Top 10 Gmelius Alternatives & Competitors

(776)4.4 out of 5

Explore the best alternatives to Gmelius for users who need new software features or want to try different solutions. Shared Inbox Software is a widely used technology, and many people are seeking innovative, quick software solutions with mobile user support, automated response, and sla management. Other important factors to consider when researching alternatives to Gmelius include emails and project management. The best overall Gmelius alternative is Drag. Other similar apps like Gmelius are Hiver, Front, Boomerang for Gmail, and Freshdesk. Gmelius alternatives can be found in Shared Inbox Software but may also be in Help Desk Software or Workflow Management Software.

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Best Paid & Free Alternatives to Gmelius

Drag
Hiver
Front
Boomerang for Gmail
Freshdesk
Missive
Zendesk for Customer Service
Help Scout

Top 10 Alternatives to Gmelius Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Gmelius stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Accounting, and Construction, and find the best product for your business.

Drag

By DragApp.com

4.5/5

(260)

Product Description

Reviewers say compared to Gmelius, Drag is:

Easier to do business with

Better at support

Easier to set up

Categories in common with Gmelius:

Shared Inbox

Google Workspace Communication Tools

By Hiver

Product Description

Reviewers say compared to Gmelius, Hiver is:

More expensive

Easier to set up

Easier to admin

Categories in common with Gmelius:

Shared Inbox

Google Workspace Communication Tools

By Front App

Product Description

Reviewers say compared to Gmelius, Front is:

More expensive

More usable

Easier to set up

Categories in common with Gmelius:

Shared Inbox

Help Desk

Email Management

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Freshdesk

By Freshworks

4.4/5

(3,620)

Product Description

Reviewers say compared to Gmelius, Freshdesk is:

More usable

Easier to set up

Easier to admin

Categories in common with Gmelius:

By Missive

Product Description

Reviewers say compared to Gmelius, Missive is:

Easier to do business with

More expensive

Easier to admin

Categories in common with Gmelius:

Shared Inbox

Email Management

Zendesk for Customer Service

By Zendesk

4.3/5

(6,679)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to Gmelius, Zendesk for Customer Service is:

Slower to reach roi

More expensive

More usable

Categories in common with Gmelius:

By Help Scout

Product Description

Reviewers say compared to Gmelius, Help Scout is:

Easier to set up

More usable

Easier to admin

Categories in common with Gmelius:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Gmelius, Fin by Intercom is:

More expensive

More usable

Easier to admin

Categories in common with Gmelius:

By Asana

Product Description

Asana is a leading work management platform for human + AI coordination. Over 170,000 customers like Accenture, Amazon, Anthropic, Morningstar, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way.

Reviewers say compared to Gmelius, Asana is:

Easier to set up

Easier to admin

More usable

Categories in common with Gmelius:

Workflow Management