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HappyFox Help Desk

HappyFox Help Desk Alternatives & Competitors

(119)4.6 out of 5

Looking for alternatives to HappyFox Help Desk? Tons of people want Help Desk Software to help with mobile user support, social integration, and chat/live support. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to HappyFox Help Desk. Based on reviewer data you can see how HappyFox Help Desk stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Zoho Desk, Freshdesk, Zendesk Support Suite, and LiveAgent are the most popular alternatives and competitors to HappyFox Help Desk.

Top Alternatives to HappyFox Help Desk

  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite
  • LiveAgent
  • TeamSupport

Top 20 Alternatives & Competitors to HappyFox Help Desk

    #1
    #1
  1. Zoho Desk

    (2,690)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with HappyFox Help Desk:
  2. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with HappyFox Help Desk:

    AR
    ZOHO Desk is simple to understnad1 Easy to use Very simple to setup

    Reviewers say compared to HappyFox Help Desk, Zoho Desk is:

    Slower to reach roi
    More expensive
    #2
    #2
  3. Freshdesk

    (2,344)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with HappyFox Help Desk:
  4. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with HappyFox Help Desk:

    GB
    Freshdesk is really easy to set up and use. It allows to keep track of all customer's requests and easily manage them. It has a lot of powerful instruments to help streamline the work of the...Read more

    Reviewers say compared to HappyFox Help Desk, Freshdesk is:

    Slower to reach roi
    More expensive
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Zendesk Support Suite

    (2,278)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with HappyFox Help Desk:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with HappyFox Help Desk:

    AA
    The UI is very user-friendly. The tickets are easy to find and manage. I can arrange them according to time received, time of the last update even according to the subject. There are a lot of...Read more

    Reviewers say compared to HappyFox Help Desk, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    #4
    #4
  7. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with HappyFox Help Desk:
  8. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with HappyFox Help Desk:

    AH
    Easy to use and set up, has lots of useful features - for me personally especially the tags automation (rules, and times rules) which help to manage your tickets. On top of that you can connect...Read more

    Reviewers say compared to HappyFox Help Desk, LiveAgent is:

    Slower to reach roi
    More expensive
    #5
    #5
  9. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with HappyFox Help Desk:
  10. A powerful customer support suite with a focus on collaboration.

    Categories in common with HappyFox Help Desk:

    Michael S.
    MS
    The feature I like the most is the ability of sending images and files to clients with ease. Clients can look up old tickets, enter new ones, exchange files and, review Knowledge base articles. The...Read more

    Reviewers say compared to HappyFox Help Desk, TeamSupport is:

    Slower to reach roi
    More expensive
    #6
    #6
  11. Help Scout

    (225)4.3 out of 5

    A help desk for teams that insist on a delightful customer experience

    Categories in common with HappyFox Help Desk:
  12. A help desk for teams that insist on a delightful customer experience

    Categories in common with HappyFox Help Desk:

    AI
    I love that you get so much included in the price but also the products offered are of high quality and an asset to the business - knowledge base, live chat with beacons, the email management...Read more

    Reviewers say compared to HappyFox Help Desk, Help Scout is:

    Easier to set up
    #7
    #7
  13. Kayako

    (196)4.1 out of 5
    Optimized for quick response

    Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Categories in common with HappyFox Help Desk:
  14. Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Categories in common with HappyFox Help Desk:

    Brian P.
    BP
    We have been using Kayako for years to improve our income and our organization. The best of Kayak has been its security system and its optimal performance to perform tasks in real time, unifying...Read more

    Reviewers say compared to HappyFox Help Desk, Kayako is:

    Slower to reach roi
    More expensive
    #8
    #8
  15. Issuetrak

    (61)4.1 out of 5
    Optimized for quick response

    Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with HappyFox Help Desk:
  16. Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with HappyFox Help Desk:

    AF
    Email to ticket, organizing the trouble tickets, next action ticket to individuals and reporting. Setup was simple and effective to managing my IT Department and Lock Desk at this Mortgage company.

    Reviewers say compared to HappyFox Help Desk, Issuetrak is:

    Slower to reach roi
    #9
    #9
  17. Intercom

    (1,261)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with HappyFox Help Desk:
  18. Intercom allows you to communicate personally with every single customer.

    Categories in common with HappyFox Help Desk:

    SR
    I love the reports, the inbox where conversations take place, the possibility to add new apps and features. I also like the messenger and the help center. It helped structure our content and...Read more

    Reviewers say compared to HappyFox Help Desk, Intercom is:

    Slower to reach roi
    More expensive
    #10
    #10
  19. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with HappyFox Help Desk:
  20. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with HappyFox Help Desk:

    RJ
    *After long research i found one of the best software in CRM solutions to help in Management with its inbuild features easily. *Manage sales pipeline easily for start to closing. *Easily attach...Read more

    Reviewers say compared to HappyFox Help Desk, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    #11
    #11
  21. Helprace

    (4)4.4 out of 5

    Helprace is a customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback system with 4 distinct categories. For small and medium businesses.

    Categories in common with HappyFox Help Desk:
  22. Helprace is a customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback system with 4 distinct categories. For small and medium businesses.

    Categories in common with HappyFox Help Desk:

    Alex K.
    AK
    Helprace is a great SaaS customer service solution that doesn't take much effort to start using. As a result, it's perfect for small to medium sized IT departments and depending on your...Read more
    #12
    #12
  23. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with HappyFox Help Desk:
  24. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with HappyFox Help Desk:

    Lerato M.
    LM
    There is always updates when the service is not working and the customer help desk is always ready to help when you have issues. Things can also be customized to your organizations preferences

    Reviewers say compared to HappyFox Help Desk, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    #13
    #13
  25. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with HappyFox Help Desk:
  26. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with HappyFox Help Desk:

    JA
    I like Jira service desk especially very organize when it comes of handling tickets because you will be able to see each priority from high to low priority and there is a comment section where you...Read more

    Reviewers say compared to HappyFox Help Desk, Jira Service Management is:

    Slower to reach roi
    More expensive
    #14
    #14
  27. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with HappyFox Help Desk:
  28. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with HappyFox Help Desk:

    Tony C.
    TC
    I really like the level of organization Hiver brings to our email. Separating, sorting and assigning our incoming email has greatly reduced the clutter and confusion of a inbox with over 30k emails...Read more

    Reviewers say compared to HappyFox Help Desk, Hiver is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #15
    #15
  29. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with HappyFox Help Desk:
  30. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with HappyFox Help Desk:

    Gerald M.
    GM
    It integrates Quite Well with our Platform Supplying good information regarding Customers that come into Discussion.Besides, this platform is quite simple to use and contains a fantastic...Read more

    Reviewers say compared to HappyFox Help Desk, LiveChat is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #16
    #16
  31. Front

    (624)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with HappyFox Help Desk:
  32. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with HappyFox Help Desk:

    UC
    I like Front App because it is super easy to handle and to set-up. I was knowledgeable about the tool before i've implemented it into my actual team, but my colleagues didn't and, one day after...Read more

    Reviewers say compared to HappyFox Help Desk, Front is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #17
    #17
  33. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with HappyFox Help Desk:
  34. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with HappyFox Help Desk:

    AT
    I like that it was be used internally and with clients.

    Reviewers say compared to HappyFox Help Desk, Helpshift is:

    Slower to reach roi
    More expensive
    #18
    #18
  35. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with HappyFox Help Desk:
  36. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with HappyFox Help Desk:

    Shirley L.
    SL
    This program is perfect to communicate with customers, this program has a perfect interface, this program is comfortable for many users, really this program is complete and easy to use, this tool...Read more

    Reviewers say compared to HappyFox Help Desk, LiveZilla is:

    More expensive
    Slower to reach roi
    Easier to set up
    #19
    #19
  37. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with HappyFox Help Desk:
  38. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with HappyFox Help Desk:

    CC
    Salesforce has helped us keep track of our incoming leads in a way that was previously unachievable with our system of spreadsheets and email tracking. The kanban view is a great way for our team...Read more

    Reviewers say compared to HappyFox Help Desk, Salesforce Essentials is:

    Slower to reach roi
    More expensive
    #20
    #20
  39. Vision Helpdesk

    (56)4.7 out of 5

    The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.

    Categories in common with HappyFox Help Desk:
  40. The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.

    Categories in common with HappyFox Help Desk:

    TL
    Being able to customize the branding to our needs. Tracking of tasks due on a routine basis. Moving from an email box to an actual ticketing software has made it a lot better than before.

    Reviewers say compared to HappyFox Help Desk, Vision Helpdesk is:

    Slower to reach roi
    Better at meeting requirements
    Better at support