Link copied to clipboard # Freshsales vs Salesforce Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/freshsales/agentforce-sales-formerly-salesforce-sales-cloud/export.csv) FreshsalesSalesforce Sales Cloud[+ Add Product](#) Reviews **Freshsales** [ 4.5/5(1,238) ](https://www.g2.com/products/freshsales/reviews#reviews) **Salesforce Sales Cloud** [ 4.4/5(27,568) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews) Pricing **Freshsales** Free Trial **Starting at $9.00** 1 User Per Month · Growth **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **Pricing Insights** from reviews Time to Implement **Freshsales** 1 monthFaster Based on 335 responses **Salesforce Sales Cloud** 5 months Based on 1358 responses Return on Investment **Freshsales** 9 months5 months sooner Based on 263 responses **Salesforce Sales Cloud** 14 months Based on 1131 responses Perceived Cost **Freshsales** $$$$$ **Salesforce Sales Cloud** $$$$$ Average Discount **Freshsales** 10% **Salesforce Sales Cloud** 16%6% more ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Freshsales** [ Ease of Use (103) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1318749&qs=pros-and-cons#reviews)[ Features (70) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1324369&qs=pros-and-cons#reviews)[ Missing Features (47) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1324231&qs=pros-and-cons#reviews)[ Limited Features (32) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1326425&qs=pros-and-cons#reviews) **Salesforce Sales Cloud** [ Ease of Use (2065) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (1726) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1092) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (791) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) Integrations **Freshsales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ View all ](https://www.g2.com/products/freshsales/integrations) **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) Screenshots **Freshsales** ![Freshsales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/199379/Contact-scoring.png) **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) Ratings Meets Requirements **Freshsales** 8.7 8.71,047 **Salesforce Sales Cloud** 8.8 8.814,305 Ease of Use **Freshsales** 9.0 9.01,061 **Salesforce Sales Cloud** 8.2 8.219,558 Ease of Setup **Freshsales** 8.7 8.7567 **Salesforce Sales Cloud** 7.8 7.810,456 Ease of Admin **Freshsales** 8.9 8.9535 **Salesforce Sales Cloud** 7.9 7.94,570 Quality of Support **Freshsales** 8.8 8.81,016 **Salesforce Sales Cloud** 8.1 8.112,503 Has the product been a good partner in doing business? **Freshsales** 9.0 9.0529 **Salesforce Sales Cloud** 8.4 8.44,536 Product Direction (% positive) **Freshsales** 9.3 9.31,040 **Salesforce Sales Cloud** 8.3 8.313,887 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.4 829 8.7 12,720 Sales Force Automation Contact & Account Management 8.9(won by 0.1) 718 | Verified 8.8 9915 | Verified Partner Relationship Mgmt. (PRM) 8.3(tied score) 416 8.3(tied score) 6415 | Verified Opportunity & Pipeline Mgmt. 8.8(tied score) 709 | Verified 8.8(tied score) 9863 | Verified Task / Activity Management 8.5(won by 0.2) 706 | Verified 8.3 9706 | Verified Territory & Quota Management 8.3(won by 0.3) 505 | Verified 8.0 7344 | Verified Desktop Integration 8.6(won by 0.4) 336 | Verified 8.2 7643 | Verified Product & Price List Management 8.2(won by 0.2) 481 | Verified 8.0 6776 | Verified Quote & Order Management 8.1(tied score) 467 8.1(tied score) 6707 | Verified Customer Contract Management 8.4(won by 0.1) 509 | Verified 8.3 7428 | Verified Contract/License Management Not enough data 9.3(won by default) 7 Marketing Automation Email Marketing 8.5(won by 0.5) 548 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 6689 | Verified Campaign Management 8.5(won by 0.4) 521 8.1 7015 | Verified Lead Management 8.9(won by 0.4) 631 8.5 8284 | Verified Marketing ROI Analytics 7.9(tied score) 114 7.9(tied score) 5431 Email Management Not enough data 8.3(won by default) 5 Deal Management Not enough data 9.6(won by default) 21 File Management Not enough data Not enough data Customer Support Case Management 8.5(won by 0.2) 532 8.3 6857 | Verified Customer Support Portal 8.6(won by 0.5) 540 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 6385 | Verified Knowledge Base 8.6(won by 0.4) 546 8.2 6799 | Verified Call Center Features 8.2(won by 0.2) 457 8.0 5503 | Verified Support Analytics 8.5(won by 0.3) 477 8.2 5986 | Verified Workflow Management Not enough data 9.7(won by default) 63 Opportunity Management Not enough data 9.9(won by default) 41 Sales Pipeline Management Not enough data 9.7(won by default) 139 Reporting/Analytics Not enough data 9.3(won by default) 207 Calendar Management Not enough data 9.4(won by default) 9 Pipeline Management Not enough data 9.6(won by default) 109 Communication Management Not enough data 9.7(won by default) 16 Visual Analytics Not enough data 9.7(won by default) 15 Template Management Not enough data 7.3(won by default) 5 Predictive Analytics Not enough data 9.3(won by default) 35 Document Management Not enough data 10.0(won by default) 6 Commission Management Not enough data 8.0(won by default) 5 Field Sales Management Not enough data 8.6(won by default) 7 Content Management Not enough data Not enough data Channel Management Not enough data Not enough data Reporting & Analytics Reporting 8.4 631 | Verified 8.5(won by 0.1) 9210 | Verified Dashboards 8.6(won by 0.1) 663 | Verified 8.5 9290 | Verified Forecasting 8.3(won by 0.1) 507 | Verified 8.2 7578 | Verified Mobile & Social Social Network Integration 8.2(won by 0.4) 207 | Verified 7.8 5246 | Verified Mobile User Support 8.3(won by 0.6) 330 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 6119 | Verified Social Collaboration Features Feature Not Available 7.9(won by default) 5644 | Verified Third-Party Integrations Not enough data 7.8(won by default) 46 Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.4 404 | Verified 8.5(won by 0.1) 4030 | Verified Workflow Capability 8.5 395 | Verified 8.6(won by 0.1) 4007 | Verified User, Role, and Access Management 8.7(won by 0.1) 413 | Verified 8.6 3709 | Verified Internationalization 8.3 314 | Verified 8.4(won by 0.1) 2912 | Verified Sandbox / Test Environments 7.7 258 8.5(won by 0.8) 3206 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Document & Content Mgmt. 8.0 301 | Verified 8.1(won by 0.1) 3218 | Verified Performance and Reliability 8.8(won by 0.1) 413 | Verified 8.7 3913 | Verified Output Document Generation 8.0 285 | Verified 8.1(won by 0.1) 3037 Mobile Access Not enough data 7.6(won by default) 31 Lead Generation Not enough data 9.9(won by default) 132 Integration Data Import & Export Tools 8.4 375 | Verified 8.5(won by 0.1) 2632 | Verified Integration APIs 8.3 332 | Verified 8.5(won by 0.2) 3233 | Verified Breadth of Partner Applications 7.9 298 | Verified 8.5(won by 0.6) 2954 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integration Not enough data 8.1(won by default) 174 Internal Chat Integration Not enough data 9.0(won by default) 10 Collaboration Tools Not enough data 9.9(won by default) 40 Prospecting Tools Not enough data 10.0(won by default) 20 Real-Time Data Not enough data 10.0(won by default) 29 Generative AI AI Text Generation 7.6 85 7.7(won by 0.1) 943 Generative AI Not enough data 8.3(won by default) 105 Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution Not enough data 8.4(won by default) 389 Multi-step Planning Not enough data 8.1(won by default) 266 Cross-system Integration Not enough data 8.4(won by default) 307 Adaptive Learning Not enough data 8.0(won by default) 241 Natural Language Interaction Not enough data 8.2(won by default) 273 Proactive Assistance Not enough data 8.4(won by default) 309 Decision Making Not enough data 8.3(won by default) 281 Calendar/Reminder System Not enough data 9.0(won by default) 5 Additional Functionality Search/Filter Not enough data 8.6(won by default) 52 Alerts/Notifications Not enough data 7.1(won by default) 8 Data Import/Export Not enough data 7.0(won by default) 5 Lead Capture Not enough data 10.0(won by default) 6 Pipeline Reports Not enough data 9.6(won by default) 26 Segmentation Not enough data 10.0(won by default) 5 Customizable Fields Not enough data 7.1(won by default) 12 Role-Based Permissions Not enough data 7.1(won by default) 14 Interaction Tracking Not enough data 9.6(won by default) 27 CRM Not enough data 10.0(won by default) 34 AI Copilot Not enough data 8.9(won by default) 55 Contact Database Not enough data 9.8(won by default) 20 Quotes/Estimates Not enough data 9.3(won by default) 7 Multi-Channel Communication Not enough data 10.0(won by default) 5 Lead Qualification Not enough data 9.8(won by default) 14 Sales Reports Not enough data 8.8(won by default) 8 Customer Journey Mapping Not enough data 9.1(won by default) 9 Lead Scoring Not enough data 9.1(won by default) 17 Data Security Not enough data 8.1(won by default) 25 Customizable Reports Not enough data 6.1(won by default) 20 Performance Metrics Not enough data 10.0(won by default) 17 Activity Tracking Not enough data 9.4(won by default) 13 Lead Nurturing Not enough data 9.5(won by default) 7 Prioritization Not enough data 9.6(won by default) 26 Web-based Deployment Not enough data 9.4(won by default) 6 Customer Database Not enough data 9.5(won by default) 10 Mobile App Not enough data 7.6(won by default) 12 Lead Assignment Not enough data 10.0(won by default) 5 For Small Businesses Not enough data 8.0(won by default) 5 Data Visualization Not enough data 8.6(won by default) 6 Monitoring Not enough data 7.6(won by default) 15 Customer Engagement Not enough data 10.0(won by default) 5 Workflow Automation Not enough data 9.8(won by default) 276 Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Drag & Drop Not enough data Not enough data Document Storage Not enough data Not enough data Referral Tracking Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Reminders Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Gamification Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.3 25 8.8 442 Lead Facilitation Customer-facing Chatbot 8.1 19 8.5(won by 0.4) 272 Lead Qualification 8.3 19 8.8(won by 0.5) 299 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Follow-up 8.6 20 8.8(won by 0.2) 322 Meeting Scheduling 8.7(won by 0.1) 18 8.6 291 Organization Opportunity and Pipeline Management 8.6 20 9.0(won by 0.4) 359 Data Entry 8.9(won by 0.1) 19 8.8 353 Integrations / APIs 7.9 19 8.9(won by 1.0) 345 (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching 7.9 17 8.4(won by 0.5) 288 (There is a greater than 0.5 difference between this product's rating and its competitors) Peformance Tracking 8.3 23 8.8(won by 0.5) 309 (There is a greater than 0.5 difference between this product's rating and its competitors) Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 7.8 20 8.4(won by 0.6) 283 (There is a greater than 0.5 difference between this product's rating and its competitors) Sales Forecasting 8.8(tied score) 21 8.8(tied score) 303 Generative AI AI Text Generation 8.3 12 8.5(won by 0.2) 126 AI Text Summarization 7.9 13 8.5(won by 0.6) 126 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data 9.2(won by default) 32 Multi-step Planning Not enough data 9.2(won by default) 30 Cross-system Integration Not enough data 9.0(won by default) 28 Adaptive Learning Not enough data 8.9(won by default) 28 Natural Language Interaction Not enough data 9.4(won by default) 29 Proactive Assistance Not enough data 9.0(won by default) 28 Decision Making Not enough data 9.3(won by default) 30 AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.5 276 8.4 639 Integrated Workflows Task Management 9.0(won by 0.3) 236 | Verified 8.7 521 Email Tracking/Automation 8.9(won by 0.4) 244 | Verified 8.5 509 Calls and Voice 8.4(won by 0.3) 182 | Verified 8.1 464 Other Outreach Options 8.7(won by 0.6) 182 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 458 CRM Integration 8.9(tied score) 219 | Verified 8.9(tied score) 525 Calendar 8.7(won by 0.3) 69 8.4 467 Shared Records 8.8(won by 0.2) 64 8.6 480 Business Process Automation Not enough data 10.0(won by default) 5 Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.9(won by 0.5) 206 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 481 Workflow Management 8.9(won by 0.2) 222 | Verified 8.7 504 Workflow Performance 8.9(won by 0.2) 220 | Verified 8.7 498 Sales Coaching and Insights 8.7(won by 0.4) 186 | Verified 8.3 482 Gamification 7.6 57 7.8(won by 0.2) 413 AI and Automation Lead Prioritization 8.4 66 8.5(won by 0.1) 462 Lead Scoring 8.2 69 8.4(won by 0.2) 470 Best Time of Day Scheduling 8.3(tied score) 62 8.3(tied score) 425 Buyer Intelligence 7.9 63 8.0(won by 0.1) 429 Machine Learning 7.7 59 7.8(won by 0.1) 415 Generative AI AI Text Generation 8.2(won by 0.8) 28 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 267 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution Not enough data 8.3(won by default) 89 Multi-step Planning Not enough data 8.5(won by default) 88 Cross-system Integration Not enough data 8.6(won by default) 87 Adaptive Learning Not enough data 8.4(won by default) 88 Natural Language Interaction Not enough data 8.4(won by default) 88 Proactive Assistance Not enough data 8.2(won by default) 88 Decision Making Not enough data 8.5(won by default) 88 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.7 58 8.5 519 Agentic AI - Lead Scoring Autonomous Task Execution Not enough data 7.9(won by default) 56 Cross-system Integration Not enough data 8.2(won by default) 55 Adaptive Learning Not enough data 7.9(won by default) 56 Decision Making Not enough data 8.2(won by default) 57 AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity 8.8 50 8.9(won by 0.1) 455 Lead Assignment 9.0(won by 0.1) 51 8.9 461 Pipeline Acceleration 8.6(tied score) 50 8.6(tied score) 436 Discovery Lead Management 8.9(tied score) 51 8.9(tied score) 465 Scoring/Ranking 8.5 53 8.6(won by 0.1) 455 Lead Context 8.7(won by 0.1) 50 8.6 432 Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability 8.7(won by 0.2) 49 8.5 419 Workflow 9.0(won by 0.4) 51 8.6 441 Platform Data Synchronization 8.5 49 8.6(won by 0.1) 431 Analysis 8.7(won by 0.1) 51 8.6 432 Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.5 38 8.5 689 Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data 8.5(won by default) 69 Natural Language Interaction Not enough data 8.6(won by default) 69 Proactive Assistance Not enough data 8.5(won by default) 69 Incentives Badges 8.5(won by 0.3) 28 8.2 432 Triggers 8.6(won by 0.2) 29 8.4 495 Commission Calculator 7.9 28 8.0(won by 0.1) 430 Leaderboards 8.3 30 8.5(won by 0.2) 507 Personalization Profiles 8.8(won by 0.2) 32 8.6 477 Custom Reports 8.6 33 8.8(won by 0.2) 555 Dashboards 8.6 34 8.9(won by 0.3) 589 Goal Setting/Tracking 8.4 31 8.6(won by 0.2) 531 Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.5 32 8.7(won by 0.2) 561 Employee Structure 8.4 29 8.5(won by 0.1) 522 Behavior Monitoring 8.4(won by 0.1) 28 8.3 503 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.7 289 8.4 715 Agentic AI - Email Tracking Autonomous Task Execution Not enough data 8.2(won by default) 61 Multi-step Planning Not enough data 8.4(won by default) 59 Cross-system Integration Not enough data 8.4(won by default) 59 Adaptive Learning Not enough data 8.3(won by default) 61 Natural Language Interaction Not enough data 8.4(won by default) 60 Proactive Assistance Not enough data 8.3(won by default) 59 Decision Making Not enough data 8.4(won by default) 62 Analytics Open Rates 8.9(won by 0.6) 223 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 569 Link Activity 8.8(won by 0.4) 216 8.4 576 Attachment Activity 8.2 50 8.3(won by 0.1) 590 Customizations Email Platform Integration 9.0(won by 0.3) 232 8.7 624 Email Scheduling 9.2(won by 0.7) 238 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 592 Real-Time Notifications 8.9(won by 0.4) 244 8.5 625 Email Categorization 8.6(won by 0.3) 219 8.3 570 Templates 8.9(won by 0.5) 240 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 598 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation 7.7(won by 0.2) 32 7.5 289 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.2 103 8.5 1,210 Agentic AI - Sales Analytics Autonomous Task Execution Not enough data 8.4(won by default) 78 Cross-system Integration Not enough data 8.7(won by default) 80 Adaptive Learning Not enough data 8.4(won by default) 79 Natural Language Interaction Not enough data 8.4(won by default) 78 Proactive Assistance Not enough data 8.3(won by default) 79 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.1 84 8.5(won by 0.4) 967 Exporting & Sharing Data 8.4 84 8.7(won by 0.3) 996 Multi-Device Data Visualization 8.2 78 8.3(won by 0.1) 899 Interactive Dashboards 8.4 89 8.7(won by 0.3) 1027 Data Segmentation 8.3 84 8.6(won by 0.3) 960 Predictive Analytics Lead Scoring 8.1 85 8.4(won by 0.3) 946 Opportunity Scoring 8.2 83 8.6(won by 0.4) 961 Risk Analysis 8.0 78 8.1(won by 0.1) 853 Live Forecasting 7.6 80 8.3(won by 0.7) 893 (There is a greater than 0.5 difference between this product's rating and its competitors) Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.4 89 8.7(won by 0.3) 983 Sales Gamification 7.8 79 8.1(won by 0.3) 853 Account-Based Analytics 8.3 84 8.6(won by 0.3) 977 Activity Tracking 8.7 89 8.8(won by 0.1) 1046 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 9.0 191 8.6 222 Agentic AI - Outbound Call Tracking Autonomous Task Execution Not enough data 8.6(won by default) 39 Natural Language Interaction Not enough data 8.6(won by default) 40 Calling Record Calls 8.8(won by 0.3) 137 8.5 186 Generate Location 8.8(won by 0.4) 120 8.4 177 Call Types 8.7(tied score) 130 8.7(tied score) 186 Click-to-Call 9.1(won by 0.4) 146 8.7 184 Auto Dialer Not enough data 8.6(won by default) 45 Contacts Personalization 9.0(won by 0.2) 151 8.8 177 Information Locater 9.0(won by 0.3) 137 8.7 180 Record Prospect Data 9.0(won by 0.3) 143 8.7 182 Contact Management Not enough data Not enough data Insights Notes 9.1(tied score) 165 9.1(tied score) 190 Daily Summary 9.1(won by 0.2) 142 8.9 183 Automated Voicemails 8.9(won by 0.6) 123 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 179 Automated Emails 9.0(won by 0.5) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 189 Sorts Prospects 9.0(won by 0.6) 141 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 183 Automated Note Taking Not enough data 8.7(won by default) 39 AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 8.4 45 Cartography Geographic Maps Not enough data 8.6(won by default) 35 Vector Mapping Not enough data 8.4(won by default) 31 Data Visualization Not enough data 8.6(won by default) 35 Overlaying Not enough data 8.3(won by default) 35 Data Mapping Not enough data Not enough data Analysis Predictive Analytics Not enough data 8.2(won by default) 28 Distance Analysis Not enough data 8.4(won by default) 35 Spatial Analysis Not enough data 8.3(won by default) 31 Data Stream Not enough data 8.4(won by default) 30 Demographic Data Not enough data Not enough data Trend Analysis Not enough data Not enough data Trade Area Analysis Not enough data Not enough data Reporting Data Transformation Not enough data 8.6(won by default) 29 WYSIWYG Design Not enough data 8.3(won by default) 24 API Integrations Not enough data 8.6(won by default) 22 Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Geotargeting Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Search/Filter Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Geocoding Not enough data Not enough data Widgets Not enough data Not enough data Communication Management Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Data Synchronization Not enough data Not enough data Data Import/Export Not enough data Not enough data Multi-Location Not enough data Not enough data Database Support Not enough data Not enough data 2D/3D Designing Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geofencing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data CAD Tools Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Heatmaps Not enough data Not enough data Route Optimization Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 8.9 185 Call Analytics Call Recording Not enough data 8.7(won by default) 133 Machine Learning Not enough data 8.6(won by default) 137 Call Analysis Not enough data 8.7(won by default) 134 Lead Qualification Not enough data 8.9(won by default) 134 Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring Not enough data 8.7(won by default) 142 Speech-to-Text Not enough data 8.7(won by default) 126 Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data 8.3(won by default) 60 Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data 8.7(won by default) 14 Multi-step Planning Not enough data 9.1(won by default) 15 Cross-system Integration Not enough data 9.3(won by default) 15 Adaptive Learning Not enough data 9.2(won by default) 15 Natural Language Interaction Not enough data 8.8(won by default) 14 Proactive Assistance Not enough data 8.9(won by default) 15 Decision Making Not enough data 9.1(won by default) 15 Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);) Not enough data 8.4 88 Revenue Sourcing and Forecasting Revenue History Not enough data 8.7(won by default) 69 Pipeline Management Not enough data 8.6(won by default) 72 Dashboard Analytics Not enough data 8.8(won by default) 72 Multi-Device Data Visualization Not enough data 8.6(won by default) 65 Data Segmentation Not enough data 8.6(won by default) 69 Predictive Forecasting Not enough data 8.4(won by default) 60 Revenue Operations Cadence Not enough data 8.2(won by default) 60 CRM Data Enrichment Calendar Sync Not enough data 8.1(won by default) 66 Email Activity Capture Not enough data 8.4(won by default) 64 Conversation Intelligence Not enough data 8.2(won by default) 61 Marketing Leads Not enough data 8.2(won by default) 68 Contact Capture Not enough data 8.5(won by default) 58 Account Management Nonengaged Accounts Not enough data 8.3(won by default) 65 Account optimization Not enough data 8.1(won by default) 66 Historical Patterns Not enough data 8.1(won by default) 62 Rep Performance Not enough data 8.3(won by default) 62 Account Engagement Not enough data 8.7(won by default) 58 Historical Win/Loss Patterns Not enough data 8.4(won by default) 58 Agentic AI - Revenue Operations & Intelligence (RO&I) Autonomous Task Execution Not enough data 8.1(won by default) 24 Cross-system Integration Not enough data 8.5(won by default) 25 Adaptive Learning Not enough data 8.5(won by default) 23 Proactive Assistance Not enough data 8.2(won by default) 23 Decision Making Not enough data 8.4(won by default) 25 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Field Sales[Hide 43 FeaturesShow 43 Features](javascript:void(0);) Not enough data 8.6 40 Territory Mapping Custom Territory Mapping Not enough data 8.7(won by default) 31 Strategic Selling Not enough data 8.6(won by default) 29 Automatic Rep Assignment Not enough data 8.4(won by default) 29 Route Planning Lead Priority Not enough data 8.9(won by default) 28 Optimized Sales Routes Not enough data 9.0(won by default) 30 Map Directions Not enough data 9.1(won by default) 31 Sales Performance Management Gamification Not enough data 8.3(won by default) 26 Performance Dashboards Not enough data 8.3(won by default) 29 Sales Rep Tracker Not enough data 9.0(won by default) 29 Presentation and Forms Video and Interactive Media Not enough data 8.0(won by default) 25 Digital Contracts Not enough data 8.2(won by default) 28 E-signature Not enough data 8.5(won by default) 28 Additional Functionality Customer History Not enough data Not enough data Document Storage Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Capture Not enough data Not enough data Lead Qualification Not enough data Not enough data Route Optimization Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Third-Party Integration Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data Lead Management Not enough data Not enough data Contact Management Not enough data Not enough data Dispatch Management Not enough data Not enough data Customer Database Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Sales Activity Management Not enough data Not enough data Commission Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Territory Management Not enough data Not enough data GPS Not enough data Not enough data Generative AI Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) 8.6 17 Not enough data Customization Custom Fields 9.2(won by default) 16 Not enough data Conditional Logic 8.4(won by default) 15 Not enough data Multi-page Forms 8.6(won by default) 13 Not enough data Design 8.3(won by default) 14 Not enough data Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms 8.7(won by default) 14 Not enough data Offline Capability 8.2(won by default) 11 Not enough data Notifications 8.9(won by default) 14 Not enough data Payments 8.5(won by default) 11 Not enough data Mobile Forms 8.3(won by default) 13 Not enough data Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data 8.3 186 Integrations MS Teams Integration Not enough data 8.1(won by default) 159 Email Integration Not enough data 8.6(won by default) 161 Zoom Integration Not enough data 8.1(won by default) 160 Google Meet Integration Not enough data 8.1(won by default) 159 Salesforce Integration Not enough data 8.9(won by default) 164 Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page Not enough data 8.1(won by default) 154 Personalized Links Not enough data 8.2(won by default) 158 Personalized Web Embed Not enough data 8.3(won by default) 157 Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours Not enough data 8.4(won by default) 158 Automatic Updates Not enough data 8.3(won by default) 158 Buffer Times Not enough data 8.1(won by default) 160 Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution Not enough data 8.5(won by default) 35 Multi-step Planning Not enough data 8.5(won by default) 36 Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Sales Planning[Hide 14 FeaturesShow 14 Features](javascript:void(0);) Not enough data 8.5 203 Sales Performance Features - Sales Planning Account Scoring Not enough data 8.5(won by default) 173 Revenue Planning Not enough data 8.5(won by default) 163 Account Segmentation Not enough data 8.5(won by default) 167 Sales Performance Not enough data 8.6(won by default) 171 Sales Forecasting Not enough data 8.6(won by default) 171 Integrations Not enough data 8.8(won by default) 169 Scenario Modeling Not enough data 8.2(won by default) 162 Territory Management - Sales Planning Territory Management Not enough data 8.6(won by default) 164 Territory Planning Not enough data 8.5(won by default) 170 Quota & Capacity Management - Sales Planning Quota Management Not enough data 8.4(won by default) 166 Capacity Management Not enough data 8.4(won by default) 174 Quota Planning Not enough data 8.4(won by default) 166 Agentic AI - Sales Planning Autonomous Task Execution Not enough data 8.6(won by default) 58 Multi-step Planning Not enough data 8.6(won by default) 56 Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 8.7 310 Agentic AI - Sales Coaching Multi-step Planning Not enough data 9.0(won by default) 20 Cross-system Integration Not enough data 8.9(won by default) 20 Adaptive Learning Not enough data 9.1(won by default) 20 Decision Making Not enough data 9.2(won by default) 20 AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base Not enough data 8.8(won by default) 254 Coaching Materials Not enough data 8.8(won by default) 246 Playbook Creation Not enough data 8.5(won by default) 207 Video Record Not enough data 8.5(won by default) 242 Feedback Review Not enough data 8.7(won by default) 235 Scorecard Not enough data 8.6(won by default) 232 Coaching Card Not enough data 8.6(won by default) 213 Leaderboard Not enough data 8.6(won by default) 200 Real-Time Updates Not enough data 8.8(won by default) 225 Notifications Not enough data 8.9(won by default) 226 Competition Not enough data 8.7(won by default) 198 Generative AI AI Text Summarization Not enough data 7.6(won by default) 69 Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 8.3 445 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 8.0(won by default) 31 Natural Language Interaction Not enough data 8.0(won by default) 31 Proactive Assistance Not enough data 8.1(won by default) 31 Content Management Content Import Not enough data 8.3(won by default) 349 Content Creation Not enough data 8.1(won by default) 339 Templates Not enough data 8.2(won by default) 325 Advanced Search Not enough data 8.5(won by default) 315 Content Library Not enough data 8.3(won by default) 332 Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 8.7(won by default) 344 Alerts Not enough data 8.4(won by default) 342 Account-Based Engagement Not enough data 8.5(won by default) 224 Content Utilization Not enough data 8.3(won by default) 348 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data 8.3(won by default) 25 Sales Coaching Not enough data 8.3(won by default) 25 Sales Onboarding Not enough data 8.5(won by default) 25 Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data 8.3(won by default) 25 AI and Automation Not enough data 8.1(won by default) 25 End-to-End Customer Journey Insights Not enough data 8.6(won by default) 24 Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 6 feature categories with incomplete data Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);) Not enough data Not enough data Email Marketing Building and Personalizing Emails 9.3(won by default) 12 Not enough data Sending Outbound Emails 9.2(won by default) 11 Not enough data Manage Email Deliverability 8.1(won by default) 9 Not enough data Automated Email Responses 8.8(won by default) 11 Not enough data Online Marketing Landing Pages and Forms 9.0(won by default) 8 Not enough data Dynamic Content 8.5(won by default) 8 Not enough data A/B Testing 8.1(won by default) 12 Not enough data Mobile Optimized 9.4(won by default) 9 Not enough data Search Tracking and Optimization Not enough data Not enough data Conversion Rate Optimization Not enough data Not enough data Multivariate Testing Not enough data Not enough data Customizable Forms Not enough data Not enough data Lead Management Marketing Lead Database 8.9(won by default) 9 Not enough data Data Quality Management 8.5(won by default) 8 Not enough data Segmentation 8.7(won by default) 10 Not enough data Lead Scoring and Grading 8.5(won by default) 9 Not enough data Lead Nurturing 8.9(won by default) 9 Not enough data Email Tracking 8.9(won by default) 11 Not enough data Automated Alerts and Tasks 9.2(won by default) 10 Not enough data CRM Lead Integration 8.7(won by default) 9 Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Data Not enough data Not enough data Social Marketing Not enough data Not enough data Email Marketing Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Conversion Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Search Marketing Not enough data Not enough data SMS Marketing Not enough data Not enough data Website Visitor Tracking Not enough data Not enough data Campaign Management Program Management 9.2(won by default) 6 Not enough data Event / Webinar Marketing 8.8(won by default) 7 Not enough data Calendaring Not enough data Not enough data Budgeting Not enough data Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Social Social Media Engagement 9.3(won by default) 5 Not enough data Social Listening Not enough data Not enough data Social Sharing Not enough data Not enough data Social Campaigns Not enough data Not enough data Social Media Advertising Not enough data Not enough data Drip Campaigns Not enough data Not enough data Multi-Campaign Not enough data Not enough data Reporting & Analytics Basic Reporting 8.7(won by default) 10 Not enough data Web Analytics 8.5(won by default) 11 Not enough data ROI Analytics 8.6(won by default) 7 Not enough data Revenue Analytics Not enough data Not enough data SEO / Keyword Analytics Not enough data Not enough data Behavior Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Analytics Not enough data Not enough data Platform Customization 9.0(won by default) 5 Not enough data Workflow Capability 8.6(won by default) 6 Not enough data User, Role, and Access Management 8.3(won by default) 6 Not enough data Internationalization 9.3(won by default) 5 Not enough data Performance and Reliability 8.1(won by default) 6 Not enough data Sandbox / Test Environments Not enough data Not enough data Output Document Generation Not enough data Not enough data Lead Generation Not enough data Not enough data Content Management Not enough data Not enough data Lead Management Not enough data Not enough data List Management Not enough data Not enough data Mobile Access Not enough data Not enough data Agentic AI - Marketing Automation Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Campaign Planning Not enough data Not enough data Integration Data Import & Export Tools 8.6(won by default) 7 Not enough data Integration APIs 8.3(won by default) 6 Not enough data Breadth of Partner Applications 9.0(won by default) 5 Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Social Promotion Not enough data Not enough data Customizable Branding Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Live Chat Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Mass Texting Not enough data Not enough data Drag & Drop Not enough data Not enough data Email Templates Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Scheduling Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Lead Capture Not enough data Not enough data Customizable Templates Not enough data Not enough data Marketing Automation Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Marketing Calendar Not enough data Not enough data Customizable CTAs Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Qualification Not enough data Not enough data Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);) Not enough data Not enough data Reports Reports Interface Not enough data Not enough data Steps to Answer Not enough data Not enough data Graphs and Charts Not enough data Not enough data Score Cards Not enough data Not enough data Dashboards Not enough data Not enough data Customizable Reports Not enough data Not enough data Marketing Reports Not enough data Not enough data Sales Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Interactive Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Self Service Calculated Fields Not enough data Not enough data Data Column Filtering Not enough data Not enough data Data Discovery Not enough data Not enough data Search Not enough data Not enough data Collaboration / Workflow Not enough data Not enough data Automodeling Not enough data Not enough data Natural Language Search Not enough data Not enough data Visual Discovery Not enough data Not enough data Data Blending Not enough data Not enough data Data Blending Not enough data Not enough data Advanced Analytics Predictive Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Big Data Services Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Building Reports Data Transformation Not enough data Not enough data Data Modeling Not enough data Not enough data WYSIWYG Report Design Not enough data Not enough data Integration APIs Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Mobile User Support Not enough data Not enough data Customization Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Internationalization Not enough data Not enough data Sandbox / Test Environments Not enough data Not enough data Performance and Reliability Not enough data Not enough data Breadth of Partner Applications Not enough data Not enough data Mobile Access Not enough data Not enough data Metadata Management Not enough data Not enough data Additional Functionality Customizable Branding Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data AI Copilot Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Publishing/Sharing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Strategic Planning Not enough data Not enough data Self Service Data Preparation Not enough data Not enough data Trend Analysis Not enough data Not enough data Text Analysis Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Data Synchronization Not enough data Not enough data Widgets Not enough data Not enough data Benchmarking Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Profitability Analysis Not enough data Not enough data OLAP Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Search/Filter Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Connectors Not enough data Not enough data Multiple Data Sources Not enough data Not enough data Key Performance Indicators Not enough data Not enough data Dashboard Creation Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Data Mining Not enough data Not enough data Forecasting Not enough data Not enough data Ad hoc Query Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Visitor Identification Cross-system Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Conversion Rate Optimization Not enough data Not enough data SEO Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Visual Analytics Not enough data Not enough data API Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data A/B Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Site Search Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Visitor Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Funnel Analysis Not enough data Not enough data Widgets Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Heatmaps Not enough data Not enough data Search/Filter Not enough data Not enough data Conversion Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Referral Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Data Visualization Not enough data Not enough data Behavior Tracking Not enough data Not enough data Keyword Tracking Not enough data Not enough data Pageview Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Charting Not enough data Not enough data Visualization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Time on Site Tracking Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Monitoring Not enough data Not enough data Tagging Not enough data Not enough data Dashboard Creation Not enough data Not enough data Campaign Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Interaction Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Multiple Site Management Not enough data Not enough data Website Analytics Not enough data Not enough data Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Revenue AI Platforms Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Decision Making Not enough data Not enough data Adaptive Learning Not enough data Not enough data Platform - Revenue AI Platforms CRM Data Enrichment Not enough data 10.0(won by default) 5 Customer Data Capture Not enough data 10.0(won by default) 5 Conversation Intelligence Not enough data Not enough data Predictive Forecasting Not enough data Not enough data Actionable Insights Not enough data Not enough data Risk Flagging Not enough data Not enough data Workflow Orchestration Not enough data Not enough data Sales Coaching Not enough data Not enough data Pipeline & Deal Management Not enough data Not enough data User Insights Reviewers' Company Size [![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")](https://www.g2.com/products/freshsales/reviews) Freshsales Small-Business(50 or fewer emp.) 67.7% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 5.4% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business (50 or fewer emp.) 67.7% 20.5% Mid-Market (51-1000 emp.) 26.9% 45.7% Enterprise (\> 1000 emp.) 5.4% 33.7% Reviewers' Industry [![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")](https://www.g2.com/products/freshsales/reviews) Freshsales Information Technology and Services 16.6% Computer Software 13.7% Marketing and Advertising 7.8% Financial Services 4.2% Internet 3.6% Other 54.0% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.8% Financial Services 7.0% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.3% FAQs ## Freshsales vs Salesforce Sales Cloud FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Agentforce Sales vs Freshsales? Freshsales stands out for its higher Ease of Use and Setup scores, while Agentforce Sales is favored for its advanced social collaboration features and broader enterprise adoption. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [Freshsales](https://www.g2.com/products/freshsales/reviews) | | --- | --- | | 4.4/5 (25,875 reviews) | 4.5/5 (1,236 reviews) | | Mid-Market | Small-Business | | 7.8 | 8.7 | | 8.1 | 8.8 | | Social Collaboration Features | Ease of Use (103 all-time mentions) | ### How do the pricing models of Agentforce Sales and Freshsales compare? Freshsales is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Agentforce Sales:** Reviewers note that licensing and add-on features can become expensive as organizations scale, and high implementation costs are a common trade-off. - **Freshsales:** Reviewers consistently highlight Freshsales as cost-effective and affordable, with several citing it as cheaper than HubSpot and Agentforce Sales. - **Switching Reason:** Recent reviews mention switching to Freshsales for its lower cost and to replace spreadsheet-based tracking with a more affordable CRM solution. ### What are the best alternatives to Agentforce Sales and Freshsales? The top 3 alternatives to Agentforce Sales and Freshsales are Clari, Salesloft, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs noted | Social Collaboration Features | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | Cost-effective, affordable, cheaper than competitors | Ease of Use (103 all-time mentions) | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | — | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | — | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Agentforce Sales and Freshsales? Buyers comparing Agentforce Sales and Freshsales should prioritize Reporting, Ease of Use, Integrations, Automation, and Customization. - **Reporting:** Reporting is the most frequently mentioned feature; Agentforce Sales is praised for customizable dashboards and real-time analytics, while Freshsales receives positive feedback for built-in reporting but is noted for limited flexibility (all-time mentions: 38 for Freshsales). - **Ease of Use:** Freshsales leads with an Ease of Use score of 9.0 and 103 all-time mentions, compared to Agentforce Sales at 8.2. - **Integrations:** Agentforce Sales is cited for strong integration with Salesforce ecosystem and tools like Jira and Google Workspace; Freshsales has 35 all-time mentions for integrations but reviewers note limited third-party options. - **Automation:** Agentforce Sales is highlighted for AI-powered automation and workflow capabilities; Freshsales is praised for automation features but with 25 all-time mentions, reviewers note some limitations compared to competitors. - **Customization:** Freshsales receives 30 all-time mentions for customization, while Agentforce Sales is frequently described as highly customizable but with a steeper learning curve. ### What are the pros and cons of Agentforce Sales vs Freshsales? Agentforce Sales is recognized for its advanced automation and customization, while Freshsales is praised for its ease of use and affordability. - **Agentforce Sales strengths:** Advanced AI-powered automation, highly customizable workflows, strong integration with Salesforce ecosystem, robust reporting and dashboards, and centralized customer data. - **Agentforce Sales trade-offs:** Steep learning curve, high licensing and implementation costs, complexity for new users, and performance slowdowns in highly customized environments. - **Freshsales strengths:** Ease of use (103 all-time mentions), cost-effectiveness, intuitive interface (41 all-time mentions), easy setup (32 all-time mentions), and helpful customer support (50 all-time mentions). - **Freshsales trade-offs:** Limited advanced features (47 all-time mentions for missing features), less flexible reporting, fewer third-party integrations, and some advanced functionalities only available in higher-tier plans. ### Is Agentforce Sales or Freshsales better for small businesses? Freshsales is the better fit for small businesses, with a larger small-business segment and consistently positive sentiment from small-business reviewers. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers note complexity and higher costs as challenges for smaller organizations. - **Freshsales:** Largest segment is Small-Business; reviewers highlight ease of use, affordability, and quick setup as key benefits for small teams. ### Which CRM platform has better integrations? Agentforce Sales is favored for integrations, especially with Salesforce ecosystem tools, while Freshsales receives positive but more limited integration feedback. - **Agentforce Sales:** Reviewers frequently mention integrations with Jira and Google Workspace, and highlight strong integration with other Salesforce products. - **Freshsales:** 35 all-time mentions for integrations, with reviewers noting easy integration with other apps but also citing limited third-party options and reliance on additional tools like Zapier for some connections. ### How do Agentforce Sales and Freshsales compare on customer support? Freshsales leads Agentforce Sales on Quality of Support by 0.7 points, a material difference in reviewer satisfaction. - **Agentforce Sales:** Reviewers describe support as helpful during onboarding and customization, but note that advanced issues and ongoing maintenance can require significant administrative effort. - **Freshsales:** Reviewers consistently praise customer support for responsiveness and helpfulness (50 all-time mentions), with several citing fast replies and effective assistance during setup and daily use. ### Which is easier to implement, Agentforce Sales or Freshsales? Freshsales is easier to implement, with a 0.9-point lead in Ease of Setup and higher Ease of Admin scores. - **Agentforce Sales:** Reviewers report that setup can be complex and time-consuming, especially for advanced customizations and integrations, often requiring dedicated administrators or consultants. - **Freshsales:** Reviewers highlight quick and straightforward setup, with many noting that onboarding is easy even for first-time CRM users and small teams. ### Which product has better Reporting? Agentforce Sales is favored for Reporting, with reviewers citing more advanced and customizable reporting features. - **Agentforce Sales:** Reviewers highlight customizable dashboards, real-time analytics, and robust reporting tools; Meets Requirements score is 8.8. - **Freshsales:** Reviewers note built-in reporting and analytics as useful, but mention limited flexibility and basic dashboards; Meets Requirements score is 8.7, and reporting and dashboard limitations are cited in 38 all-time mentions. Alternatives **Freshsales Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews)