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Compare EPAY HCM and UKG Pro 
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At a Glance
Market Segments
Enterprise (44.1% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EPAY HCM
Star Rating
(160)4.7 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPAY HCMUKG Pro
Star Rating
(2,148)4.3 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UKG Pro excels in its "Employee Self Service" web portal, scoring 8.8, which allows employees to manage their own information effectively. In contrast, EPAY HCM's web portal received a higher score of 9.3, indicating a more user-friendly experience for self-service tasks.
- Reviewers mention that EPAY HCM shines in "Quality of Support," with a score of 9.5, highlighting their responsive customer service. UKG Pro, while decent at 7.8, falls short in this area, suggesting that users may experience longer wait times for assistance.
- G2 users indicate that EPAY HCM's "Time, Attendance, and PTO" management features are superior, scoring 9.0 compared to UKG Pro's 7.9. This suggests that EPAY HCM offers more robust tools for tracking employee time and managing leave requests.
- Users on G2 report that UKG Pro's "Compliance" features are rated at 8.3, which is commendable, but EPAY HCM outperforms with a score of 9.4, indicating a stronger focus on regulatory adherence and compliance management.
- Reviewers mention that EPAY HCM's "Mobile Benefits Access" feature, scoring 9.0, provides a seamless experience for users on the go, while UKG Pro's mobile capabilities, rated at 7.8, may not meet the expectations of users who require mobile access to benefits information.
- Users say that EPAY HCM's "Integration APIs" are rated at 9.2, showcasing its flexibility and ease of integration with other systems. In comparison, UKG Pro's APIs scored lower at 7.6, which may limit its interoperability with third-party applications.
Pricing
Entry-Level Pricing
EPAY HCM
No pricing availableUKG Pro
No pricing availableFree Trial
EPAY HCM
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
9.4
114
8.5
1,774
Ease of Use
9.2
112
8.5
1,819
Ease of Setup
8.5
43
7.6
1,021
Ease of Admin
9.1
44
8.0
953
Quality of Support
9.5
113
8.1
1,585
Has the product been a good partner in doing business?
9.0
44
8.3
940
Product Direction (% positive)
8.5
104
8.4
1,743
Features by Category
Core HR
9.2
10
8.4
696
9.0
15
7.9
667
9.2
8
Feature Not Available
9.0
8
7.9
510
9.4
11
8.3
589
9.4
8
8.0
738
Generative AI
Not enough data
6.7
55
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Employee Self Service
9.3
41
|
Verified
8.8
933
|
Verified
9.1
32
|
Verified
8.3
735
|
Verified
8.7
36
|
Verified
7.9
652
|
Verified
Administration
9.3
53
|
Verified
8.6
824
|
Verified
9.0
44
|
Verified
8.0
792
|
Verified
9.5
43
|
Verified
9.2
893
|
Verified
9.4
26
|
Verified
8.2
278
9.2
34
|
Verified
8.9
836
|
Verified
9.1
30
|
Verified
8.6
739
|
Verified
9.4
44
|
Verified
8.6
728
|
Verified
9.3
28
|
Verified
9.0
801
|
Verified
9.1
28
|
Verified
9.0
750
|
Verified
Taxes
9.3
31
|
Verified
8.7
781
|
Verified
8.8
26
|
Verified
8.2
692
|
Verified
8.9
28
|
Verified
8.3
625
|
Verified
Integration
9.3
29
|
Verified
7.9
505
|
Verified
9.3
38
|
Verified
8.3
526
|
Verified
9.1
31
|
Verified
8.1
439
|
Verified
9.3
30
|
Verified
8.5
562
|
Verified
Platform
9.2
45
|
Verified
8.2
827
|
Verified
9.4
42
|
Verified
8.5
845
|
Verified
9.3
47
|
Verified
8.5
860
|
Verified
9.5
40
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Benefits Administration Platform Features
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Automation
9.0
35
Not enough data
Logistics
9.4
40
Not enough data
9.2
38
Not enough data
8.9
28
Not enough data
Management
8.9
24
Not enough data
8.9
28
Not enough data
9.0
29
Not enough data
9.2
37
Not enough data
9.1
33
Not enough data
9.4
41
Not enough data
9.3
34
Not enough data
Monitoring
9.1
29
Not enough data
9.2
30
Not enough data
9.2
27
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.7
5
7.7
237
8.3
5
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
9.2
6
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
8.7
5
8.1
243
8.6
6
8.5
357
8.9
6
8.5
362
Not enough data
8.2
185
Feature Not Available
8.1
258
8.9
6
7.9
257
Platform Additional Functionality
8.9
6
8.5
404
Feature Not Available
7.5
194
Feature Not Available
7.9
208
8.6
6
8.3
350
8.6
6
8.3
369
Platform Data
Feature Not Available
7.8
164
Feature Not Available
7.9
296
9.0
5
8.0
183
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Recruiting and Onboarding
8.3
6
7.7
397
9.2
6
8.3
521
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Time Tracking
9.1
50
8.0
570
9.0
40
7.8
331
9.0
33
7.8
252
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
9.2
43
8.2
366
Administration
8.7
38
8.1
392
8.8
40
8.1
424
8.3
36
7.8
370
8.6
32
8.0
310
9.2
41
8.5
489
Platform
9.0
35
8.2
477
8.5
26
7.7
336
9.0
19
7.7
224
9.0
45
8.3
466
9.0
37
7.6
372
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Platform
8.7
13
7.7
728
9.2
8
7.6
536
9.0
7
7.7
380
9.3
15
8.3
808
9.4
15
8.5
739
8.7
13
7.7
588
8.9
14
8.3
797
9.1
15
7.9
686
Workforce Management Platform Features
9.0
13
8.3
105
8.9
14
8.0
123
8.9
18
8.3
209
8.7
15
8.0
209
8.2
12
Feature Not Available
9.1
11
7.9
128
9.1
13
8.1
150
9.6
12
8.5
221
Feature Not Available
7.7
104
8.6
11
8.2
133
Categories
Categories
Shared Categories
EPAY HCM and UKG Pro are categorized as Time Tracking, Core HR, Workforce Management, Payroll, Applicant Tracking Systems (ATS), Performance Management, Onboarding, Corporate Learning Management Systems, and HCM Software
Unique Categories
EPAY HCM is categorized as Benefits Administration and Time & Attendance
UKG Pro is categorized as Succession Planning, Healthcare HR, Fatigue Risk Management, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
EPAY HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Facilities Services
26.3%
Hospital & Health Care
15.8%
Environmental Services
7.2%
Hospitality
5.3%
Consumer Services
4.6%
Other
40.8%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.5%
Discussions
How can I add a punch for someone who didn't take their lunch or if someone worked OT?
2 Comments
CD
ADD THE PUNCH, BUT DO A TPA ADJUSTMENT FORM. SIGNED BY THE EMPLOYEE.Read more
Sometimes EPAY and Blueforce aren't responsive with one another. What causes the interruption?
1 Comment
MR
They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with...Read more
EPAY HCM has no more discussions with answers
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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