IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Features
Administrative (11)
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E-Signature Capabilities
Provides a built-in or facilitates integration with a real estate-specific digital signature capture tool
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Document Management
Store files for easy access and retain copies of documents through either built-in features or integration with document management software.
Contact Management
Stores client information and history in a centralized database with search functionality
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Agent Management
Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.
Client Management
Manage contact details and communication with clients
Electronic Signature
Digitally sign online documents
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Lease Administration Platform Features (28)
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Portfolio Administration
Track leases, owned properties, and subleases within the platform.
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Lease Accounting
Manage accounts payable, accounts receivable, expenses, and percentage rent within the platform.
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Lease Auditing
Identify potential savings in operations, locate leases to review, and examine detailed asset portfolios.
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Document Management
Store and access relevant real estate documents or integrate with enterprise content management software.
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Critical Date Alarms
Set customizable email or pop-up alerts for events such as rent escalation, security deposit maturation, and lease expirations.
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Regulatory Compliance
Ensure FASB and Sarbanes-Oxley compliance with built-in management tools. Maintain an electronic record of approvals within the system.
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Localization
Enables users to view and transact business with the same content in multiple languages and currencies.
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Integration / APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
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Reporting
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
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Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Property Management
Add, view, and edit details of all properties managed by an agency that are available for sale or rent
Contract/License Management
Track, store, and access client contracts or licenses
Tenant Management
Managing renters, rent payments, maintenance workflows & documents.
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Workflow Management
Create, design and manage workflows for repetitive tasks
Insurance Management
Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Task Management
Create, manage and track all task activities and progression
Contact Management
Manage, organize, and store contact information
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Real-Time Reporting
Active reporting of data and metrics
Facility Management Platform Features (36)
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Maintenance Planning
Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations.
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Facility Inventory Management
Track material, equipment, and inventory usage across facilities. Record historical usage data, supplier information, and estimated replacement costs.
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Space Planning
Provide information detailing how the space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.
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Move Management
Coordinate employee and asset moves, adds, and changes (MAC) to reduce associated costs and minimize organizational disruption
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Vendor Management
Source vendors and contractors through a centralized directory within the system. Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance.
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Service Request Portal
Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal.
Green Building Operations
Monitor energy and water usage in buildings, use energy usage data to generate actionable reports, and forecast the performance of "green" initiatives to reduce energy costs, greenhouse gas emissions, and other associated waste.
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Reporting & Dashboards
Visualize facility data and KPIs using built in dashboards, and create custom reports around facility usage statistics.
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Facility Document Storage
Maintain a central online repository for facility documentation, such as lease documents, that is easily accessible by facility management personnel.
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Mobile Field Access
Facilitate maintenance planning and task completion with mobile access to facility management tools.
Facility Asset Management
Manage and track high-value assets including office equipment, furniture & more
Task Management
Create, manage and track all task activities and progression
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Service Request Management
Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Parts Management
Track parts inventory levels and manage re-stocking
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Workflow Management
Create, design and manage workflows for repetitive tasks
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Equipment Management
Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Space Management
Manage occupancy and space utilization in facilities and buildings
Incident Management
Manage and track all disruptions and incidents
Contract/License Management
Track, store, and access client contracts or licenses
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Materials Management
Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Document Management
Store, manage, and track all electronic documents in a centralized location
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Historical Reporting
Information, data and reports that are being tracked over time
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Operational (14)
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Contract Management
Simplifies the creation, review, and compliance of real estate leases, documents, and contracts
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Communication Tools
Collaborate with team members and individuals involved in transactions through text, email, or built-in messaging features. Track messages exchanged through these channels.
Transaction Management
Supports the entire transaction workflow: Tracks converted listings, generates transaction documents, and automates commission calculations.
Mobile App
Provides a mobile version of the solution that can be accessed by on-the-go real estate agents
Opportunity Tracking
Tracks listings, closing rates, and overall pipeline information
Agent Monitoring
Tracks and analyzes the performance of individual real estate agents
Property Management
Add, view, and edit details of all properties managed by an agency that are available for sale or rent
Interaction Tracking
Track interaction history by documenting conversations for contacts
Task Management
Create, manage and track all task activities and progression
Website Management
Built-in website builder or integration with third-party site
Listing Management
Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Regulatory Compliance
Compliant with ASC 842 and/or IFRS 16 guidelines.
Accessibility
Allows users to track and control activity across cloud dashboard.
Space and Facility Management (27)
Facility Inventory Management
Track equipment, inventory, assets and resources across all buildings.
Booking Systems Integrations
Integrate with other forms of facility, asset or space management software platforms.
Space Planning
Provide information on how space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.
Maintenance Planning
Schedule and assign maintenance work orders to facility workers from within the system.Work orders can be submitted and prioritized in according to most essential operations.
Room Booking
Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Contact Management
Manage, organize, and store contact information
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Space Management
Manage occupancy and space utilization in facilities and buildings
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Document Management
Store, manage, and track all electronic documents in a centralized location
Workflow Management
Create, design and manage workflows for repetitive tasks
Task Management
Create, manage and track all task activities and progression
Lease Management
Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Contract/License Management
Track, store, and access client contracts or licenses
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Sustainability Management
Manage and monitor compliance with government regulations on environmental standards
Resource Allocation & Planning
Assign available resources (human and/or non-human) to various projects and tasks
Inventory Management
Track and manage inventory levels to maintain proper supply
Workplace Analytics (3)
Space Usage
Allow administrators to measure demand of the space and utilization of the workspace.
Trends & Preferences
Analyzes employee trends and preferences of working environment in the workplace, providing useful data for space planning and layout.
Forecasting
Generates utilization forecast reports on future space needs.
Administrative Tools (3)
Service Request Portal
Respond to and manage property maintenance requests submitted through a centralized web portal.
Capacity Planning
Allow administrators to set capacity limits for a variety of spaces to ensure workpalce safety.
Reporting & Dashboards
Visualize property data and KPIs using built in dashboards and create custom reports around property usages statitiscs.
Functionality (17)
Lease Audit
Identifies potential savings in operations, locate leases to review, and examines lease portfolios.
Financial Management
Manages accounts payable, accounts receivable, and payments within the platform.
Portfolio Administration
Tracks lease inventory within the platform.
Critical Date Alarms
Sends user notification of critical dates.
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Contract/License Management
Track, store, and access client contracts or licenses
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
Purchase Order Management
Create, send, and track purchase orders and their statuses
Contact Management
Manage, organize, and store contact information
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Integration (2)
Real Estate
Integrates with real estate management solutions.
ERP System
Integrates with ERP Systems.
Automation (4)
Reporting
Automates accountant analysis and journal entry reporting.
Lease Data
Automate lease clause and data management.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Real-Time Reporting
Active reporting of data and metrics
Agentic AI - Lease Administration (4)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Integrated Workplace Management Systems (IWMS) features (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Lease Accounting (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Forecasting
Form predictions based on past and present data/trends
Budgeting/Forecasting
Create budgets based on historical data and future projections
Agentic AI - Facility Management (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Additional Functionality (117)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Data Import/Export
Import and export data to and from software applications
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Email Templates
Pre-made examples and templates for emails
Customizable Branding
Add customized logos and colors to align with company branding
Lead Capture
Automatically identify and save contact information of potential customers
For Real Estate Agencies
For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Client/Property Matching
Match clients or tenants with suitable properties based on their specific requirements, preferences and budget
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Customizable Reports
Alter the layout and content of reports
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Email Marketing
Create and send email blasts/campaigns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
API
Application programming interface that allows for integration with other systems/databases
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Multi-Location
Manage and support multiple locations
Amortization Schedule
Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Reports
Alter the layout and content of reports
Document Storage
Store and organize documents in a centralized system
Customizable Fields
Customize data fields to support various needs and use cases
Dashboard Creation
Creation and customization of dashboards
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For Equipment Leases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Critical Date Alerts
Notifications received when important dates and deadlines are coming up
Payment Tracking
Track sent and received payments, invoices, and bills.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Alerts/Escalation
System alerts about the need to escalate an issue or request
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Currency Conversion
Change one currency to another based on real-time rates/values
Configurable Workflow
Configure existing workflows to meet your organization's needs
General Ledger
Centralized accounting record which tracks all financial transactions
Multi-Currency
Manage and handle various international currencies
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Updates
Receive system updates as soon as any changes are made
Customizable Reports
Alter the layout and content of reports
Multi-Location
Manage and support multiple locations
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Activity Tracking
Track and document all activities across devices, networks, and other systems
Real-Time Data
Receive data and information in real time
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Commercial Leases
For commercial leases
Residential Leases
For residential leases
Customizable Reports
Alter the layout and content of reports
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Document Storage
Store and organize documents in a centralized system
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Electronic Payments
Electronically collect payments for goods or services
Mobile Access
Access software remotely via mobile devices
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Activity Tracking
Track and document all activities across devices, networks, and other systems
Retail Leases
For retail leases
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Lease Origination
Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
General Ledger
Centralized accounting record which tracks all financial transactions
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Lease Tracking
Monitor the process of lease agreements
Multi-Currency
Manage and handle various international currencies
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Checklists
An itemized to do list that can be edited as tasks are completed
Real-Time Data
Receive data and information in real time
Activity Tracking
Track and document all activities across devices, networks, and other systems
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Status Tracking
Track the status over time for a request, process, asset, or transaction
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Inventory Control
Monitor product stock levels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
For Schools
Designed to be used by kindergarten, primary, middle, and senior secondary schools.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Multi-Location
Manage and support multiple locations
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Reports
Alter the layout and content of reports
Commercial Properties
Designed to serve commercial properties
Residential Properties
For residential properties
Data Import/Export
Import and export data to and from software applications
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Technology Glossary Features
View definitions of the features and discover new technology terms.
Maintenance planning is the process used to identify and resolve maintenance problems. Learn more about maintenance planning, the best practices to follow, and how businesses can develop an effective maintenance plan.
Move management is the process of planning and coordinating a relocation, most often an employee move. Learn its types, services, and benefits.


