Compare EPAY HCM and UKG Pro 
At a Glance
Market Segments
Enterprise (44.1% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EPAY HCM
Star Rating
(160)4.7 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPAY HCMUKG Pro
Star Rating
(2,173)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, with a G2 Score of 78.68, reflecting its strong performance in corporate learning and onboarding features. Users appreciate its seamless integration of features, making it easy to manage work hours and PTO.
- Users say that EPAY HCM stands out for its ease of use, with many finding it simple to learn and navigate. Reviewers highlight how employees of all ages can easily log in and track their time, which enhances overall productivity.
- According to verified reviews, UKG Pro has a robust mobile application that users find intuitive, allowing for quick access to company information and efficient management of labor-related tasks. This feature is particularly praised for its thoughtful design.
- Reviewers mention that while EPAY HCM has a lower G2 Score in applicant tracking and onboarding, its support team is frequently highlighted as helpful and responsive, assisting users in troubleshooting issues effectively.
- G2 reviewers note that UKG Pro has a larger volume of recent reviews, indicating a more active user base and up-to-date feedback, which can be crucial for potential buyers looking for reliable insights into the software's current performance.
- Users report that EPAY HCM's strengths lie in its compliance and benefits administration features, with many praising its ability to manage these aspects efficiently, although it may not match the overall satisfaction levels seen with UKG Pro.
Pricing
Entry-Level Pricing
EPAY HCM
No pricing availableUKG Pro
No pricing availableFree Trial
EPAY HCM
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
9.4
114
8.5
1,793
Ease of Use
9.2
112
8.5
1,838
Ease of Setup
8.5
43
7.6
1,039
Ease of Admin
9.1
44
8.0
963
Quality of Support
9.5
113
8.1
1,602
Has the product been a good partner in doing business?
9.0
44
8.3
950
Product Direction (% positive)
8.5
104
8.4
1,760
Features by Category
Core HR
9.2
10
8.4
702
9.0
15
7.9
679
9.2
8
Feature Not Available
9.0
8
7.9
512
9.4
11
8.3
591
9.4
8
8.0
747
Generative AI
Not enough data
6.7
55
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Employee Self Service
9.3
41
|
Verified
8.8
934
|
Verified
9.1
32
|
Verified
8.3
735
|
Verified
8.7
36
|
Verified
7.9
652
|
Verified
Administration
9.3
53
|
Verified
8.6
827
|
Verified
9.0
44
|
Verified
8.0
794
|
Verified
9.5
43
|
Verified
9.2
894
|
Verified
9.4
26
|
Verified
8.2
279
9.2
34
|
Verified
8.9
837
|
Verified
9.1
30
|
Verified
8.6
740
|
Verified
9.4
44
|
Verified
8.6
728
|
Verified
9.3
28
|
Verified
9.0
803
|
Verified
9.1
28
|
Verified
9.0
751
|
Verified
Taxes
9.3
31
|
Verified
8.7
782
|
Verified
8.8
26
|
Verified
8.2
693
|
Verified
8.9
28
|
Verified
8.4
626
|
Verified
Integration
9.3
29
|
Verified
7.9
505
|
Verified
9.3
38
|
Verified
8.3
526
|
Verified
9.1
31
|
Verified
8.1
439
|
Verified
9.3
30
|
Verified
8.5
562
|
Verified
Platform
9.2
45
|
Verified
8.2
827
|
Verified
9.4
42
|
Verified
8.5
846
|
Verified
9.3
47
|
Verified
8.5
860
|
Verified
9.5
40
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Benefits Administration Platform Features
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Automation
9.0
35
Not enough data
Logistics
9.4
40
Not enough data
9.2
38
Not enough data
8.9
28
Not enough data
Management
8.9
24
Not enough data
8.9
28
Not enough data
9.0
29
Not enough data
9.2
37
Not enough data
9.1
33
Not enough data
9.4
41
Not enough data
9.3
34
Not enough data
Monitoring
9.1
29
Not enough data
9.2
30
Not enough data
9.2
27
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.7
5
7.7
237
8.3
5
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
9.2
6
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
8.7
5
8.1
244
8.6
6
8.5
359
8.9
6
8.5
364
Not enough data
8.2
185
Feature Not Available
8.1
258
8.9
6
7.9
258
Platform Additional Functionality
8.9
6
8.5
404
Feature Not Available
7.5
194
Feature Not Available
7.9
208
8.6
6
8.3
350
8.6
6
8.3
371
Platform Data
Feature Not Available
7.8
164
Feature Not Available
7.9
296
9.0
5
8.0
183
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Recruiting and Onboarding
8.3
6
7.7
397
9.2
6
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Time Tracking
9.1
50
8.0
572
9.0
40
7.8
332
9.0
33
7.8
252
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
9.2
43
8.2
368
Administration
8.7
38
8.1
393
8.8
40
8.1
424
8.3
36
7.8
370
8.6
32
8.0
310
9.2
41
8.5
491
Platform
9.0
35
8.2
479
8.5
26
7.7
336
9.0
19
7.7
224
9.0
45
8.3
466
9.0
37
7.6
373
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Platform
8.7
13
7.7
729
9.2
8
7.6
537
9.0
7
7.7
380
9.3
15
8.3
811
9.4
15
8.5
741
8.7
13
7.7
590
8.9
14
8.3
800
9.1
15
7.9
686
Workforce Management Platform Features
9.0
13
8.3
105
8.9
14
8.0
123
8.9
18
8.3
209
8.7
15
8.0
209
8.2
12
Feature Not Available
9.1
11
7.9
128
9.1
13
8.1
150
9.6
12
8.5
221
Feature Not Available
7.7
104
8.6
11
8.2
133
Categories
Categories
Shared Categories
EPAY HCM and UKG Pro are categorized as Time Tracking, Core HR, Workforce Management, Payroll, Applicant Tracking Systems (ATS), Performance Management, Onboarding, Corporate Learning Management Systems, and HCM Software
Unique Categories
EPAY HCM is categorized as Benefits Administration and Time & Attendance
UKG Pro is categorized as Succession Planning, Healthcare HR, Fatigue Risk Management, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
EPAY HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Facilities Services
26.3%
Hospital & Health Care
15.8%
Environmental Services
7.2%
Hospitality
5.3%
Consumer Services
4.6%
Other
40.8%
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.5%
Discussions
How can I add a punch for someone who didn't take their lunch or if someone worked OT?
2 Comments
MR
Well, basically you can, but it doesn't mean you should. Depending on your access level you may be able to "change" employee punches that they have already...Read more
Sometimes EPAY and Blueforce aren't responsive with one another. What causes the interruption?
1 Comment
MR
They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with...Read more
EPAY HCM has no more discussions with answers
What is UltiPro system?
51 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
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