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Compare ADP Workforce Now and EPAY HCM 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (44.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,909)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowEPAY HCM
Star Rating
(160)4.7 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPAY HCMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in overall user satisfaction, with many praising its automated support and self-help tools that simplify payroll processes. Users appreciate the convenience of accessing paystubs and relevant information easily.
- Users say that EPAY HCM stands out for its ease of use, with many finding the system intuitive and straightforward. Employees of various backgrounds have reported no issues logging in and tracking their time, which enhances overall productivity.
- According to verified reviews, ADP Workforce Now faces challenges in meeting specific workflow needs, with some users mentioning configuration difficulties. However, its user-friendly interface helps mitigate these issues, making it easier to navigate essential features.
- Reviewers mention that EPAY HCM's support team is particularly helpful when troubleshooting problems, which can be a significant advantage for organizations needing quick resolutions to issues that arise during daily operations.
- G2 reviewers highlight that while ADP Workforce Now has a higher overall rating, EPAY HCM receives better scores in areas like quality of support and ease of setup, indicating that users may find it easier to get started and receive assistance when needed.
- Users report that ADP Workforce Now's robust features, such as easy access to time cards and document management, contribute to its popularity among mid-market companies, while EPAY HCM's strengths in employee self-service capabilities cater well to enterprise-level organizations.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableEPAY HCM
No pricing availableFree Trial
ADP Workforce Now
No trial information availableEPAY HCM
No trial information availableRatings
Meets Requirements
8.6
3,170
9.4
114
Ease of Use
8.3
3,391
9.2
112
Ease of Setup
7.7
1,839
8.5
43
Ease of Admin
8.1
1,636
9.1
44
Quality of Support
7.9
2,876
9.5
113
Has the product been a good partner in doing business?
8.0
1,619
9.0
44
Product Direction (% positive)
7.6
3,138
8.5
104
Features by Category
Core HR
8.1
703
9.2
10
8.5
802
9.0
15
Feature Not Available
9.2
8
8.2
602
9.0
8
8.3
678
9.4
11
8.4
743
9.4
8
Generative AI
6.2
59
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Employee Self Service
8.7
2222
|
Verified
9.3
41
|
Verified
8.3
1719
|
Verified
9.1
32
|
Verified
8.1
1745
|
Verified
8.7
36
|
Verified
Administration
8.8
1981
|
Verified
9.3
53
|
Verified
8.3
1848
|
Verified
9.0
44
|
Verified
9.2
2152
|
Verified
9.5
43
|
Verified
8.4
1013
|
Verified
9.4
26
|
Verified
8.8
1901
|
Verified
9.2
34
|
Verified
8.7
1577
|
Verified
9.1
30
|
Verified
8.6
1603
|
Verified
9.4
44
|
Verified
9.0
1851
|
Verified
9.3
28
|
Verified
9.0
1882
|
Verified
9.1
28
|
Verified
Taxes
8.9
1879
|
Verified
9.3
31
|
Verified
8.8
1705
|
Verified
8.8
26
|
Verified
Feature Not Available
8.9
28
|
Verified
Integration
8.1
1108
|
Verified
9.3
29
|
Verified
8.5
1370
|
Verified
9.3
38
|
Verified
8.2
1139
|
Verified
9.1
31
|
Verified
8.2
1147
|
Verified
9.3
30
|
Verified
Platform
8.3
1929
|
Verified
9.2
45
|
Verified
8.4
1966
|
Verified
9.4
42
|
Verified
8.4
2017
|
Verified
9.3
47
|
Verified
8.6
1781
|
Verified
9.5
40
|
Verified
Benefits Administration Platform Features
8.5
995
9.3
5
8.4
917
9.3
5
7.8
691
9.3
5
8.2
798
8.7
5
8.2
796
9.7
5
8.6
1014
9.3
5
8.4
823
8.7
5
8.0
745
9.0
5
Benefits Administration Platform Features
8.5
995
9.3
5
8.4
917
9.3
5
7.8
691
9.3
5
8.2
798
8.7
5
8.2
796
9.7
5
8.6
1014
9.3
5
8.4
823
8.7
5
8.4
935
9.0
5
8.0
745
9.0
5
7.9
613
9.3
5
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Automation
Not enough data
9.0
35
Logistics
Not enough data
9.4
40
Not enough data
9.2
38
Not enough data
8.9
28
Management
Not enough data
8.9
24
Not enough data
8.9
28
Not enough data
9.0
29
Not enough data
9.2
37
Not enough data
9.1
33
Not enough data
9.4
41
Not enough data
9.3
34
Monitoring
Not enough data
9.1
29
Not enough data
9.2
30
Not enough data
9.2
27
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
317
8.3
6
8.0
294
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
8.7
5
8.0
207
8.6
6
8.2
203
8.9
6
7.7
155
Not enough data
7.8
154
Feature Not Available
7.6
163
8.9
6
Platform Additional Functionality
8.5
231
8.9
6
7.6
156
Feature Not Available
7.8
157
Feature Not Available
8.2
192
8.6
6
8.2
201
8.6
6
Platform Data
7.8
155
Feature Not Available
8.0
180
Feature Not Available
8.1
190
9.0
5
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Recruiting and Onboarding
7.6
317
8.3
6
8.1
422
9.2
6
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
9.1
50
Not enough data
9.0
40
Not enough data
9.0
33
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
9.2
43
Administration
Not enough data
8.7
38
Not enough data
8.8
40
Not enough data
8.3
36
Not enough data
8.6
32
Not enough data
9.2
41
Platform
Not enough data
9.0
35
Not enough data
8.5
26
Not enough data
9.0
19
Not enough data
9.0
45
Not enough data
9.0
37
Not enough data
Feature Not Available
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Platform
7.6
958
8.7
13
7.6
664
9.2
8
7.6
572
9.0
7
8.2
1021
9.3
15
8.1
980
9.4
15
7.9
821
8.7
13
8.1
1027
8.9
14
8.3
990
9.1
15
Workforce Management Platform Features
7.9
135
9.0
13
7.7
143
8.9
14
8.6
209
8.9
18
8.6
190
8.7
15
7.9
142
8.2
12
7.9
128
9.1
11
8.2
164
9.1
13
8.4
195
9.6
12
7.8
134
Feature Not Available
7.6
146
8.6
11
Categories
Categories
Shared Categories
ADP Workforce Now and EPAY HCM are categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, and Onboarding
Unique Categories
ADP Workforce Now is categorized as Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
EPAY HCM is categorized as Time Tracking, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, and Time & Attendance
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EPAY HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Facilities Services
26.3%
Hospital & Health Care
15.8%
Environmental Services
7.2%
Hospitality
5.3%
Consumer Services
4.6%
Other
40.8%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
How can I add a punch for someone who didn't take their lunch or if someone worked OT?
2 Comments
CD
ADD THE PUNCH, BUT DO A TPA ADJUSTMENT FORM. SIGNED BY THE EMPLOYEE.Read more
Sometimes EPAY and Blueforce aren't responsive with one another. What causes the interruption?
1 Comment
MR
They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with...Read more
EPAY HCM has no more discussions with answers
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