# Extend Reviews **Vendor:** Extend **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 354 ## About Extend Extend brings modern spend control and expense management to every company card, complete with the AI-fueled, time-saving features that help businesses do more with the tools they already have. Extend works with corporate cards from a number of participating bank partners, including American Express, and also supports expense management features for any other eligible Visa or Mastercard—just connect your card to get started. Extend offers a streamlined app experience that helps businesses manage company spending and track expenses across B2B payments and employee expenses. This solution is particularly beneficial for companies looking to optimize their financial operations while keeping their existing banking relationships and the credit cards they already use. As any business finance manager knows, the complexity of tracking and managing expenses can get complex fast, but for some small businesses the only options are: unnecessarily complex software platforms or manually tracking with spreadsheets and emails. Extend provides the right-sized solution with an easy-to-use web and mobile app designed to help teams manage all the essential tracking, reporting, and reconciliation processes in one place. Whether a company has a dedicated finance team or relies on individual employees to manage their expenses, Extend has the flexibility to help whether you’re a team of one or a team of 200. Extend caters to the small and mid-size businesses with a user-friendly spend and expense management app, designed for those SMBs that want a flexible, easy-to-implement system for managing employee expenses, or even growing businesses and larger corporations looking for the scalability of virtual card-issuing APIs and an open-source AI Toolkit. This flexibility allows businesses to choose the best financial tools that suit their needs while still being able to work with the banks of their choice, and access the latest business efficiency tools like the AI-driven features that save time and reduce manual reconciliation in expense reporting. This automation not only frees employees to focus on their core responsibilities rather than getting bogged down by administrative tasks, but also enhances accuracy and ensures financial data is readily available and up-to-date—ultimately contributing to better decision-making and financial planning. Additionally, Extend’s virtual card functionality (available with participating bank partners) provides an added layer of security and control over spending. Companies can issue virtual cards for specific projects or employees, limiting the potential for unauthorized transactions. This feature is particularly useful for businesses that require tight budget management and oversight. Overall, Extend stands out in the spend and expense management category by combining modern technology with ease of use, making it an ideal solution for any business looking to improve their financial operations. With its comprehensive features and focus on automation, Extend not only simplifies expense management but also empowers organizations to take control of their spending more efficiently and effectively. ## Extend Pros & Cons **What users like:** - Users find Extend incredibly **easy to use** , appreciating its straightforward navigation and organized interface for efficient booking. (80 reviews) - Users love the **ease of creating multiple virtual cards** effortlessly, enjoying the intuitive interface and quick setup. (57 reviews) - Users admire the **easy setup** of Extend, streamlining initial processes and enhancing overall efficiency for first-time users. (25 reviews) - Users appreciate the **convenience** of Extend for easy online payments and organized receipt uploads, streamlining expense management. (24 reviews) - Users praise Extend for its **responsive customer support** that enhances the overall service experience for businesses. (24 reviews) - Users value the **easy setup and intuitive tracking** features of Extend for effective expense management. (24 reviews) - Users highly value the **robust security** features of Extend, ensuring safe transactions with virtual cards and preventing fraud. (23 reviews) - Time-saving (22 reviews) - Intuitive (21 reviews) - Speed (20 reviews) **What users dislike:** - Users express frustration with **approval issues** since admins cannot view card details and must manage cumbersome pop-ups. (19 reviews) - Users often face **card issues** including declines and site errors, affecting their experience with Extend. (18 reviews) - Users feel the **limited options** for integrations and settings restrict the overall functionality and experience of Extend. (8 reviews) - Users find the **interface unintuitive** , experiencing challenges navigating tools and locating transactions effectively. (8 reviews) - Users experience **upload issues** with missing receipts, making it necessary to keep physical copies for reference. (8 reviews) - Users face **login issues** due to multiple email addresses and quick timeout for inactivity affecting their experience. (7 reviews) - Users desire **better card visibility** across all accounts and the ability to connect personal cards without admin restrictions. (6 reviews) - Slow Loading (6 reviews) - Admin Limitations (5 reviews) - Credit Limitations (5 reviews) ## Extend Reviews ### 1. Unmatched Card Control and Seamless AMEX Integration with Extend **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron C. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I work in an accounting department that makes extensive us of the Extend service. We charge a lot to our cards and having superior control is critical to ensuring there isn't any abuse done by external vendors. I love Extend's ability to define how much you would like to allow to be charged and ability enable and disable cards at will. The amount of control is unmatched by other products. I also enjoyed the ability to easily add and define cards based on their use. It's super easy to add a singular card to be used for a subscription and the like. I also find the integration into our AMEX credit card account to be seemless and this makes reconciling easy. My head of department was able to teach me how to use Extend in record time based on the easy of use. I've never had any issues with the service as it always is available when it intends to be. **What do you dislike about Extend?** I honestly cannot think of two many reasons to dislike Extend. It's not going to radically change your workflow but it also doesn't have to. If you are willing to make the investment into Extend, which I find to rather affordable especially if you already are apart of the American Express Ecosystem, you'll find it well worth the price. **What problems is Extend solving and how is that benefiting you?** We work with a lot of sub-contractors and having a heavily controllable way of paying them easily with credit card is critical to our work flow. In the past, we give out our cards to various parties and we often find ourselves charged for incorrect amounts or charged earlier in the payment timeline we agreed to. With Extend, all of them is definable in the UI. ### 2. Easy to Use with Quick Payments and Helpful Expense & Receipt Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Myra T. | Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** Ease of use and quick turnaround. When I need to pay something i.e. court fees, or a service, I simply use the credit card on file and get it done. The website's feature on keeping tabs of expenses and being able to drop receipts into the website is most helpful when accounts audit files. **What do you dislike about Extend?** The only feature that is annoying with Extend is having cards expire and having to sign in when a certain time limit is met and the program kicks you out automatically. **What problems is Extend solving and how is that benefiting you?** It cuts the middle man and allows others to use the credit card feature without actually having a physical credit card that needs to be shared in the office. ### 3. Fast, User-Friendly, and Customizable Credit Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Skye M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Extend?** I like using Extend because it's fast, easy, and user-friendly. I appreciate the ability to customize the amount on each card and choose whether it continues indefinitely or has an expiry date. This customization is crucial for us as every client has different needs and media plans, some on a campaign basis and others on long-term agreements. The initial setup was very easy, making it convenient to start using the service. **What do you dislike about Extend?** The name on the credit card... it would be nice to have the option to select which name appears on the card versus the person that is opening it from their account. My role has me opening a lot of credit cards, but my boss' name should be on the card - instead mine is by default **What problems is Extend solving and how is that benefiting you?** Extend streamlines opening company credit cards, making it fast and user-friendly. It allows customization based on each client's media plan, accounting for variable needs. ### 4. Easy-to-Use Payment Security Tool That Simplifies Expense Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Extend?** As an employee, I find it convenient to have access to a virtual tool that helps protect the company’s payment security. The site is easy to navigate as well, so it’s straightforward to use whenever I need it. I also like being able to review the transactions in my wallet, since it makes it easier to track my spending and submit expenses. **What do you dislike about Extend?** I honestly don’t have any items I dislike. The product and the site work well for what I need, and they let me operate and manage company expenses without having to rely on my personal credit cards. **What problems is Extend solving and how is that benefiting you?** It helps me keep track of expenses and transactions, which is especially useful when I travel and receipts tend to pile up. It also integrates smoothly with our expense reporting system. Overall, it saves me a lot of time and makes the whole process much more efficient. **Official Response from Cheyenne Herron:** > Thank you for the feedback! We're glad to hear that Extend is fitting smoothly into your existing workflows! ### 5. Very Quick, Very Easy and Very Convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Pamela T. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Extend?** Extend is so helpful in not only keeping our main credit card account numbers secure from fraudulent activity by creating virtual card numbers, but it also allows us to instantaneously categorize each expense for budgeting and monthly statement reconciliation. Highly recommend Extend for any business wanting to streamline their expenses and keep their card numbers secure. The initial implementation and integration processes only took about 5 minutes to setup and the process of setting up a new v-card takes less than 1 minute, thus ease of integration is superb. We utilize the services of Extend daily for multiple transactions. **What do you dislike about Extend?** We have not found any downsides or dislikes with Extend, it is so easy use and very quick to add, edit or inactivate v-cards on the fly. And because we have never had any issues , we have not had any need to interact with Customer Service to-date. But we anticipate that they would also be very helpful and efficient for a resolution if any issue were to arise. **What problems is Extend solving and how is that benefiting you?** Extend has been able to streamline our monthly credit card statemet reconcilation and allows us at a glance to see where and how our card activity is being utilized. ### 6. Efficient Expense Management with Virtual Cards **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan A. | Senior Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I like the virtual card aspect of Extend, where I can create separate cards for different uses. This allows me to put marketing expenses on one card and IT expenses on another. It helps me segment my spending and makes sure everything is accurately and easily accounted for by my employees. I also found the initial setup of Extend very easy. **What do you dislike about Extend?** The only drawback of using virtual cards is every so often, I need a physical card to complete a purchase. In those cases, I have to use a different card and not use the Extend virtual card. **What problems is Extend solving and how is that benefiting you?** Extend allows me to pay for business expenses and report on them easily at month's end. I like the virtual card aspect, enabling me to create separate cards for different uses. It helps me segment spending and ensures everything is accurately accounted for. **Official Response from Cheyenne Herron:** > Thanks for the feedback, Jonathan! Happy to hear that Extend is making reporting and reconciliation easier for you! ### 7. Easy Temporary & Recurring Cards for Payments and Co-Workers **Rating:** 4.5/5.0 stars **Reviewed by:** Angela B. | Client Billing & Vendor Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Extend?** I like best about Extend is the ease of creating temporary or recurring credit cards for payments and co-workers. Also, expiration dates can be chosen, cards can be canceled easily. Virtual cards can also be used multiple times until the balance is used. Customer support was great, we had a virtual meeting that answered our questions and walked through some of the features. **What do you dislike about Extend?** In the free version, only five members can be issued a card. **What problems is Extend solving and how is that benefiting you?** Extend helps solve the problem of having to issue a permanent card that could come with fees, or that might get lost or stolen. Since nothing online is completely foolproof, using Extend virtual cards gives me some added peace of mind. I like knowing the temporary cards can have limits that I choose, and that I can set them up to be used only for one-time or weekly payments. ### 8. Time-Saving Expense Management with Extend **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Extend?** I use Extend to help manage company expenses, and I really like how it keeps everything in one place. The ease of dragging a receipt with the account numbers already prepopulated saves time and minimizes errors. The initial setup was easy, and it's a pretty intuitive platform. I gave it a rating of 10 when it comes to recommending it to a friend or colleague. **What do you dislike about Extend?** I'm not sure if the app allows you to take pictures of receipts for automatic population to your account. Also, not sure if Extend has a place to save receipts until the charge goes through so that it's ready to be attached to a transaction. **What problems is Extend solving and how is that benefiting you?** I use Extend to manage company expenses, keeping everything together. The drag-and-drop receipt feature with prepopulated account numbers saves time and reduces errors. ### 9. Easy Security - Great Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Extend?** I like how easily you can create additional virtual card numbers. This way you can work with vendors and keep your finance and card number secure from potentially unscrupulous vendors. **What do you dislike about Extend?** I haven't found anything as of yet, I find the interface for Privacy to be easier, but only slightly. **What problems is Extend solving and how is that benefiting you?** We had a vendor that is very difficult to work with in terms of mis and over-billing. Due to this, it had been recommended that we utilize a virtual card that we can pause until the vendor takes the time to adjust invoices properly. ### 10. Effortless Virtual Card Management **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I enjoy that Extend allows me to easily track expenses per employee per card through their reporting system. I really like the reminders for when virtual cards' expiration or limit is approaching because it helps me stay ahead of any declines. It's also convenient that other card services don't automatically notify you, but Extend sends email alerts about expiring cards and provides tools to extend their expiration. The initial setup was very simple, and I found the bulk edit and virtual card creation features very helpful. **What do you dislike about Extend?** There is nothing I have found that I dislike about Extend. **What problems is Extend solving and how is that benefiting you?** Extend allows me to track expenses per employee through their reporting system, reminds me of card expirations preventing declines, and simplifies setup with bulk card creation. ### 11. Intuitive, Efficient, and Great for Streamlined Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Gale M. | US Aviation Practice Administrator & Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Extend?** What I like best about Extend is how intuitive and efficient it is. It streamlines workflows, keeps information centralized, and makes collaboration easier by reducing back‑and‑forth and manual steps. Overall, it helps save time and supports more consistent, organized outcomes. **What do you dislike about Extend?** Sometimes cards decline without a clear reason, even when all parameters are correct. When this happens, the entire process has to be redone, which can be time‑consuming and frustrating. **What problems is Extend solving and how is that benefiting you?** Extend is solving the problem of managing and controlling business spending efficiently. It centralizes card management, allows for virtual cards with specific parameters, and improves visibility into transactions and approvals. This benefits me by saving time, reducing manual coordination, improving accountability, and making it easier to track and manage expenses in a more organized and secure way. ### 12. Effortless Virtual Card Management with Instant Control **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Extend?** I really like that with Extend, I can turn a card on and off literally instantly. This feature has been very helpful because there have been instances where people tried to charge my card before I was ready, and because the card was off, the charges were declined. Once I was ready to let them charge the card, I turned it on and it all worked smoothly. Also, the initial setup of Extend was easy, like very easy. **What do you dislike about Extend?** Nothing really, there are always small things with everything that could be different, but it's really pretty good **What problems is Extend solving and how is that benefiting you?** Extend helps manage virtual cards for paying bills, preventing unauthorized charges by allowing instant card toggling. This feature declined unwanted attempts, ensuring control over payments. ### 13. User-Friendly Budget Spend Solution with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | Marketing Support Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I like the ease of use. Extend is very user friendly, making it simple for anyone to log in, check their budget, and make qualifying purchases. It works well to assign a budget per individual and for each person to keep track of their available budget. **What do you dislike about Extend?** The login could be a little easier. I dislike that every time I minimize the screen, I have to log in again. **What problems is Extend solving and how is that benefiting you?** Extend ensures accurate budget keeping, and it's user-friendly for checking receipts and budget spend. ### 14. Efficient Expense Management with Instant Receipt Review **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Regional Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Extend?** I use Extend for work-related expenses, and I find that it makes everything easier and more efficient. The ability to review receipts within 24 hours of expenses taking place is particularly useful as it allows me to process receipts faster and get my statement paid on time. Setting up Extend was very easy, which was a nice start. **What do you dislike about Extend?** It'd be cool if we could email receipts to an address and the receipts could then be synced up with the app, instead of logging into the app each time. **What problems is Extend solving and how is that benefiting you?** Extend makes managing work-related expenses easier and more efficient. I can review receipts within 24 hours, allowing me to process them faster and ensure timely payment of statements. ### 15. Intuitive and Seamless Virtual Credit Card Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Geo C. | ESG Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I like the fact that Extend is extremely intuitive and flexible using the web UI. I can spin up and spin down new temporary credit cards whenever I need. It makes it easy to silo each supplier to their own virtual credit card number. Also, I can see which employee of mine is making payments. The initial setup was extremely seamless. **What do you dislike about Extend?** I think the fact that each employee needs its own account with Extend is a bit of a hurdle. But, otherwise, just having them create account solves all the issue. **What problems is Extend solving and how is that benefiting you?** Extend helps me segregate suppliers and gives employees credit line access without using the main credit card. I also see who initiates which payment, making managing finances easier. ### 16. Extend Makes Virtual Cards and Credit Card Payments Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** Extend has been very helpful for processing credit card payments in our company. Setting up virtual credit cards for different companies and multiple employees has been easy and timely, with streamlined controls and a user-friendly interface. **What do you dislike about Extend?** Reporting - you need to invest time to learn the ins and outs of the system to make it work best for you. It is not user friendly right off the bat - it will take time and effort. **What problems is Extend solving and how is that benefiting you?** Extend has helped our company extend virtual credit cards to employees who previously couldn't make their own purchases, which has eased the burden from employees who were handling purchases for multiple departments when that should not have been their responsibility. ### 17. Extend Makes License Fee Management Easy and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary S. | Hearing Aid Fitter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** Using Extend has been great for me! As an employee who has to keep up on fees for different state licenses, Extend allows me the flexibility to use to keep my licenses updated without having to use my own funds and having to wait on a reimbursement. **What do you dislike about Extend?** No downsides found yet! Extend has been very easy to use! **What problems is Extend solving and how is that benefiting you?** Extend solves the problem of having to pay for licensure fees out of pocket and having to wait to be reimbursed. ### 18. Powerful Control and Visibility for Company Card Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** What I like best about Extend is the level of control and visibility it provides when managing company cards. It makes it easy to issue cards quickly, set limits, and monitor transactions in real time. The most helpful aspect of Extend is how it simplifies expense management while maintaining strong security and accountability. The ability to create virtual cards for specific purchases helps reduce risk and keeps spending organized. **What do you dislike about Extend?** One downside of using Extend is that some workflows can feel a bit manual, especially when tracking transactions or reconciling multiple purchases. At times, it can take extra steps to locate specific card activity or update transaction details. It would be helpful if navigation and reporting features were more streamlined to make day-to-day card management faster and more intuitive. **What problems is Extend solving and how is that benefiting you?** Extend helps solve the challenge of managing and controlling company spending in a secure, efficient way. It lets us quickly issue virtual cards for specific purchases, set clear spending limits, and monitor transactions in real time. For me, this makes the payment process faster and more organized. It cuts down on back-and-forth communication and helps ensure expenses are properly tracked and stay compliant with company policies. ### 19. Outdated, difficult if compromised or to integrate **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Extend?** Finally, after over a year, we were able to get our Amex Rewards linked to our Amazon. We have over $38K in rewards available. Our rep took the time to come out to our office to get it working because no one else was helping. **What do you dislike about Extend?** Amex doesn't understand how virtual cards work. Each time a virtual card is compromised and has to be closed, they insist on closing the main gold card as well. The whole idea with the virtual card is that you are not using the Gold Card therefore protecting it. Capital One understands this and only shuts down the virtual card. No waiting for a new physical card to be issued. No having to update payment methods. And there is still the issue with this particular platform of Amex not staying connected to QuickBooks Online. Amex is outdated and archaic. They need to get with the times. And people pay an annual fee for this lousy service. Unbelievable. **What problems is Extend solving and how is that benefiting you?** The only problem solved was getting our rewards linked to Amazon. We still have issues with integrating with QBO and I have been told that is not an Extend issue but to call the Amex @ work support, it isn't their issue either. It is a big waste of time. **Official Response from Cheyenne Herron:** > I'm so sorry to hear you've had a frustrating experience—while our support team can't handle issues on the American Express side, we can certainly help you with your Quickbooks integration! The Extend support team is always ready to assist customers of our bank partners on issues like this, just submit a ticket here and we'll get right back to you: https://www.paywithextend.com/support-request ### 20. Effortless Virtual Card Management for our Remote Team **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Extend?** Extend has made managing online payments and subscriptions so much easier for our remote team. I love how quickly we can issue virtual cards for team members or one-off transactions without going through lengthy approval chains. The controls are clear, the interface is intuitive, and it keeps our accounting organized — every transaction is easy to track and categorize. It’s also been a big help in managing spending limits and improving accountability across departments. **What do you dislike about Extend?** Nothing major so far, overall it’s been smooth, reliable, and exactly what we needed. **What problems is Extend solving and how is that benefiting you?** Extend helps us manage payments and subscriptions across our remote team without the hassle of sharing a single corporate card. We can instantly issue virtual cards for specific purposes — like SaaS tools, ad campaigns, or one-time vendor payments — with clear spending limits and tracking. This has made our finance process far more organized and secure. We no longer worry about unauthorized charges or chasing receipts. Each transaction is tied to a team member or department, making reconciliation faster and improving overall budget visibility. In short, Extend gives us better control, flexibility, and transparency over company spending — which has been a huge time-saver for our finance and operations teams. ### 21. Streamlined Virtual Card Management with Extend **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I find the interface of Extend pretty smooth, which is great for ease of use. I love the service that it offers, as it allows me to manage virtual cards effectively in one location, which is perfect for handling a bunch of them simultaneously. I really appreciate the ability to control spending on each individual card, and Extend makes this process much more manageable for me. Setting up Extend was very easy, which was a pleasant experience. **What do you dislike about Extend?** I cannot think of anything now. **What problems is Extend solving and how is that benefiting you?** I use Extend to manage virtual cards in one location, allowing me to control spending on each card in a much more manageable way. ### 22. Secure Payment Management for Legal Firms **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I use Extend to pay medical records and other needs at our personal injury firm. It makes payment easy and is easy to track payments. I like that you can control how much each employee can use, bringing safety to the firm and giving security to the billing department. The initial setup was easy, and I'd rate my likelihood to recommend it a 10. **What do you dislike about Extend?** n/a **What problems is Extend solving and how is that benefiting you?** Extend makes payment easy for our firm, allowing us to track payments effortlessly. I can control how much each employee can use, which brings safety and security to the billing department. ### 23. Overall great software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Extend?** Overall a good service to keep track of spending. I like the virtual card system that can create cards from one physical main account. I also like being able to create one time use cards and time based cards. **What do you dislike about Extend?** The time one of our virtual cards was used fraudulently and the extend team and the american express team were telling us the main physical card along with all virtual cards need to be replaced. The american express team had no idea how extend worked **What problems is Extend solving and how is that benefiting you?** I already mentioned that in the first question. ### 24. Intuitive and Easy to Navigate—A Great Fit for Our Law Firm **Rating:** 5.0/5.0 stars **Reviewed by:** Anh H. | Operation and Finance Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Extend?** It's very intuitive and easy to toggle around. Makes my work very easy for a law firm. I use it frequently for the firm and we have a lot of legal assistance and paralegal that need credit card to file petitions. **What do you dislike about Extend?** nothing so far because I just need to use it for virtual credit card **What problems is Extend solving and how is that benefiting you?** we are an immigration law firm so when the government changed everything to file online with a credit card, we couldn't get every legal assistant or paralegal a credit card. So this was the best thing. We issue individual virtual credit for each petition. ### 25. Everything in One Place with Helpful Reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Fabiola C. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I like that everything is in one place and that everyone can see it. I also appreciate the reminders. **What do you dislike about Extend?** So far, I haven’t found anything I dislike. **What problems is Extend solving and how is that benefiting you?** It helps solve the challenge of tracking reimbursements by ensuring all supporting proof is submitted, and it also makes it clear where the costs are distributed. **Official Response from Cheyenne Herron:** > Thanks for the feedback! Happy to hear that Extend is helping bring clarity to your reimbursements. ### 26. Quick and Easy Invoice Management with Extend **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** I like that Extend provides quick results and approval, which is important for paying invoices efficiently. The ease of access is something I really appreciate, and I find the website to be good. I also value the PAC request feature and found the initial setup to be easy. **What do you dislike about Extend?** I'm unsure about some aspects that could be improved with Extend. However, one thing that bothers me is that payments are limited to AMEX only. **What problems is Extend solving and how is that benefiting you?** I use Extend for paying invoices, getting quick results and approval with ease of access. ### 27. Empowered Our Team with Virtual Card Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I like Extend's great user interface and tools. They also have great customer service. The initial setup was extremely easy, and their customer service helped us through all of our needs, ensuring we were set up to go from the beginning. **What do you dislike about Extend?** Integration with American Express. The timing of Extend reports is a little bit different than our current reconciliation state. **What problems is Extend solving and how is that benefiting you?** Extend allows us to issue virtual credit cards for employees without needing physical cards, and it ensures charges are directed to the correct customer. **Official Response from Cheyenne Herron:** > Thanks for the feedback, Alex—and for recognizing our awesome customer support team. I’m so glad they could help you get set up! ### 28. Extend Makes It Easy to Create Unlimited Virtual Cards **Rating:** 4.0/5.0 stars **Reviewed by:** Shen C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I really like that Extend lets me add as many virtual credit cards as I want. **What do you dislike about Extend?** nothing much as I can remember at this time **What problems is Extend solving and how is that benefiting you?** I like that I can have my co-workers using the company credit card without providing them the physical credit card. **Official Response from Cheyenne Herron:** > Thanks for the review, Shen! ### 29. Super Easy Work Expense Payments—No Reports or Out-of-Pocket Costs **Rating:** 4.5/5.0 stars **Reviewed by:** Susan P. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Extend?** It’s super easy to use for paying work expenses. I don’t need to submit an expense report afterward or pay out of my own bank account first. **What do you dislike about Extend?** I haven't experienced anything negative when using Extend **What problems is Extend solving and how is that benefiting you?** Time savings when buying items for work. **Official Response from Cheyenne Herron:** > Thanks for the review, Susan! Love hearing that Extend is saving you time and helping you avoid out-of-pocket spending. ### 30. Easy-to-Use Dashboard and Fast App for Simple Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Marko N. | Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Extend?** The dashboard is easy to use. The app is quick **What do you dislike about Extend?** I do not find any to be honest. I really like extend. It is a great way to be able to make payments and use one time cards **What problems is Extend solving and how is that benefiting you?** It helps to buy online with security ### 31. Simplifies Payment Security with Virtual Cards **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph P. **Reviewed Date:** January 26, 2026 **What do you like best about Extend?** I like that Extend allows us to create individual credit card numbers for each application, which means each case is unique and we can easily track back to specific cases. I appreciate the safety aspect because Extend provides a safe way to pay fees without exposing our actual credit card number to the web. The initial setup was pretty simple too. **What do you dislike about Extend?** I wish I would be able to get a notification or email when a virtual card is charged so that we can know in real time when the funds are being paid/debited. **What problems is Extend solving and how is that benefiting you?** I use Extend to safely pay fees with virtual credit cards, avoiding exposure of our actual card number. It lets us create unique card numbers for each application, making them traceable. ### 32. Easy Virtual Cards for Safer, Better-Organized Spending **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** The ease of making new virtual credit cards, and also to terminate those which are no longer needed or compromised. Also helps to isolate transactions to determine origin and specific details for categorization purposes. **What do you dislike about Extend?** It was a little unclear on how set-up a recurring vs one-time/expiring card, the naming isn;t exactly intuitive, but once learned there is no issue. **What problems is Extend solving and how is that benefiting you?** allowing transactions to be categorized and managed at a functional level and then also to include individual users as well. **Official Response from Cheyenne Herron:** > Appreciate the review and the feedback! Happy you were able to get set up with the different card types — I'll make sure your input on the naming reaches our Product team. ### 33. Efficient Card Management but Limited Free Tier for Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Naresh I. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I find Extend's ease of use noteworthy. Getting started with it is quite easy, which makes a big difference for my busy schedule. I especially value the virtual card generation feature, as it significantly aids in managing my small business's expenses. **What do you dislike about Extend?** The change to the free-tier of membership can be prohibitive for smaller sized businesses **What problems is Extend solving and how is that benefiting you?** Extend allows me to allocate card numbers to specific objectives, set spend limits to avoid fraud, and track who's spending how much and where. ### 34. Secure and Easy Payment Solution with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Nano P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I feel safe using Extend and can control the expenses of my customers. The initial setup was very easy, which I appreciate. **What do you dislike about Extend?** Maybe create an app to make this process faster and make it easier sharing the virtual credit card information with the final user **What problems is Extend solving and how is that benefiting you?** I use Extend to create prepaid credit cards for my customers so they can make purchases themselves without needing my credit card information, saving me time and ensuring safety while controlling their expenses. ### 35. Simple and Straightforward User Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Gian C. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Extend?** The user interface is simple and easy to navigate. It provides a secure method for sharing card information with our vendors, which gives us peace of mind. Additionally, the process of implementing new cards is quick and efficient. **What do you dislike about Extend?** The main problem I encounter with Extend is that sometimes charges appear as pending for an extended period, only for me to later discover that they were actually declined. This can cause issues, especially if the recipient has not received the funds after the typical 2-3 day window it takes for Amex to process the transaction. **What problems is Extend solving and how is that benefiting you?** We often experience fraudulent charges, and Extend has been instrumental in helping us identify who is misusing our card. This has saved us considerable time and money by reducing the need to resolve issues directly with Amex. ### 36. Pretty Much Everything: Easy to Use and Simple to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Kirill K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** Pretty much everything. Ease of use. Ease of setting up. **What do you dislike about Extend?** I'd want a feature of automatically extending the credit limit on cards. **What problems is Extend solving and how is that benefiting you?** Extend is helping to be able to use the same amex card with multiple facebook ads accounts ### 37. Easy-to-Use UI That Makes Purchase Tracking Simple **Rating:** 3.5/5.0 stars **Reviewed by:** Chase O. | Product Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** The UI is very easy to use, and easy to track purchases **What do you dislike about Extend?** I have not found anything about extend that I do not like **What problems is Extend solving and how is that benefiting you?** I cannot answer this, I use extend because thats what my boss told me to use for purchases ### 38. Easy Receipt Uploads That Keep Transactions Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth S. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Extend?** It’s easy to upload receipts and keep my transactions organized. **What do you dislike about Extend?** There is nothing I dislike about extend. **What problems is Extend solving and how is that benefiting you?** It takes away the manual thinking, organizing, and collecting involved in managing my finances. Everything is displayed clearly, which makes it easy to use. ### 39. Easy Sharing of Payment Information with Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Extend?** It’s easy for corporations to share payment information with staff members. **What do you dislike about Extend?** As a user, there isn’t much to dislike. I can’t speak to the administrator experience, since I only receive virtual cards from my accounting team. **What problems is Extend solving and how is that benefiting you?** Using Extend, I’m able to enter payment information for services the organization needs without having to share account details with members who don’t have access to, or visibility into, these systems. ### 40. Simplifies Credit Card Management but Needs UI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Levi R. **Reviewed Date:** January 27, 2026 **What do you like best about Extend?** I find the sign-up process for Extend very easy, and I like how responsive the website is. The virtual card creation feature has been the most useful part for me. **What do you dislike about Extend?** The website format does not nicely support right-clicking to get more information in a new tab. It does not keep track of where you clicked when you go to a new screen; so when you go back, you end up back on top of the list instead of where you were at. It also limits you to 100 in the free version, and that applies to your whole account instead of per card. **What problems is Extend solving and how is that benefiting you?** Extend helps me create multiple employee credit cards easily and track different purchases. ### 41. Efficient with Receipt Management, Needs Decline Clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Kim W. **Reviewed Date:** January 29, 2026 **What do you like best about Extend?** I like Extend because of the ability to attach receipts directly in the account. Previously, I had to use Google Drive folders for receipts, but now I can log into the account and attach receipts right there. Also, it helps me keep track of which receipts are missing. The initial setup was straightforward, and issuing the cards was an easy process—we have 27 on our account. **What do you dislike about Extend?** We get a lot of declines and don't know why. **What problems is Extend solving and how is that benefiting you?** Extend helps field managers pay expenses like event fees and provides individual accounts for reconciliation. It allows receipts to be directly attached to accounts, eliminating the need for Google Drive folders and helps in identifying missing receipts. ### 42. Seamless Solution for Custom Integrations for payments. **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth T. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Extend?** I like Extend's ease of use and find it very easy to set up. It helps by delivering approved funds to teammates seamlessly. Extend effectively bridges the gap between our multiple systems, making payments from each business unit easier. **What do you dislike about Extend?** I'm very happy with Extend, but I wish we could link our points to it. **What problems is Extend solving and how is that benefiting you?** Extend bridges the gap between multiple systems and delivers approved funds seamlessly, making payments easier across business units. ### 43. Easy to Navigate, Stores What We Need, and Simple Error Corrections **Rating:** 4.5/5.0 stars **Reviewed by:** Ashton C. | Inside Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Extend?** Very easy to navigate, makes purchasing very easy, very organized **What do you dislike about Extend?** Only problem I have ran into is went trying to use the Extend system on Walmart.com it would not go through, but that might have been a Walmart issue. **What problems is Extend solving and how is that benefiting you?** Our main base is out of Mobile, AL. This system keeps us from having to wait on checks to be cut to make purchases to rarely used vendors and misc. purchases. ### 44. Easy to Use, with All Receipts in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Karoline A. | paralegal, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Extend?** Easy to use. Receipts are all in one location. **What do you dislike about Extend?** There is nothing I dislike, its been easy to use. **What problems is Extend solving and how is that benefiting you?** Quick and easy way to pay invoices without having to request a check. ### 45. Easy-to-Use AMEX Virtual CC with Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Extend?** I love the easy access and user interface to use the AMEX virtual CC, excellent service. **What do you dislike about Extend?** I kinda dislike how the it requires 2FA when I am logged in, as the account is registered to my director. other than that i HAVE NO ISSUE WITH THE PERFORMANCE. **What problems is Extend solving and how is that benefiting you?** Creating multi virtual credit cards for several vendors as well as reccuring payments for vendors that require payment. ### 46. Secure and Effortless Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Extend?** I like the receipt feature of Extend. I also appreciate that it's more secure than a normal credit card. The initial setup was very easy, and I find that it helps keep credit card information confidential while organizing accounting. **What do you dislike about Extend?** nothing **What problems is Extend solving and how is that benefiting you?** Extend helps keep credit card information confidential, organizes accounting, and is more secure than a normal credit card. I also appreciate the receipt feature. **Official Response from Cheyenne Herron:** > Thanks for the 5-star review! Security is at the core of what we do at Extend — so glad to hear our virtual cards are keeping your credit card info safe while making accounting easier. ### 47. Simplifies Secure Transactions, Perfect for American Express Users **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. **Reviewed Date:** November 03, 2025 **What do you like best about Extend?** I find Extend incredibly efficient for booking hotel rooms safely using virtual cards, minimizing the risk of fraudulent use of our credit cards. The initial setup process was very straightforward, and I appreciated that our American Express representative guided us through it completely. I'm reassured by the significant security benefits, as we've not experienced any fraudulent charges or compromises on our credit cards since using Extend. The assurance that our American Express main cards remain uncompromised is wonderful, and I feel confident recommending the American Express virtual card through Extend for the protection it offers to the primary card. Overall, the efficiency, simplicity, and security provided by Extend align perfectly with our needs. **What do you dislike about Extend?** I actually don’t have any feature that I dislike about extend . It has never failed to keep our AX account safe & secure **What problems is Extend solving and how is that benefiting you?** I use Extend to prevent fraudulent credit card use. It efficiently protects my financial transactions by using virtual cards for bookings, ensuring the safety of my main credit cards. ### 48. User-Friendly and Fast, but Budget Updates Lag and Dashboard Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Extend?** I find Extends UX very user-friendly and intuitive. The chatbot provides quick answers to most questions, and card issuance is very fast. So far, we haven’t experienced any issues with data breaches or anything related to payments. **What do you dislike about Extend?** Extend often lags, especially when it’s reflecting changes to budgets, amounts, and similar updates. I’d really like to see a more robust dashboard that clearly shows budgets and amounts, and also highlights cards that are close to expiring. I’d also love mobile wallet enablement. **What problems is Extend solving and how is that benefiting you?** Extend is helping us improve spend visibility by adding more control over company spending, while also providing a safety net that helps protect us from fraud. ### 49. Effortless Legal Payments and Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun B. **Reviewed Date:** February 06, 2026 **What do you like best about Extend?** I like the ease of access and the ability to request updates without directly communicating with the card issuer. Extend lets me pay for legal filings quickly, which is great for time-sensitive tasks, without needing to wait for credit card approval. Everything works as expected, and the process is seamless. I also appreciate that the features are fast, and the document submission or upload process works well. The initial setup was seamless, without hassle, and very quick. **What do you dislike about Extend?** No dislikes so far. **What problems is Extend solving and how is that benefiting you?** I use Extend to pay for court filings and records quickly, avoiding the hassle of requesting reimbursements and approval delays. ### 50. Extend Makes Vendor and Service Cost Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Extend?** Extend is an amazing way to track the exact costs spent with specific vendors and services. **What do you dislike about Extend?** Currently I do not have any negative feedback **What problems is Extend solving and how is that benefiting you?** Previously, we dealt with a lot of fraud that led to frequent card replacements, which meant we had to re-enter and set up new information each time. Extend helps prevent this, so our services are never disrupted. **Official Response from Cheyenne Herron:** > Thank you for the kind words and the 5-star review! We're thrilled Extend has made vendor and service cost tracking easy for you — and especially glad we've been able to help reduce the disruption that comes with fraud and frequent card replacements. ## Extend Discussions - [What is Extend Enterprises used for?](https://www.g2.com/discussions/what-is-extend-enterprises-used-for) - [View Extend pricing details and edition comparison](https://www.g2.com/products/extend/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A21%3A49+-0500&secure%5Bsession_id%5D=42520e12-085d-420a-81dc-c8281e93d008&secure%5Btoken%5D=d418db44c50dc0aa4eb6bf3887ce1476e903f661b24e58c0b85ca5aecf6b638b&format=llm_user) ## Extend Integrations - [Android](https://www.g2.com/products/android/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Extend Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Currency Conversions - Credit Card Integration **Setup** - Data - Approvals - Alignment **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Performance** - KPIs - Benchmarks - Forecasting - Savings **Payment Cards** - One-time Virtual - Recurring Virtual **Reporting** - Real time - Multiple Views - Export - Budgets **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Mobile** - Receipt Capture **Platform** - Embedded AI / Machine Learning **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Extend Alternatives - [Brex](https://www.g2.com/products/brex/reviews) - 4.8/5.0 (1,541 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,392 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - 4.5/5.0 (2,086 reviews)