done

The amount of customization possible Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

How difficult it is to use

The amount of customization that is required at some levels to make it fit business cases Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

It will help you manage your corporate real estate portfolio but make sure you take time in gathering requirements and work with a consultant to help. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

Helping companies manage their corporate real estate. As TRIRIGA consultants, we get to help clients use TRIRIGA in a more easy manner. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Shneaud M.

Director, Facilities Operations

Enterprise (> 1000 emp.)

4/25/2019

"IBM Tririga"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

We have just started using the Tririga product to automate our maintenance work order process, it is easy to use and to customize according to our needs. We are hoping to go live in June 2019 and looking forward to it. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Took a little longer than expected to launch the product, also the approval process in the Tririga system has many issues due to licensing. This should be worked out in order for the approval process to work seamlessly. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Carlos S.

Supervisor, Financial Systems

Enterprise (> 1000 emp.)

4/23/2019

"Learning the System"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I signed up to the IBM IOT Exchange conference since my client recently acquired the TRIRIGA tool to support the lease accounting application for our company. My team will be responsible for providing functional for this tool. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I am not sure yet what I dislike about the tool since I have just started to get familiar with it Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

George T.

Facilities Manager

Enterprise (> 1000 emp.)

4/24/2019

"Work Management Implementation"

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The accountability, tracking and reporting in regards to Tririga has improved our facility management and maintenance process tremendously. From day to day work requests to planned space moves it has helped our Facilities Management group grow in a very short period of time. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Nothing negative thus far. We are only 10 months in to implementation but so far only minor issues, primarily due to user adaptation on processing requests from multiple properties. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/16/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"It helps clients in facilities management, capital project, lease management within t"

3.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It comes up with latest technologies and implementation. Provides trusted data. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Look and feel of tool should be more readable and easy. As it handles multiple functionality it becomes complicated at times. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

4/23/2019

"TRIRIGA Accounting system"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Just finished up Q1 for 2019 with the TRIRIGA product. We are very happy with the software. This was our first quarter to use the Reports. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

1. Need to be able to modify payment streams that are not included in amortization without having to flow back through Accounting. Thus, to revise the lease and not have it flow to Accounting to activate. This will cut down on all the pass through items in Accounting as it has no accounting impact. 2. Also, the reports need to have all the activity for the terminated and expired leases for the time period. Review collected by and hosted on G2.com.