Compare ADP Workforce Now and EPAY HCM 
At a Glance
Market Segments
Mid-Market (64.4% of reviews)
Enterprise (44.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(4,079)4.2 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowEPAY HCM
Star Rating
(160)4.7 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPAY HCMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, which significantly improves operational efficiency. Users appreciate features like seamless navigation and payslip integration, making it easier to manage employee information.
- Users say that EPAY HCM stands out for its user-friendly interface, with many finding it easy to learn and navigate. Employees of all ages have reported no issues logging in and tracking their time, which is a significant advantage for organizations with diverse workforces.
- According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the feedback highlighting its ability to resolve payroll issues promptly, ensuring employees receive their salaries on time.
- Reviewers mention that while EPAY HCM offers excellent support, with a helpful team for troubleshooting, ADP Workforce Now's support quality is perceived as less robust. Users have noted that they sometimes face challenges when seeking assistance, which can impact their overall experience.
- G2 reviewers highlight that ADP Workforce Now has a more extensive feature set, particularly in benefits administration and compliance, where it outperforms EPAY HCM. Users appreciate the platform's ability to manage complex benefits and regulatory requirements effectively.
- Users report that while EPAY HCM has a strong focus on ease of use, it may lack some advanced functionalities that larger organizations might require. This can be a drawback for companies looking for a more scalable solution as they grow.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableEPAY HCM
No pricing availableFree Trial
ADP Workforce Now
No trial information availableEPAY HCM
No trial information availableRatings
Meets Requirements
8.6
3,238
9.4
114
Ease of Use
8.3
3,491
9.2
112
Ease of Setup
7.7
1,928
8.5
43
Ease of Admin
8.1
1,642
9.1
44
Quality of Support
7.9
2,937
9.5
113
Has the product been a good partner in doing business?
8.0
1,624
9.0
44
Product Direction (% positive)
7.6
3,195
8.5
104
Features by Category
Core HR
8.2
710
9.2
10
8.5
818
9.0
15
Feature Not Available
9.2
8
8.1
608
9.0
8
8.3
684
9.4
11
8.5
753
9.4
8
Generative AI
6.2
59
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Employee Self Service
8.7
2242
|
Verified
9.3
41
|
Verified
8.4
1731
|
Verified
9.1
32
|
Verified
8.1
1761
|
Verified
8.7
36
|
Verified
Administration
8.8
2003
|
Verified
9.3
53
|
Verified
8.3
1866
|
Verified
9.0
44
|
Verified
9.2
2168
|
Verified
9.5
43
|
Verified
8.4
1014
|
Verified
9.4
26
|
Verified
8.8
1906
|
Verified
9.2
34
|
Verified
8.7
1579
|
Verified
9.1
30
|
Verified
8.6
1608
|
Verified
9.4
44
|
Verified
9.0
1855
|
Verified
9.3
28
|
Verified
9.0
1886
|
Verified
9.1
28
|
Verified
Taxes
8.9
1889
|
Verified
9.3
31
|
Verified
8.8
1713
|
Verified
8.8
26
|
Verified
Feature Not Available
8.9
28
|
Verified
Integration
8.1
1113
|
Verified
9.3
29
|
Verified
8.5
1373
|
Verified
9.3
38
|
Verified
8.2
1140
|
Verified
9.1
31
|
Verified
8.2
1146
|
Verified
9.3
30
|
Verified
Platform
8.3
1938
|
Verified
9.2
45
|
Verified
8.4
1970
|
Verified
9.4
42
|
Verified
8.4
2027
|
Verified
9.3
47
|
Verified
8.6
1783
|
Verified
9.5
40
|
Verified
Benefits Administration Platform Features
8.5
998
9.3
5
8.4
918
9.3
5
7.8
691
9.3
5
8.2
801
8.7
5
8.2
797
9.7
5
8.6
1017
9.3
5
8.4
824
8.7
5
8.0
747
9.0
5
Benefits Administration Platform Features
8.5
998
9.3
5
8.4
918
9.3
5
7.8
691
9.3
5
8.2
801
8.7
5
8.2
797
9.7
5
8.6
1017
9.3
5
8.4
824
8.7
5
8.4
932
9.0
5
8.0
747
9.0
5
7.9
614
9.3
5
7.3
109
Not enough data
7.5
128
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Automation
Not enough data
9.0
35
Logistics
Not enough data
9.4
40
Not enough data
9.2
38
Not enough data
8.9
28
Management
Not enough data
8.9
24
Not enough data
8.9
28
Not enough data
9.0
29
Not enough data
9.2
37
Not enough data
9.1
33
Not enough data
9.4
41
Not enough data
9.3
34
Monitoring
Not enough data
9.1
29
Not enough data
9.2
30
Not enough data
9.2
27
Basics
8.3
70
Not enough data
8.6
84
Not enough data
8.3
84
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.5
82
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Basics
8.3
70
Not enough data
8.6
53
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
264
Not enough data
7.6
317
8.3
6
8.0
292
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Platform Basics
8.1
48
Not enough data
8.3
58
Not enough data
Platform Content
8.4
57
Not enough data
8.2
60
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Operations
8.9
62
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Performance reviews
8.2
110
|
Verified
Not enough data
8.0
127
|
Verified
Not enough data
8.3
137
|
Verified
Not enough data
Goals
8.1
124
|
Verified
Not enough data
7.9
109
|
Verified
Not enough data
Feedback
7.9
129
|
Verified
Not enough data
7.9
117
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
157
|
Verified
Not enough data
8.2
135
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.8
20
Not enough data
Reports
7.2
68
Not enough data
8.0
85
Not enough data
7.7
76
Not enough data
8.1
80
Not enough data
Cleaning
8.0
78
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
207
8.7
5
8.0
210
8.6
6
8.2
204
8.9
6
7.7
156
Not enough data
7.8
156
Feature Not Available
7.6
165
8.9
6
Platform Additional Functionality
8.5
233
8.9
6
7.6
157
Feature Not Available
7.8
158
Feature Not Available
8.2
194
8.6
6
8.2
205
8.6
6
Platform Data
7.8
155
Feature Not Available
8.0
183
Feature Not Available
8.1
189
9.0
5
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Recruiting and Onboarding
7.6
317
8.3
6
8.1
424
9.2
6
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
9.1
50
Not enough data
9.0
40
Not enough data
9.0
33
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
9.2
43
Administration
Not enough data
8.7
38
Not enough data
8.8
40
Not enough data
8.3
36
Not enough data
8.6
32
Not enough data
9.2
41
Platform
Not enough data
9.0
35
Not enough data
8.5
26
Not enough data
9.0
19
Not enough data
9.0
45
Not enough data
9.0
37
Not enough data
Feature Not Available
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Platform
7.7
967
8.7
13
7.6
670
9.2
8
7.6
571
9.0
7
8.2
1034
9.3
15
8.1
991
9.4
15
7.9
830
8.7
13
8.1
1044
8.9
14
8.3
996
9.1
15
Workforce Management Platform Features
7.9
135
9.0
13
7.8
144
8.9
14
8.6
222
8.9
18
8.6
201
8.7
15
7.9
143
8.2
12
7.9
129
9.1
11
8.2
168
9.1
13
8.4
197
9.6
12
7.8
135
Feature Not Available
7.7
148
8.6
11
Categories
Categories
Shared Categories
ADP Workforce Now and EPAY HCM are categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, and Onboarding
Unique Categories
ADP Workforce Now is categorized as Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
EPAY HCM is categorized as Time Tracking, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, and Time & Attendance
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EPAY HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Facilities Services
26.3%
Hospital & Health Care
15.8%
Environmental Services
7.2%
Hospitality
5.3%
Consumer Services
4.6%
Other
40.8%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How can I add a punch for someone who didn't take their lunch or if someone worked OT?
2 Comments
MR
Well, basically you can, but it doesn't mean you should. Depending on your access level you may be able to "change" employee punches that they have already...Read more
Sometimes EPAY and Blueforce aren't responsive with one another. What causes the interruption?
1 Comment
MR
They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with...Read more
EPAY HCM has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
