ARCHIBUS Reviews & Product Details

ARCHIBUS Overview

What is ARCHIBUS?

ARCHIBUS Enterprise reduces complexity through native business intelligence. ARCHIBUS turns BIM, GIS and Mobile into powerhouses that accelerate understanding of your real estate portfolio, workspaces, and operations, and speeds business processes.

ARCHIBUS Details
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Product Description

ARCHIBUS Enterprise reduces complexity through native business intelligence. ARCHIBUS turns BIM, GIS and Mobile into powerhouses that accelerate understanding of your real estate portfolio, workspaces, and operations, and speeds business processes.


Seller Details
Seller
ARCHIBUS & Serraview
Company Website
Year Founded
1982
HQ Location
Boston, MA
Twitter
@ARCHIBUS_USA
1,507 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
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ARCHIBUS Reviews

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Electrical Designer/BIM Manager/Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Its great for space and facility management. Very customizable according to needs and integrates well with CAD and Excel. Review collected by and hosted on G2.com.

What do you dislike?

The learning curve is steep. Interface is not user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try before making any decisions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Space management and utilzation. Create service requests and move management Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Asset management and tracking as well performance metrics and workflows. Review collected by and hosted on G2.com.

What do you dislike?

Integrations with Workday from a future proof perspective seemed troubling. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving asset inventory and location tracking issues that persist. Review collected by and hosted on G2.com.

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Facilities Management Supervisor
Government Administration
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

There are many competing products for facility management in this industry. Where ARCHIBUS shines is in the power to easily customize and create entire new data sets / modules. This puts the power in the hands of the end users to build powerful and dynamic applications within the framework provided.

ARCHIBUS is on a steady development cycle and is constantly building new applications and circling back to build on their success. Over the years I have been working with the software, it has grown tremendously from a Facilities specific application to a real enterprise solution, tacking everything from real estate and facilities to fleet and telecom management.

In addition to the software, there is an amazing user community. Both the local user groups as well as the international user conference are amazing resources and inspire you to bring your own implementation forward. Review collected by and hosted on G2.com.

What do you dislike?

It would be very difficult to find something that I don't like about the software. If anything, the amount of flexibility in the product leads you to dream up customizations which you can't possibly complete with limited funds and resources, which can make it painful for the out of the box solution to catch up to your dreams. We have a few times forged ahead with a system modification on our own and see it introduced a few versions later in the stock product. That is the price of being on the bleeding edge I guess. ;) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for an enterprise level software which can meet very specific needs, ARCHIBUS is the one for you. Work with an experienced business partner and you will see powerful results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are measuring performance of buildings, staff and contractors. Making well informed strategic decisions based on quality data. By adding mobile capabilities, we are seeing great improvements in customer service and response times. The return on investment calculations we have done for various module implementations have always been in the hundreds of percent range, which shows real value to senior management. Review collected by and hosted on G2.com.

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Consultant
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I especially liked the ARCHIBUS interface. It was my experience with other software's in similar functions that however functional the baseline platform was there was always a gap in functionality that did not extended to the interface. ARCHIBUS was east to navigate and for the purposes of my role it served its purpose very well. It was my experience that we never ran into to many issues from a technical standpoint when using ARCHIBUS and overtime that functionality persisted. Which, in the context in which I was using the program, was very important. Review collected by and hosted on G2.com.

What do you dislike?

ARCHIBUS was easy enough to learn but I felt that there wasn't much more to the program after the initial introduction I received. Unlike some other tools I have utilized, ARCHIBUS did not have much in the way of customization after the intial set up. I would have liked to have been able to customize my interface more, to engage in more technical modifications of some of the program's features etc. Being able to have a tool that can be molded to business needs that are both dynamic and very intricate involves a level of modification I feel like ARCHIBUS did not effectively provide. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great platform that has served my department well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The context of my use of ARCHIBUS was in a primarily project management role. We have field crews that go out to perform scheduled cuts of a number of different properties and we needed to be able to track their progress and performance on a daily basis. After introducing ARCHIBUS we were able to track my more effectively which crews were more efficient at getting to their scheduled lots and where interruptions in workflow were happening most commonly. Review collected by and hosted on G2.com.

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Manager
Facilities Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

There is a tremendous amount of functionality across multiple domains - out of the box. Install the application, connect to the provided database and you have a great platform to start your IWMS journey. The mobile application is a GREAT way to extend ARCHIBUS access to all users in your organization. Review collected by and hosted on G2.com.

What do you dislike?

As 'wide' as ARCHIBUS goes, there are still some disconnected domains that could be better integrated - Portfolio planning integrated with Move Management, for example. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start with using ARCHIBUS out of the box. Many clients think that they need to customize the application, only to realize later that the *need* might not have been as necessary as originally thought. OR that more customization might need to be done to further *tweak* the changes originally made.

Use the application as it exists - there's a TON of functionality built in - take some time to realize what really needs to be customized. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As an implementer of ARCHIBUS, we work with our clients to solve many business related problems and issues. The flexibility with the application allows us to use the same modules to solve different problems with varying solutions. Review collected by and hosted on G2.com.

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IWMS Senior Management Professional
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ARCHIBUS is a solid logical IWMS enterprise grade database at its core. It is supported by the company as well as an extensive and talented partner network providing all manner of services from turn-key to SaaS forms of implementation. The best features of the software are its logic being sound, and the ability to find experts in the software. Review collected by and hosted on G2.com.

What do you dislike?

Personally, coming from a CAD background, I would have liked to see the Overlay product maintain throughout all the past releases. Presently, that situation is moot, as ARCHIBUS has listened to the users, and done a great job and hearing and developing what is most requested. Kudos on ARCHIBUS for allowing growth to the web, as well as listening to client/server customers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For any IWMS software or CAFM software, it is critical to define your needs and goals with benchmarking. Creation of a well thought out project plan is paramount for expectations both internal and external to be met. Although the software is quickly learned, we have found that quite often, the end users are not familiar with every aspect of what the software is capable of. Not only will staff become more productive with ARCHIBUS through immersive training, but they will also become more proficient at Facilities Management. It is a win- win situation for all parties. Take the time, and you will end up with organic change for the better of your organization. My personal favorite activities are Space Management, CMMS, Asset tracking, Emergency Preparedness, and Real Property and Lease. There are other very impressive global offerings both SaaS, and client server. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using mobility within the ARCHIBUS product and with its 3rd party add -on vendors, we have implemented occupancy and headcount tracking for global corporations lowering overall man hours in the neighborhood of 40% for data gathering. Review collected by and hosted on G2.com.

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IT Project Manager
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the Space module. It provide from top level report down to grain level, which meet either faculty users or corporate users' needs. Building Operation module provides an effective workflow to manage and track service requests. Review collected by and hosted on G2.com.

What do you dislike?

I think PPIMS module need more user-focus. The current version doesn't fit in well with user's need. The setup interface was too complex to use. Need to have a simple, easy understand process, and flexible user interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

space optimisation, save time and costs for building operations. Review collected by and hosted on G2.com.

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CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Smooth user interface and flexibility to configure the platform. Also, very flexible workflow configuration for different roles, and security for users. Review collected by and hosted on G2.com.

What do you dislike?

Might be a little difficult to modify screens or forms. Lots of the configuration of screens still require some coding. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Nice web-based interface and functionality. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

IWMS integrated systems for clients. Able to bring in several legacy and separate systems into one integrated system. Review collected by and hosted on G2.com.

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CM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ability to do the job fast within the overlay environment. I like the new added functionality within the web central gui now and i think there has been huge progress made in making it more tied in with the modern ways of working our clients follow. Review collected by and hosted on G2.com.

What do you dislike?

drawing control, version control, being able to track changes overtime both in data and linked to drawings. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Far spread team using one central solution to deliver a service. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how when updates are made on maps they are immediate. Review collected by and hosted on G2.com.

What do you dislike?

Some of the reports that can be pulled can be difficult navigating through. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's a grea way to pull and compare reports on space. A good resource to use when managing space integrity Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Nothing, it's old software that's not user friendly Review collected by and hosted on G2.com.

What do you dislike?

Everything, opening and closing work orders is tedious, the reports are crap. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we were trying to make sure that we were utilizing our man power correctly, but this software didn't help Review collected by and hosted on G2.com.

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