IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.

Seller

IBM

Discussions

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Nicole Gerentine (Worldwide Campaign Manager at IBM)

Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.

Enterprise organizations: Companies with more than 1,000 employees.
Government: Government administration and related public-sector operations.
Utilities: Organizations managing facilities and real estate across their operations.
Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.

Time to go live	Relative frequency
More than 12 months	Most common
6–12 months	Less common
Under 6 months	Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.

Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

G2 reviews are authentic and verified.

Here's how.

Carlos M.

Software Development Engineer

Small-Business (50 or fewer emp.)

3/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"I work as a professional IBM TRIRIGA Application Developer"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I love the ease at which developers can build customizable forms and process flows for their business users. It's simple to navigate through, since the TRIRIGA layout can also be customized per user's security/template. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I dislike how IBM TRIRIGA has yet to modernize its look. I feel that it would be most beneficial if an improved UI were put into action. Although simple in concept, I recognize that redesigning can be costly and for something that fits with an enterprise resource planning and integrated workplace management realm, often times the need for fanciful design goes unheard. I think that nowadays platforms of all market varieties are heading towards a sort of beautiful design that keeps up with the online fashion standards of today. I think that IBM TRIRIGA should follow this trend. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

For anybody looking into IBM TRIRIGA, make sure that you have an understanding of the clientele that it can serve. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

The work I do in IBM TRIRIGA stretches from Facilities Management, Capital Project Management, and Real Estate/Property Management. I work in a modular fashion and need to be well-versed in many out-of-the-box features of TRIRIGA. I've realized that TRIRIGA allows me to provide the business user with the means to achieve their goals (in my project case, it is document digitalization and organization). Additionally, we are currently working on integration between software to better user experience with IBM TRIRIGA as a whole. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Aviation & Aerospace

Enterprise (> 1000 emp.)

12/21/2020

"The program can be slow and reporting information inaccurate."

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I like the depth of information the program allows you to report. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The program can be slow and information can be inaccurate. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Facilities Services

Enterprise (> 1000 emp.)

12/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"A bit clunky"

1.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Useful for monitoring space attributes like energy use Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The interface was a bit clunky. I have not used the system for some time so I might be a bit out of date. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

12/10/2020

"Enjoyed working on Tririga"

3.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Ease of mass resource assignment for tasks. Clean site layout that is easy to Navigate Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga can be a bit slow when processing requests, pulling up maps Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Real Estate

Enterprise (> 1000 emp.)

Updated 3/24/2020

Originally submitted 3/23/2020

"Best tool for Huge data and manipulation"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga itself is a IWMS... meaning it has all the module right from inventory to maintenance, leasing to construction all can be done at one place. Also tririga is now available in UX by IBM with cool UI and features. The API from tririga allow user to connect it with SAP, PEOPLE SOFT also data can be pulled to Mobile app and all the modules of TRIRIGA can be developed on Mobile app. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Traditional UI and technical concept of workflow when multiple workflow trigger at a same moment it takes time but that is very intermittent. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

I would like to recommend to use tririga as it can be implemented easily, can accommodate most of the customisation, easy for end use to understand the product. UX application is also available from IBM Which make s this product more reliable along with its cloud implementation. We can also develope mobile application easily with 2 tier or 3 tier architecture which can be very much handy all the time. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

I am solving the Real Estate contract Management with lease automation and dropped the time of lease abstracting from 1 hour / 2 lease abstract to 10 min for 2 lease abstract. Along with that Facility Maintenance is key to wisdom in Tririga Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Mithun Bharadwaj D.

Tech Strategy Consultant (Tririga)

Management Consulting

9/19/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"IBM Tririga for Lease Administration and Accounting"

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga makes it easier to implement on the fly solutions based on custom requirements with the out of the box builder tools without the necessity to write complex code as the application itself has the ability to auto generate Java code based on the tasks we select in the workflows. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

There are certain glitches and known errors for which we need to wait each time for the hotfixes or platform upgrades to arrive. Not always but sometimes we need to wait for very long for an issue to be fixed at the platform level. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

I have implemented solutions for Capital Projects and real estate lease administration and accounting using Tririga and it's been one of the best applications compared to similar tools that I've seen w.r.t. ease of use and application support. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Vijay K.

Sr Systems Engineer Linux | Cloud Delivery Services - Maximo and TRIRIGA | IoT | IBM Software Group

Computer Software

Enterprise (> 1000 emp.)

9/30/2019

"Greater experience with Lease Accounting, Facilities Management and Capital projects."

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

IBM TRIRIGA offers space measurement and auditing tools to identify opportunities for better facility utilization and occupancy management. It also offers tools for space use agreements and chargeback in order to increase departmental accountability for space use. Other capabilities include move planning and management, budget and cost tracking, scheduling, and others. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I think nothing, its growing up day by day. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

I'm Tririga Implementation specialist, The software facilitates generation of higher results through real estate transactions and helps avoid lease penalties and overpayments. It streamlines lease accounting practices and incorporates current lease accounting standards to remain up-to-date with industry best practices. Advanced strategic planning tools are offered for alignment of facility planning with overall business goals. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Facilities Services

Enterprise (> 1000 emp.)

3/18/2020

"IBM Tririga Needs More Improvement"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Reports can be customized, complete information in each work task, and easy to understand service request logging (client side). Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Too slow to load, it is complicated to use, difficult to filter or sort (by date) - maybe just because of how my interface was created, too controlled by IT. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

IBM TRIRIGA Interface should be customized to what is needed. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

IBM Tririga helps with tracking all the clients’ service requests and with the reporting if what the status of the jobs are in. I only use it to log facilities management jobs. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Real Estate

Mid-Market (51-1000 emp.)

7/6/2020

"A good self explanatory software that allows all of it users to analyse data efficiently."

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga allows Generating informative Reports. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga sometimes Lag due to the corpus data. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Sai M.

TRIRIGA Product SPECIALIST

Enterprise (> 1000 emp.)

3/13/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"The best in industry"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The array of features that TRIRIGA offers is fantastic, especially UI/UX. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The people who support the client needs are not well trained Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Questions about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Guest User

What is IBM TRIRIGA used for?

0 Upvotes

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Anna Skrocki-Hebb

•

Last activity over 6 years ago

Why does this system lack so much integrity?

1 Upvote

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Pricing Insights

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

Average Discount

21%

View More Pricing Information

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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Features

Facility Management Platform Features

Maintenance Planning

Facility Inventory Management

Space Planning

Lease Administration Platform Features

Portfolio Administration

Lease Accounting

Lease Auditing

View More Features

Categories on G2

Facility Management Lease Administration Real Estate Activities Management

Lease Accounting Integrated Workplace Management Systems (IWMS)

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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

Profile Status

Value at a Glance

Time to Implement

Return on Investment

Top-Rated Alternatives

User Insights

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

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Questions about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)? Ask real users or explore answers from the community

Pricing Insights

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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Features

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