--- title: Hivebrite Reviews meta_title: 'Hivebrite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Hivebrite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 227 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Hivebrite Reviews **Vendor:** Hivebrite **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 227 ## About Hivebrite What is Hivebrite? Hivebrite is a flexible, intelligent community platform that helps organizations build, manage, and grow impactful communities. Hivebrite simplifies operations and transforms community data into clear, actionable insights, enabling teams to run vibrant, branded communities with confidence. We work with all sectors—from education and business to associations and nonprofits. Over 1,500 organizations worldwide, including Roche, American Psychological Association, Obama Foundation, Columbia Business School, The Channel Company, and U.C. Davis, trust Hivebrite to power their communities. We also practice what we preach with our own exclusive customer community, where community professionals connect, share best practices, and learn from one another. Key Features -\> Customization Capabilities Make the platform yours. Customize every element—from branding to functionality—so your community reflects your identity, not ours. No coding required. -\> Groups Management Our Groups feature lets you create sub-communities within your main platform. Structure your community exactly how your organization works\*\*—whether that's regional chapters, special interest groups, project teams, or cohort-based programs. Each Group gets its own dedicated space with customizable settings, member access controls, and activity feeds,\*\* so different segments of your community can thrive independently while staying connected to the whole. -\> Event Management From intimate gatherings to global conferences—everything you need to plan, execute, and engage members through meaningful experiences. Create event pages, manage registrations, send reminders, and track attendance all in one place. -\> Member Directory Build a rich, fully customized directory that highlights what makes your community unique and puts members on a visual map. Showcase profiles, expertise, and connections that matter. Add custom profile fields, enable member search and filtering, and help people discover others based on skills, location, interests, or any criteria you choose. -\> Communication Tools Connect with your community through multi-channel communications that drive action. Send targeted emails and push notifications, facilitate discussions in topic-based forums, enable direct member-to-member messaging, and let members share updates, articles, videos, and documents. Keep conversations flowing across every touchpoint. Key differentiators \* User-friendly interface with minimal technical barriers \* Extensive customization options without coding requirements \* Scalable solution that evolves with organizational needs \* Comprehensive feature set for complete community lifecycle management \* Seamless integrations that work with your existing tech stack and current tools ## Hivebrite Pros & Cons **What users like:** - Users commend Hivebrite's **excellent customer support** , noting their responsiveness and dedication to client success and engagement. (64 reviews) - Users value the **exceptional functionality and customization** of Hivebrite, enhancing both internal and external organizational image. (41 reviews) - Users appreciate the **ease of use** of Hivebrite, making community building and management straightforward and enjoyable. (36 reviews) - Users praise the **fantastic staff support** at Hivebrite, noting timely responses and exceptional engagement from the team. (26 reviews) - Users commend the **exceptional experience and customization** offered by Hivebrite, enhancing both internal and external interactions. (23 reviews) - User Interaction (19 reviews) - Attendee Engagement (17 reviews) - Customization (16 reviews) - Easy Setup (16 reviews) - Users value the **extensive customizability** of Hivebrite, allowing tailored solutions that perfectly fit their needs. (15 reviews) **What users dislike:** - Users note **limited customization options** in Hivebrite, as certain features can't be modified for different use cases. (20 reviews) - Users find Hivebrite to be **expensive** , especially for non-profits, due to additional costs and limited features. (16 reviews) - Users often face **technical bugs** and unclear pricing policies, hindering overall satisfaction with Hivebrite. (12 reviews) - Users find the **interface design of Hivebrite lacking** , creating challenges in navigation and overall user experience. (12 reviews) - Users note the **missing features** in Hivebrite, such as notifications and a limited WYSIWYG editor, affecting functionality. (11 reviews) - Users find the **difficult learning process** for first-time admins challenging, despite responsive support from the team. (9 reviews) - Complexity (7 reviews) - Poor Customer Support (7 reviews) - Not Intuitive (6 reviews) - Users face **access issues** with screen readers and keyboard navigation, complicating their experience with Hivebrite's features. (5 reviews) ## Hivebrite Reviews ### 1. More then happy 🙌 Amazing product - very complete **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Hivebrite?** The product is amazing, very complete, more than our expectations. The support team is so quick and available. Account managers are very excellent, helpful, and friendly. **What do you dislike about Hivebrite?** Notifications are still missing for some features. No affiliations solutions and the price is a bit expensive **Recommendations to others considering Hivebrite:** Enjoy! **What problems is Hivebrite solving and how is that benefiting you?** Community building , giving more value to the member of our female network **Official Response from Kristen Santos:** > Hello there, Thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are so happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! Hivebrite Team ### 2. Ever-evolving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Hivebrite?** The platform is ever evolving. It has a colorful, modern look and feel. **What do you dislike about Hivebrite?** Updates tend not to be consistent across the whole product. More flexibility to apply settings and permissions at a group level. **What problems is Hivebrite solving and how is that benefiting you?** Hivebrite provides a more modern look and feel for our Alumni clubs and groups. It also provides a more streamlined simple event creation method. ### 3. The Best Community Platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Hivebrite?** Being able to make tabs (pages). Also like media center and ability to save links and documents. **What do you dislike about Hivebrite?** - The email communication feature is very limited in design. We ended up choosing a separate email platform - Constant Contact. - Would like more posts (Forum) to generate in Live Feed **What problems is Hivebrite solving and how is that benefiting you?** Members being able to collaborate **Official Response from Kristen Santos:** > Thank you on behalf of the whole team for this 5-star review! Customer satisfaction means everything to us and we are thrilled to hear that you are so happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! Hivebrite Team ### 4. Hivebrite gave us additional "muscle" to manage our alumni community in a dynamic and efficient way. **Rating:** 4.0/5.0 stars **Reviewed by:** Haja R. | Group HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2022 **What do you like best about Hivebrite?** Modern look and possibility to filter items and members efficiently. Easy to interact and engage with the members. **What do you dislike about Hivebrite?** We are encountering difficulties to integrate some very common Swiss payments systems. **What problems is Hivebrite solving and how is that benefiting you?** We needed to significantly upgrade the communication tool and to better manage our event management. Hivebrite has brought us into a new era. ### 5. a lot of value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Hivebrite?** The Hivebrite product matches our business case (we use it to manage a community of independent professionals) and offers a lot of functionalities. On top of that, they are well on their way to enhancing the mobile app version and we've been able to participate in beta testing with their product team. **What do you dislike about Hivebrite?** We would benefit from having more possibilities to customize functionalities and the look and feel of the platform. And we would like to be able to switch off certain fields and features. **What problems is Hivebrite solving and how is that benefiting you?** Our challenge is to stay in touch with and activate our community of freelance professionals. Hivebrite helps us with that, not only with the product but also by sharing best practices. ### 6. A client-focused approach on a user-friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica M. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Hivebrite?** The platform can be customised and can be independently managed by our organisation **What do you dislike about Hivebrite?** The admin interface could be improved to ensure it's more user friendly with it's menus **What problems is Hivebrite solving and how is that benefiting you?** Hivebrite is constantly listening to their clients which makes for a better product. ### 7. A one stop shop for membership management **Rating:** 4.0/5.0 stars **Reviewed by:** James B. | Regional Programme Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Hivebrite?** Wide variety of modules to help build an engaging membership experience for your members. Customer service is also unparalleled. **What do you dislike about Hivebrite?** It can be challenging to drive engagement in the platform **What problems is Hivebrite solving and how is that benefiting you?** Hivebrite allows us to deliver a feature rich, customisable community platform at a fraction of the cost of developing our own system. ### 8. Hivebrite has an intuitive back office navigation and the support team is responsive to my requests. **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2021 **What do you like best about Hivebrite?** The user experience is much better than our last platform. Love the global map, events page, campaigns, and more. I appreciate that they are constantly looking for ways to improve and enhancing features and systems. **What do you dislike about Hivebrite?** Like any platform, Hivebrite has its quirks and bugs which can be frustrating. I usually can find a workaround. The support team is very responsive and while I don't always like the answer, I always receive a timely answer. **Recommendations to others considering Hivebrite:** I highly recommend Hivebrite to manage memberships, connections, networking, donations, events, and I look forward to growing and engaging our community even further through this platform. **What problems is Hivebrite solving and how is that benefiting you?** We have engaged our community like never before. It supported a series of virtual events that would not have been likely on our old platform. It is easy for a member to donate, renew, register for an event, post an opportunity, etc. **Official Response from Spencer Dorcik:** > Hi Maggie, My name is Spencer, Director of Marketing at Hivebrite. Thank you for this review. We work hard to meet expectations like yours and we are so happy that you are enjoying your experience with our community engagement platform. It's fantastic to read that you're getting lots of mileage out of the various platform features, and that you're getting support when and where it's needed. We pride ourselves on constantly improving and innovating our platform to meet and exceed our customers’ diverse needs. If your opinion ever changes or if you have a suggestion on how we can improve, please get in touch with your Customer Success Manager to discuss. Thank you again! ### 9. Hivebrite is easy to use, intuitive and constantly improving to make my organization successful! **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy S. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Hivebrite?** Functions are intuitive and easy to use, both for admins and the basic user. Also, I like that there are so many options for functionality, but you can pick and choose what your organization needs and save the others for when you are ready. The Hivebrite staff is hands-down the best part, though. They are receptive to feedback and responsive to questions. They genuinely want to hear from me and are always looking to make my job easier. **What do you dislike about Hivebrite?** With the constant improvements, the downside is that I often discover bugs that need fixing. Sometimes it can happen when I am in a hurry, but if I take a breath and spend 60 seconds to send an email to the support team, they always have it fixed quickly or at the very least they respond with an estimated time of completion. **What problems is Hivebrite solving and how is that benefiting you?** Tracking alumni engagement is so much easier with Hivebrite! Organizing smaller groups within our alumni community is something I never thought would be possible, but it was easy to implement and get people on board. We also set up groups for each of the committees of our Board of Trustees and manage meeting agendas, supporting docs, and minutes in one place accessible only to those who need it. The most significant benefit is having everything under one login. We used to have so many different programs to do each separate function, but we can do it all in Hivebrite. **Official Response from Spencer Dorcik:** > Hi Mandy, My name is Spencer, Director of Marketing at Hivebrite. I wanted to thank you for this review. We work hard to meet expectations like yours and we are grateful to hear that you are enjoying your experience with our community engagement platform. It's fantastic to know that you're finding the features intuitive and easy to use across the board, and that you're a big fan of our staff and support team. So am I! We take pride in constantly improving and innovating our platform to meet and exceed our customers’ many needs. If your opinion ever changes or if you have a suggestion on how we can improve, please don't hesitate to get in touch with your Customer Success Manager. Thank you again for your review. ### 10. Incredible social platform that empowers and supports a growing community **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua F. | Head of Community, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Hivebrite?** Hivebrite's reliable account management and support system are 10/10. Our account manager helped us grow our community from ~10 users to ~400 users within a few months. We received glowing reviews from our community on the user-friendly nature of the platform and how easy it was for users to get onboarded and oriented. Throughout the platform build process, we received an abundance of onboarding support and a curriculum to follow to most efficiently build our platform. **What do you dislike about Hivebrite?** The only significant improvement that Hivebrite could make is allowing a few more product features to be customizable. However, they have a great product feature request process to create signals around requested customizable product features. **Recommendations to others considering Hivebrite:** I highly suggest taking full advantage of the provided onboarding curriculum and sticking to the agenda week by week while setting up and launching your Hivebrite community. If you skip any steps in Hivebrite's well-thought-out onboarding curriculum, you may not fully optimize all features and support that is offered to make your community vibrant. **What problems is Hivebrite solving and how is that benefiting you?** Our company is a community based around remote work and nomadic living. The problem we solved using Hivebrite was to connect our customers to create a community network across the country for travelers to connect, work, and play together. We solved this problem efficiently and successfully using the Hivebrite platform. ### 11. We had a vision. We thought of a platform. Hivebrite brought it to life. **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Christine V. | Interim management & business development, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Hivebrite?** Hivebrite’s platform is not ‘just’ information, like sharing the latest news, a calendar, or an alternative for the company’s website. It interacts in a new way, stimulates engagement, makes it possible to capture the value of a community. The potential of cooperation and reciprocity makes it different from, for instance, LinkedIn. The platform works intuitively and is adaptable. The technique allows activating involvement and engagement. The combination of an open (public) space and various private groups is excellent. So are the directory with geolocation and the combination with LinkedIn; this personalizes the vast community of (in the case of the f University of Amsterdam) alumni spread worldwide. Data management features are imperative and work very well, so do events and other calendar features. We especially liked Hivebrite's support to realize the concept we had in mind, including some fundamental changes we had to make during the process. Working with Hivebrite turned into a genuine partnership. Hivebrite created new features upon request. Special thanks to Xavier de la Lande for his professional and personal commitment; he never gave up and is a real team player. **What do you dislike about Hivebrite?** The feature that could use some update is the graphic design. Pictures, posts, the social media feed: they are a bit too voluminous (to my taste). I advise others to work on a solid (business) plan before starting operations. It will prevent assumptions and help oversee the scope of the work upfront, during realization, and after delivering the platform (including putting an adequate professional, internal team on the project). Can Hivebrite offer this specific (more strategic and tactical than operational) service too? **Recommendations to others considering Hivebrite:** See review **What problems is Hivebrite solving and how is that benefiting you?** The alumni of the UvA represent a vast community spread over the world. The platform UvA Bridge enables to involve many individuals, turning their value into support and inspiration for students and scientists. UvA Bridge should, in time, help capture the value that has been created over the years by the university. ### 12. Our experience with Hivebrite was great! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Hivebrite?** Hivebrite was really great with support - Either through their online resources and documentation (They have really great, very detailed guides on how to do most of anything on the platform) or through their customer support by putting in a ticket. They have great response times, and just really great communication overall. Their client managers/contacts were also really great at just checking in with us to make sure everything was going well and having regular meetings just to review activity and give suggestions on how we could use the platform even better. One of the best parts was that they were never pushy about anything, nothing was a sales call, just support and help. Incredibly friendly and always looking for ways to help. **What do you dislike about Hivebrite?** I suppose one of the downsides that we faced was customizability - although, there are more options coming out with the Hivebrite platform that address that, so it might not be an issue now. Occasionally, we had some issues with user access and some users had trouble with some of the functionality (uploading images to posts, etc.) The biggest downside for us, was the cost. Unfortunately, our organization didn't have enough activity on the platform to justify the cost, but this wouldn't be on Hivebrite, as I believe their costs are quite competitive in this market. **What problems is Hivebrite solving and how is that benefiting you?** We have over 1000 employees spread out over a large region, and being able to offer them a one-stop shop for finding documents and resources as well as being able to connect them with the rest of the team across our organization was a huge benefit. ### 13. Hivebrite is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Monika B. | IIASA Network and Alumni Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about Hivebrite?** We chose Hivebrite because it was the only software we saw that had already developed an interactive map. We could customize this space; it is intuitive and visually appealing. Since joining Hivebrite, the company has continued to develop the platform by implementing new features and improving existing ones. They also have a variety of packages that companies can choose from, which was great and allowed us to chose a way forward that fits our current needs. And the company is accessible. One can submit tickets with questions, potential bugs, or issues, and their staff is responsive. **What do you dislike about Hivebrite?** As I'm sure is the case at many companies, they address features or bugs based on importance to the entire community. For example, if a bug impacts everyone, it will be addressed immediately, whereas something that I'm only experiencing may take longer. **What problems is Hivebrite solving and how is that benefiting you?** I'm bringing together the global systems analysis community/network using Hivebrite. It provides me the tool to allow this to happen. The benefit is to create a space that targets the community one is trying to reach. It is a tool that allows users to engage with the organization's network directly, which was not possible before. ### 14. Using the Hivebrite platform is super intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Delphine B. | Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Hivebrite?** Using the Hivebrite platform is super intuitive both for us as admins as well as for our end users. We've built the community as a space for our alumni to connect with each other, organize events and have that long term connection with their university and it's been great. I particularly appreciate the responsiveness and professionalism of the team as they hold our hands while navigating through challenges and offer a high degree of service and professionalism. **What do you dislike about Hivebrite?** Hivebrite is keen to develop its product based on suggestions from its customers as we feel heard and often see our recommendations implemented but it may take some time. **Recommendations to others considering Hivebrite:** I highly recommend Hivebrite to manage memberships, connections, networking, donations, events, and I look forward to growing and engaging our community even further through this platform. **What problems is Hivebrite solving and how is that benefiting you?** For the management of our alumni community we needed a turnkey tool to manage our database with CRM type functions and to set up our public homepage - Hivebrite delivered on all those fronts and exceeded our expectations. It is a real time saver for us to have a single tool and therefore a single point of contact who manages both our database and our digital communications and outreach. ### 15. Very customer-friendly and easy to use platform with lots of functionalities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Hivebrite?** Easy to use and create content Possibility to custom brand everything many options and functionalities regarding content sharing **What do you dislike about Hivebrite?** takes some time to get people to go to the platform spontaneaously (get them engaged) difficult to add another platform (extra communication channel) inside an existing organisation with already multiple other channels.. **What problems is Hivebrite solving and how is that benefiting you?** creating a community of people that completed a specific (training) program bring people together around a similar topic communicate to people with updates, content, .. ### 16. A strong partnership which goes way beyond providing a great community platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ross N. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Hivebrite?** Our mission at neoHome is about turning our global network into an active community by making vital connections to get stuff done. Hivebrite feel like part of our team in helping us unravel the challenge of attracting then crucially - engaging an international group of very busy people - enough for our members to take action, collaborate and have real impact. We're one year in and those stories of impact are starting to build. We've felt we've pushed the Hivebrite team to evolve our version 2 of the platform in various new directions, and they've responded - and we hope - seen this as a partnership in learning from one another. In short, they're fab! **What do you dislike about Hivebrite?** (not a criticism or a dislike, but for the sake of not leaving this blank) we want to be able to develop global search as a function (being able to key word search for topics (across resource library, posts, members profiles), which from 2022 will be really valuable in value creation on neoHome. We're not clear that this is on their road map. We've put in a request for this - and I'm sure (as always) Hivebrite will look into this. All good! **What problems is Hivebrite solving and how is that benefiting you?** value creation through enabling better engagement and curated connections of members. ### 17. Great support and product overall, though some areas are still in need of maturation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2021 **What do you like best about Hivebrite?** The customer support is really helpful. Dhia and his team especially try to respond to our queries swiftly and attentively. We can usually get a response from their team within 1-3 days. They sometimes send us Loom videos, which is particularly helpful! **What do you dislike about Hivebrite?** Sometimes features that we have grown to expect from more mature platforms like LinkedIn, Facebook, etc are not present. An example of this would be scroll anchoring. When one of our users browses our alumni Live Feed and then clicks an interesting link, they are taken to another page. When they return to the Live Feed, users need to start scrolling again from the top... This was complained about. It's a feature that we have grown to expect from social networks but do not find with Hivebrite. We dislike that it was not expressed as a priority for implementation soon. **What problems is Hivebrite solving and how is that benefiting you?** Our alumni can stay connected on a single platform. They can schedule events and post vacancies. ### 18. Powerful and intuitive community management platform, responsive support team **Rating:** 5.0/5.0 stars **Reviewed by:** Oana B. | Alumni Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Hivebrite?** Platform is intuitive, customizable and adaptale to communities of different sizes. Many features are available, including advanced data management features. Great staff, Laëtitia and Dhia always take the necessary time to optimize our experience and help us reach our goals. Several Alumni Engagement webinars are being organized throughout the year, as well as in-person events, enabling alumni staff to meet and share their experiences and best practices. **What do you dislike about Hivebrite?** Some features (eg the Media Center) is a bit outdated in terms of aesthetics. Certains blocks require a specifical size for images (1600x600), it is not always easy to make photos fit in. **What problems is Hivebrite solving and how is that benefiting you?** We are developing the membership and increasing engagement within our alumni community. Keeping member information up to date. Better communicating with our alumni. ### 19. A great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Patrice F. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Hivebrite?** The modern ergonomics of the platform which makes it easy and quick to learn. The platform makes it possible to create two different spaces. A public space (website-like) and a social networking space. Thanks to this feature, Hivebrite offers a two-in-one solution. The Directory functionality with geolocation is top-notch. The Events feature meets our needs well. Being able to create tickets to participate in events is a real plus and is super easy to use. Finally, the page creation tool (new editor) allows you to format modern pages with a professional look. **What do you dislike about Hivebrite?** It would be a very « nice to have » if the group suggestion feature was based on an algorithm rather than manual admin intervention. A little more insights on the campaign feature would be helpful. **What problems is Hivebrite solving and how is that benefiting you?** Our main problem was connecting alumni and getting them to be engaged and Hivebrite totally delivered on that front. Another strength of the Hivebrite solution is that sending newsletters is integrated, so you no longer need to use other emailing softwares. ### 20. Powerful and flexible community management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rob E. | Digital Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2021 **What do you like best about Hivebrite?** Hivebrite offers a powerful solution to support our large and diverse community (currently 20,000+ users). Its core features (a live feed, a directory of members) enable strong engagement and collaboration among our members. Additional functionality (incl. groups, events and email campaigns) has enabled us to build and sustain meaningful sub-communities of professionals and researchers. The fact that the platform is flexible, and can meet different demands from our community, is a particular strength. The Hivebrite team provides strong technical support as well as thought leadership in the field of community management. It has been a pleasure to work with the team to enhance what our community can do. **What do you dislike about Hivebrite?** Our community is large and diverse. It is important the platform can serve relevant and meaningful content and connections to our users. We would like to see the platform do more to enable this. This is an area Hivebrite are actively working on, and we are already seeing some promising new and evolving features developed. **Recommendations to others considering Hivebrite:** Hivebrite by itself will not build a community for you. You need to define your strategy and priorities for your community first, and then ensure Hivebrite offers the functionality to facilitate that strategy. **What problems is Hivebrite solving and how is that benefiting you?** Hivebrite has enabled us to take a large, diverse community of researchers, professionals and creatives and build a strong global community. This is a self-sufficient community, who can now connect, network and collaborate with each other via the platform. **Official Response from Spencer Dorcik:** > Hi Rob, Spencer here, Director of Marketing at Hivebrite. Thanks for this review! We work hard to meet expectations like yours and we are thrilled to know that you are enjoying your experience with our community engagement platform and are finding the core features useful and flexible. We pride ourselves on constantly improving and innovating our platform to meet and exceed our customers’ diverse needs. If your opinion ever changes or if you have a suggestion on how we can improve, please don't hesitate to share that feedback with your Customer Success Manager. Thank you again for your kind review. ### 21. Easy to use, attractive, and excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Hivebrite?** The service makes it very easy to organize participants according to whatever criteria that we wish to use. It is then equally easy for participants to look each other up, using the same criteria. The Analytics data provided in the back office helps administrators to figure out what initiatives or communications have been successful. The ability to learn who has worked at what companies is very useful for fellows who are considering a career move, as is the ability for fellows and admins to post job listings. The impressive size of the file storage provided is a real benefit for the users, enabling peopel to upload large documents to their portfolios, which they can then present to other users. The fact that Hivebrite is working toward 100% accessibility is invaluable to my organization, because we have many fellows with disability. Finally, as a new admin, the ability to meet regularly with people at Hivebrite is a real plus. The learning curve is not overwhelmingly steep, but having someone to hold my hand has been very reassuring. **What do you dislike about Hivebrite?** The only thing that I would like to add is the ability to edit the overall format of the Live Feed page. **What problems is Hivebrite solving and how is that benefiting you?** We have accumulated more than 40,000 fellows over the years, but until we began using Hivebrite, we had not built a way to stay in contact with them, and many have drifted away. This online platform is helping us to overcome that problem; while there are many fellows that we will probably never be able to reestablish contact with, we are developing a good core group that we will work with as we bring more and more people back into active communication with each other and with us. ### 22. Hivebrite has much potential, but it’s not quite there yet. **Rating:** 3.0/5.0 stars **Reviewed by:** Sheri B. | Owner, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Hivebrite?** I like the The live feed. I feel like most immediate needs are met there. The instant messaging and events and maps are great features. There are a couple of groups that run well, but without constant facilitation by a moderator they fall flat because members find the groups cumbersome to use. I like that there is no advertising or cross site tracking. The back office is relatively simple to use. The news feature and pinned post is quite helpful. **What do you dislike about Hivebrite?** The notification feature is awful. Take away the likes notifications. Group the "so and so commented" notifications so that you don't have to open the same post 20 times each time a person commented. In notifications say if the comment is for a live feed or what group. If somebody responds to your comment you have to go throughout all 50 comments to find your comment and see if they are indeed talking to you. Tagging a person in comments doesn't always work. Groups are hard to manage as you can't track your activity in them or search within them. It would be nice to turn off notifications for certain posts or forums. Just because I start a forum as an admin doesn't mean I want a notification every time somebody adds a recipe to the recipe forum. The buggy live feed is frustrating. Also the inability to sort the live feed is frustrating. Members want notifications for live feed posts in their groups. It would be great for admins to get a notification when a comment is reported. It would be great if users could use the files to manage adding videos etc rather than it just being an admin feature. It's a bit cumbersome to use on a mobile device which is a huge complaint with members. Many memeners refuse to use Google which leaves them with a glitchy experience. A search feature for the live feed would be great. **Recommendations to others considering Hivebrite:** Be sure that they know that the functionality is not quite there. If you’re expecting notifications to work like Facebook or Instagram or even Twitter, it's not there yet. **What problems is Hivebrite solving and how is that benefiting you?** It got our group off Facebook which is great but ease of use isn't quite there and customers are super frustrated. The privacy aspect is amazing. It's a much more relaxed experience than Facebook. It feels more safe and secure for sure. We would like to see the notifications feature drastically improved to improve the user experience. ### 23. Great platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Director of Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** I like that hivebrite gives multiple ways to engage our members. It feels familiar (like Facebook or LinkedIn), so it is easy for them to use. It allows us to track engagement and allows our members to engage with us and each other. **What do you dislike about Hivebrite?** There are a few things that aren't flexible such as engagement points--we can't set custom points and they don't ever reset. It would be great to be able to use this feature for loyalty rewards. Also some fields, such as birthdate are not searchable. We would like to be able to send custom emails for users during their birthday month, but are unable to easily sort this in the system. **Recommendations to others considering Hivebrite:** Be sure that you have a detailed plan for what you want to accomplish with Hivebrite. We love the platform, but have run into things that we assumed could be done with the platform that could not be done easily. **What problems is Hivebrite solving and how is that benefiting you?** We have a large and scattered member base and we want to be able to bring them together and track their engagement with our various programs. Hivebrite is helping us to be able to do that. We are still working on getting more members to adopt the platform, but the ones that are using it have positive feedback. **Official Response from Spencer Dorcik:** > Hello Jennifer, Spencer here, Director of Marketing at Hivebrite. Thank you for this review! We work hard to meet and exceed expectations like yours and we are so happy that you are enjoying your experience with our community engagement platform. It's especially great to hear that you're able to use the platform to bring your community together and more effectively track engagement. We pride ourselves on constantly improving and innovating our platform to meet and exceed our customers’ diverse needs. If your overall opinion ever changes or if you'd be interested in discussing further the feedback you shared here on how we can do even better, please don't hesitate to reach out to your Customer Success Manager. Thank you again for your kind review! ### 24. Intuitive, feature-rich, community building platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Head of Digital Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love the interactive feed, profile management, event management, notifications, and much more! **What do you dislike about Hivebrite?** While additional features could further enhance the platform, there is always additional development in the works as the support team has been phenomenal in keeping customers updated. **Recommendations to others considering Hivebrite:** Look no further when researching a platform, especially for Alumni, that not only provides profile customization, group management, event registration, email management, and much more but the support team who has been a fantastic group of folks to work with when questions arise. The support that HiveBrite has provided since its inception has been a HUGE selling point. **What problems is Hivebrite solving and how is that benefiting you?** We use HiveBrite to provide scholars with a single solution that drives a greater sense of an online community while strengthening existing connections and creating additional networking opportunities. **Official Response from Spencer Dorcik:** > Hi Michael, Spencer here, Director of Marketing at Hivebrite. I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you're satisfied with our community engagement platform. It's wonderful to hear that you're finding several of our core features particularly useful for your Alumni community. We are committed to creating the best community engagement platform to meet and exceed your expectations. If you ever would be interested in discussing your suggestions, ideas, or feedback on how we can further support you, please don’t hesitate to contact your Customer Success Manager. ### 25. Hivebrite has proved key in managing our community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Hivebrite?** Through the Hivebrite events function, we have been able to organise weekly calls with our members, as well as for creating guest lists ahead of a 200+ person online international event with a major organisation **What do you dislike about Hivebrite?** The speed of the platform can sometimes be laggy **What problems is Hivebrite solving and how is that benefiting you?** During the pandemic, online events have helped our community from all across the world become closer than ever. Through the Hivebrite events function, we have been able to organise weekly calls with our members, as well as for creating guest lists ahead of a 200+ person online international event with a major organisation. Without Hivebrite, this would have been messy to say the least! The Zoom function has also been really effective in allowing members to join on-platform. Also, we have a private group within our community. The Group function allows us to engage and organise select members who are involved in exclusive projects. The mobile app is a gamechanger for our members, who all love interacting with our community on-the-go. Overall, having all of the members in our community in one place has allowed us to grow closer as a community. ### 26. Its user friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Farah A. | Executive, Alumni Relations, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Hivebrite?** It can serve as a networking platform as well as managing the alumni data. **What do you dislike about Hivebrite?** Some fields are standard and can't be modified. The overall layout of the platform is not as sophisticated as we thought. **Recommendations to others considering Hivebrite:** The platform is rich in its features. You can do many things and add many options for the uses on the HiveBrite. **What problems is Hivebrite solving and how is that benefiting you?** Alumni data management, vibrant interaction with alumni and get them involved and engaged. ### 27. Very clunky interface and not intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Margaret G. | Director of Millennium Forum, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** The way it looks from an end-user perspective. **What do you dislike about Hivebrite?** Operating in the back office is cumbersome and not intuitive. **What problems is Hivebrite solving and how is that benefiting you?** We have a community platform and keep members organized and engaged. **Official Response from Spencer Dorcik:** > Hi Margaret, My name is Spencer, Director of Marketing at Hivebrite. Thank you for taking the time to give us this balanced feedback. We’re always looking for ways to improve and exceed our customers’ expectations. Your satisfaction is critical to our business and we will use your feedback to continually improve our platform and create a better back office experience for everyone. It's also nice to hear that you're a fan of the end-user appearance and experience. If you are open to discussing your suggestions for the back office further, please don't hesitate to reach out to your Customer Success Manager. They'll be able to share some of the improvements we are already working on, as well as discuss how we can work together to improve the Hivebrite platform and experience. Thank you again for your feedback on both your positive uses and how we can do better. ### 28. Great platform - great support! **Rating:** 3.5/5.0 stars **Reviewed by:** Rick Z. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Hivebrite?** The platform works pretty well for us. The support team is AWESOME! **What do you dislike about Hivebrite?** Much of the platform functionality, while I am sure it is very useful for some communities, is not at all useful for our community. I was a little concerned when we were researching online community platforms that Hivebrite appeared to be focused on the alumni community market. Even as I am completing this survey, it is very clear that even this survey is not really geared to generate useful information from online communities such as ours. **What problems is Hivebrite solving and how is that benefiting you?** We're still pretty early on with our community. I'm not sure we're solving problems so much as providing a complete community resource for our members who are cyclists. **Official Response from Spencer Dorcik:** > Hello Rick, My name is Spencer, I'm the Director of Marketing at Hivebrite. Thank you for taking the time to give us this feedback. We’re always looking for ways to improve and exceed our customers’ expectations. Your satisfaction is critical to our business and we use feedback like yours to shape and improve our platform and create a better experience for everyone, and every community. It's great to hear that you're a fan of the support team. I agree that they're awesome! If you are open to discussing your feedback further, please don't hesitate to reach out to Customer Success Manager. They would gladly organize a call to discuss some of the improvements we are already working on, as well as how we can work together to improve the Hivebrite platform and overall experience. Thank you again for letting us know how we can improve. ### 29. Hivebrite is the platform that deserves its name. **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-François M. | Membre, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Hivebrite?** Hivebrite is a platform that lives up to its name. It was created by an ambitious team that listens to requests and always tries to find solutions. The platform offers a wide range of features to best manage a highly influential community. Constantly evolving, Hivebrite seems to be the future No. 1 platform in the community management market. (for me, it already is) **What do you dislike about Hivebrite?** The documents are almost entirely in English. **What problems is Hivebrite solving and how is that benefiting you?** The management of our community, our benefit is simple: time saving, optimization of our management, greater visibility of our actions, stronger engagement. ### 30. Hivebrite is the perfect way to engage our community **Rating:** 4.5/5.0 stars **Reviewed by:** Sara G. | Account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Hivebrite?** The fact : - Each platform could be personalized to each community - The platform is clear - Easy to use - Strong relationship with our referent Hivebrite **What do you dislike about Hivebrite?** The fact there is not that much way to track our KPI **What problems is Hivebrite solving and how is that benefiting you?** Our goal when we created our community with Hivebrite was to engage our doctors and show them interest thanks to medical articles, webinars and others and that is exactly what we've done. The benefits we realized are that our doctors feel like they belong to a community. ### 31. A great way for our community to connect and grow together! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** It's customizable to what we want but not too complicated that it's difficult to use! I love how it is built out and that everything you would bee to build a community is present. **What do you dislike about Hivebrite?** I think the branding aspect could be better! Creating our homepage and putting together different logos and colors was much more complicated and harder than other platforms I have used! I wish it was more drag and drop and you could see what you were designing. **Recommendations to others considering Hivebrite:** Take time to build it out and make sure you have multiple people involved in the process! **What problems is Hivebrite solving and how is that benefiting you?** We are solving the problem of our members not being able to connect and know other members in an efficient way. We would normally have to manually connect people with eachother and now we have been taken out as the middle man! ### 32. A customizable community platform **Rating:** 3.5/5.0 stars **Reviewed by:** Veselina N. | Community Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** The ability to customize the experience for our users and organziation specifically. **What do you dislike about Hivebrite?** Lack of some features available more widely in other social media (e.g. google login in app). **Recommendations to others considering Hivebrite:** Consider what end goals you have for the community and the options to customize the platform in different ways to achieve them. **What problems is Hivebrite solving and how is that benefiting you?** We use the platform to provide important information and announcement without having to rely exclusively on email and overwhelm our users, as well as streamline event registration management for the entire institution. It also provides the ability for our entire user base to connect with each other. **Official Response from Spencer Dorcik:** > Hello Veselina, My name is Spencer, Director of Marketing at Hivebrite. Thank you for taking the time to give us this balanced feedback. We’re always looking for ways to improve and exceed our customers’ expectations. Your satisfaction is critical to our business and we will use your feedback to improve our platform and create a better experience for everyone. It's also great to hear that you're finding the communications and events tools on the platform particularly helpful in connecting your users! If you are open to discussing your suggestions further, please don't hesitate to reach out to your Customer Success Manager. They'll be able to share some of the improvements we are already working on, as well as discuss how we can work together to continually improve the Hivebrite platform and experience. Thank you again for your feedback on both your positive experience and how we can improve. ### 33. So far, so good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Hivebrite?** I'm a little surprised to be invited to review prior to our Go Live date, but the sales and implementation processes have been smooth. We are very impressed with the capabilities of Hivebrite SaaS, and expect to use it to fully replace our website, serving as a community for our members, a repository of professional development activities, and more. **What do you dislike about Hivebrite?** There are a few areas that are not customizable that really ought to be. I'm impressed by how much can be customized, but the areas that can't have puzzled me a little. **Recommendations to others considering Hivebrite:** It's an expensive solution, but far superior than its competition. **What problems is Hivebrite solving and how is that benefiting you?** Hivebrite helps us connect our community for deeper modes of collaboration. We are still in the implementation phase. ### 34. Community Platform with a lot of possibilities! **Rating:** 4.0/5.0 stars **Reviewed by:** Aricia D. | TUFH Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Hivebrite?** The platform has a lot of possibilities for your community members to be involved and stay connected. The event section works very well. It is easily linked to your stripe account, and payments go smoothly. You can now design very creatively what subtabs must look like. **What do you dislike about Hivebrite?** It would be great if they incorporate conference availabilities like abstracts, agenda's, etc. **What problems is Hivebrite solving and how is that benefiting you?** Creating a vibrant community of practice. Getting all information for our members in 1 place. ### 35. Overall a really great platform for non-coders to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Hivebrite?** I loved the design of Hivebrite. It is very modern and very customizable. **What do you dislike about Hivebrite?** I would love more support in thinking through various ways to use the platform for middle-advanced users. I think they do a great job of laying out the basics. **Recommendations to others considering Hivebrite:** Hivebrite is a great tool to use to customize and build an online community without having a web development or tech team in-house. It will require some learning, but if you are willing to test things out and are relatively familiar with technology, it should be easy to use. **What problems is Hivebrite solving and how is that benefiting you?** We've been able to use the platform to reach our global audience on one platform with lots of opportunities to grow and customize ### 36. Whether or not I would recommend truly depends on exactly what it is you're looking for. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Hivebrite?** Great communication and helpful staff when they can Large feature set. The products that are available generally work and some have been improved Release notes have been improving **What do you dislike about Hivebrite?** Some features feel incomplete. Submitting feature requests hardly feels worth it. They will always say that they will consider those changes for future updates but it never feels like those changes will come. You won't be notified directly if they do implement the feature you've requested since the ticket closes after their response. Maybe 5% of the feature requests I've sent have been implemented since the last year that we have been on the platform. Data tracking needs a better format in order to be useful to the the administration over time. **What problems is Hivebrite solving and how is that benefiting you?** We provide a space for professionals in the D&I community to connect and support one another. Joining Hivebrite has allowed us to expand our toolset for helping the community. ### 37. Always very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Hivebrite?** I have always found the support team at Hivebrite very friendly, knowledgeable, and engaged. We have regular meetings for any ongoing development plans, and also a very responsive online support option for issues and questions to do with the platform we run. **What do you dislike about Hivebrite?** In the early days we occasionally missed out on hearing in time about global updates and other issues which could potentially affect the platform. This is not so much of a problem now. **What problems is Hivebrite solving and how is that benefiting you?** How to run an online community for professionals, how to tailor the platform to our specific needs, and the needs of our community. ### 38. Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Hivebrite?** The customer service provided by Hivebrite Support is excellent. We have been using the platform for two and a half years, and we have always had prompt service, especially from our Account Manager Xavier de la Lande. **What do you dislike about Hivebrite?** There have been technical problems that we have needed support. **What problems is Hivebrite solving and how is that benefiting you?** We have both online community and alumni networks. We have nearly 23,000 active users, but the engagement varies. ### 39. Nearing end of first year as HB Client **Rating:** 4.5/5.0 stars **Reviewed by:** Bill K. | Founder and Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Hivebrite?** Ease of use and onboarding support...... **What do you dislike about Hivebrite?** Occasional bugs and web design tools.... **What problems is Hivebrite solving and how is that benefiting you?** Creating an integrated community platform. ### 40. A great platform with the right balance of customization and complexity! **Rating:** 4.5/5.0 stars **Reviewed by:** Matthias D. | Member Of The Board Of Advisors, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Hivebrite?** Ease of use. Possibilities to make it your own. Great support. **What do you dislike about Hivebrite?** Even more flexibility in tweaking the platform. **What problems is Hivebrite solving and how is that benefiting you?** Connecting & inspiring our members. ### 41. Great community platform, but still very focused on School/Academy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Hivebrite?** Easy to setup Overall public interface Features of Live Feed **What do you dislike about Hivebrite?** That most of the forms are not much customizable and the system is not really thought broadly for "community" management as if ANY community - many of the dropdown options etc. are still focused on academic institutions **Recommendations to others considering Hivebrite:** Make modules or customization available for other industries in addition to alumni groups. There are hundreds of communities that are not tied to school or job postings. **What problems is Hivebrite solving and how is that benefiting you?** Having an online space to host files for local community partners Allowing local partners to communicate in Live Feed and get to know each other Centralizing the partners' database ### 42. Scalable Community Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Hivebrite?** When migrated from Higher Logic to Hivebrite and we couldn't be happier with our decision! We explored 20+ community platform vendors during the migration process and selected Hivebrite because the platform was easy to use for admins, had a variety of modules, custom mobile app, ability for multiple roles and permissions, custom page designers, automated digest, and a variety of other valuable features. Their team has been great to work with and implementation was relatively easy. **What do you dislike about Hivebrite?** Their reporting and resource library could use improvement, but it's better than most solutions out there and I know that they are currently working on updates. **What problems is Hivebrite solving and how is that benefiting you?** Building a vibrant community of companies where they can connect, learn, and find new opportunities to grow. ### 43. Turns out you CAN build intentional, values-driven online communities! **Rating:** 5.0/5.0 stars **Reviewed by:** Priya S. | Founder + President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** HiveBrite is extremely user-friendly. As a platform administrator and user, I've loved building and using the space. **What do you dislike about Hivebrite?** I wish it was easier to create posts with more color or design. **Recommendations to others considering Hivebrite:** Just get it. It has everything you need! **What problems is Hivebrite solving and how is that benefiting you?** Our community is connecting more, learning more, and sharing more. When we were using Slack it wasn't possible to learn who was in the community before sending out a call to action or request for help. With HiveBrite's user profiles we're able to learn who is in our network and reach out for support with more intention. Our community is flourishing because of HiveBrite. **Official Response from Spencer Dorcik:** > Hi Priya, Spencer here, Director of Marketing at Hivebrite. I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are satisfied with our community engagement platform. It's great to know that you're getting increased connection within your community, and that the use profiles are helping drive overall engagement! We are always committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you (like more color options for posts :) ), please don’t hesitate to contact your Customer Success Manager. Thank you again! ### 44. Great tool to link communities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Hivebrite?** Pleasant environment. Good interface. Good support. **What do you dislike about Hivebrite?** For some of our schools, it's not very easy to use as it's in English. **Recommendations to others considering Hivebrite:** Some knowledge in community management could be helpful. **What problems is Hivebrite solving and how is that benefiting you?** Creating a real Alumni community (national and international) for our EGC network. We are getting there slowly but surely. ### 45. Phenomenal Service -- Function More Like a Partner Committed to Our Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Hivebrite?** The product is robust and easy to use but best of all is our client success manager. She is beyond amazing -- it is impossible to say enough about her as she always avails herself to us and has learned about our business and how to make us successful. **What do you dislike about Hivebrite?** Not much -- by and large even if there is a glitch or something we need that isn't native to the platform our client success manager works with us to find ways to "make it work." **What problems is Hivebrite solving and how is that benefiting you?** We have built a community that is exclusive to our members who are seeking a secure and easy way to share information and collaborate. ### 46. Altura Collaborative membership site **Rating:** 4.0/5.0 stars **Reviewed by:** Zaid G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Hivebrite?** Simple out of the box solution to build a comprehensive user experience. **What do you dislike about Hivebrite?** The app development for the user interface is not as fluid as I'd like it to be. **What problems is Hivebrite solving and how is that benefiting you?** We're building a virtual network for adults from foster care who are traditionally disconnected from each other. **Official Response from Spencer Dorcik:** > Hello Zaid, Spencer here, Director of Marketing at Hivebrite. Thank you for this review! We work hard to meet and exceed expectations and we are happy that you are enjoying your experience with our community engagement platform. It's nice to hear that you're finding the overall user experience to be a value add. We pride ourselves on constantly improving and innovating our platform to meet and exceed our customers’ diverse needs. If your overall opinion ever changes or if you'd be interested in discussing further the feedback you have on development, please don't hesitate to reach out to your Customer Success Manager. Thank you again for your review! ### 47. Great experience with Hivebrite **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Hivebrite?** Hivebrite is a great platform to propose a mix of a social and a content platform, Our customer success manager was always helpful and attentive to our requests and questions, **What do you dislike about Hivebrite?** I dislike the fact that so changes need to be on the roadmap for everyone, even if it was a real problem for us, **What problems is Hivebrite solving and how is that benefiting you?** We wanted to create a community based on relationship and sharing the knowledge, as an alternative to Facebook, It is a long adventure to make engagement, but it's getting better and better ! ### 48. Has been very helpful to our membership community. There are a few small that would make 100% **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Hivebrite?** The Community and feed. Peopel can network **What do you dislike about Hivebrite?** how many steps to join the organization. We are losing people between the invite and joining as a paying member. Would love for this to be in one step. The SSL Certificate issue is also a problem for us. We thought we had it solved, but don't. We've never had this issue before on any of our sites. **What problems is Hivebrite solving and how is that benefiting you?** Having a community where people can network. membership, events and committees/groups in one place. ### 49. Great platform for online communities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Hivebrite?** - Excellent Support. - Easy page builders. **What do you dislike about Hivebrite?** - Not optimized for Arabic content (formatting issues) **What problems is Hivebrite solving and how is that benefiting you?** - The ability to collect community data - The ability to bring a community together & give them a choice in how they want to engage. ### 50. Hivebrite is not the perfect platform if you have specific needs for your company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Hivebrite?** It's easy to use. The support reply very quickly **What do you dislike about Hivebrite?** Hivebrite is not 100% customizable + there are many problems regarding the languages (sometimes you can't configure, rename or translate content in the platform). Also we had some issues with the API **What problems is Hivebrite solving and how is that benefiting you?** We can connect people ## Hivebrite Discussions - [How has Hivebrite improved your community management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-hivebrite-improved-your-community-management-and-what-features-do-you-rely-on-most) - [What is Hivebrite used for?](https://www.g2.com/discussions/what-is-hivebrite-used-for) - [When will the sort feature for the live feed be available?](https://www.g2.com/discussions/when-will-the-sort-feature-for-the-live-feed-be-available) - 1 upvote - [View Hivebrite pricing details and edition comparison](https://www.g2.com/products/hivebrite/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+13%3A03%3A29+-0500&secure%5Bsession_id%5D=e91542ed-724e-44fc-84c2-e51dd57f651e&secure%5Btoken%5D=6910f9fe220d59501673ab1d040776793fd285e6583f73f5692bbcae65deac0f&format=llm_user) ## Hivebrite Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [Cronofy](https://www.g2.com/products/cronofy/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Orbiit](https://www.g2.com/products/orbiit/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Hivebrite Features **Administration** - User Permissions - Branding - Dashboards - Integrations **Platform Basics** - Alumni records and contacts - Networking events - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting **Platform Basics** - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting - Member directory - Networking opportunities **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Management** - Group Tools - Community Hub - Communication - Member Analytics **Platform Additional Functionality** - Fundraising events - Career portals - Newsletter Sharing **Platform Additional Functionality** - Fundraising events - Newsletter Sharing - Job Portals - Customization **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Event Management** - Event Creation - Attendee Management - Event Promotion - Event Analytics **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Hivebrite Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.5/5.0 (745 reviews) - [Circle](https://www.g2.com/products/circle-so-circle/reviews) - 4.5/5.0 (495 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews)