DialMyCalls Reviews & Product Details

I really like being able to send messages to multiple clients at once, rather than having to message each person individually or use my own personal number. Review collected by and hosted on G2.com.

There was nothing I did not like during my experience using DialMyCalls Review collected by and hosted on G2.com.

The best thing about DialMyCalls is how simple it is to use. It’s so straightforward that anyone can use it. Review collected by and hosted on G2.com.

There isn’t really anything I can complain about. The product worked very well for us. Review collected by and hosted on G2.com.

The set up with customer service was very easy. They took the stress out of the situation and were with you from start to finish during the setup. The interface is intuitive and easy to use for sending messages. The performance and speed of the system is very rapid. The price per unit is excellent. It connected to our other tools really well. The AI-powered features are very nice. Review collected by and hosted on G2.com.

I have nothing that I would change about the system based on my experience. Review collected by and hosted on G2.com.

DialMyCalls made it easy to register our number to prevent it from being flagged as spam. This part of the process was free whereas other services charge a fee. The plans offered fit our organization well. Review collected by and hosted on G2.com.

I had issues with the free trial. After signing up for the trial I was only able to send one test message before getting error messages about my number being unregistered or exceeding message limits Review collected by and hosted on G2.com.

I like that DialMyCalls is very easy to set up, and allows us to keep the account active for long periods of time. It's perfect for our use case, where we have about 53 units, or a little under 100 residents, that we need to send text messages to. I appreciate having a system where I can just load up credits and have it stay active for long periods of time, since we use it infrequently. Additionally, setting up the system was extremely easy, as I was able to get a test going within five minutes. Review collected by and hosted on G2.com.

There isn’t anything that I dislike currently Review collected by and hosted on G2.com.

I like the web interface of DialMyCalls because the UX is clean and efficient; I did not have any confusion about where to go to meet my needs. The customer support has been excellent; I had a few questions and the agents were able to answer all of them in a timely manner via live chat. The price is also a major plus for me, especially the Pay as You Go feature, which is excellent and suits my business needs perfectly. No other competitor has this feature. Additionally, the initial setup process was super easy. Review collected by and hosted on G2.com.

The only thing I can think about improving is the WYSIWYG (HTML editor) for text input. There should be options for including non-breaking characters and page break characters. Review collected by and hosted on G2.com.

I really appreciate the contacts and groups you can organize in Dial My Calls. The reporting feature is helpful as well. I also find it useful that you can add users with different permission levels. We currently use this service quarterly, but we plan to start using it monthly. It’s very straightforward for our staff, who enjoy being able to save templates and set up recurring messages. Review collected by and hosted on G2.com.

I would appreciate having access to more reports. We've noticed an issue where some texts are not delivered to recipients, and often there isn't a clear explanation for why this happens. While some reports provide helpful information, others make it difficult to determine the reason for non-delivery. Additionally, it would be much more convenient if we could preview reports directly on the screen instead of having to generate and download them each time. Review collected by and hosted on G2.com.

DialMyCalls makes it really easy to broadcast our emergency services Review collected by and hosted on G2.com.

It is a little clunky UI wise. If we have an emergency it takes a while to make a broadcast. Review collected by and hosted on G2.com.

I like DialMyCalls for its ease of use and the flexibility of having our own local and vanity numbers. Having a local number is very valuable because it allows our customers to text us at our office number, which makes them happy, and if they're happy, we're happy. The competitive pricing was also a significant reason we switched to DialMyCalls. I'm very happy with the tech support team, as they did everything needed to get our numbers ported over despite some initial difficulties. Review collected by and hosted on G2.com.

I think the interface on the web could be improved a little bit. Not that it's very difficult, but it's not as intuitive as I would like. Review collected by and hosted on G2.com.

I find DialMyCalls easy to use and user-friendly. My AI using Muse navigates and browses quite well and accomplishes tasks. I like having texting, email, and phone calls together. Setup was pretty easy, with my AI setting it up with my approval. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.