EPAY HCM Reviews & Product Details

EPAY Systems seamless human capital management solution will ease the HR burden right off your shoulders, while reducing your admin costs and—this is important—helping you get more from your workforce. Our unified suite of HCM technology and professional services streamline your HR processes. They include: -Recruiting and applicant tracking -Onboarding -Human resource management -Benefits administration -Time and attendance -Payroll and tax management -ACA compliance -COBRA benefits administration Together, our human capital management solutions will help you simplify workflows, cut your labor expenses, improve labor compliance, and manage your people more effectively. Our powerful time and labor management application elevates our entire unified human capital management solution. Beyond capturing time and attendance, we provide you with real-time visibility into labor hours and dollars, which allows you to manage your workforce in ways you didn’t think possible. At EPAY, we take the time to understand your business needs, so we can provide you with the best possible service. And we back it up with free, round-the-clock customer support. Our HCM system is easy to use, so your staff may not need help very often. But we’ll be close by when they do.

Seller

Vensure Employer Solutions

Discussions

EPAY HCM Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Dilorom Azamova, MBA

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

28 months

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Top-Rated Alternatives

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User Insights

Average based on 160 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

EPAY HCM Media

Onboarding

Accommodate Every Pay Rule, Union Contract & Shift Differential EPAY's uniquely flexible time and attendance tracking solutions can easily conform to your payroll and compliance requirements!

Faster payroll processing. Improved compliance. No more headaches. EPAY’s full-service payroll and tax management solutions transform payroll and tax administration into a completely seamless experience. With centralized payroll processing, you can maximize productivity, standardize workflows and...

Everything You Need to Accelerate Recruiting and Onboarding EPAY’s recruiting and applicant tracking software simplifies and streamlines talent acquisition for HR, hiring managers and administrators.

Comprehensive Benefits Administration Made Simple for You EPAY’s employee benefits administration solutions ensure your benefits programs are run efficiently, accurately, and securely—all from one place.

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Andrea C.

Enterprise (> 1000 emp.)

2/27/2020

"Great support!"

5/5

What do you like best about EPAY HCM?

When I was locked out of the app on my phone, the customer service rep tried over and over again until we got it working. He was very patient with me. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

That I had to uninstall and reinstall the app. Review collected by and hosted on G2.com.

Quanset S.

Small-Business (50 or fewer emp.)

6/4/2020

"Prompt and Respectful customer service."

5/5

What do you like best about EPAY HCM?

The quick response. It allowed me to get back to work efficiently. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

There was not anything I disliked, It was useful for me. Review collected by and hosted on G2.com.

Lynn S.

Enterprise (> 1000 emp.)

5/11/2020

"EPay is An okay"

5/5

What do you like best about EPAY HCM?

The tech was very knowable in the area that I needed help in Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

the connection was not as clear to enable me to hear him easy. Review collected by and hosted on G2.com.

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

7/16/2020

"trouble logging in"

4.5/5

What do you like best about EPAY HCM?

not much, I do not feel that the system is at all user friendly Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

complexity of system. Often too complicated to correct missing punches etc. Really need to learn a new software system just to correct punch issues. Not very user friendly Review collected by and hosted on G2.com.

Verified User in Security and Investigations

Mid-Market (51-1000 emp.)

3/16/2020

"Epay"

5/5

What do you like best about EPAY HCM?

What I like best about EPAY is the ability to inprocess personnel from around the U.S. quickly and easily. I also like how users can update their own information easily and quickly. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

The think I dislike the most is trying to get a help ticket resolved. It takes a few days to correct if you input the wrong social security number or last name. There is no way to manually fix the error as an administrator. Review collected by and hosted on G2.com.

Brandon P.

Enterprise (> 1000 emp.)

5/27/2020

"I placed a call to Epay customer service line. Great Service!"

4/5

What do you like best about EPAY HCM?

Customer service! I felt like I was being heard! Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

User guides a little confusing at times not so step by step or needs to be updated. Review collected by and hosted on G2.com.

Chris A.

Unit Director

Enterprise (> 1000 emp.)

4/25/2020

"Excellent addition to our business"

4.5/5

What do you like best about EPAY HCM?

Easy communication and effective results. I only rely on this system to preform time tracking, payroll, and time management. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

No dislikes, always utilize the service for every new account. Never had an issue. Review collected by and hosted on G2.com.

Maureen W.

Small-Business (50 or fewer emp.)

5/26/2020

"Very prompt, helpful service"

5/5

What do you like best about EPAY HCM?

Prompt helpful service that fixed the problem in timely manner Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

tax deduction for my pay grade was not enough Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

4/18/2020

"Holiday Pay"

5/5

What do you like best about EPAY HCM?

I was unsure on how to complete a mass upload for a recent stat holiday in which only certain employees would receive the pay. The EPAY team quickly responded to my inquiries and directed me through each step using snapshots and explanations. The visuals they provided made it extremely helpful to understand the proper process in order to avoid any payroll discrepancies. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

The array of options sometimes leading to the same result. Review collected by and hosted on G2.com.

Bradley C.

Site Manager

Mid-Market (51-1000 emp.)

10/2/2019

"Time Clock Blocked by Firewall"

5/5

What do you like best about EPAY HCM?

The associate that handled my case was very helpful and patient with me despite my ignorance. She walked me through each step patiently. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

I don't really have a complaint other than the fact that there was an issue with our clocks, but it turned out to be because our clients firewall was blocking them from syncing. Review collected by and hosted on G2.com.

Recommendations to others considering EPAY HCM:

I strongly recommend using EPAY. When I became a manager it took a day for me to learn how to use the system and get all of my employees paid correctly. Review collected by and hosted on G2.com.

What problems is EPAY HCM solving and how is that benefiting you?

Time-Clocks not syncing to the system. I have a better understanding how to troubleshoot the issues we may have with them. Review collected by and hosted on G2.com.