DialMyCalls Reviews & Product Details

Our church has used two different platforms for years that have not given us exactly what we needed. I researched and found DialMyCalls and even though we've only been using it a few days, I'm already incredibly impressed with the ease of use and implementation. Our phone messages are going out much smoother than our previous platforms, and now we have the option for texting which is a huge plus. And, we can send emails from it without having to have two different programs. The cost of DialMyCalls is hundreds less than we were paying for the other platforms so we are glad we found DialMyCalls and made the switch! Our communications with customer support in figuring out if the platform would meet our needs was top notch and they have been phenomenal to work with! Review collected by and hosted on G2.com.

We've only been using it for a few days, but so far, there's nothing that I dislike. The platform is so much easier than what we were using before, that I couldn't be happier! Review collected by and hosted on G2.com.

I find DialMyCalls very easy to use and user-friendly, especially as a new user. I really like the dashboard and the way it's set up, which helps me find what I'm looking for quickly. It's also a cost-effective way for our nonprofit to communicate quickly with many volunteers at once. Review collected by and hosted on G2.com.

haven't found anything yet Review collected by and hosted on G2.com.

I like that DialMyCalls saves me a lot of time and is efficient. It doesn't cost a lot, and I find the price to be a good trade-off for what it does. I really like the calling feature because even if people don't answer, they often call back, which is useful. It's a great way to reach out to new agents without having to individually text or call each one. The text blast and call features are very useful, and I can send out messages to a large group all at once using a spreadsheet. Most times, I use Excel, and I’ve been able to send out up to 400 text messages at once. The initial setup was fairly simple, and getting a call and email from the team to help me understand the functioning was very useful. Overall, I find it pretty easy, even without a ton of experience in this space. Review collected by and hosted on G2.com.

Sometimes I find trying to log in is kinda glitchy. Sometimes it recognizes my account, and sometimes it doesn't. I've had a few times that I've had to reach out to support over that. Review collected by and hosted on G2.com.

It has a nice dashboard and great design and has lots of options for plans that meet my needs. Review collected by and hosted on G2.com.

They are stuck to dealing with carrier approvals. Not their fault, but the only thing that has been a problem thus far. Review collected by and hosted on G2.com.

Is fast at getting messages out to clients and staff. Review collected by and hosted on G2.com.

When creating sub accounts, users don't get an. Email until we hit reset password. Review collected by and hosted on G2.com.

It was easy to set up, and I was able to start using it right away. The mobile app is also very straightforward, which makes it simple for my staff to use. Review collected by and hosted on G2.com.

As of yet, I have found nothing to dislike about it. Review collected by and hosted on G2.com.

I have been looking for an affordable but reliable and easy-to-use text message app for a while, and this is it! Easy to edit members and easy to send/read messages. The monthly fee is reasonable, and this is a big plus that we can pay one one-time discounted annual fee with an accumulated text message amount since our use purpose is mainly emergency contact. Review collected by and hosted on G2.com.

Somehow I cannot receive notification emails when receiving texts. My other administrators sometimes receive, sometimes don't. Review collected by and hosted on G2.com.

I find DialMyCalls very easy to access, and it allows me to send information out in bulk to all my contacts. I like that I can download a report to show who receives the calls, which helps me make sure that everybody receives the messages. The initial setup was very easy with self-explanatory instructions on how to upload contacts and send messages. Review collected by and hosted on G2.com.

Ideally, having more characters when sending a text message would be ideal. Review collected by and hosted on G2.com.

I feel like the website is really intuitive and easy to use. It's nice that we were able to upload an Excel file with all of our employees' phone numbers and test it out beforehand at no cost. That was a great benefit, and that it's not expensive. Especially for a nonprofit agency, having something that would be used infrequently and cost tens of thousands of dollars was not feasible for us. This much more affordable and provides what we need. The support has been really helpful and everything is simple and straightforward. I really appreciate that. It was easy to set up, a lot easier than I expected it to be. Review collected by and hosted on G2.com.

We just started using it, and our test text went out really well. We had some people who replied 'stop' before they read the email about it. That seems like it's more of an issue with our agency implementation than with the actual use of the platform. It was an issue that was easily corrected. Review collected by and hosted on G2.com.

I like how simple the interface is, making it really easy to navigate and create broadcasts. I can send to as few or as many contacts as I need at a time. The ability to pre-record and save my voice recordings is also great. I appreciate how easy it is to upload new contacts and add them to specific groups, both in bulk and individually, which allows me to organize them in a useful way. I like that I can set up a broadcast with voice and text simultaneously, and that there are multiple ways to record my broadcast, whether pre-recording or recording on the spot, depending on the situation. Review collected by and hosted on G2.com.

I noticed that the mobile app had a bit of trouble logging in a couple of times; it logged me out right after I had logged in a couple of times. Also, I would love the ability to add contacts even if we are missing phone numbers, so that I can add those in later. Review collected by and hosted on G2.com.