Quick turnaround time and great customer support. Review collected by and hosted on G2.com.
Live person to talk to. We are old school and always feel that a person to person always works best. Review collected by and hosted on G2.com.
Quick turnaround time and great customer support. Review collected by and hosted on G2.com.
Live person to talk to. We are old school and always feel that a person to person always works best. Review collected by and hosted on G2.com.
Support was thorough and helped resolve my issue. Review collected by and hosted on G2.com.
Not anything, other than the answer could have been instant :) Review collected by and hosted on G2.com.
Its Platform is very riche . you can have solution for all the problem with minimum Customization or personilization Review collected by and hosted on G2.com.
SOme module are not enhanced frequanty to be inline with the new buisness requirment e.g. Green Buiding Application Review collected by and hosted on G2.com.
Simple but Powerful CAFM Software for every organization. Review collected by and hosted on G2.com.
I kept thinking but didn't find any negative point to dislike. Review collected by and hosted on G2.com.

Building Operations, Asset Management, Parts Inventory Review collected by and hosted on G2.com.
Limited end-user customization and out of box reports Review collected by and hosted on G2.com.
Archibus is a full suite of products allowing users to manage their facilities from inception to disposition. The recent updates to the interface (starting with v25) have really enhanced the user experience! Review collected by and hosted on G2.com.
The online documentation doesn't always provide answers to questions about functionality. It lacks information about certain processes. The documentation search utility is frustrating when searching for more than one word.
Can only assign one security role per user, which leads to multiple roles that need to be set up and managed for users. Review collected by and hosted on G2.com.
Archibus provide new Product updates regularly, including new features Review collected by and hosted on G2.com.
Its a bit hard to upgrade from the previous version of Archibus schema to the later one. Review collected by and hosted on G2.com.

I used this software about 7 years just on one project. I thought it was very easy to use and the customer service/help desk people were great to deal with; very helpful. Review collected by and hosted on G2.com.
There were times when I was placing a symbol on the floor plans and it was supposed to lock in place. The next time I opened the file the symbols were all on top of each other at 0,0. I called the help desk and they always did their best to help me out. Review collected by and hosted on G2.com.
Its great for space and facility management. Very customizable according to needs and integrates well with CAD and Excel. Review collected by and hosted on G2.com.
The learning curve is steep. Interface is not user friendly. Review collected by and hosted on G2.com.
Asset management and tracking as well performance metrics and workflows. Review collected by and hosted on G2.com.
Integrations with Workday from a future proof perspective seemed troubling. Review collected by and hosted on G2.com.
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