Eddy Reviews & Product Details

I love Eddy's intuitive interface and responsive support team, which make managing payroll and HR tasks seamless and stress-free. Review collected by and hosted on G2.com.

One drawback is the occasional delay in updates, which can sometimes affect reporting accuracy. Review collected by and hosted on G2.com.

The software is easy to use and easy to train. Eddy allows an employee's information to be put in one place and you are also able to track the hours you have worked and this helps in transparency during payroll period. Review collected by and hosted on G2.com.

I would like to see an organization chart build out. Eddy does not have a chatting platform that would require employees to chat with the support team members or communicate with HR. Also, Eddy doesn't record hours on holidays, making it difficult when making payments as they have to do it manually or, in some cases, they miss payment for that day. Review collected by and hosted on G2.com.

I am so thrilled about the change we have experienced as a company using Eddy software compared to using QuickBooks payroll. Having one customer service representative assigned to us rather than waiting on lengthy chats or calls and talking with someone who knows our business and their product very well is an amazing game-changing experience for me as a payroll administrator. Thank you, Eddy and Adam! Review collected by and hosted on G2.com.

We haven't had any issues with Eddy. It has been great! Review collected by and hosted on G2.com.

I enjoy the easiness of keeping track of everything. We use it to clock in and out and keep track of hourly employees. My favorite part is the training portion that allows me to track license and liability insurance expirations with documentation. We use it to keep track of birthdays. It is especially helpful in onboarding and keeping track of new employees and their accreditations and required documents. Review collected by and hosted on G2.com.

Everything I have disliked about Eddy, the wonderful people at Eddy have fixed. They are a great group of people to work with. Review collected by and hosted on G2.com.

I love that PTO tracking, time tracking, employee files, payroll are all in one application. Keeping track of employee documents and training is so easy and the new ability to separate documents into secure folders is great! Customer support has been great through implementation and very attentive and responsive to all questions/concerns. Review collected by and hosted on G2.com.

Wish there was a feature for managers to approve pay increases so I could completely eliminate paper, though they did say they would enter an enhancement request for that feature. Review collected by and hosted on G2.com.

Eddy has definitely made my life easier through automatic tracking of training requirements for the hospital employees I help administer. They are a great alternative with a wonderful price point that was a fraction of the cost of some of the bigger, more well-known HRIS platforms. Review collected by and hosted on G2.com.

The hospital has been enrolled in Eddy for just about one year now and in that time, I have had several account managers and there has been absolutely no communication from the company on who to contact when they are replaced. I also can't change who is responsible for signatures once docs have been sent out. Review collected by and hosted on G2.com.

The Web Portal layout is easy to follow. Can incorporate different pay rates based on active job/projects Ability to make notes under Off Cycle and Additional pay under Misc Enjoy the hiring platform features Enjoy the Self OnBoarding features Time Off Calendar comes in handy Mobile Application is easy to use. PayRoll Feature is easy but can get a little tricky for a newbie. Review collected by and hosted on G2.com.

Not able to submit multiple time off requests in 1 day. Not able to put in Notes for Contractor Pay No able to quickly see how long someone took for lunch. Not able to edit log In/Out time (real time) until the "time block" is completed. - this is a bit frustrating. Not able to have an auto lunch deduction enabled No Audit trail for corrections made to time (would like to have Employee approve change for accountability or update their adjustments with Mgr. approval) No Time Rounding feature "Breakpoint" ( Ex. clock in at 8:07, rounds to 8:15 ) Call Center Hours do not match our working hours Having to use workarounds when I want to place notes under time entries, (there should be an option to put notes whenever I want) Would like to see Employee Pay Rate under that tab without having to search for it. Under Time Tracking would like the ability to see the weeks time for all below it, to be aware of who is coming in late. Trainings - Check box for Required vs informational - to be able to keep track of that (without having to create it) Review collected by and hosted on G2.com.

Eddy's team is always very responsive and quick to address issues or concerns. Our point of contact Adam Smeltzer was a pleasure and very helpful! Review collected by and hosted on G2.com.

We had some issues with messages not being sent out automatically when triggering stage actions. Review collected by and hosted on G2.com.

Eddy is so great and extremely user friendly! It allows us to house everything in one place with very easy access for our staff. Also love that our applicant tracking is right there to just move over a candidate's information if they are hired. Review collected by and hosted on G2.com.

They are still a growing company so there are some features that don't exist BUT the team is so great about listening to customer needs and trying to implement them into their software in future updates. Review collected by and hosted on G2.com.

Accounting services, ease of use and helps me stay organized. Review collected by and hosted on G2.com.

The lack of direct access of payroll information. Review collected by and hosted on G2.com.