--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1000 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1000 scale: '5' date_modified: '2026-08-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,000 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews) - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews) - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews) - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews) - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews) - Helpful (44 reviews) - Setup Ease (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews) - Communication (39 reviews) - User-Friendly (35 reviews) **What users dislike:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews) - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews) - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews) - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews) - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews) - Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews) - Number Issues (11 reviews) - Phone Number Management (11 reviews) - Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews) ## DialMyCalls Reviews ### 1. Ease of Setup Makes It a Smooth Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about DialMyCalls?** Ease of setup! It was super easy to get my account set up and going. Less than 10 minutes! **What do you dislike about DialMyCalls?** Nothing! It was incredibly easy to begin using. **What problems is DialMyCalls solving and how is that benefiting you?** Mass texting for all of our associates at one time. For things like announcements/events/closures. ### 2. Easy to Use, Top notch support! **Rating:** 4.0/5.0 stars **Reviewed by:** Robert L. | Sr. IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about DialMyCalls?** We signed up for DialMyCalls to keep our employees informed with important updates due to recent Hurricanes in Florida. Super easy to use! Great followup from DialMyCalls right after signing up. Customer support is prompt. When Hurricane Milton following only 2 weeks after Helene, this service became priceless. We used all our subscription and went pay as you go with ease to get urgent messsages out. Thank you DialMyCalls for helping keep our staff safe, alerted, and informed during some very trying times in our state! **What do you dislike about DialMyCalls?** Part of our use was to allow people to respond to the txt message if they were unable to return to work due to safety or they evacuated out of state. This was a great backup since communcations are not always working after these big storms. I did not find a way to do any organization or reporting on the replys, making it a bit of work. **What problems is DialMyCalls solving and how is that benefiting you?** When emergency weather arrives, keeping your staff safe and in the know can be a challenge. Sending text alerts on closures, work conditions, return to work dates and getting responces that our family of employees were safe, were all made quickly and easily with DialMyCalls. Thank you for taking some of the stress out managing a natrual disaster! ### 3. Easy to Use, Quick Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about DialMyCalls?** The website is very easy to navigate, making it simple to find what I need. The staff are also very helpful, which adds to the overall positive experience. **What do you dislike about DialMyCalls?** I encountered some issues on the site, but they were resolved very quickly. **What problems is DialMyCalls solving and how is that benefiting you?** At this moment, I have no comments to share. ### 4. My experience usinf DialMyCalls so far **Rating:** 5.0/5.0 stars **Reviewed by:** Lazar E. | Head of Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about DialMyCalls?** It is very easy to send out SMS to remind our trades of scheduled appointments. The price of this app is great for the service it provides! It's not hard to use the app on a computer. We use it daily. Their customer support is great and they reached out to us many times to make sure we used the app smoothly. **What do you dislike about DialMyCalls?** I wish it was easier to see the text messages on the dashboard. **What problems is DialMyCalls solving and how is that benefiting you?** We are a real estate company and this app helps us remind our trades and tenants of the appointments we schedule for them. ### 5. Works like a charm and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about DialMyCalls?** Ease of use, accessing accounts and texting made easy **What do you dislike about DialMyCalls?** Nothing much except would like to have a dark theme **What problems is DialMyCalls solving and how is that benefiting you?** Solving issues getting mass texts to customers and employees ### 6. Discovery of an Amazing Call Service App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** The best online mass notification service, that enables over thousands of organizations to easily dispatch crucial information via text messages. **What do you dislike about DialMyCalls?** The only thing I think could be better would be an easier to use platform as far as the application goes. Other than that it's amazing! **What problems is DialMyCalls solving and how is that benefiting you?** Best online mass notification service, enabling over 40,000 organizations to effortlessly dispatch crucial information via text messages. Easy to edit members and easy to send/read messages. The monthly fee is reasonable, and it's a big plus that we can pay a one-time discounted annual fee. ### 7. Best Service for Communicating with a Group **Rating:** 4.5/5.0 stars **Reviewed by:** Chandra M. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about DialMyCalls?** As I trialed many services, I found DialMyCalls to be the most user-friendly and affordable, with all of the features I was looking for. **What do you dislike about DialMyCalls?** The pricing was a little confusing when activating 2-way text. I had trouble telling if it was part of the original credit cost or an additional cost. **What problems is DialMyCalls solving and how is that benefiting you?** It allows me to share information with a board group, instead of sending individual messages. The 2 way feature also allows me to collect responses in one place. ### 8. Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | District Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2025 **What do you like best about DialMyCalls?** This program was definitely worth setting up. It is very user friendly and easy to manipulate. Will make sending out messages a breeze. **What do you dislike about DialMyCalls?** There were no dislikes with this program. **What problems is DialMyCalls solving and how is that benefiting you?** Quick and easy mass communications. ### 9. Helping a small landlord communicate with tenants. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about DialMyCalls?** As a small landlord, owning rental properties, it is imperative that I communicate with my tenants when there are any issues, announcements or even to send reminders about past due rent payments. Using dial my calls, allows me to send my Tenants automated text messages and make phone calls to them in all of these different situations. **What do you dislike about DialMyCalls?** I wish it had more features such as an AI assistant. We could also receive incoming calls as well instead of just making outbound calls or text messages. **What problems is DialMyCalls solving and how is that benefiting you?** As a small landlord, dial, my calls helps me communicate with my tenants in mass without needing additional staff. ### 10. Savior of My Political Campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Tony Dphax K. | Candidate for State Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about DialMyCalls?** Prior to finding or discovering DialMyCalls, I used a 3rd party vendor to send my SMS messages to voters in my small district. I appreciated the service of the 3rd party vendor but I didn't like the LACK of CONTROL. What I like best about DMC is that I now have complete control. DMC has given me the power to reach my voters with relevant messages and in a timely fashion....no waiting for someone to confirm or get back to me. DMC also allowes me to see the message that I am sending and also the ability to receive the message at the same time others are receiving the message. I like DMC because I am able to send an SMS to PART of my list. I can say many other things but for now these are the things I love about DMC. **What do you dislike about DialMyCalls?** For me, there are no downsides to using DialMyCalls. But one thing I would like to see is a way to keep track of those who RECEIVED an SMS message from me so that I can be ble to check them off of the list for a particular broadcast. I don't want a voter receiving the same message TWICE. Currently, I keep notes on paper as to what range of voters on my list received a particular broadcast, i.e., My Yankees vs Phillies Broadcast during the MLB Playoffs (Ward 46, 1-500 of 6,000; Ward 51, 1-400 of 3,000), etc. When I continue Ward 46, I go to voter 501 on my list and select 100 more voters for the next broadcast. **What problems is DialMyCalls solving and how is that benefiting you?** Dial My Calls solved the problem that I had with CONVENIENCE. Now I can send SMS messages at the frequency that I wish and design the message so that it is always relevant to what is currently happening. DMC is also much less expensive and there are no HIDDEN charges. I had a problem with a 3rd party vendor with hidden charges. ### 11. Easy Set Up for Small Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Lucas M. | Hydrographer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about DialMyCalls?** The pricing structure by number of contacts and unlimited users is what drove me to use DialMyCalls. We also needed something to send the text messages to our users without having to have our own website to host our own Privacy Policy and all the other things needed for a business to register with TCR. **What do you dislike about DialMyCalls?** Compared to a group SMS from your phone, there are a lot more hoops to jump through to send a basic notification. It would be nice to have a number that we could text from our phones that would automatically go out through DialMyCalls but that may be wishful thinking with the TCR requirements. **What problems is DialMyCalls solving and how is that benefiting you?** Our group SMS thread was getting too big and people kept wanting in and out depending on the time of year. DialMyCalls solves both of those problems for us. ### 12. Love Dial-My-Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Scott F. | Deacon, Youth Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about DialMyCalls?** Ease of use, flexibility of the system compared to competitors. We had issues with a different company over the years. After an in depth search we found Dial My Calls and tested it out. Much better response time from their Customer Support team, the system works great and the price is cheaper than the competition. The switch from the competitor to Dial My Calls was simple. They made the integration process easy! Love this product **What do you dislike about DialMyCalls?** Haven't found anything about this product that I don't like yet. **What problems is DialMyCalls solving and how is that benefiting you?** Mass communications has been helpful. Issues with competitors was calls not going through or messages not uploading. Have not had this issue with Dial My Calls **Official Response from David Batchelor:** > Thank you for your positive feedback! We're glad to hear that our system works great for you and that the integration process was easy. We appreciate your support! ### 13. Long Time & Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Steve K. | Vice President - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about DialMyCalls?** The overall user interface of DialMyCalls makes it a breeze to use. From importing our list of employees to sending out the broadcasts, the steps are easy to follow and intuitive. The customer support is very, very punctual and the team always seems eager to assist me. **What do you dislike about DialMyCalls?** We would consider using a self-service portal for our staff to manage their own contact info, if it were available. **What problems is DialMyCalls solving and how is that benefiting you?** When our city experiences inclement weather, we use DialMyCalls to alert out employees if the office will be closed, or will open late. It is so much more efficient than the old-fashioned phone tree, and gives management peace of mind that the notifications reach every employee. ### 14. Great for parent phone calss **Rating:** 5.0/5.0 stars **Reviewed by:** Nephtali V. | Teacher, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about DialMyCalls?** Reaching out to parents was a nightmare, now with DialMy Calls I reach out to parents with a click of a button. I make a generic message for the AI to read and then parents can call me and follow up if they care for their students progress in my class. **What do you dislike about DialMyCalls?** Honestly there are some that are required to authenticate by law, and it seems pretty hard to do, but I dont use any of those feture anyway. **What problems is DialMyCalls solving and how is that benefiting you?** Calling parents and spending my evenings contacting my students parents. ### 15. User friendly service, great for clients and customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Krissie S. | Board Certified Behavior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DialMyCalls?** DialMyCalls is quick and easy to use. It is easy to figure out how to purchase credits, how to use them and implement the calls, texts, or however we are needing or wanting to make contact with clients and customers. It is easy to add and remove numbers, select which numbers to send specific messages to, and create custom messages. **What do you dislike about DialMyCalls?** No dislikes so far in our years of use! It has always been easy to train new staff to use the website as needed, create new messages, add new phone numbers, add credits, etc. **What problems is DialMyCalls solving and how is that benefiting you?** We let our clients know ahead of time with reminders of closures for holidays. DialMyCalls makes it easy to schedule messages in advance. During times of inclement weather or outages that we need to close our locations emergently, it is quick and easy to send out emergency messages to clients and their families both in text and phone call format. ### 16. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis M. | HR Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about DialMyCalls?** I like how simple and easy to use it is as well as the price! You can really customize it to only have and pay for what you need. **What do you dislike about DialMyCalls?** It took a while to finally get our account registered and verified but once it was done it has worked great! **What problems is DialMyCalls solving and how is that benefiting you?** We use Dial my calls as our emergency messaging system. We can send out messages to individual's or I can quickly send a message out to all employees or specific groups. It is great! ### 17. Easy and simple to send messages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about DialMyCalls?** Very easy and straightforward website. I like that you can send a broadcast to multiply parents in just a short click. The website is well designed and organized. **What do you dislike about DialMyCalls?** The app is giving me trouble. It is not working properly, keeps freezing on me and just shuts down after being open for only a few seconds. **What problems is DialMyCalls solving and how is that benefiting you?** Letting the parents in our camp/school know about arrival updates from trips and when the bus is running late. ### 18. Coach **Rating:** 5.0/5.0 stars **Reviewed by:** Sean B. | director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about DialMyCalls?** the ability to do all at one time and to get feedback **What do you dislike about DialMyCalls?** i really like everthing about this proccess **What problems is DialMyCalls solving and how is that benefiting you?** keeping me from having to make hunreds of calls one by one ### 19. Easy platform to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about DialMyCalls?** Easy to maneuver and add or edit contacts and groups. Customer support was prompt and helpful. **What do you dislike about DialMyCalls?** Not so easy to select multiple groups or contacts at once and manipulate or edit them. **What problems is DialMyCalls solving and how is that benefiting you?** Sending out mass texts to parent body in a school. ### 20. Best option I've found for 2 way texting with clients/ customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about DialMyCalls?** It's been great to be able to 2 way text customers to remind them of appointments. Our customer show up rate has been so much higher using texting vs calling to verify appointments. **What do you dislike about DialMyCalls?** The approval process is daunting and takes too long. **What problems is DialMyCalls solving and how is that benefiting you?** Reaching out to large databases of customers at the same time. This has been a HUGE timesaver. We are able to reach out to everyone at once vs calling individually. **Official Response from David Batchelor:** > We're glad to hear that you are finding our 2 way texting feature helpful for reminding customers of appointments. We understand that the approval process can be time-consuming unfortunately it's an industry wide requirement for anyone who want's to send text messages. Luckily it only needs to be done once! ### 21. Affordable Alternative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about DialMyCalls?** Affordable option to notify staff of closings or emergency situations. Various options to meet our needs. **What do you dislike about DialMyCalls?** The limit of 60 messages at a time made us have to send to sets of messages each time. **What problems is DialMyCalls solving and how is that benefiting you?** Helping to communicate when we are closed due to weather. Letting staff know of situations that may arise that need immediate attention. ### 22. Great Easy to Use Notification **Rating:** 4.5/5.0 stars **Reviewed by:** Tresa P. | Business Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about DialMyCalls?** The ease of use. It so simple to create a broadcast that is sent to everyone immediately or even at a later date and time. It saves so much time not having to call everyone individually like we did before DialMyCall. We could also easily send text messages or emails to everyone needed without making it a group message that can be messy and confusing to some. Been using since 2011 and we are still completely happy with the arrangement. The few times we've need customer service they were friendly and quickly helped. We love that it creates a report that shows us who anwsers and who doesn't and we always get credit if the broadcast didn't complete. **What do you dislike about DialMyCalls?** For us personally we haven't dealt with anything that we dislike (of course cheaper credits would be nice, lol) but truthfully the prices aren't bad considering how much time and effort it saves. **What problems is DialMyCalls solving and how is that benefiting you?** We are easily able to get information to our members without expending more time and effort than our small office has. The less time involved in making sure all members get the information needed as quickly as possible just leaves us room to devote to other ministries. ### 23. Quick and Easy Communication System **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob K. | Lead Minister, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about DialMyCalls?** DialMyCalls has multiple different options for communication. That's what I like best because it allows for a variety of different communication strategies. **What do you dislike about DialMyCalls?** This may just be on my side, but I wish the email function would work differently. What I mean is that it talks about how you can email if you don't have a person's number. I just wish that it would work to just send mass emails. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls has been a way more affordable option when it comes to our church management. We are just getting started with it, but it is way easier to use. It allows us to put people in different ministry team groups and sending mass communication. ### 24. Time Saving and Efficient calls Home for TEACHERS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about DialMyCalls?** Teacher here! I use Dial my calls to call home with messages for different student groups. I love that I can use my own voice or voice to text. Voice to text especially gives me confidence that my message is accurate and standardized for all my contacts. Pay as I go makes it easy to customize how many calls/contacts I need to use every semester/year as it varies by class size and need. Adding my contact numbers from our school database is an easy copy and paste and the step by step process makes it easy to ensure I send the correct message to the correct group. **What do you dislike about DialMyCalls?** One issue that I have had in the past is not being able to copy and paste a previous voice-to-text message for the creation of a new message. Many times I need to send out essentially the same message BUT it requires just a few tweaks to make it appropriate for a different group/class. Another issue I have is not being able to hide my personal number and/or use the school number with my classroom extension. As a professional, I would prefer students' families not to have access to my personal number for various reasons. **What problems is DialMyCalls solving and how is that benefiting you?** Dial my Calls saves my time by sending out one message to an entire group of students' families at once. **Official Response from David Batchelor:** > Hey there! We actually just release a new feature that allows you to copy/paste a previous Voice To Text message so you can easily modify and create a new recording, so you'll be good to go there! For the phone number we'd recommend getting a vanity number from us, and using that as the Caller ID on your outbound call broadcasts. Give support a shout and they can help you get setup with one. ### 25. Extremely Helpful customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about DialMyCalls?** Easy to use dashboard, Added all contacts in hardly any time at all. **What do you dislike about DialMyCalls?** I have no dislikes about DialMyCalls. So far great support. **What problems is DialMyCalls solving and how is that benefiting you?** We are using DialMyCalls to alert our employees for bad weather, meetings and training days. I have a feeling we will find many new uses as well. ### 26. The tool looks like it might good, but there is a lengthy verification process before you can use it **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2025 **What do you like best about DialMyCalls?** It seemed easy enough to use - I wish they had been upfront about the lengthy verification process before having me pay! **What do you dislike about DialMyCalls?** After I "upgraded" from the free trial and made payment, I received a message that I would now need to go through a multi-day verification process and provide an EIN in order to be able to send any text messages. My need was urgent, but their customer service is not 24/7 so I wasn't able to reach out to anyone. I had to find another product and am cancelling this service. **What problems is DialMyCalls solving and how is that benefiting you?** It did not solve my problem. **Official Response from David Batchelor:** > I wish there was a way to reach you directly, but G2 isn't show you your name. The phone number approval for text messaging is an industry wide issue that every provider needs to do, it usually doesn't take long for the approval (1-Day). If you can reach out to me directly I can look into what might have happened in your situation. For anyone who needs to send messages quickly, sending phone calls is the way to go. As it's only text message providers that need to put new customers through the verification process. Luckily we offer calling and you can send a call broadcast out immediately after signing up if you a message sent out fast. The whole industry wide verification is definitely not ideal, but long term it should help cut down on text message spam. ### 27. Dialmycalls success **Rating:** 3.5/5.0 stars **Reviewed by:** Jake O. | Chief Development Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about DialMyCalls?** I like that the website is very intuitive and easy to use. **What do you dislike about DialMyCalls?** I wish that it was cheaper or they had promotional periods. **What problems is DialMyCalls solving and how is that benefiting you?** It is helping us get the word out to our audience in a thoughtful way **Official Response from David Batchelor:** > Hi Jake, Thank you for your feedback. While offering text messages and calls can be costly for a company, we’ve worked hard to provide one of the most feature-packed and affordable solutions available. We truly appreciate your support as a DialMyCalls user! ### 28. Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** john g. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about DialMyCalls?** Dial My Calls is an app that anyone can use. I love that it supports mass imports and api integrations, makes my life much easier! **What do you dislike about DialMyCalls?** Updating multiple lists from an import file was a bit challenging until I did it several times and had the steps memorized. **What problems is DialMyCalls solving and how is that benefiting you?** The need to send phone voice messages to customers who do not use mobile phones or texting. **Official Response from David Batchelor:** > We're glad to hear that you find DialMyCalls easy to use and that it supports mass imports and API integrations. We appreciate your feedback and will continue to improve our platform. ### 29. Review of DialMyCalls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about DialMyCalls?** User experience has been good so far. Support has been helpful working through my issues. They gave us a non-profit discount as well **What do you dislike about DialMyCalls?** No issues. The red tape surrounding automated texts is kind of a pain, but not their fault. It’s not geared towards sending “individual” texts, so I’d like to see more added to that. **What problems is DialMyCalls solving and how is that benefiting you?** They fixed a payment issue for us. I will have to let them know later on what things I’d like to see ### 30. Affordable and easy-to-use automated call system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about DialMyCalls?** It is more affordable and easy to figure out than other similar systems. It was quick to learn and flexible enough to do exactly what I was hoping. Specifically, I wanted to be able to send out different pre-recorded messages to my grandma on each day of the month and it had all of the features needed to do this without any complicated work-arounds. **What do you dislike about DialMyCalls?** I like that you can just purchase credits without having a plan, but the minimum number of credits you can buy at a time is 200. I'd prefer to be able to start with a lower number. That said, they do give a few free credits for experimentation and it's overall still quite affordable. **What problems is DialMyCalls solving and how is that benefiting you?** I needed to set up an automated system to remind my grandmother to take her medications and record her blood pressure. Instead of using an impersonal system, I used DialMyCalls to set up daily reminders from different family members via pre-recorded messages. Everything else I tried was too expensive or complex. I was planning to have to integrate multiple systems to see my vision to fruition but DialMyCalls had everything I needed in one! ### 31. Good Product for Us **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | Senior Financial Services Consultant | Cybersecurity & Risk Management Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about DialMyCalls?** Simplicity of use and the support given. **What do you dislike about DialMyCalls?** Process of obtaining a number from the carriers **What problems is DialMyCalls solving and how is that benefiting you?** Emergency SMS services and testing of our call tree. ### 32. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Max E. | Magician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about DialMyCalls?** Great service and great customer service **What do you dislike about DialMyCalls?** Everything is great . Phone call services to talk to a rep is fast and quick **What problems is DialMyCalls solving and how is that benefiting you?** I can text all my deals to my contacts all at once ### 33. Invaluable Tool to Improving Collections Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Phil J. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about DialMyCalls?** The platform is very simple and awesome to use, especially when it comes to automated customer reminders like past due balances, suspension notices and expired credit card notices. We also use it to inform customers when our routes our running behind or there has been a trucking breakdown and the service will be on a one-day delay. **What do you dislike about DialMyCalls?** In terms of how we are looking to use the system, we haven't encountered any issues yet. **What problems is DialMyCalls solving and how is that benefiting you?** Helping tremendously with reminding customers they have outstanding balances and instructed them efficiently how they can make a payment. ### 34. Best broadcast service **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh P. | RF Engineer III (Tier 3), Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about DialMyCalls?** The easy of broadcast message creation and simple method to send message across multiple contacts. **What do you dislike about DialMyCalls?** currently I don't see any downside to it. **What problems is DialMyCalls solving and how is that benefiting you?** It is very difficult to be in touch with multiple contacts at the same time and be able to pass on important message. Dialmycalls does it so easily. it allows me to send broadcast to multiple contacts and be very efficient in communication. **Official Response from David Batchelor:** > Thank you for your feedback! We're thrilled that you find DialMyCalls helpful in staying in touch with multiple contacts and efficiently communicating important messages. ### 35. Thank you **Rating:** 4.0/5.0 stars **Reviewed by:** Leah H. | Excecutive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about DialMyCalls?** SMS broadcasts & single texts to my agents **What do you dislike about DialMyCalls?** nothing I like the platform very much as **What problems is DialMyCalls solving and how is that benefiting you?** to get calendar reminders for my bosses ### 36. Director of Support Services **Rating:** 5.0/5.0 stars **Reviewed by:** doug b. | Director of Support Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about DialMyCalls?** Dial My Calls makes it effortless to communicate with large numbers of staff and clients. This is especially helpful during an impending weather event like a hurricane. **What do you dislike about DialMyCalls?** Dial my Calls is very simple to use. the only issue that I had was with the initial setup. there was a bit of confusion with setting up our account. However my account executive was very helpful and assited me with the completion of our account settup. **What problems is DialMyCalls solving and how is that benefiting you?** Dial my Calls is a real time saver. in the past it would take several managers making individual phone calls to family and staff to communicate important information. Dial my Calls has stream lined this process. one message can be recorded and sent out to any number of contact groups. The two way texting was an extremely valuable feature that we were able to utalize after Hurricane Milton to keep in contact with our staff. ### 37. Very easy to set up and very cost effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about DialMyCalls?** Super easy to set up did not require a ton of effort **What do you dislike about DialMyCalls?** I wish set up allowed for copy and paste of names and numbers **What problems is DialMyCalls solving and how is that benefiting you?** We needed more time for our employees to do their jobs and not have to be calling customers about late payments ### 38. DialMyCalls Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about DialMyCalls?** User-friendly Flexible pricing Ability to manage communication on a large scale **What do you dislike about DialMyCalls?** Limited text character count for SMS messages Not able to interface with HRIS system **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps us address the challenge of quickly and effectively communicating emergency information, such as office closures due to severe weather, to employees across multiple locations statewide. Before using the system, reaching employees in a timely manner was a logistical challenge, especially when dealing with a large, geographically dispersed team. The ability to group our contacts by location is particularly beneficial. It ensures that messages are targeted and relevant to the employees affected by a specific situation, reducing confusion and unnecessary communication for others. Additionally, the platform’s ease of use allows us to send these alerts promptly, saving time and ensuring our employees stay informed and safe during emergencies. ### 39. Easy to use and send quick information to our members **Rating:** 5.0/5.0 stars **Reviewed by:** Doug R. | Elder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about DialMyCalls?** I like how simple it is to create groups and send out messages. I also like how quickly the messages get sent. We use this often. **What do you dislike about DialMyCalls?** I havn't run into anything i feel needs changed right now. **What problems is DialMyCalls solving and how is that benefiting you?** We had an old phone system that took about 4 hours to reach all of our members with the message. Now, we can reach them in minutes or seconds with important information. It also solved not having to run to the church to leave the message on our phone system before sending out. ### 40. Quick and easy way to communicate with employees **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney S. | Benefits and Wellness Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about DialMyCalls?** I like that I have a name for a DialMyCalls representative to ask questions of and to reach out to with any issues I encounter. It is also beneficial that this is NOT an app and it is easy for my employees to opt-in and out **What do you dislike about DialMyCalls?** The rate of successfully text completion is a challenge. This was not clearly communicated to us at sign-up. **What problems is DialMyCalls solving and how is that benefiting you?** We have a blue-collar workforce that we need to maintain open lines of communication with. Technology is a hurdle, so implementing a texting platform has allowed us to reach more employees without their frustration regarding an app. ### 41. Switched from another provider... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about DialMyCalls?** The upside for us begins with the price: we're paying a fraction of what we paid another company. Then comes the service: the behind-the-scenes support has been incredible in helping us convert our material and get the ball rolling with contacts, groups, users, etc. **What do you dislike about DialMyCalls?** When you pay a fraction of the cost you likely lose some of the options. Unfortunately, this rings true for us and one of our preferred options is unavailable (the ability to choose Phone, Text, or Email messaging preferences per contact). Still, I've submitted this as a development suggestion and hope it can be integrated in the future. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows us to communicate with the different groups of our church. From sending out a message to the entire congregation to sending a reminder message of an upcoming meeting for just a few, DialMyCalls is helping us communicate with our people. ### 42. The perfect solution for a growing company **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce G. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about DialMyCalls?** What I like best about dial my call is the affordability and efficiency of making 100s to 1000s of collection call with a spreadsheet and an audio recording. It does not require any implemention. It's a few verification steps and an excel sheet upload. It does not get any easier than that. **What do you dislike about DialMyCalls?** What I would improve is the reporting. It does a wonderful job at analyzing individual broadcast. I wish they had a way to export out multiple or all broadcast analytics in a spreadsheet. **What problems is DialMyCalls solving and how is that benefiting you?** With the expansion of our customer base, DialMyCalls is solving sending out payment due date reminders. It's a low cost and was highly effective at getting customers to either go online and pay or call in to make payments. ### 43. Super convenient! **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah H. | Office Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about DialMyCalls?** Easy way to communicate and transfer calls among members of my organization! **What do you dislike about DialMyCalls?** Difficulty getting email to reset password; when we send it from the admin account, it is frequently caught by spam **What problems is DialMyCalls solving and how is that benefiting you?** Helping us create emergency line or employees to use **Official Response from David Batchelor:** > That's interesting about password reminders going into spam, we'll take a look and see what's going on. Glad you're liking everything else! ### 44. Better than expected **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about DialMyCalls?** Most useful for getting notifications out to as many people as possible. Easy to use. Would recommend. **What do you dislike about DialMyCalls?** Nothing so far. It's been easy and easy to train others to use. **What problems is DialMyCalls solving and how is that benefiting you?** Getting notifications out quick to over 200 people. **Official Response from David Batchelor:** > We're thrilled to hear that you find DialMyCalls useful for getting notifications out to a large group of people and that it's easy to use. Thank you for recommending us! ### 45. This website is a very convenient way to text all of our tenants! **Rating:** 5.0/5.0 stars **Reviewed by:** Peyton B. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about DialMyCalls?** I like how we can put our tenants in 'groups' by what building/area of town they live in. When we need to send a text or call to a particular area, we are able to just press a group and it will go to all of those tenant. I wish we found this website a long time ago. **What do you dislike about DialMyCalls?** I haven't had any dislikes for DialMy Calls so far! **What problems is DialMyCalls solving and how is that benefiting you?** We can send a mass text out to tenants when we need to get a message out about anything. We don't have to go door to door anymore. ### 46. Very reliable and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn View B. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about DialMyCalls?** The site is easy to use and very intuitive. **What do you dislike about DialMyCalls?** I can't think of any at this time, need to use it more :o). **What problems is DialMyCalls solving and how is that benefiting you?** Reaching a large group of people with informative communications. **Official Response from David Batchelor:** > We're glad to hear that you find DialMyCalls easy to use and intuitive. Thank you for your feedback! ### 47. This is a god send for when you want to get in touch with Parents. **Rating:** 5.0/5.0 stars **Reviewed by:** April L. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about DialMyCalls?** Ouor school has a growing population of Hispanic students. I love that I can Text2Talk in Spanish for those parents. It makes it easier to keep in contact and make them feel included in their child's education. I have used this for a few years and it has gotten better and better. It is easy to use and I have recommended it ot a number of my colleagues. I like that I can populate phone numbers from my roll book without having to copy and paste or retype them all. **What do you dislike about DialMyCalls?** I guess the only drawback for me is that I don't like the voice choices. It needs to sound more realistic. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps me with contacting parents. Msot parents are working during the day and calling them at work does not foster a good relationship. So I like that I can schedule the calls and this way parents can get the message in the evening while tthier child is at home and they can address the problem with them on the spot. ### 48. Broadcasts are Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle B. | Human Resources Director, People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about DialMyCalls?** We use this system to broadcast emergency notifications to employees. We have only had to use it in test scenarios, but it works as expected! **What do you dislike about DialMyCalls?** I wish we could use the Local # to send a recorded message. We also wish we could mass verify phone numbers. **What problems is DialMyCalls solving and how is that benefiting you?** Alerting all employees of an emergency situation instead of sending a mass email that could be missed. ### 49. Dial My Calls Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about DialMyCalls?** This software makes my life easier with the ability to text and call my church members for special events, etc.. The customer support is second to none! **What do you dislike about DialMyCalls?** I would love to see a dark mode feature in the software. **What problems is DialMyCalls solving and how is that benefiting you?** Allows me to contact church members with ease and send up-to-date information and schedule changes. ### 50. So far so good. **Rating:** 4.0/5.0 stars **Reviewed by:** Chad C. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about DialMyCalls?** Personalized message with our phone number showing up as the caller. **What do you dislike about DialMyCalls?** Being a small church price is always an issue. **What problems is DialMyCalls solving and how is that benefiting you?** Everyone receiving the exact same message. Calling tree never had correct information for all persons. **Official Response from David Batchelor:** > We're glad to hear that you appreciate the personalized message feature with your phone number showing up as the caller. We understand that pricing can be a concern for small organizations like yours, and we offer various pricing options to accommodate different needs. We're happy to hear that DialMyCalls is helping to ensure that everyone receives the exact same message, addressing the issue of incorrect information in the calling tree. ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A07%3A46+-0500&secure%5Bsession_id%5D=139b57a9-b822-4086-9f93-73edff372b15&secure%5Btoken%5D=1511a7b4e089951fbb53fd90cfe99d459b885311912dd08d42d1ba76f5e26eab&format=llm_user) ## DialMyCalls Integrations - [Onboarding Software](https://www.g2.com/products/onboarding-software/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) ## DialMyCalls Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting - Volunteer Management - Financial Management - Asset Tracking - Expense Tracking - Time & Expense Tracking - Sales Tax Management - Attendance Management - Cash Flow Management - Receipt Management - Purchase Order Management - Membership Management - Invoice Management - Compliance Management - Registration Management - Contact Management - Communication Management - Worship Planning - Attendance Tracking - Visitor Tracking - Forms Management - Website Management **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools - Payroll Management - Cash Management - Pledge Management - Email Management **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Accounting Integration - Social Media Integration **Additional Functionality** - Event Scheduling - Multi-Currency - Real-Time Data - Customizable Branding - Data Import/Export - Mobile Access - Customizable Templates - Recurring/Subscription Billing - Bank Reconciliation - Financial Reporting - Real-Time Reporting - Transaction History - For Religious Organizations - Financial Analysis - Budgeting/Forecasting - AI Copilot - Accounts Receivable - Credit Card Processing - Invoice Processing - Electronic Payments - ACH Payment Processing - Customizable Reports - Reminders - Accounts Payable - Reporting & Statistics - General Ledger - Billing & Invoicing - Generative AI - Activity Dashboard - API - Check Printing - Multi-Location - Alerts/Notifications - Member Portal - Child Check-in - Online Giving - Member Directory - SMS Messaging - Contact Database - Online Calendar - Role-Based Permissions **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (566 reviews)