--- title: Extend Reviews meta_title: 'Extend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how Extend works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 404 scale: '5' date_modified: '2026-09-28' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Extend Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Extend, finding it efficient and user-friendly for secure transactions. (67 mentions)
Users appreciate the easy setup and management of virtual cards, which simplifies transaction tracking and usage. (43 mentions)
Users appreciate the convenience of Extend for online payments and easily uploading receipts for better organization. (23 mentions)
Users praise the easy setup of Extend, enabling smooth initial configuration and quick access to features. (23 mentions)
Users find Extend to be time-saving, appreciating its quick and easy usability for efficient transactions. (21 mentions)
Users express concerns over approval issues, particularly with visibility of card numbers and member limitations in the free version. (16 mentions)
Users often face card issues due to declines, site errors, and limited banking partnerships affecting their experience. (14 mentions)
Users find the limited options for integrations and features restrict their overall experience with Extend. (8 mentions)
Users find the card management system lacking, needing advanced features like bulk creation and better navigation options. (6 mentions)
Users face login issues, including frequent logouts and the need for verification codes, affecting convenience. (6 mentions)

5 Pros or Advantages of Extend

5 Cons or Disadvantages of Extend

Extend Reviews (404)

Reviews

Extend Reviews (404)

4.6
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Aaron C.
AC
Aaron C.
Staff Accountant
Small-Business (50 or fewer emp.)
"Unmatched Card Control and Seamless AMEX Integration with Extend"
5/5
What do you like best about Extend?

I work in an accounting department that makes extensive us of the Extend service. We charge a lot to our cards and having superior control is critical to ensuring there isn't any abuse done by external vendors.

I love Extend's ability to define how much you would like to allow to be charged and ability enable and disable cards at will. The amount of control is unmatched by other products.

I also enjoyed the ability to easily add and define cards based on their use. It's super easy to add a singular card to be used for a subscription and the like.

I also find the integration into our AMEX credit card account to be seemless and this makes reconciling easy.

My head of department was able to teach me how to use Extend in record time based on the easy of use. I've never had any issues with the service as it always is available when it intends to be. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I honestly cannot think of two many reasons to dislike Extend. It's not going to radically change your workflow but it also doesn't have to. If you are willing to make the investment into Extend, which I find to rather affordable especially if you already are apart of the American Express Ecosystem, you'll find it well worth the price. Review collected by and hosted on G2.com.

Sacha N.
SN
Sacha N.
Mid-Market (51-1000 emp.)
"Convenient, User-Friendly Expense Management"
5/5
What do you like best about Extend?

I use Extend for classroom and work expenses. It's very helpful because I don't have to fill out expense reports and attach receipts. I can take a picture of the receipt while I'm still at the store and submit it, which is a huge time saver. The convenience is what I like most about Extend. It's helpful to know how much of my classroom budget I've already spent and have left for the year, all in real time. The initial setup was very easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The only inconvenience I have had is that Hobby Lobby, a local store yet large chain, does not accept it because they do not accept digital payment. Review collected by and hosted on G2.com.

EA
Edgar A.
Legal Assistant
Enterprise (> 1000 emp.)
"Easy Receipt Uploads, But Card Issues and Slow Support Response"
3.5/5
What do you like best about Extend?

I enjoyed how easy it was to add a receipt, and it was nice not having to worry about figuring out more accounting issues down the line. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I had an issue where I requested a card and it didn’t work. I tried a few more times a few hours later, but it still didn’t go through. I reached out to customer support, and it took about a day to get a response, even though I needed the payment urgently. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
Head of Marketing
Small-Business (50 or fewer emp.)
"Easy Transaction Tracking and Receipt Management"
4.5/5
What do you like best about Extend?

I like how easy it is to track transactions and provide receipts for purchases. The whole process is straightforward, simple to use, and works great. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Depending on how your organization uses Extend, there can be many different options for what a transaction is for, and you end up having to scroll to find the one you’re looking for. I think a search bar should be added to make this easier. Review collected by and hosted on G2.com.

Response from Cheyenne Herron of Extend

Hi Michael, thanks for the feedback! I've shared it with our product team!

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Easy Apple Pay Setup and Smooth Purchase Tracking"
5/5
What do you like best about Extend?

It is very easy to add my card onto my apple pay. Generally speaking I never had any issues making purchases on the card. I also like how it easy to be able to sort through any transactions. While I do not use these features I like how you can also add any reciepts, be added onto teams, and expense categories provided. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I've had issues with logging into the mobile app. This was frustrating because I could log onto the web browser, but I needed to add the card onto my apple pay. I was running into an issue where it would not accept my verification code but it ended up being resolved. Review collected by and hosted on G2.com.

Jennifer J.
JJ
Jennifer J.
Accounts Payable Specialist
Mid-Market (51-1000 emp.)
"Secure, Flexible Vendor Payments with Extend Virtual Cards"
5/5
What do you like best about Extend?

Using Extend has been extremely helpful for working with specific vendors when we don't want to share our primary credit card number. The ability to create virtual cards with present spending limits provides an added layer of security while making payments simple and convenient. It's been a great solution for protecting our accounts without sacrificing flexibility. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I have yet to find a downside of using Extend Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Fast Virtual Card Setup and an Easy-to-Use Website"
4/5
What do you like best about Extend?

how quickly you can set up virtual credit cards with ease, and how easy the website is to navigate and use for our teams that are often first time users Review collected by and hosted on G2.com.

What do you dislike about Extend?

its security measures need to be improved. we regularly experience fraudulent charges on our cards that can only be traced to someone accessing the card info from extend's website, not our card users. we have to regularly deactivate cards to prevent fraud charges Review collected by and hosted on G2.com.

Response from Katherine Vreeland of Extend

Hey there, so glad to hear you are finding Extend so easy! However, I'm so sorry to hear that you've had some security concerns. We just want to assure you that we are fully PCI compliant and you can learn more about our security by visiting our Trust Center, https://trust.paywithextend.com/. If you would like to reach out to our support team, we would welcome more details from you about your experience and we can share with you some user best practices to mitigate fraud.

MT
Myra T.
Paralegal
Mid-Market (51-1000 emp.)
"Easy to Use with Quick Payments and Helpful Expense & Receipt Tracking"
5/5
What do you like best about Extend?

Ease of use and quick turnaround. When I need to pay something i.e. court fees, or a service, I simply use the credit card on file and get it done. The website's feature on keeping tabs of expenses and being able to drop receipts into the website is most helpful when accounts audit files. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The only feature that is annoying with Extend is having cards expire and having to sign in when a certain time limit is met and the program kicks you out automatically. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Card Management, Perfect for Business Needs"
5/5
What do you like best about Extend?

I love that Extend is easy to use and quick to get things done. It's super easy to set up, and I can quickly understand how to get cards going, whether they're standard or recurring. When I need to get a bunch of cards, it doesn't take long, especially if they are the same thing. I appreciate that I can make new cards to access more accounts to purchase items that might be limited. It also lets me give cards to buyers to purchase with my card. I also like the ability to give access to different people to the business account while limiting how much can be spent. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Not sure if there is a thing for it already but if I could make a batch of cards that would save more time than Extend already does Review collected by and hosted on G2.com.

Skye M.
SM
Skye M.
Small-Business (50 or fewer emp.)
"Fast, User-Friendly, and Customizable Credit Solution"
4/5
What do you like best about Extend?

I like using Extend because it's fast, easy, and user-friendly. I appreciate the ability to customize the amount on each card and choose whether it continues indefinitely or has an expiry date. This customization is crucial for us as every client has different needs and media plans, some on a campaign basis and others on long-term agreements. The initial setup was very easy, making it convenient to start using the service. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The name on the credit card... it would be nice to have the option to select which name appears on the card versus the person that is opening it from their account. My role has me opening a lot of credit cards, but my boss' name should be on the card - instead mine is by default Review collected by and hosted on G2.com.