Hivebrite Reviews & Product Details

I really like that Hivebrite cares about their customer's experience. They've been fantastic at understanding how we use the product and showing us how to adjust it to fit our needs. I also appreciate their use of AI, especially the matching tool that suggests partnerships and makes it easy to connect with others. It's helpful to have networking opportunities suggested, especially in today's world. The setup process was very intuitive, and I didn't need highly specialized skills to get it running. The onboarding support team was incredible, ensuring we had everything we needed to welcome new members to the community. They also listen to what's being used and adjust their roadmap based on actual customer needs. Review collected by and hosted on G2.com.

I do wish that their knowledge base was more accessible to search through. The materials are there, but there are so many different materials, and it's hard sometimes to find exactly what I'm looking for. They've just released an AI feature for that too, so it should be easier for me to administer and support my clients as they are set up in Hivebrite. It would be great if tools like Gemini or something like that where I'm using another AI tool could go through and give me specific advice or context on where to click or what I need to do when setting up a community or any of the other admin pieces. Review collected by and hosted on G2.com.

How effectively the platform could be shaped around our specific identity. We customised the space heavily to reflect the Northvolt brand, using colours, typography, and visual language to create something that felt immediately familiar to alumni rather than a generic community platform.

The ability to build custom webpages within the platform was particularly valuable. This was used to create dedicated resource pages, topic-specific content hubs, and information listings, all with flexible, customisable section layouts that gave us control.

The news article function became a core part of how we communicated with members. It is quick to produce, clean to read, and easy to keep consistent. We used it to publish reported updates on what was happening across the former Northvolt sites, industry news, and community stories. Combined with the email and newsletter tools, it gave us a full content and communications stack in one place.

We also leveraged the Job postings feature heavily, to highlight roles that may be of interest to the engineers, manufacturing force, and corporate employees of Northvolt. We posted roles as admin, and made it possible for alumni to publish roles themselves to support a grass-roots initiative to keep content fresh. Review collected by and hosted on G2.com.

One area for development: the image and media handling could be stronger. Uploading photos individually is time-consuming and makes building larger galleries impractical. The Media Center module is capable, but the interface takes some time to navigate intuitively. These are refinements rather than shortcomings — but worth noting for teams planning heavy visual content. Review collected by and hosted on G2.com.

Hivebrite has been a one-stop shop for our community management needs. Before switching, we were relying on several different software tools to try to accomplish the same thing. Now our constituents only need a single login to access all of these benefits, which makes the experience much simpler. I'm really excited for our year ahead with new AI features coming to Hivebrite, I think it will be an even better value for money. Review collected by and hosted on G2.com.

My only issue with Hivebrite is that I don’t always have enough time to make it as amazing as it could be. There are a lot of tools and features I don’t use simply because I can’t fit them in, time-wise. Still, I focus on what works for us and make the most of the time I have. Review collected by and hosted on G2.com.

What I like most about Hivebrite is that it integrates community management, communications, events, and opportunities for alumni into a single platform. Additionally, its segmentation and automation capabilities allow me to offer a more personalized experience and strengthen the relationship with our community efficiently. I also value how the functionalities allow for more efficient management of the relationship with our alumni. Audience segmentation makes it easier for each person to receive relevant information according to their interest profiles, while event and opportunity management helps us promote greater participation and interaction with the community. Moreover, having all this information on a single platform optimizes our processes and improves the alumni experience. Review collected by and hosted on G2.com.

I really believe that some modules should be more customizable, as well as the filter when segmenting. It would be useful to have options to customize fields, views, and reports according to specific needs, to be able to create more filters for segmentation, and to have permissions so that other areas can consult information without the possibility of modification. Review collected by and hosted on G2.com.

The platform works really well for our members to connect and host events. There's so many helpful details that really make it easy to connect. But as for an admin side, this is the best customer service I've ever experienced. They respond so quick with any questions we may have, are flexible with our plans, are amazing trainers, and they take our suggestions into account when creating new features. I've been working with Hivebrite for a year and the amount of advancement on this platform is incredible. Our reps, Erin and Rachael, are the best reps I've ever worked with. They are so intelligent and motivated, I actually look forward to our calls on the calendar. Review collected by and hosted on G2.com.

The only major downside to Hivebrite (or really any member platform) is getting those members to be social. You're competing with other social apps that have extreme algorithms to keep users on the app. So creating a habit practice with your members can be challenging, but I really don't think this is Hivebrite specific. Review collected by and hosted on G2.com.

I like how Hivebrite makes it easy to connect with program participants, share resources, and engage young people in meaningful discussions. I can monitor the community to help keep our young leaders safe, and use features that encourage people to interact with our programming. I love the badging and forums features, as well as the Buzz/global live feed. I also like that I can be flexible with the platform and adapt it to meet our needs. Review collected by and hosted on G2.com.

I find the language options limited. I have to translate each page manually and create a version in each language, then revise multiple versions when I update the content, which is tedious. Navigating user lists can also feel a bit counterintuitive. Review collected by and hosted on G2.com.

Hivebrite is not only an excellent community platform with great features, and a lovely UI / UX, they also provide brilliant customer service, high-quality feedback and guidance, and they take the time to build strong, lasting relationships with their clients. Review collected by and hosted on G2.com.

There are very few things we dislike about Hivebrite. If I had to point out one area for improvement, it would be making the process for requesting new or custom features more transparent and easier to understand. Review collected by and hosted on G2.com.

I really like the overall look and feel of the platform. It feels modern, welcoming, and gives us flexibility in how we create the experience for our members. The Hivebrite team has also been amazing to work with, and I appreciate that they are regularly making updates and enhancements to the platform. They just recently rolled out new AI functionality, and we are learning how we can make that work for us. I also really value having the ability to make changes on the back end ourselves, giving us more control to adapt the platform as our needs evolve. Review collected by and hosted on G2.com.

I would love more support/email templates for helping us engage with our members. We don't have a large team, and are learning as we go with limited time/resources. Review collected by and hosted on G2.com.

I really like the directory with its interactive map. The group feature is also impressive, allowing alumni to connect by training groups, regions, and interests. The initial setup was easy, and the onboarding team's support was excellent. Review collected by and hosted on G2.com.

Hivebrite is very comprehensive, powerful, and robust for large structures. This power and robustness come at a cost for our small structure, which would have needed more paid options to achieve its goals. Review collected by and hosted on G2.com.

I think Hivebrite is easy to use, we get good customer support from the team, it's intuitive and has most of the tools that we need for our community. We're working on integrating it with other platforms we use internally so that's also a plus, and it generally works well. Having an app also makes things easy. Review collected by and hosted on G2.com.

It's quite expensive, so pricing could be improved. And sometimes I get errors, but nothing too serious. Review collected by and hosted on G2.com.