IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews & Product Details

IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.

Seller

IBM

Discussions

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Nicole Gerentine (Worldwide Campaign Manager at IBM)

Value at a Glance

Averages based on real user reviews.

Time to Implement

12 months

Return on Investment

27 months

View More Pricing Information

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User Insights

Average based on 203 real user reviews.

Implementation Time

12 months

Perceived Cost

$$$$$

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA), and what problem is it built to solve?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is used to bring real estate and facilities work into a shared system. Teams use it to manage property and lease information alongside space, maintenance, and capital project activities.

What languages does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) support?

IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) supports 20 languages, including Arabic, Chinese (Simplified), Czech, Danish, Dutch, and others.

What company sizes and industries is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) the best fit for?

The strongest fit signal is for enterprise organizations managing substantial real estate or facilities portfolios. Positive user experience is concentrated in large organizations and in sectors with complex property, space, or operational needs.

Enterprise organizations: Companies with more than 1,000 employees.
Government: Government administration and related public-sector operations.
Utilities: Organizations managing facilities and real estate across their operations.
Real estate and banking: Teams handling property portfolios, leases, and associated accounting.

How long does it take to implement IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) across a team?

Go-live is most often a long, multi-phase effort, with timelines extending beyond a year the clearest cluster. Other teams report shorter implementations, though the time required varies considerably.

Time to go live	Relative frequency
More than 12 months	Most common
6–12 months	Less common
Under 6 months	Infrequent

What customer support options does IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) provide, and how do users find the overall support experience?

Support is available through knowledge resources and assisted channels, including the knowledge base, chat, and phone support. The support experience is mixed: users describe helpful assistance resolving issues, while others report slow responses or inconsistent product expertise.

What is the experience like for teams switching to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) from another tool?

Moving to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has often meant replacing a narrower lease, accounting, or facilities tool with a broader system for connected real estate and operational work. Prior tools include lease and accounting systems such as Accruent and SAP FRE, as well as work-management tools such as MCS; some teams also moved from spreadsheet- or Primavera-based processes. The expanded scope and centralization can reduce reliance on separate systems, but the transition may require careful implementation and adjustment to a more complex product.

What features or capabilities could make IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) even more useful?

The product could be more useful with improvements that make everyday work smoother and information easier to act on.

Simpler interface and navigation: Reduce excessive clicks, pop-up windows, and complexity so users can find and complete tasks more easily.
Stronger reporting and analytics: Make reports easier to build and use, with clearer dashboards and more built-in analytical capabilities.
Better performance and stability: Improve responsiveness and reduce slowdowns, freezes, and other reliability issues.

G2 reviews are authentic and verified.

Here's how.

ANAND S.

Mechanical Design Engineer

Enterprise (> 1000 emp.)

Updated 1/8/2021

Originally submitted 1/3/2021

"Amazing Real Estate management experience using Tririga"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Really Customizable as per our need and lot of things can be integrated like requests for any change or tracking certain assigned task to employees, managing real state business Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It can be little more user friendly, the UI can be improved as well Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Go for it Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

Managing the space allotted to various stakeholders and also any change required in the near future were managed using Tririga as it can easily integrated with other softwares like AutoCAD Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Roula s.

Real time monitor

Mid-Market (51-1000 emp.)

2/11/2021

"Strongly recommend"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The space management is very useful tool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Hope it can send notification when something new is going on Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Real Estate

Enterprise (> 1000 emp.)

12/16/2020

"Tririga is modular and is an Acquisition product from IBM, a lot of compatibility issues with Maximo"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Modular and covers real estate needs but with limited maintenance capabilities Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Pricing and non availability or very less partners to implement Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Good solutions for any large real estate setup Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

The project that I was on was for Tririga to solve IWMS challenges for a large real estate owner. The project focused on real estate building and asset management & property management with energy tracking. Maintenance was in Maximo. It is a good tool but the implementation took almost 2 years. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Information Services

Mid-Market (51-1000 emp.)

Updated 12/12/2020

Originally submitted 9/16/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Tririga is recommended for managing all PM, CM and FM related stuffs"

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga is very nicely developed to manage all Lease relatives activities, capital projects related activities. And it has very nice user experience as well Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

In some cases, it gets slow and some sections in the page take more time to load and UI is not that pleasant Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

If you want an application to handle all property related activities then you must try Tririga Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

All Lease related problem, Tririga made it easy to handle all those Lease related stuffs Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Construction

Enterprise (> 1000 emp.)

12/14/2020

"Tririga is a solid business tool"

4/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The user interface is easy to manage and the program has a decent amount of flexibility. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

The version I used was limited to using antiquated Operating systems and web servers. The only way we could work in the system was using Windows OS and Internet Explorer Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

There are a multitude of products out there: Salesforce and Accruent are both systems that do similar work Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

We were able to streamline communication and quickly distribute documents to multiple locations Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Retail

Enterprise (> 1000 emp.)

12/9/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Would recommend for Businesses with low-medium data complexity and volume"

2.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

User Interface and effective Search Functionality Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Data Integration to Tririga is complex when migrating from complexed ERP systems like JDE or SAP Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Through Analysis of all the requirements from End users need to considered. Lot of day to day functions that the user presently have in an existing ERP may not be available in Tririga. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

Property Management and Facility Management modules are very well designed and is effective in Managing clients with large number of Warehouses, Retail outlets, etc. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Tom R.

Senior Sales & Account Manager

Mid-Market (51-1000 emp.)

12/20/2020

"IWMS at a price"

3/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Strong IWMS product set

Full broad solution Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Incredibly expensive solution.

Number of consultancy days high. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Valon M.

Founder

Small-Business (50 or fewer emp.)

12/14/2020

"Extensive solution, but not user-friendly and UX driven"

1.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Highly configurable and has many modules Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Very complex and not user friendly, sometimes basic features are not included. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

12/14/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Tririga is well managed tools for lease, capital projects and facilities management."

5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

IBM Tririga has wide scope to meet the business requirements. Also it can be integrated with various other tools. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It had bit old layouts and design for classic applications. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA):

Its nice tool go ahead with it. Review collected by and hosted on G2.com.

What problems is IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) solving and how is that benefiting you?

Tririga has vast scope and it can meet business requirements easily and its easy to customize. It is time saving tool. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Outsourcing/Offshoring

Small-Business (50 or fewer emp.)

12/10/2020

"GES"

4.5/5

What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

It's a very user-friendly interface and easy to navigate and explore. Since it's browser-based, even the performance is good. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Nothing specific I would say. I found it very comfortable to work with. Review collected by and hosted on G2.com.