# EPAY HCM vs UKG Pro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UKG Pro excels in user-friendliness, with many users appreciating its straightforward layout that makes navigation easy. One user noted, "It’s easy to use, with a simple layout that makes it straightforward to navigate and quickly find what you’re looking for."
- **Users say** that EPAY HCM stands out for its ease of use, particularly for time tracking and employee information management. Reviewers highlighted that "employees have no problem logging in and tracking their time," showcasing its accessibility for users of all backgrounds.
- **According to verified reviews** , UKG Pro has a more robust implementation process, with users praising the support they received during setup. One user mentioned, "The setup was super easy for me, thanks to the help from my trainer," indicating a positive onboarding experience.
- **Reviewers mention** that EPAY HCM offers excellent support, with users appreciating the helpfulness of the team when troubleshooting issues. This level of support can be crucial for organizations that need quick resolutions to software challenges.
- **G2 reviewers highlight** that while UKG Pro has a solid overall satisfaction score, it faces challenges in specific areas like compliance and benefits administration, where EPAY HCM tends to receive higher ratings. Users noted that EPAY HCM's features in these areas are more comprehensive and user-friendly.
- **Users report** that both platforms have their strengths, but EPAY HCM generally receives higher marks for its mobile capabilities and self-service features, with one user stating, "I love the ease of using this software," which reflects its effectiveness in providing a seamless mobile experience.



| | EPAY HCM | UKG Pro | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 160 | 2,205 | 
| **Largest Market Segment** | Enterprise (44.1% of reviews) | Mid-Market (48.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### EPAY HCM

Pros:
- Ease of Use (2 reviews)
- Simple (2 reviews)

Cons:
- Limited Admin Control (1 reviews)
- Software Glitches (1 reviews)

### UKG Pro

Pros:
- Ease of Use (176 reviews)
- Helpful (87 reviews)

Cons:
- Poor Customer Support (46 reviews)
- Not User-Friendly (45 reviews)

---
## Ratings Comparison
| Rating | EPAY HCM | UKG Pro | 
|---|---|---|
  | **Meets Requirements** | 9.4 (114 reviews) | 8.5 (1814 reviews) | 
  | **Ease of Use** | 9.2 (112 reviews) | 8.5 (1860 reviews) | 
  | **Ease of Setup** | 8.5 (43 reviews) | 7.6 (1058 reviews) | 
  | **Ease of Admin** | 9.1 (44 reviews) | 8.0 (983 reviews) | 
  | **Quality of Support** | 9.5 (113 reviews) | 8.1 (1622 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (44 reviews) | 8.3 (969 reviews) | 
  | **Product Direction (% positive)** | 8.5 (104 reviews) | 8.4 (1775 reviews) | 

---
## Pricing

### EPAY HCM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### UKG Pro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 9.1/10 | 26 |
| **UKG Pro** | 7.9/10 | 1036 |

#### Core HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Organization Management** | 9.2 (10 reviews) | 8.4 (704 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (15 reviews) | 7.9 (685 reviews) | 
| **Expense Management** | 9.2 (8 reviews) | Feature Not Available | 
| **Salary Structures** | 9.0 (8 reviews) | 7.9 (514 reviews) | 
| **Compliance** | 9.4 (11 reviews) | 8.3 (592 reviews) | 
| **Benefits Administration** | 9.4 (8 reviews) | 8.0 (749 reviews) | 

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (55 reviews) | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 9.2/10 | 66 |
| **UKG Pro** | 8.5/10 | 1019 |

#### Employee Self Service

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Web Portal** | 9.3 (41 reviews) ✓ Verified | 8.8 (937 reviews) ✓ Verified | 
| **Benefits Manager** | 9.1 (32 reviews) ✓ Verified | 8.3 (736 reviews) ✓ Verified | 
| **Mobile** | 8.7 (36 reviews) ✓ Verified | 7.9 (654 reviews) ✓ Verified | 

#### Administration

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Payroll Entry** | 9.3 (53 reviews) ✓ Verified | 8.6 (828 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.0 (44 reviews) ✓ Verified | 8.0 (797 reviews) ✓ Verified | 
| **Direct Deposit** | 9.5 (43 reviews) ✓ Verified | 9.2 (897 reviews) ✓ Verified | 
| **Expense Reimbursement** | 9.4 (26 reviews) ✓ Verified | 8.2 (280 reviews) | 
| **Pre-tax Deductions** | 9.2 (34 reviews) ✓ Verified | 8.9 (840 reviews) ✓ Verified | 
| **Wage Garnishment** | 9.1 (30 reviews) ✓ Verified | 8.6 (742 reviews) ✓ Verified | 
| **Approvals** | 9.4 (44 reviews) ✓ Verified | 8.6 (730 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.3 (28 reviews) ✓ Verified | 9.0 (805 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.1 (28 reviews) ✓ Verified | 9.0 (753 reviews) ✓ Verified | 

#### Taxes

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Tax Calculation** | 9.3 (31 reviews) ✓ Verified | 8.7 (784 reviews) ✓ Verified | 
| **Tax Filing** | 8.8 (26 reviews) ✓ Verified | 8.2 (695 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 8.9 (28 reviews) ✓ Verified | 8.4 (628 reviews) ✓ Verified | 

#### Integration

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **API / Integration** | 9.3 (29 reviews) ✓ Verified | 7.9 (505 reviews) ✓ Verified | 
| **Time Tracking Integration** | 9.3 (38 reviews) ✓ Verified | 8.3 (526 reviews) ✓ Verified | 
| **Accounting Integration** | 9.1 (31 reviews) ✓ Verified | 8.1 (439 reviews) ✓ Verified | 
| **Core HR Integration** | 9.3 (30 reviews) ✓ Verified | 8.5 (562 reviews) ✓ Verified | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting and Dashboards** | 9.2 (45 reviews) ✓ Verified | 8.2 (828 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.4 (42 reviews) ✓ Verified | 8.5 (846 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.3 (47 reviews) ✓ Verified | 8.5 (860 reviews) ✓ Verified | 
| **Scalability** | 9.5 (40 reviews) ✓ Verified | 8.6 (774 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Benefits Record Management** | 9.3 (5 reviews) | Not enough data | 
| **Enrollment Planning** | 9.3 (5 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 9.3 (5 reviews) | Not enough data | 
| **Document Management** | 8.7 (5 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.7 (5 reviews) | Not enough data | 
| **Self-Service Portal** | 9.3 (5 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (5 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.0 (5 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Benefits Record Management** | 9.3 (5 reviews) | Not enough data | 
| **Enrollment Planning** | 9.3 (5 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 9.3 (5 reviews) | Not enough data | 
| **Document Management** | 8.7 (5 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.7 (5 reviews) | Not enough data | 
| **Self-Service Portal** | 9.3 (5 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (5 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.0 (5 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.0 (5 reviews) | Not enough data | 
| **Integrations / APIs** | 9.3 (5 reviews) | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 9.1/10 | 53 |
| **UKG Pro** | N/A | N/A |

#### Automation

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Process Automation** | 9.0 (35 reviews) | Not enough data | 

#### Logistics

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Dashboards & Reporting** | 9.4 (40 reviews) | Not enough data | 
| **Data Collection** | 9.2 (38 reviews) | Not enough data | 
| **Lanuguage Options** | 8.9 (28 reviews) | Not enough data | 

#### Management

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Schedule Creation Tools** | 8.9 (24 reviews) | Not enough data | 
| **Schedule Management** | 8.9 (28 reviews) | Not enough data | 
| **Employee Leave Management** | 9.0 (29 reviews) | Not enough data | 
| **User Access** | 9.2 (37 reviews) | Not enough data | 
| **User Role Access** | 9.1 (33 reviews) | Not enough data | 
| **Employee Information** | 9.4 (41 reviews) | Not enough data | 
| **Employee Information Automation** | 9.3 (34 reviews) | Not enough data | 

#### Monitoring

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Regulations Enforcement** | 9.1 (29 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.2 (30 reviews) | Not enough data | 
| **Integration** | 9.2 (27 reviews) | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 109 |

#### Basics

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (97 reviews) | 
| **Interoperability** | Not enough data | 8.4 (79 reviews) | 
| **Performance** | Not enough data | 9.0 (96 reviews) | 

#### Additional Functionality

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Portal** | Not enough data | 8.3 (64 reviews) | 
| **Mobility** | Not enough data | Feature Not Available | 
| **Dashboard** | Not enough data | 8.5 (92 reviews) | 

#### Content

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.5 (91 reviews) | 
| **File Sharing** | Not enough data | 8.3 (85 reviews) | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 71 |

#### Operations

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Personnel Management** | Not enough data | 8.5 (54 reviews) | 
| **Talent Management** | Not enough data | 8.4 (54 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.4 (52 reviews) | 
| **Metrics and Reporting** | Not enough data | 8.4 (51 reviews) | 
| **Third-Party Integrations** | Not enough data | 7.7 (54 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 8.4/10 | 320 |

#### Platform Basics

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (223 reviews) | 
| **Dashboard** | Not enough data | 8.6 (269 reviews) | 
| **Performance** | Not enough data | 8.8 (270 reviews) | 

#### Platform Content

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (231 reviews) | 
| **File Sharing** | Not enough data | 8.2 (86 reviews) | 
| **Content Library** | Not enough data | 8.3 (232 reviews) | 

#### Platform Additional Functionality

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Integrations** | Not enough data | 8.1 (221 reviews) | 
| **Mobility** | Not enough data | 8.5 (241 reviews) | 
| **Corporate Discounts** | Not enough data | 8.0 (92 reviews) | 
| **Employee Engagement** | Not enough data | 8.8 (220 reviews) | 
| **Rewards** | Not enough data | 9.1 (298 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 7.6/10 | 134 |

#### Performance reviews

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **360 Reviews** | Not enough data | 7.7 (74 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 7.7 (92 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.3 (105 reviews) ✓ Verified | 

#### Goals

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Goal-Setting** | Not enough data | 8.3 (94 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.0 (85 reviews) ✓ Verified | 

#### Feedback

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 7.9 (76 reviews) ✓ Verified | 
| **Requesting Feedback** | Not enough data | 7.8 (72 reviews) | 
| **1-On-1 Meetings** | Not enough data | 7.3 (63 reviews) | 
| **Public Praise** | Not enough data | 6.8 (56 reviews) | 

#### Data

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.1 (98 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.3 (95 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Compensation Budgeting** | Not enough data | Not enough data | 
| **Merit Cycle Planning** | Not enough data | Not enough data | 
| **Pay Transparency** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Reward Structuring** | Not enough data | Not enough data | 
| **Compensation History** | Not enough data | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting Capabilities** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Fatigue Risk Management

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Fatigue Management - Fatigue Risk Management

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Education and Training Modules** | Not enough data | Not enough data | 
| **Work Schedule Analysis** | Not enough data | Not enough data | 
| **Fatigue Monitoring** | Not enough data | Not enough data | 
| **Wearable Device Support** | Not enough data | Not enough data | 
| **Customizable Risk Models** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Capabilities - Fatigue Risk Management

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Fleet Management Integrations** | Not enough data | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 8.7/10 | 23 |
| **UKG Pro** | 7.9/10 | 932 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Candidate Search** | 8.7 (5 reviews) | 7.7 (237 reviews) | 
| **Career Page Configuration** | 8.3 (5 reviews) | 8.0 (193 reviews) | 
| **Social Sourcing** | Not enough data | 8.3 (5 reviews) | 
| **Job Posting** | Not enough data | 8.3 (5 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Candidate Evaluations** | 9.2 (6 reviews) | 7.7 (219 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | 8.0 (5 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.3 (5 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 9.1/10 | 22 |
| **UKG Pro** | 7.9/10 | 1001 |

#### Agentic AI - Onboarding

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (10 reviews) | 
| **Decision Making** | Not enough data | 6.8 (10 reviews) | 

#### Platform Content

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Forms Library** | 8.7 (5 reviews) | 8.1 (244 reviews) | 
| **E-Forms** | 8.6 (6 reviews) | 8.5 (359 reviews) | 
| **E-Signature** | 8.9 (6 reviews) | 8.5 (364 reviews) | 
| **Background Checks** | Not enough data | 8.2 (185 reviews) | 
| **Offer Letter Approvals** | Feature Not Available | 8.1 (258 reviews) | 
| **Offer Letter Templates** | 8.9 (6 reviews) | 7.9 (258 reviews) | 

#### Platform Additional Functionality

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Self-Service Portal** | 8.9 (6 reviews) | 8.5 (404 reviews) | 
| **Automated Team Introductions** | Feature Not Available | 7.5 (194 reviews) | 
| **Compliance Training** | Feature Not Available | 7.9 (208 reviews) | 
| **Automated Onboarding Workflows** | 8.6 (6 reviews) | 8.3 (350 reviews) | 
| **Onboarding Notifications** | 8.6 (6 reviews) | 8.3 (371 reviews) | 

#### Platform Data

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | 7.8 (164 reviews) | 
| **Onboarding Process Reporting** | Feature Not Available | 7.9 (296 reviews) | 
| **Visualization** | 9.0 (5 reviews) | 8.0 (183 reviews) | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

#### Recruiting and Onboarding

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Interview Scheduling** | 8.3 (6 reviews) | 7.7 (397 reviews) | 
| **Onboarding** | 9.2 (6 reviews) | 8.3 (523 reviews) | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 56 |

#### Course Authoring

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Course Builder** | Not enough data | 8.5 (37 reviews) | 
| **Role-Based Templates** | Not enough data | 8.1 (33 reviews) | 
| **Assessments & Quizzes** | Not enough data | 8.2 (38 reviews) | 
| **Instructor-Led Training** | Not enough data | 8.3 (33 reviews) | 

#### Course Delivery

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Learning Paths** | Not enough data | 8.5 (40 reviews) | 
| **Communication & Notifications** | Not enough data | 8.0 (42 reviews) | 
| **Assignment Scheduling** | Not enough data | 8.5 (34 reviews) | 

#### Course Management

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Gamification** | Not enough data | 7.8 (24 reviews) | 
| **Varied User Types** | Not enough data | 8.2 (36 reviews) | 
| **Certifications** | Not enough data | 8.6 (32 reviews) | 
| **Industry Compliance ** | Not enough data | 8.5 (36 reviews) | 

#### LMS Marketplace

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **E-Commerce** | Not enough data | 7.5 (20 reviews) | 
| **Course Marketplace** | Not enough data | 7.4 (23 reviews) | 
| **Subscriptions** | Not enough data | 7.8 (21 reviews) | 

#### Interface

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **White Labeling** | Not enough data | 8.4 (34 reviews) | 
| **Multilingual** | Not enough data | 8.4 (29 reviews) | 

#### Training & eLearning

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.4 (35 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.5 (40 reviews) | 
| **Content Creation** | Not enough data | 8.5 (37 reviews) | 
| **Customer Training** | Not enough data | 8.0 (29 reviews) | 
| **Manager Portals** | Not enough data | 8.2 (34 reviews) | 
| **Content Storage and Management** | Not enough data | 8.6 (38 reviews) | 
| **Content Libraries** | Not enough data | 8.5 (36 reviews) | 

#### Generative AI

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.1 (8 reviews) | 
| **AI Text-to-Image** | Not enough data | 6.7 (7 reviews) | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (5 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 8.2/10 | 876 |

#### Platform Basics

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 8.9/10 | 60 |
| **UKG Pro** | 8.0/10 | 656 |

#### Time Tracking

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Ease of Completing Timesheets** | 9.1 (50 reviews) | 8.0 (575 reviews) | 
| **Tracking Time to Project/Task** | 9.0 (40 reviews) | 7.8 (332 reviews) | 
| **Billable Time Rate Management** | 9.0 (33 reviews) | 7.8 (252 reviews) | 

#### Mobile Time Tracking

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Time Tracking** | 9.2 (43 reviews) | 8.2 (369 reviews) | 

#### Administration

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Business Tool Integration** | 8.7 (38 reviews) | 8.1 (393 reviews) | 
| **Workflow** | 8.8 (40 reviews) | 8.1 (424 reviews) | 
| **Automated Reminders** | 8.3 (36 reviews) | 7.8 (371 reviews) | 
| **Policy Compliance Management** | 8.6 (32 reviews) | 8.0 (310 reviews) | 
| **User, Role, and Access Management** | 9.2 (41 reviews) | 8.5 (492 reviews) | 

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Reporting** | 9.0 (35 reviews) | 8.2 (480 reviews) | 
| **APIs / Integration** | 8.5 (26 reviews) | 7.7 (337 reviews) | 
| **Internationalization** | 9.0 (19 reviews) | 7.7 (224 reviews) | 
| **Performance and Reliability** | 9.0 (45 reviews) | 8.3 (468 reviews) | 
| **Mobile User Support** | 9.0 (37 reviews) | 7.6 (374 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 875 |

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **EPAY HCM** | 9.0/10 | 31 |
| **UKG Pro** | 8.1/10 | 933 |

#### Platform

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Customization ** | 8.7 (13 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 9.2 (8 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 9.0 (7 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 9.3 (15 reviews) | 8.3 (811 reviews) | 
| **Dashboards** | 9.1 (15 reviews) | 7.9 (686 reviews) | 

#### Workforce Management Platform Features

| Feature | EPAY HCM | UKG Pro | 
|---|---|---|
| **Labor Forecasting** | 9.0 (13 reviews) | 8.3 (105 reviews) | 
| **Shift Scheduling** | 8.9 (14 reviews) | 8.0 (123 reviews) | 
| **Time & Attendance Tracking** | 8.9 (18 reviews) | 8.3 (209 reviews) | 
| **Absence & Leave Management** | 8.7 (15 reviews) | 8.0 (209 reviews) | 
| **Skills Management** | 8.2 (12 reviews) | Feature Not Available | 
| **Succession Planning** | 9.1 (11 reviews) | 7.9 (128 reviews) | 
| **Workforce Analytics** | 9.1 (13 reviews) | 8.1 (150 reviews) | 
| **Self-Service Capabilities** | 9.6 (12 reviews) | 8.5 (221 reviews) | 
| **Mobile Shift Scheduling** | Feature Not Available | 7.7 (104 reviews) | 
| **Team Communication** | 8.6 (11 reviews) | 8.2 (133 reviews) | 

---
## Categories
**Shared Categories (9):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Core HR Software](https://www.g2.com/categories/core-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Payroll Software](https://www.g2.com/categories/payroll), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Performance Management Software](https://www.g2.com/categories/performance-management), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [HCM Software](https://www.g2.com/categories/hcm-software)

**Unique to EPAY HCM (2):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Time & Attendance Software](https://www.g2.com/categories/time-attendance)

**Unique to UKG Pro (7):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Fatigue Risk Management Software](https://www.g2.com/categories/fatigue-risk-management), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)


---
## Reviewer Demographics

### By Company Size

| Segment | EPAY HCM | UKG Pro | 
|---|---|---|
| **Small-Business** | 25.7% | 4.7% | 
| **Mid-Market** | 30.3% | 48.9% | 
| **Enterprise** | 44.1% | 46.4% | 

### By Industry

#### EPAY HCM

- **Facilities Services:** 26.3%
- **Hospital & Health Care:** 15.8%
- **Environmental Services:** 7.2%
- **Hospitality:** 5.3%
- **Consumer Services:** 4.6%
- **Accounting:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Airlines/Aviation:** 2.6%
- **Staffing and Recruiting:** 2.6%
- **Food & Beverages:** 2.6%
- **Other:** 26.3%

#### UKG Pro

- **Hospital & Health Care:** 6.7%
- **Oil & Energy:** 5.1%
- **Hospitality:** 4.7%
- **Financial Services:** 4.5%
- **Retail:** 4.3%
- **Utilities:** 3.8%
- **Non-Profit Organization Management:** 3.7%
- **Information Technology and Services:** 3.3%
- **Human Resources:** 3.0%
- **Computer Software:** 2.9%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to EPAY HCM

- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4233 reviews)
- [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) — 4.4/5 stars (2612 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6074 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1316 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6632 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1719 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12998 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1360 reviews)

### Alternatives to UKG Pro

- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6632 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1360 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6074 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1719 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1689 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1316 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12998 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

---
## Top Discussions

### EPAY HCM

- Title: [How can I add a punch for someone who didn't take their lunch or if someone worked OT?](https://www.g2.com/discussions/14708-how-can-i-add-a-punch-for-someone-who-didn-t-take-their-lunch-or-if-someone-worked-ot) — 2 comments, 2 upvotes
  > **Top comment:** "Well, basically you can, but it doesn't mean you should. Depending on your access level you may be able to "change" employee punches that they have already..."
- Title: [Sometimes EPAY and Blueforce aren't responsive with one another.  What causes the interruption?](https://www.g2.com/discussions/14321-sometimes-epay-and-blueforce-aren-t-responsive-with-one-another-what-causes-the-interruption) — 1 comment, 2 upvotes
  > **Top comment:** "They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with..."

### UKG Pro

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epay-hcm-vs-ukg-pro)