---
title: Hivebrite Reviews
meta_title: 'Hivebrite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 225 reviews by the users' company size, role or industry
  to find out how Hivebrite works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 225
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Hivebrite Reviews
**Vendor:** Hivebrite  
**Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 225
## About Hivebrite
What is Hivebrite? Hivebrite is a flexible, intelligent community platform that helps organizations build, manage, and grow impactful communities. Hivebrite simplifies operations and transforms community data into clear, actionable insights, enabling teams to run vibrant, branded communities with confidence. We work with all sectors—from education and business to associations and nonprofits. Over 1,500 organizations worldwide, including Roche, American Psychological Association, Obama Foundation, Columbia Business School, The Channel Company, and U.C. Davis, trust Hivebrite to power their communities. We also practice what we preach with our own exclusive customer community, where community professionals connect, share best practices, and learn from one another. Key Features -\&gt; Customization Capabilities Make the platform yours. Customize every element—from branding to functionality—so your community reflects your identity, not ours. No coding required. -\&gt; Groups Management Our Groups feature lets you create sub-communities within your main platform. Structure your community exactly how your organization works\*\*—whether that&#39;s regional chapters, special interest groups, project teams, or cohort-based programs. Each Group gets its own dedicated space with customizable settings, member access controls, and activity feeds,\*\* so different segments of your community can thrive independently while staying connected to the whole. -\&gt; Event Management From intimate gatherings to global conferences—everything you need to plan, execute, and engage members through meaningful experiences. Create event pages, manage registrations, send reminders, and track attendance all in one place. -\&gt; Member Directory Build a rich, fully customized directory that highlights what makes your community unique and puts members on a visual map. Showcase profiles, expertise, and connections that matter. Add custom profile fields, enable member search and filtering, and help people discover others based on skills, location, interests, or any criteria you choose. -\&gt; Communication Tools Connect with your community through multi-channel communications that drive action. Send targeted emails and push notifications, facilitate discussions in topic-based forums, enable direct member-to-member messaging, and let members share updates, articles, videos, and documents. Keep conversations flowing across every touchpoint. Key differentiators \* User-friendly interface with minimal technical barriers \* Extensive customization options without coding requirements \* Scalable solution that evolves with organizational needs \* Comprehensive feature set for complete community lifecycle management \* Seamless integrations that work with your existing tech stack and current tools



## Hivebrite Pros & Cons
**What users like:**

- Users commend Hivebrite&#39;s **excellent customer support** , noting their responsiveness and dedication to client success and engagement. (64 reviews)
- Users value the **exceptional functionality and customization** of Hivebrite, enhancing both internal and external organizational image. (41 reviews)
- Users appreciate the **ease of use** of Hivebrite, making community building and management straightforward and enjoyable. (36 reviews)
- Users praise the **fantastic staff support** at Hivebrite, noting timely responses and exceptional engagement from the team. (26 reviews)
- Users commend the **exceptional experience and customization** offered by Hivebrite, enhancing both internal and external interactions. (23 reviews)
- User Interaction (19 reviews)
- Attendee Engagement (17 reviews)
- Customization (16 reviews)
- Easy Setup (16 reviews)
- Users value the **extensive customizability** of Hivebrite, allowing tailored solutions that perfectly fit their needs. (15 reviews)

**What users dislike:**

- Users note **limited customization options** in Hivebrite, as certain features can&#39;t be modified for different use cases. (20 reviews)
- Users find Hivebrite to be **expensive** , especially for non-profits, due to additional costs and limited features. (16 reviews)
- Users often face **technical bugs** and unclear pricing policies, hindering overall satisfaction with Hivebrite. (12 reviews)
- Users find the **interface design of Hivebrite lacking** , creating challenges in navigation and overall user experience. (12 reviews)
- Users note the **missing features** in Hivebrite, such as notifications and a limited WYSIWYG editor, affecting functionality. (11 reviews)
- Users find the **difficult learning process** for first-time admins challenging, despite responsive support from the team. (9 reviews)
- Complexity (7 reviews)
- Poor Customer Support (7 reviews)
- Not Intuitive (6 reviews)
- Users face **access issues** with screen readers and keyboard navigation, complicating their experience with Hivebrite&#39;s features. (5 reviews)

## Hivebrite Reviews
  ### 1. Versatile Platform with Outstanding Community and Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Hivebrite?**

strong community functions (forum, discussion, news)
event module
versatility 
recent touch: great support, with Erin as contact we finally receive follow-up to our questions

**What do you dislike about Hivebrite?**

not versatile enough: miss content management system for building pages (working from a database instead of manually building items on a page.
the costing of the packages, unclear
the user interface of back office is getting better but still it can be difficult to do it right
collaborative tools on documents missing

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite is supporting our concept of a place where we bring science, responders, industry together on crisis management. The group function is powerful as a binding tool for intra project communication.

  ### 2. Empowers Alumni Engagement with Dedicated Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie R.

**Reviewed Date:** December 22, 2025

**What do you like best about Hivebrite?**

I like the sales team. Sandra, the sales rep, was awesome. She guided me through onboarding and was always available to help. I also appreciate the overall engagement back from some of my alumni, which the platform facilitates well.

**What do you dislike about Hivebrite?**

Sometimes the only challenges have been the time differences between where I'm located in California, where my training rep is located on the East Coast, and where my account rep is located in Paris, France. Mixed in a challenge with regards to the time zone differences.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite helps with keeping track of our alumni and keeping them engaged.

  ### 3. Centralizes Community Management with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sommar C.

**Reviewed Date:** December 08, 2025

**What do you like best about Hivebrite?**

I like that Hivebrite brings our community, events, and communications into one place. It's intuitive and gives us the tools to manage member engagement more efficiently. Using Hivebrite saves us time and helps keep everything consistent because we don't have to manage multiple tools or duplicate work. It really streamlines communications and centralizes our member community, reducing manual work across chapters.

**What do you dislike about Hivebrite?**

Some areas could be more intuitive around admin controls but it is overall really great.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite helps us centralize our community, streamline communications, and reduce manual work. It manages engagement efficiently, saving us time by integrating community, events, and communications into one platform.

  ### 4. Excellent Community Management Tool with Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer K. | EcomConnect Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Hivebrite?**

Very useful tool for community management, it offers multiple options to engage with community members. Support is always very responsive and ready to guide you and support you in case of questions/issues.

**What do you dislike about Hivebrite?**

Nothing specific to add here. Maybe some elements of the menu and where to find them are not very user-friendly, but other than that, nothing. Thanks.

**What problems is Hivebrite solving and how is that benefiting you?**

The paltform is helping us manage the ecomConnect community and to keep them engaged, organise webinars, send out newsletters and publish blog posts.

  ### 5. A user-friendly platform for building communities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennicca G. | Senior Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Hivebrite?**

The features are well thought out: event management, member directories, forums, and content sharing all integrate seamlessly, creating a professional and engaging experience. Communication tools (like newsletters and campaigns) make it simple to keep our members updated and connected.

Customer support has also been excellent. The Hivebrite team is responsive, open to feedback, and proactive in rolling out new features that reflect user needs.

**What do you dislike about Hivebrite?**

Occasional learning curve with advanced features, but the support team helps quickly.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite helps us transform the NCS Procurement Hub into a centralized, interactive community platform where businesses can access trusted information, connect with peers, and stay engaged with the fast-moving voluntary carbon market.

  ### 6. Hivebrite as a solution for Faith In Entertainment Guild

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich P. | Co-Founder, Faith In Entertainment Guild, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Hivebrite?**

The experience, functionality and overall platform experience is exceptional and projects a professional image for our organization both internally and to external partners.

**What do you dislike about Hivebrite?**

The natural limits of SaaS is understood, and part of the affordable cost, but still a point of frustration when an idea or function change is desired. Though I do appreciate Hivebrite's responsiveness when sending in an idea or suggestion.

**What problems is Hivebrite solving and how is that benefiting you?**

Communicating to our members in a professional setting and way, allowing us to uniformly talk to our members about events, news, and allowing them to easily find and connect with each other. It solves our previous problem of the hit-and-miss communication tools of facebook and email.

  ### 7. All-in-One Platform That Streamlines Member Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Hivebrite?**

Hivebrite has enabled ORRCA to bring together several processes and features for our members in a single platform. This includes everything from event registration and member engagement initiatives to the management and storage of essential CRM information.

**What do you dislike about Hivebrite?**

In some instances, we have found the options for the customisation of the user experience for key screens and interfaces limiting.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite has enabled us to bring together various aspects of our member management and engagement into a single platform. It offers a secure and user-friendly environment that makes it easy for us to oversee our expanding member base.

  ### 8. Positive platform for community-building and outreach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel C. | Assistant Director, Career &amp; Community Engagement, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Hivebrite?**

Hivebrite was easy to set up, use, and white label for our audience with our org branding. They helped us to import our alumni community of over 1,000 people to be invited to join and engage. We use it to share volunteering requests, events, and opportunities to our alumni community. When people plug back in through Hivebrite, they see clearer news and gain a stronger understanding of our current organization status. Hivebrite provides prompt and friendly customer support.

**What do you dislike about Hivebrite?**

As a smaller nonprofit, we enjoy what Hivebrite has to offer. There are many features that would be better for a larger organization or a program with a different mission that we cannot comment on.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite is helping us stay in touch with our alumni community in an intentional, values-aligned, and simple way. We are able to easily post to the platform about our news and needs, and we have seen positive use of the platform by alumni to find others to network with and to post about their organizing efforts or opportunities at their places of employment.

  ### 9. Excellent Support and Continuous Product Development

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Hivebrite?**

Excellent support and continuous development of the product.

**What do you dislike about Hivebrite?**

Document management is difficult - we would like for trusted members to be able to more easily share documents without going through community managers.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite has been a strong scaffold for building a sense of community for globally dispersed members who had previously never met each other.

**Official Response from Jacqueline Le:**

> Hi,
I would like to thank you on behalf of the whole team for this good review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform.
I'm sending this feedback about the document management to our team and I can only encourage you to give this feedback as well to the Customer Success Team.
We are committed to creating the best community engagement platform to meet and exceed your expectations so we can bring this score to a 10.
If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out through Hivebrite Community.
Thank you again!
Jacqueline
PS: sorry for that delayed reply.

  ### 10. Geolocated Directory and News Feed: An Essential Tool for Alumni

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amélie M. | Responsable Animation des Réseaux FGES ISEA EDN, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Hivebrite?**

The geolocated directory of our alumni members
The news feed
The ticketing service

**What do you dislike about Hivebrite?**

Due to the GDPR law, we cannot give direct access to our members; they must activate their account. It is more time-consuming.

**What problems is Hivebrite solving and how is that benefiting you?**

Make the members visible
Animate an online community around the world

  ### 11. Simple Interface, Reliable Data, Translation Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Hivebrite?**

I like that the Hivebrite admin interface is easy to use, which makes community management easier. The ability to create communication campaigns with attractive designs is also a plus, enhancing engagement. I appreciate the availability of reliable data, which is essential for further exploitation. The software installation was smooth and quite easy, which facilitated its commissioning.

**What do you dislike about Hivebrite?**

the possibility to automatically translate custom pages

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite allows us to easily manage our community, create interactive campaigns to strengthen engagement, and provides reliable data. The admin interface is intuitive and makes it easy to create communication campaigns with attractive designs.

  ### 12. User-Friendly Alumni Engagement Solution - Hivebrite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hiba Ahmad M. | Executive - Alumni Relations Office, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Hivebrite?**

We have been using Hivebrite to manage our alumni data, and it has proven to be a very helpful platform with a wide range of opportunities. It is user-friendly and easy to manage, and communication with the Hivebrite team has always been professional and efficient. I highly recommend Hivebrite for universities seeking to stay engaged and connected with their alumni.

**What do you dislike about Hivebrite?**

However, to manage it effectively, dedicated time and human resources are essential.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite helps you centralize and manage your alumni data efficiently, streamline communication with graduates.

  ### 13. Exceptional Responsiveness, Improvements Required

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harcaut F.

**Reviewed Date:** December 23, 2025

**What do you like best about Hivebrite?**

I love the responsiveness of the Hivebrite staff, who respond quickly and find solutions in case of a problem. I also appreciate the many possibilities offered by the platform.

**What do you dislike about Hivebrite?**

The implementation of processes and applications could be faster.

**What problems is Hivebrite solving and how is that benefiting you?**

I use Hivebrite to manage the customer base of a loyalty program. The responsive staff helps to solve problems quickly, even if the implementation of fixes is sometimes a bit slow.

  ### 14. Relaunch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Hivebrite?**

Reestablishing our partnership with Hivebrite and collaborating on the redesigned platform has been a real highlight. The thoughtfulness and intentionality that went into enhancing the user experience and modernizing the platform were much appreciated. The Hivebrite team has also been incredibly supportive, informative, and patient throughout the process. The team went above and beyond to ensure we had a successful launch day. We’re happy to be reconnected and excited about what this partnership makes possible.

**What do you dislike about Hivebrite?**

Early on, we experienced some challenges navigating Hivebrite because our team had previously relied on a third-party partner to manage the platform. When we reengaged directly, there was a learning curve and some uncertainty around what steps were required on our end to move into production and publish redesigned pages. In addition, because we were working with several different people over the course of a few months, it wasn’t immediately clear who our dedicated CRM contact was. That has since been clarified, and things are now much smoother.

Looking ahead, we know additional training would be valuable for our team, and we’d like to establish regular check-ins with our CRM. That way, we can better understand what we don’t yet know, stay aligned on best practices, and avoid gaps moving forward.

**What problems is Hivebrite solving and how is that benefiting you?**

Before reestablishing our direct partnership with Hivebrite, our existing platform had already been our central hub for members to connect, share resources, and participate in opportunities. However, the platform felt outdated and clunky, and it wasn’t particularly user-friendly. We also didn’t fully realize how outdated things were until we began working directly with the Hivebrite team.

Our biggest challenge has consistently been member engagement on the platform. Because our platform  is such a fundamental part of how our senior leaders across the country connect and build community, improving that experience has been critical. The redesign, paired with now having a dedicated Community Manager on our team, is helping us address that.

Key problems Hivebrite is helping us solve include:

1. User Experience & Engagement – A modern, more intuitive design makes it easier for members to navigate, connect, and contribute, which we expect will drive stronger engagement.

2. Event Management – We now understand how to better streamline event management directly through the platform, which saves staff time, simplifies  and upgrades the member experience.

3. Onboarding – We’ve significantly enhanced onboarding and membership engagement flows and will continue refining these to reinforce member value and reengagement.

4. Branding & Visibility – The updated design and stronger branding brings our platform in line with the quality of our broader communications and member-facing work.

5. Direct Communication/Rapid Response – The ability to notify and communicate with members in a more improved, reliable way is a major benefit for keeping the Network informed and active in real time outside of our month round up newsletters.

The benefit is that our updated member platfrom now feels like the vibrant, modern community hub our leaders deserve—one that both reflects our brand and enables members to engage more meaningfully.

  ### 15. Building a thriving community using Hivebrite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2025

**What do you like best about Hivebrite?**

Hivebrite resembles a blend of Facebook and LinkedIn, offering comparable features and a user-friendly experience that makes it easy for newcomers to get started and use frequently. The support team is excellent, always ready to assist with anything from onboarding, implementation to technical concerns like integration with existing workflows.

**What do you dislike about Hivebrite?**

The pricing could use some improvement, particularly for those who are trying to grow a community. Introducing a tiered pricing model might benefit smaller communities that lack significant financial resources.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite is like a one-stop shop for communities that use a lot of tools and are fragmented. It is customizable and allows the community to be personalized.

  ### 16. Our experience of the Hivebrite platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** James B. | Head of Community, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Hivebrite?**

Our IFIP team and our community members find Hivebrite incredibly easy to navigate and use. The platform is well-designed, making it simple to access information and engage with content. 

Hivebrite offers a high degree of customisation, allowing us to tailor the platform to cater for specific needs of our members. This has been essential in creating an engaging and entertaining space for our community. 

In terms of the number of features Hivebrite provides a comprehensive toolkit that has enabled us to build and maintain a dynamic and interactive community. This includes forums and event management, creating member content, facilitating our own IFIP Fellowship program, facilitating the online sale of our education products.

The Hivebrite support team has been very responsive. They are quick, helpful, and always eager to resolve any questions or issues.

**What do you dislike about Hivebrite?**

Hivebrite is not the cheapest online community platform.

**What problems is Hivebrite solving and how is that benefiting you?**

Dynamic content creation, online sales, membership sales, awards, events management, events onboarding, app creation, Single Sign On (SSO), Intergation with learning management system (LMS), a managed resource centre, support for ERASMUS project outcomes including: an interactive Inclusion Map of Europe; a searchable Inclusion Practice Bank; an inventory of cutting-edge professional development resources for teachers on inclusive teaching, a database of experienced inclusion practitioners for teachers to seek targeted support from; a Teachers’ Forum to discuss matters of inclusion, a School Principals’ Forum to discuss matters of inclusion; an Inclusion Help Desk to provide support to teachers on concrete cases and challenges of inclusion.

  ### 17. Compact tool with multiple function and easy UX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sami P. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Hivebrite?**

I like the easy adaption and possible of customize the different features depending on a user case. Pricing is also very competitive / affordable to some other platforms especially when comparing the features and price-quality ratio.

It was also easy to set up and implement without need of special technical skills, plus the customer support team was always very helpful.

**What do you dislike about Hivebrite?**

The flipside of the coin of ready made product is that all your wishes cant be fulfilled. As when you use the system, you have to play with the system. So its not really about the Hivebrite itself, but just being aware of the fact that you have to play with the borderlines coming with the product.

**What problems is Hivebrite solving and how is that benefiting you?**

We aimed to bring together business ecosystems and experts on different industries as well as to link it with the academia. Purpose was easier the communication taking place and increasing meaningful connections to hapen, plus try make sure people get right information at right time.

  ### 18. Outstanding Functionality and Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Hivebrite?**

The functionality of the platform and the incredible support team during induction and post going live.

**What do you dislike about Hivebrite?**

The cost is a challenge - however understood that the cost also ensures great support.

**What problems is Hivebrite solving and how is that benefiting you?**

The functionality to customise different profile questions between groups - for us this is important as we have a diversity of groups and the ability to customise questions (eg to hide questions not relevant) would really beneficial.

  ### 19. Unique Mix of Content and Networking, Backed by Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Hivebrite?**

The platform has a very unique combination of content and networking which we searched far and wide to find.  Their customer service is also excellent and we appreciate that they take onboard our suggestions for product enhancements.

**What do you dislike about Hivebrite?**

The app version was not great but is improving

**What problems is Hivebrite solving and how is that benefiting you?**

A platform to create community that extends beyond our events

**Official Response from Jacqueline Le:**

> Hello,
I would like to thank you on behalf of the whole team for this great review! 
Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform and I'm very happy to read your comment about our Customer Success team.
We are committed to creating the best community engagement platform to meet and exceed your expectations. 
If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out through Hivebrite Community.
Thank you again!
Jacqueline

  ### 20. A great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Hivebrite?**

The Hivebrite Community tools and resources are a huge help. It's great to be able to connect with Community Managers, as well as access ever-improving resources. Having a dedicated Account Manager is also extremely helpful. Norma has been so attentive and thorough since taking on our account.

**What do you dislike about Hivebrite?**

We have occasionally experienced technical difficulties, such as our members not receiving password reset emails. It can sometimes feel that we can't own this problem due to Hivebrite being a "middle-man".

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite provides us with a tool to provide valuable resources to our community of adults working closely with young people.

  ### 21. Good product, Amazing support team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Hivebrite?**

Multiple features and modules that can be activated.
Amazing support team who are responsive and provide great workarounds.

**What do you dislike about Hivebrite?**

Frequent minor bugs or issues not caught by QA team

**What problems is Hivebrite solving and how is that benefiting you?**

Providing a digital platform to bring our members together.
Feature rich platform for member engagement through content.
Analytics to help better understand our members

  ### 22. User Map Feature Shines Despite Minor Bugs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hichem B. | Pasteur Network Knowledge Sharing Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Hivebrite?**

the map of users, the simplicity, the features

**What do you dislike about Hivebrite?**

the little bugs, need technical skills that I don't have

**What problems is Hivebrite solving and how is that benefiting you?**

It offers a space where all the members of the community can finally meet in a safe space

  ### 23. Hivebrite is trying to providing the best intra-net/social platform for communities.

**Rating:** 4.0/5.0 stars

**Reviewed by:** jim f. | Media Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Hivebrite?**

Customer Service is always improving it's outreach

**What do you dislike about Hivebrite?**

Hivebrite caters to growing organizations, offering products that will reach into "deeper pockets". This is a successful business model, but I fear it will out-pace the slow growth of a non-profit.

**What problems is Hivebrite solving and how is that benefiting you?**

As an international community, Hivebrite allows users to collaborate and organize local and international programs.

  ### 24. Review from EIT Food / FoodHIVE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Linn V. | Digital Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about Hivebrite?**

The community platform solution that Hivebrite offers is extensive in terms of features and supports community management from start to finish. The platform and features are very customisable, so you can adapt it to the needs and branding of your organisation, making it seem like a custom platform to your users. 

Features we like best and use most: events (+ registrations), social wall to publish messages, 121 networking/matchmaking, and private groups. 

The admin panel is intuitive and there are lots of helpful articles and FAQ's. 

In terms of user experience, Hivebrite has improved this part of the platform a lot. We now rarely have downtime and the design looks fresher than a couple of years ago. 

The support from the success managers and tech support team is great. They are friendly and very responsive.

Overall, the platform is nice and good quality for the price.

**What do you dislike about Hivebrite?**

It's not a custom solution and they have many clients, so our needs and wishes for the platform are taken into account for new developments and in the product roadmap. We even get to take part in beta testing and product labs, but the features will never be 100% what you want them to be. 

It can take a long time until (bigger) technical issues are resolved that are client-specific. 

We have to manage the Google Play and App Store accounts ourselves. Hivebrite does the technical upkeep of the mobile apps, but we have to ensure that we comply with all the Google Play and App store requirements, which requires extra resources. (Especially Google Play is frustrating)

**What problems is Hivebrite solving and how is that benefiting you?**

FoodHIVE is the one-stop-shop for food system professionals. It will ensure that you keep up to date with everything happening across the food system, as well as giving you valuable access to members of the EIT Food community.

Our members get to 
1. Connect with other professionals within the food system, with diverse backgrounds, expertise and skills
2. Build your career or organisation through our opportunities – from funding to jobs
3. Exchange - stay up to date with the latest news, innovations and trends in the food system and share your knowledge too!

  ### 25. Adaptable, easy-to-navigate platform that is great to bring people together

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Hivebrite?**

Hivebrite offers a great suite of tools that can be used in a wide variety of ways. The customer success team is helpful and responsive.

**What do you dislike about Hivebrite?**

Not necessarily a downside--but it takes time to learn all of the features and decide which make the most sense to use for your particular community.

**What problems is Hivebrite solving and how is that benefiting you?**

We were trying to bring together people working on our particular issue and find a home for the resources we offer them. Using Hivebrite is helping us do so by serving as a clearinghouse and meeting place for our community members.

  ### 26. Effective Alumni Management with Login Glitches

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kofo O.

**Reviewed Date:** December 17, 2025

**What do you like best about Hivebrite?**

I like Hivebrite for its many alumni management tools. These tools help me in managing an international community efficiently.

**What do you dislike about Hivebrite?**

The login errors. It keeps showing login errors when you try to sign in. Also, not being able to integrate LinkedIn.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite helps in managing an international community across time zones.

  ### 27. Excellent Tool with Outstanding Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Hivebrite?**

Great tool and features
Great attention from the team

**What do you dislike about Hivebrite?**

Unclarity of pricing policy
Technical bugs not spotted ahead and we discover when performing an action

**What problems is Hivebrite solving and how is that benefiting you?**

Gathering our wide community of partners and stakeholders allowing all key players to share, collaborate, and drive forward a sustainable mobility transition.

  ### 28. A great help for effective and quick results.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Hivebrite?**

I particularly appreciate the responsiveness and attentiveness they demonstrate. Although the implementation can sometimes take time, the expectations, the numerous features, and the specifications are respected.

**What do you dislike about Hivebrite?**

For the moment, I do not yet have enough experience to make a judgment.

**What problems is Hivebrite solving and how is that benefiting you?**

The combination of complex filters with numerous criteria offers a response that is both clear and easy to understand.

  ### 29. A powerful community solution with a dedicated team to continuously improve it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Hivebrite?**

I like the team's responsiveness to feedback, the troubleshooting support they provide, as well as their engagement with clients and dedication to find the best custom solution for everyone. I also appreciate the extensive product roadmap that is promising to fix many main points. Most features are easy to implement and engage with and don't require a lot of time from admins.

**What do you dislike about Hivebrite?**

Some functionalities are created with a certain (business) use case, which are impossible to remove or customise for other use cases. It's lacking some basic automations to help admins with event and user management but I there are signs that this is something the team is working on fixing, which is great.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite is helping us solve the challenge of managing a global community and helping our members self-organise in decentralised ways. With Hivebrite we're able to centralise our community building efforts by integrating events and our programs in one place, and also create a sense of it being  'one global community'.

  ### 30. No idea.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Hivebrite?**

I like the various elements that can be used.

**What do you dislike about Hivebrite?**

Getting some of the different sections set up is not intuitive or user friendly. There seems to be a lot of steps you have to go through to get the site set up the way it will work for us. It seems like it's much more beneficial for a larger membership group than what we have.

**What problems is Hivebrite solving and how is that benefiting you?**

It's still too soon to tell. We don't have enough community engagement to see if this is going to be worthwhile yet.

  ### 31. Community Platform with Intuitive Design

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about Hivebrite?**

I like the look/feel of the community platform.  The Hivebrite staff have been fantastic.  I love having the ability to make changes on the back end.

**What do you dislike about Hivebrite?**

I think there should be a repository for images that admin can use.  Rachael was fantastic supporting our launch.  But it would be very helpful to have documents on engagement, and with different age groups.

**What problems is Hivebrite solving and how is that benefiting you?**

It is giving our members a way to easily network and discuss the field.

  ### 32. Evolving features with increasing admin support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Hivebrite?**

Response times from CSMs is  critical. If there's an issue, they'll respond to help resolve it asap.

**What do you dislike about Hivebrite?**

Finding admin resources can be difficult. It would be great to have a dedicated dynamic admin handbook that's updated on a regular basis --one that admins can always refer back to for guidance on things that don't necessaily require CSM involvement.

**What problems is Hivebrite solving and how is that benefiting you?**

Providing a private platform for community engagement that's not connected to typical social media based outlets like Facebook, Instagram, .Reddit, etc.

  ### 33. Clean and modern interface for members

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pricilla	 M. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Hivebrite?**

The platform looks professional and modern. Our members enjoy logging in because it’s intuitive, visually appealing, and not cluttered with unnecessary features. This helps with overall participation.

**What do you dislike about Hivebrite?**

Event management features are strong, but they could use more automation for reminders and follow-ups.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite solves the problem of scattered communication by centralizing everything in one place. Instead of using emails, chats, and social media separately, we have one platform for all member interactions, saving us time and reducing confusion.

  ### 34. Great experience from Hivebrite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Hivebrite?**

I have enjoyed quarterly reviews with our Hivebrite customer success manager, where we have discussed strategy, how to get the best our of our community platform and what new features we may want to use in the future

**What do you dislike about Hivebrite?**

I don't dislike anything specific about Hivebrite

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite enables us to manage a wide and diverse community, located in different countries around the world.
The community members can view and share content about the projects and programmes they are collaborating on or are interested in

  ### 35. Great experience with Hivebrite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Hivebrite?**

Quick and extremely helpful customer service. Easy-to-use platform.

**What do you dislike about Hivebrite?**

Pricing structure, specifically paying for features we don't use because they're part of a bundle.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite enables us to engage with our larger community and increase event attendance.

  ### 36. A good platform with a superb support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kasia K. | Training Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Hivebrite?**

As a training coordinator, I rely on Hivebrite daily to manage groups, organize events, engage with users, and explore features like journeys and mentoring programs. The platform offers a wide range of tools that cater to various needs, making it versatile and powerful for handling multiple tasks.

A standout aspect of my experience with Hivebrite is the exceptional support provided by Erin. Her dedication, responsiveness, and problem-solving skills consistently exceed expectations. Erin is proactive and approachable, always ready to step in with solutions when challenges arise. Her expertise and enthusiasm make even the most complex issues feel manageable, and her energy brings a positive dynamic to every interaction. Having Erin as a resource has been a game-changer, and her support adds significant value to the platform.

**What do you dislike about Hivebrite?**

Although Hivebrite is a feature-rich platform, its interface can feel complex and requires a steep learning curve. Tasks like uploading images, for example, can be frustratingly rigid, with strict requirements that could be simplified to improve efficiency. A more intuitive design and better guidance for new users would make the platform significantly easier to navigate and use effectively. With these adjustments, Hivebrite could truly unlock its full potential and deliver an even better user experience.

**What problems is Hivebrite solving and how is that benefiting you?**

The platform helps me stay on top of managing large groups, making it easier to keep everything organized and connected across a diverse range of users.

  ### 37. Hivebrite really does empower clients!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Monica P. | Strategy Consultant/Tech Implementation Project Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2024

**What do you like best about Hivebrite?**

Hivebrite's back office allows clients to customize so many aspects of their users' interface -- from the site map's design to branding elements and content/copy. This customization capability results in a platform that can look, read, and feel unique to the client's use case. It's like "next best thing" to building software yourself, but when you use Hivebrite you don't have to carry the burden of the product's development on your own shoulders. Instead, you've got the backing of a top-notch solutions engineering bench, client success leaders that really care about your use case, and onboarding specialists that are wizards at helping you get your Hivebrite site to do what you want it to.

**What do you dislike about Hivebrite?**

Each module that drives Hivebrite's core offerings can only be employed for one aspect of the site map. It would be better if a module (its intended functionality) could be enabled in multiple dimensions of our site. (Otherwise, once you've used that module for one page in your site, you can't use that module again.) We also wish we had more customization capabilities when it comes to user search/filter options. Finally, our biggest wish list item for Hivebrite is that they add on a 1-1 meeting scheduling workflow to power actual connections made through the people directory or mentoring module.

**What problems is Hivebrite solving and how is that benefiting you?**

Our users need an easily accessible platform on which to convene -- some of them are college students/alumni, others are real-world professionals. These users aren't consuming a product or service as paying digital customers; rather, we're trying to gain their buy-in and commitment to our online Network so that we can facilitate an online career information, networking, and opportunity platform, through which the career-seeking users gain personal, professional benefit. In short, our users have to WANT to be active on our site... it's not required. For them to want to be active, we need UX workflows that are seamless, UI that is appealing, and the ability to enhance the site regularly.  It's a problem when we can't shape those things. And, all too often, SaaS clients really can't shape those things very well because of SaaS products that are cookie-cutter and stagnant in development. But, Hivebrite is different. It's better. It addresses our needs and therefore solves the problem we would otherwise have ...of a site that isn't as desirable as we want it to be, and our hands and feet tied in our ability to do anything about it. Our organization had a previous SaaS experience of this nature and it was frustrating at best, debilitating at worst - for our operation.

  ### 38. useful tool for data management and decentralized community building

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marie-Aline K. | Communications and Alumni Relations Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Hivebrite?**

Hivebrite is a great tool for community building in a decentralized environment. It enables faculties and alumni associations to create their own environment within the platform according to their own needs, while still maintaining one source of truth for alumni data management. 
We received a strong support during the onboarding phase and implementation of the platform. It is possible to customize the platform to the style and needs of your organisations.
Our account manager is very helpful and supportive. Her background in alumni relations makes a huge difference in the way our challenges are being approached.

**What do you dislike about Hivebrite?**

Given HiveBrite is a Saas, the customization is sometimes limited. Certain changes to or additional features can be requested but won't be developped if not many customsers have a similar request. It is also possible that you are paying for features that you won't be using, while additional new features sometimes require an additional fee. The system tends to have bugs. The implementation with existing company software is not always possible or requires additional solutions. It is not possible to implement social media pixels which might make tracking of ad campaigns harder.

**What problems is Hivebrite solving and how is that benefiting you?**

HiveBrite allows us to have a single source of truth for alumni relations throughout a large and decentralized organization. The platform contains a strong mailing module which our large number of admins make use of very often. It allows our alumni associations and faculties to communicate with their alumni.

  ### 39. Very good exchange and support whenever needed.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andres R. | Entrepreneurship E-Learning Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Hivebrite?**

The direct assistance and regular exchange with our customer manager is very helpful. The platform is easy to use, there are permanent improvements and product developments.

**What do you dislike about Hivebrite?**

It is not customizable enough; the app doesn't always work properly, and neither do the notifications. A live feed without an algorithm doesn't make much sense in large communities with different user profiles coming from multiple industries. To differentiate between the global level and the communities is not always intuitive enough for many of our users.

**What problems is Hivebrite solving and how is that benefiting you?**

It is a good solution for a creating an international community with a specific focus, in our case entrepreneurship, innovation, early-stage startups and education. Also, it is a good alternative for university partners exploring digital tools; some of them do not have enough resources to manage a platform by themselves. We offer them the possibility to have their own group and be part of a larger community.

  ### 40. Your Community Your Way

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maximilian A. | Program & Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Hivebrite?**

Hivebrite gives you the chance to build up and customize  your own community. Therefore they have all the necessary features for a  community. Also that this platform is very easy to use in the front & backend

**What do you dislike about Hivebrite?**

As it is a solution for many clients the customization ends at one point and for your specific needs you have to hope that other clients also needing that. Therefore we would like to have more freedome in our group management. For example to have the option that people in groups can also post events by themselves. Or at least that every group admin has the chance to set-up if normal group user can post events & opportunities.

**What problems is Hivebrite solving and how is that benefiting you?**

As we are an international community Hivebrite allows us to have one digital meeting spot for a lot of people. So with this digital interface we can bring people together which don´t see each other often. 

Also it gives you the chance to build up a community also when you have no coding experience.

  ### 41. Hivebrite offers us a platform we can truly call our own

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maddy L. | Online Teaching Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Hivebrite?**

Hivebrite offered a very comprehensive Onboarding journey and we felt very supported by our Onboarding specialist. Since onboarding, we have received ongoing support from our Customer Success Manager. 
The user interface of Hivebrite is clean, customisable and easy to navigate. Using different types of pages /spaces likes groups, forums, live feeds, we have been able to build our platform to meet the unique needs of our community, and can quickyl and easily make adjustments as the needs of our community change. 
The communications tools are very helpful and easy to use. With Hivebrite we can create dynamic, professional, nicely designed email campaigns to match the look and feel of our community. 
The customer support team are very quick to respond! If I have an issue, I know that I won't be stuck with it for long.
The recently added Analytics tools have been a huge help. We look forward to seeing this feature develop further.

**What do you dislike about Hivebrite?**

The analytics features, which are relatively new and have helped a lot, could be improved further. There is still quite a bit of manual work involved to do a deep analysis of engagment data. 
Integration with other support tools is limited. It would be great to be able to link Hivebrite with Zendesk, for example. 
It would be great if Hivebrite could be used to offer e-learning opportunities for our community, either through an integration or through more advanced native features. The Journeys module could be improved to allow for more interaction / engagement with the content.

**What problems is Hivebrite solving and how is that benefiting you?**

We maintain a community of 900+ online language teachers who are based all around the world and who, without an online community platform, do not have a space where they can share and connect with each other. Hivebrite solves this problem. By offering our community members a space for sharing and connection, we are facilitating peer-to-peer support and skill development. Additionally, providing a community space that is visible and accessible by all teachers, boosts the sense of community among the teacher and lifts their overall satisfaction with working for Babbel.

  ### 42. Micro Startup using Hivebrite for new global community.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about Hivebrite?**

Powerful and versatile platform: Hivebrite offers a comprehensive suite of features that cater to diverse community needs. From forums and groups to events and content sharing, it provides all the tools we need to foster engagement and connection.

Intuitive and easy to use: Both the front-end user experience and the back-end administration are remarkably user-friendly. We can easily manage our community, moderate content, and track key metrics without any technical headaches.

Scalable and flexible: Hivebrite has grown with us seamlessly. As our community expands, the platform effortlessly accommodates our increasing needs and evolving requirements.

Exceptional support: The Hivebrite team is truly outstanding. They're responsive, knowledgeable, and always willing to go above and beyond to help us succeed. Their proactive guidance and support have been invaluable in our community-building journey.

**What do you dislike about Hivebrite?**

Occasional workarounds: While the platform is generally robust, there have been a few instances where we've had to find manual workarounds to achieve specific functionalities.

Lack of generic discount feature: Implementing discounts for events or memberships requires complex workarounds, which can be time-consuming and inefficient. A more streamlined, user-friendly discount feature would be a welcome improvement.

**What problems is Hivebrite solving and how is that benefiting you?**

1.  Connecting a geographically dispersed community:  As a global organization, Airwards needs to connect individuals and organizations passionate about drone technology across continents. Hivebrite provides the digital space to do this seamlessly.

2. Streamlining community management:  Managing a large and active community can be incredibly time-consuming. Hivebrite automates many of the administrative tasks.

3.  Facilitating meaningful interactions:  Hivebrite provides a variety of tools to foster interaction and engagement beyond just basic communication.

4. Scaling our community:  Airwards has ambitious growth plans. Hivebrite provides the infrastructure to support this growth.

5.  Providing valuable data and insights: Hivebrite offers robust analytics and reporting tools that give us valuable insights into our community's activity and engagement.

  ### 43. Robust, easy to use community platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2024

**What do you like best about Hivebrite?**

Hivebrite's flexible design, ease of implementation, ease of integration, member interaction features, and customer support stand out.  With no (or minimal) tech skills required, you can customize the layout of every page with drag-and-drop page elements and automated content. Member profiles can be customized to reflect the precise information that is relevant to your community, and members can find and connect with other members in a variety of ways through the platform.
Last, its open code allows complete customization if you do, in fact, have a tech team with HTML skills, opening up endless design possibilities.

**What do you dislike about Hivebrite?**

Hivebrite's SEO capability is compromised by the membership/pay wall and its inability to use Javascript for integrations limits some of the value of the open code offer.

**What problems is Hivebrite solving and how is that benefiting you?**

I've used Hivebrite for multiple use cases, including 
1) Education/learning - helping people connect around shared learning experiences.  The Hivebrite platform made it easy to create "hubs" for each class where the students can connect, access content, share content, engage in threaded conversations online, and more.
2) Industry and functional Networking - people in certain corporate roles were isolated and in need of connecting with people in the same/similar roles in other organizations.  Hivebrite's platform facilitated connections between people who were geographically dispersed, enabling networking, support, idea sharing, and more. It also created a natural word-of-mouth marketing engine for a product suite that supported people in these roles when existing clients connected with prospects.
3)  Employment search - Hivebrite played a central role in helping connect job seekers with organizations that were interested in those with particular career profiles.  Hivebrite gave the employers the ability to identify and connect with niche candidates easily and quickly while helping candidates with unique backgrounds find organizations that value their uniqueness.

  ### 44. Quick setup and phenomenal Customer Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Hivebrite?**

Hivebrite can be put into action with minimal technical knowledge. A huge plus is that users can access it through both web browsers and mobile apps (iOS and Android).

Its user-friendly interface makes it easy to operate and encourages more people to get involved.

On top of that, our Customer Success Manager has provided exceptional support. He’s shared valuable insights and best practices that have helped us manage our community more effectively. Without his guidance, we wouldn’t be at our current level of success.

**What do you dislike about Hivebrite?**

One little detail: Our agreement included a subtle clause stating that our annual fee would increase by a certain percentage, which we inadvertently missed at first. That kind of information should never be tucked away.

**What problems is Hivebrite solving and how is that benefiting you?**

We managed to create a welcoming community that makes connecting with people of any age easy. Through regular announcements, organized get-togethers, interest-based groups, and tools that help members find others nearby, the platform naturally draws everyone closer together.

  ### 45. Great team - solid platform!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Hivebrite?**

I love working with the team at Hivebrite - our Customer Success Managers (past and present) and the support team are great - timely responses and always super friendly.

**What do you dislike about Hivebrite?**

The Support team and the Customer Success Managers don't always seem very well connected - it would be helpful if they would communicate better between themselves when trying to resolve issues.

**What problems is Hivebrite solving and how is that benefiting you?**

The platform is very robust - never any downtime. The user experience is good from a front-office perspective. It serves as our member database, as well as our community platform. We have just started using it to manage our Conference registrations. It's not the most intuitive platform from a back-office perspective though. The Admin user experience could be improved signficantly. It's can also be very slow, particularly when trying to upload items to the Media Centre.

  ### 46. Hivebrite implementation for associations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeanne S. | Chief Marketing Officer, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about Hivebrite?**

I really like the UX of the platform and design approach for the areas such as media center and Groups.

**What do you dislike about Hivebrite?**

We used Hivebrite for the public side and member side for an association client and that had some challenges but we made it work. We also used it to replace an AMS so the functionality wasn't comparative but it was a matter of looking at things differently for the association.

**What problems is Hivebrite solving and how is that benefiting you?**

It's the entire hub for collaboration, content, and membership management for our association client, the Casting Society. It's an online gathering place for them to connect and find the critical resources they need. It also highlights their annual even and regional events.

  ### 47. Online training with Hivebright

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee W. | UK Customer Experience Manager, DS Automobiles, Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Hivebrite?**

I like the Hivebright application because I can organise my content and members all in one place with easy-to-use screens and options to suceessfully manage the whole process.  It's alos good to know that GDPR conformity is also covered.  Training is very good and thourough. The bespoke, personal nature of the training with practical real-life examples to underline the content.

**What do you dislike about Hivebrite?**

None that I can think of.  I wish our own database was working so that we can use it more. Not sure if it can integrate with a payment platform to take deposits.

**What problems is Hivebrite solving and how is that benefiting you?**

To connect with a membership group and promote events where members can apply.  It is also used to promote partner products

  ### 48. Wonderful team and wonderful product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Hivebrite?**

Hivebrite is a unique community platform with specialized features that allow for a lot of customization for our community, which operates for a niche subgroup of an already niche sector. We're extremely happy with the opportunities to customize and automate our data collection, provide a bespoke user experience, and deliver on the features our community has long been asking for...like a custom directory. Our experience with the Hivebrite team has been above and beyond, especially our onboarding specialist, Sandra, who has been a constant support for our team on everything from practical details to strategy to problem solving. Our whole team continues to sing her praises. Fatimeh, Albert, Vee, Fan, Celine, Carmel, Matthieu, Soptavik and Marc have all been wonderful to work with as well.

**What do you dislike about Hivebrite?**

Overall we're very happy, but did have an instance where a major feature (the main one we were looking for in signing on) did not work during a highstakes event. Though this was a bug and the functionality was an existing one (not a new feature), a fix was not able to be deployed outside a scheduled dev update over a month later. It was frustrating to not have access to an existing feature that we are paying for and was frustrating for our community. We look forward to a fix but know we will now have to coax our community back to the feature after it didn't work as expected.

**What problems is Hivebrite solving and how is that benefiting you?**

It is a one stop place for all of our programming, from our new national membership program to our existing programs/cohorts and our in-person events and annual Summit. Our members are investors and platforms like LinkedIn don't have an intuitive way to share the info important to investors, so hivebrite really allows us to provide them with up to date information (and allows us to have more accurate data about our community/industry trends which is a huge plus!).

  ### 49. Hivebrite has been extremely flexible and helpful in solving our unique business needs!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Hivebrite?**

Hivebrite has dedicated support staff that can assist relatively quickly with any technical questions or issues.  Our customer success manager/contact has also been amazing at helping us make the most of our platform and understanding our needs.  Customization and implementation of the platform has been pretty easy and straight foward which is great since much of our team is non-technical.  Any challenges found, we were able to work with support for workarounds.

**What do you dislike about Hivebrite?**

It could be more accessible. Many of our users who utilize screen readers and keyboard navigation have difficulty accessing certain modules and our dashboard doesn't allow for much customization on that front.

**What problems is Hivebrite solving and how is that benefiting you?**

Hivebrite allows us a way to translate our community of people with disabilities into the digital space.  We needed a place that allowed us to incorporate job postings, as well as dynamic spaces for conversation but with sophisticated tiers of visibility and access for varying user types.

  ### 50. Complete software - Great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sébastien E. | Responsable Vie Associative, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Hivebrite?**

All-in-one and comprehensive community animation software
Monthly addition of features
Responsive support
Guidance by a dedicated and expert CSM of the software

**What do you dislike about Hivebrite?**

High price
No specific development but possible use of APIs

**What problems is Hivebrite solving and how is that benefiting you?**

Allows to animate a community of more than 600 volunteers all over France and to mobilize nearly 6000 users in different communities (groups). The tool allows us to manage nearly 400 events per year, publish content, and develop interactions between users...


## Hivebrite Discussions
  - [How has Hivebrite improved your community management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-hivebrite-improved-your-community-management-and-what-features-do-you-rely-on-most)
  - [What is Hivebrite used for?](https://www.g2.com/discussions/what-is-hivebrite-used-for)
  - [When will the sort feature for the live feed be available?](https://www.g2.com/discussions/when-will-the-sort-feature-for-the-live-feed-be-available) - 1 upvote

- [View Hivebrite pricing details and edition comparison](https://www.g2.com/products/hivebrite/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-23+04%3A50%3A50+-0500&secure%5Bsession_id%5D=3de8f6d5-856d-411a-b4d7-542f11c7f3d4&secure%5Btoken%5D=522d46b65658896f0a13f6c3664d9a710e1cf43ed2fe2167e9015a90251e589d&format=llm_user)
## Hivebrite Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Auth0](https://www.g2.com/products/auth0/reviews)
  - [Cronofy](https://www.g2.com/products/cronofy/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Orbiit](https://www.g2.com/products/orbiit/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Hivebrite Features
**Administration**
- User Permissions
- Branding
- Dashboards
- Integrations

**Platform Basics**
- Alumni records and contacts
- Networking events
- Alumni events
- Communication within alumni group
- Alumni Engagement
- Donation Collecting

**Platform Basics**
- Alumni events
- Communication within alumni group
- Alumni Engagement
- Donation Collecting
- Member directory
- Networking opportunities

**Community Building**
- Member Profiles
- Email & Notifications
- Member Discovery
- Member Referrals
- Community Spaces
- Paid Memberships
- Multimedia Sharing
- Courses

**Community Management**
- Group Tools
- Community Hub
- Communication
- Member Analytics

**Platform Additional Functionality**
- Fundraising events
- Career portals
- Newsletter Sharing

**Platform Additional Functionality**
- Fundraising events
- Newsletter Sharing
- Job Portals
- Customization

**Community Improvement**
- Gamification
- Polls & Questions
- Automation Rules

**Event Management**
- Event Creation
- Attendee Management
- Event Promotion
- Event Analytics

**Customer Analytics**
- Community Insights
- Community Engagement Analytics
- Downloadable Reports
- ROI Tracking

**Agentic AI - Sales Planning**
- Autonomous Task Execution
- Multi-step Planning

**Community Management**
- Community Feeds & Discussions
- Live Streaming
- Chat & Messaging
- Events Management
- Admin Roles & Permissions

**Agentic AI - Online Community Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Hivebrite Alternatives
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