Freshsales Reviews & Product Details

I like Freshsales' easy interface, automation features, and lead management system the most because it helps speed up the sales process. Its easy interface is very helpful for my team because even new users can quickly use it without training. Automation features like follow-up reminders and task assignment have reduced manual work and no lead is missed. The lead management system clearly shows the sales pipeline, making it easy to understand priorities and make quick decisions. Due to these features, the overall sales process has become more organized, efficient, and time-saving. The initial setup of Freshsales was smooth and simple, thanks to step-by-step guidance and a clear interface, allowing user setup, lead import, and basic automation to be quickly configured. Review collected by and hosted on G2.com.

Freshsales overall is quite a good product, but sometimes the advanced automation and reporting features seem a bit complex, especially for new users. If there were simpler tutorials or guided setups for these features, onboarding could be even easier. The mobile app performance could also be improved a bit more. Review collected by and hosted on G2.com.

Integrations are important. So I like that it integrates with other software to aid in our efficiency. Review collected by and hosted on G2.com.

No defined nickname field. Sometimes it slows up. It's also not the greatest with handling more than 3 open browser windows. Review collected by and hosted on G2.com.

I like Freshsales for its ease of use and customization. It's easy to upload leads, set life stages, and manage my sales tasks as a Sales Development Representative and Account Executive. The initial setup was simple, which made it easy for my team to get started. Review collected by and hosted on G2.com.

The mobile app is very basic. As a salesperson, having the laptop all the time is difficult. The mobile app didn't provide easy access to update notes, call notes, activities, and check deals associated. Review collected by and hosted on G2.com.

I like using Freshsales because it's incredibly easy to use. The initial setup was very easy, which was a big plus. I also appreciate the notification feature that helps with client follow-ups, ensuring perfect tracking. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I like Freshsales because it's easy to use and organize, and I can customize it to the way I like to work. The ability to make my own filters is valuable, allowing me to see leads that have not been contacted in a while, fresh leads, and those that were potentially closed on the resolution side of my business that need to be addressed. There's a lot of value in how intuitive some of the setup is. I also know it integrates well with other tools. The initial setup was super easy and refreshing, especially as I've used other CRMs before. Review collected by and hosted on G2.com.

Sometimes when I'm taking notes in Freshsales, it bounces me to the bottom or the top when I freshly enter into the notations. Review collected by and hosted on G2.com.

Freshsales has been a useful CRM platform for managing leads, tracking sales pipelines, and improving overall sales workflow visibility. Review collected by and hosted on G2.com.

The data does not show up fast, takes a bit of time to load the updated information. Review collected by and hosted on G2.com.

User-friendly, Intuitive interface that requires minimal training Review collected by and hosted on G2.com.

Freshsales lack fully integrated internal team collaboration tools.

Advanced functionalities are not available in lower-tier plans, making it more expensive to access necessary tools Review collected by and hosted on G2.com.

I like Freshsales for its simple interface, which makes it easy to use, understand, and navigate. Review collected by and hosted on G2.com.

I don't like how lead integration from social media platforms isn't smooth. I also wish there was auto feeding of leads from ad campaigns on various platforms. Review collected by and hosted on G2.com.

A great lead catring plateform, where you can manage lead distribution in a effective way. Review collected by and hosted on G2.com.

More complex to implement utm source, where we categorize lead source. Review collected by and hosted on G2.com.

What i like the best about Freshsales is its user friendly interface and automation capabilities,it simplifies lead management, automates followups, and provides a clear view of sales pipeline, which saves a lot of time and efforts. Review collected by and hosted on G2.com.

There's no much dislike,but at times the system can be bit slow when loading reports or switching between modules.once it loads though,it performs smoothly. Review collected by and hosted on G2.com.