goHappy is extremely user friendly without much or any training. The text feature is pointed and gets messages to front line workers quickly and efficiently. The system performs extremely well and I never have glitches. Custom surveys has been exceptionally helpful for our team as it eliminated an extremely manual and laborious task. goHappy integrated well with our HRIS, ADP, and regularly syncs without issues. Pricing for the number of feature we have is beyond a good deal; our ROI has paid for itself a few times over. But the best part of goHappy is the account manager, Kevin Berry, assigned to our account. He is extremely knowledgeable, swift to respond to emails or phone calls, and will take something I think of in my brain and make it come to life. I especially appreciate not having to call and be transferred a bunch of times to reach the person I am trying to contact; you get helpful human interaction immediately. He is honestly the best account manager I have ever had over 22 years in HR! Review collected by and hosted on G2.com.

There is nothing I dislike about goHappy. Review collected by and hosted on G2.com.

The goHappy team truly understands the industry we are in and the challenges we were facing when trying to communicate with our frontline workers. They took the time to learn about our organization and were extremely patient as we worked through the decision process. Review collected by and hosted on G2.com.

When I export data from surveys, the export includes several fields I don’t need, and I end up having to remove them manually, which is time-consuming. It would be really helpful to have an option to configure which fields are included in the export. Review collected by and hosted on G2.com.

The GoHappy implementation was the quietest of my career. People just took to the software very easily. New users need very little time to get up to speed on it. The plants use it heavily throughout the week. Review collected by and hosted on G2.com.

I wish they operated globally to help our other countries do the same as the US. Review collected by and hosted on G2.com.

goHappy is a partner in all things and always work with us to make sure that the system is being used to its full capacity, and always taking feedback from our organization to help make it better. Review collected by and hosted on G2.com.

The emails that come from the system for notifications could be better, but not a breaking point. Review collected by and hosted on G2.com.

I love the ease of use of goHappy and the fact that our employees don't have to sign in to anything. It's fed from our payroll system, and it updates every day, which I find really convenient. I also like that people can opt out if they choose to. I really love the smart reply feature, which is a two-way text that, even with some limitations, it has been a game changer for us. Also, the fact that you can set automatic text triggers, add images/emojis/attachments. I also love the keyword menu which sort of acts like a bit of a company intranet. We're also saving the company money by the increase in responses for our call to action texts. Review collected by and hosted on G2.com.

Nothing. Our CSM, Nick, and the whole team is exceptional. Review collected by and hosted on G2.com.

I appreciate that goHappy communicates with our team in a way that makes sense for them, so they don't have to log into anything. It's seamless and usable without any hassle. This has dramatically increased the amount of feedback we receive and can act on. I also value how goHappy provides our leaders with actionable data to improve their leadership actions, which results in a better experience for our employees, stronger engagement, and ultimately lower turnover. The auto-firing of messages and surveys without human intervention allows us to gather feedback at relevant times throughout a team member's lifecycle. The ease of the initial setup was impressive as they were very clear about what needed to be done and ready each step of the way. Their customer service is top-notch. Review collected by and hosted on G2.com.

I wish there was a better tie in with our HRIS system to keep a record of the kind of feedback that employees share over time. That way it's easier for us to see how they've rated us over time and if they ever presented any issues. Review collected by and hosted on G2.com.

goHappy team members are professional, responsive, service-oriented, and appreciate our business. Review collected by and hosted on G2.com.

Nothing - we are very happy customers. They consistently innovate and add new features to their product. Review collected by and hosted on G2.com.

Easy to use. Automatically updates through our Paycor HRIS. Easy to read graphics -- user friendly. Review collected by and hosted on G2.com.

I receive a lot of periphery emails for activities and information that I am not interested in. Also, recent price increases. Review collected by and hosted on G2.com.

I really appreciate how Go Happy focuses on creating a positive, engaging environment for all. It’s not just about activities it’s about bringing joy, connection, and purpose into their daily lives, which makes a meaningful difference. Review collected by and hosted on G2.com.

Nothing at all, the platform is amazing and the customer service is even better Review collected by and hosted on G2.com.

I like goHappy because of its ease of use and how quick their customer support is. I also appreciate that the goHappy team is constantly listening to their customers' wants and creating solutions. The initial setup of goHappy was very easy, which was a big plus for me. Review collected by and hosted on G2.com.

There are a lot of additional add ons with more fees so it can be a little overwhelming over what it all costs Review collected by and hosted on G2.com.