---
title: Extend Reviews
meta_title: 'Extend Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 404 reviews by the users' company size, role or industry
  to find out how Extend works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 404
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Extend Reviews
**Vendor:** Extend  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 404
## About Extend
Extend brings modern spend control and expense management to every company card, complete with the AI-fueled, time-saving features that help businesses do more with the tools they already have. Extend works with corporate cards from a number of participating bank partners, including American Express, and also supports expense management features for any other eligible Visa or Mastercard—just connect your card to get started. Extend offers a streamlined app experience that helps businesses manage company spending and track expenses across B2B payments and employee expenses. This solution is particularly beneficial for companies looking to optimize their financial operations while keeping their existing banking relationships and the credit cards they already use. As any business finance manager knows, the complexity of tracking and managing expenses can get complex fast, but for some small businesses the only options are: unnecessarily complex software platforms or manually tracking with spreadsheets and emails. Extend provides the right-sized solution with an easy-to-use web and mobile app designed to help teams manage all the essential tracking, reporting, and reconciliation processes in one place. Whether a company has a dedicated finance team or relies on individual employees to manage their expenses, Extend has the flexibility to help whether you’re a team of one or a team of 200. Extend caters to the small and mid-size businesses with a user-friendly spend and expense management app, designed for those SMBs that want a flexible, easy-to-implement system for managing employee expenses, or even growing businesses and larger corporations looking for the scalability of virtual card-issuing APIs and an open-source AI Toolkit. This flexibility allows businesses to choose the best financial tools that suit their needs while still being able to work with the banks of their choice, and access the latest business efficiency tools like the AI-driven features that save time and reduce manual reconciliation in expense reporting. This automation not only frees employees to focus on their core responsibilities rather than getting bogged down by administrative tasks, but also enhances accuracy and ensures financial data is readily available and up-to-date—ultimately contributing to better decision-making and financial planning. Additionally, Extend’s virtual card functionality (available with participating bank partners) provides an added layer of security and control over spending. Companies can issue virtual cards for specific projects or employees, limiting the potential for unauthorized transactions. This feature is particularly useful for businesses that require tight budget management and oversight. Overall, Extend stands out in the spend and expense management category by combining modern technology with ease of use, making it an ideal solution for any business looking to improve their financial operations. With its comprehensive features and focus on automation, Extend not only simplifies expense management but also empowers organizations to take control of their spending more efficiently and effectively.



## Extend Pros & Cons
**What users like:**

- Users find **Extend incredibly easy to use** , enjoying its straightforward navigation and efficient booking process. (67 reviews)
- Users value the **security of virtual card numbers** with Extend, ensuring safe and unique online transactions. (43 reviews)
- Users find Extend to be **highly convenient** , with easy virtual card management and seamless transaction handling. (23 reviews)
- Users find the **easy setup** of Extend a significant advantage, enhancing user experience from the start. (23 reviews)
- Users find Extend to be **time-saving** , appreciating its quick and easy usability for efficient transactions. (21 reviews)
- Users appreciate the **quick and effective customer support** of Extend, enhancing their overall experience with the service. (20 reviews)
- Speed (19 reviews)
- Intuitive (18 reviews)
- Users value the **easy setup and intuitive tracking** features of Extend for effective expense management. (18 reviews)
- Users highly value the **robust security** features of Extend, ensuring safe transactions with virtual cards and preventing fraud. (15 reviews)

**What users dislike:**

- Users face **approval issues** with Extend, as the process for expense approvals is lacking and causes difficulties. (16 reviews)
- Users report **card issues** including export errors, lack of notifications, and compatibility problems with car rental companies. (14 reviews)
- Users find the **limited options** for integrations and permissions restrictive, affecting their overall experience with Extend. (8 reviews)
- Users find the **card management system lacking** , needing advanced features like bulk creation and better navigation options. (6 reviews)
- Users face **login issues** , including frequent logouts and the need for verification codes, affecting convenience. (6 reviews)
- Users often face **upload issues** with missing receipts, hindering their experience and requiring them to retain physical copies. (6 reviews)
- Inadequate Categorization (5 reviews)
- Users find the **interface unintuitive** , struggling with navigation and feature accessibility on the Extend platform. (5 reviews)
- Slow Processing (5 reviews)
- Budget Management (4 reviews)

## Extend Reviews
  ### 1. Reliable and Accurate Receipts, but Apple Wallet Setup Could Be Clearer

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Extend?**

I appreciate that the service is reliable and easy to use on a regular basis. Being able to upload reciepts and the total is accurate is better compared to my previous platform.

**What do you dislike about Extend?**

It was unintuitive to set up payment through Apple Wallet as I got an error when I attempted to add my virtual card manually. I didn't know that I had to download the app and add it through there.

**What problems is Extend solving and how is that benefiting you?**

The virtual card has provided a way to pay for large business expenses without having to use my personal card, which has reduced stress on my finances and provides good value.

  ### 2. Meets Our Needs for Virtual Cards, but Limited Room for Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Extend?**

Having multiple cards helps us pay different vendors while keeping transactions clear and easy to track in our system.

**What do you dislike about Extend?**

I honestly can’t think of anything too bad to say. It does what we need it to do with virtual cards, and it’s been working well for our needs.

**What problems is Extend solving and how is that benefiting you?**

It allows us to create specific cards for certain vendors as well as cards for employees, and it helps us avoid losing physical cards.

  ### 3. Easy Card Assignments and Controls, but Accounting Integration and Receipt Enforcement Need Work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Extend?**

Ease of assigning cards to users is the key plus for Extend. Ability to refine credit limits and expiration dates is also very good.

**What do you dislike about Extend?**

Integration in accounting system is confusing and not seamless. Requiring receipts to be added lack enforcement. While the ability is in the software there is not trigger to make the use add the receipt at the time of purchase.

**What problems is Extend solving and how is that benefiting you?**

Tracking which user spent what on which card.

  ### 4. Easy to Use, But Mobile App Needs Custom Fields Like the Web Version

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Extend?**

Ease of use and that is also has a mobile app for my users.

**What do you dislike about Extend?**

the mobile app does not have the custom fields that the webpage shows for our users need to be able to see the same custom fields

**What problems is Extend solving and how is that benefiting you?**

being able to assign virtual cards to our team members has helped alot.

  ### 5. Convenient but Needs Physical Card Support

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Extend?**

I like that Extend is available to me when I need it most. The 'tap to pay' feature is great for when I need it in the moment. The initial setup wasn't too bad and takes about 5 minutes.

**What do you dislike about Extend?**

I am frustrated by not having a physical card. It's inconvenient as not every place accepts tap payment. I also find the app faulty because it often declines transactions for no apparent reason.

**What problems is Extend solving and how is that benefiting you?**

Extend prevents me from spending personal money on business expenses.

  ### 6. Easy and good experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Extend?**

Extend feels like a safe option for using a credit card online.

**What do you dislike about Extend?**

It sometimes is a little confusing on how you request additional fund.

**What problems is Extend solving and how is that benefiting you?**

It is helpful with protection from credit card fraud.

  ### 7. Fast Virtual Card Adjustments, But Reporting Issues with Our Bank

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Extend?**

How quickly adjustments or changes can be made to a virtual card.

**What do you dislike about Extend?**

We have issues on the reporting side with our bank.

**What problems is Extend solving and how is that benefiting you?**

How to provide our students with access to funds for meals when out on University trips. We have less exposure and do not have to have all the detailed tracking of sending out cash with the students

  ### 8. Extend is great when Dealing with a Group of people who need to use a credit card

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kymberli J. | Practice Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Extend?**

fast and all of the information you need is right there.

**What do you dislike about Extend?**

not user friendly in the beginning - it takes some getting used to

**What problems is Extend solving and how is that benefiting you?**

having the information right there and it makes it a lot easier when you have to pay for an expense

  ### 9. One Year In

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Extend?**

refreshing credit limits easily, filtering transactions by date, type, and user

**What do you dislike about Extend?**

Not enough transaction details that are typically provided by the vendor, like order#, item descriptions, etc. that are sometimes embedded within the transaction data.

**What problems is Extend solving and how is that benefiting you?**

Helping me track expenses by giving me the ability to issue cards to each user rather than multiple users sharing fewer cards.

  ### 10. DIFFICULT TO NAVIGATE AND GET REPORTING ON

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Extend?**

Credit Limit is high.  That is all I have.

**What do you dislike about Extend?**

DIFFICULT TO NAVIGATE AND GET REPORTING ON

**What problems is Extend solving and how is that benefiting you?**

higher amount of charges recently, so large credit limit is helpful.

**Official Response from Katherine Vreeland:**

> Hey there, I'm so sorry to hear you've found Extend to be difficult to navigate and the reporting to be lacking, but I'm super excited that this means you probably have some great constructive feedback to help us improve. Would you be willing to chat with our product team about your experience and challenges? We would be incredibly grateful for any time and insights you could share with us!

If you'd be up for this, you can get in touch with me directly at user-feedback@paywithextend.com and I can connect you with our product team! 


## Extend Discussions
  - [What is Extend Enterprises used for?](https://www.g2.com/discussions/what-is-extend-enterprises-used-for)
  - [How do you make Extend purchases easier to find and categorize in the app?](https://www.g2.com/discussions/how-do-you-make-extend-purchases-easier-to-find-and-categorize-in-the-app) - 1 upvote

- [View Extend pricing details and edition comparison](https://www.g2.com/products/extend/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A09%3A00+-0500&secure%5Bsession_id%5D=613b977f-4a00-4a27-aaa0-f77ccd58ebc9&secure%5Btoken%5D=0c2b03d346192c042a001fdb087fc7ee828e501d79a57889bf153308ef1453fa&format=llm_user)
## Extend Integrations
  - [Android](https://www.g2.com/products/android/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
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  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Extend Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Currency Conversions
- Corporate Card
- Credit Card Management

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Payment Cards**
- One-time Virtual
- Recurring Virtual

**Client Invoicing**
- Biometric Recognition
- Optical Character Recognition

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Mobile**
- Receipt Capture
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Generative AI

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Extend Alternatives
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