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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.
  • Enterprise organizations: Companies with more than 1,000 employees.
  • Government: Government administration and related public-sector operations.
  • Utilities: Organizations managing facilities and real estate across their operations.
  • Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.
Time to go live Relative frequency
More than 12 months Most common
6–12 months Less common
Under 6 months Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.
  • Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
  • Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
  • Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

Reviews

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews (203)

3.8
203 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Banking
EB
Verified User in Banking
Enterprise (> 1000 emp.)
"Tesla vs Honda"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Has integrated functionality for all real estate strategic and operational areas Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Difficult to implement, out of the box defects, lack of AR basic functionality, no OOB developed dashboards Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"TRIRIGA Review"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is an integrated solution which helps to solve multitude of corporate and organization issues. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

TRIRIGA is very complex and can be difficult to learn. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Most extensive IWMS product and Platform available"
5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Ability to use best practices for workspace management as well as ability to customize to specific business cases. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Need to modernize traditional foundational interface Review collected by and hosted on G2.com.

JC
Jennifer C.
Accounting Supervisor
Enterprise (> 1000 emp.)
"Total Package Software"
4.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Now that I've had the chance to attend this conference, I'm more aware of the total system capacity that IBM TRIRIGA software is capable of. Being able to support so many internal departments with cross-functional information is a way to close the gap created by departmental silos as well as empower and support internal and external customers. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Currently there are some system constraints that IBM is aware of regarding customization. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"How to get Tririga ready for the European market"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Rich functionality in all areas of the real estate lifecycle Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Missing functionality specific to the German speaking market Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"TRIRIGA, done right, can unlock strategic possibility"
5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The ability to manage real estate, facilities, and other operational activities in one place. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The documentation is very poor, making it hard for end-users to understand the full scope of functionality Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"TRIRIGA is flexible"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It's a framework that consists of many features that help organizations organize and process large and complex data sets. Very helpful because it provides, out of the box, design patterns that are proven to add value and quick returns. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

With flexibility, you have multiple options and sometimes steep learning curves. Documentation also needs continuing improvement to help move this platform up the scales of the capability maturity model. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"brian's review"
5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

robust functionality, linkage through the organization, no paper, accessible from anywhere Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

not the most user friendly, sometimes too many layers are need to get where you need to go Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"Tririga"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The different components available, ability to customize Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Third party support at implementation and not sticking to out of the box configuration as much as possible Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"lease accounting"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The ease of use and configuration of the system. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The difficult of performing system upgrades and the response time of support tickets. Review collected by and hosted on G2.com.

Questions about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is IBM TRIRIGA used for?

0 Upvotes
0
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Anna S.
AS
Anna Skrocki-Hebb
•
Last activity over 6 years ago

Why does this system lack so much integrity?

1 Upvote
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

Average Discount

21%

View More Pricing Information
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IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Features
Maintenance Planning
Facility Inventory Management
Space Planning
Portfolio Administration
Lease Accounting
Lease Auditing
Categories on G2
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