DialMyCalls Reviews & Product Details

I love DialMyCalls for its simplicity and versatility, which were exactly what we needed for implementing an emergency notification system. The pay-as-you-go option is a major plus for us since we would only use this service in emergencies or for a test run once a year, making it a perfect solution. The reports generated are perfect, and the automated voice message system fits our requirements precisely. It's also great that all staff can be notified simultaneously, which is a huge plus compared to our previous method of taking over an hour for callback. The initial setup was very easy, and the customer service was really great and very helpful. I would highly recommend DialMyCalls to anyone looking for a versatile and feasible notification system for their employees. Review collected by and hosted on G2.com.

Nothing so far. Review collected by and hosted on G2.com.

I like that DialMyCalls is easy to use, and I can send memos from my phone without needing my laptop. The setup was very easy, allowing me to quickly send large amounts of memos quickly to franchise members. It enables effective and quick communication to all of the people at one time. Review collected by and hosted on G2.com.

Sometimes the automation doesn't totally work. Review collected by and hosted on G2.com.

I appreciate DialMyCalls for its cost-effectiveness and the ability to handle essential tasks in political text messaging campaigns such as text blasts, person to person (two-way texts), and voice broadcasts. The platform stands out for being very easy to set up and incredibly easy to use, which is crucial for efficient campaign management. The pricing structure is a great value for the features offered. I find the two-way text messaging capability particularly necessary and valuable for my campaigns. Additionally, uploading CSV files or creating new numbers on the platform is super easy, which streamlines the workflow significantly. Review collected by and hosted on G2.com.

I find the amount of credits for the two-way text function to be insufficient. It feels a bit limited in this area, which hampers the overall usage experience. Review collected by and hosted on G2.com.

I can send it to multiple people at the same time. Review collected by and hosted on G2.com.

Even after I paid for a plan, it still said free trial in my text messages Review collected by and hosted on G2.com.

I really appreciate the customer service with DialMyCalls. I've had several interactions in a short time, and the representative has been outstanding, always going the extra mile to ensure I have all the necessary information. This level of support has truly made my experience better. The interface is another aspect I like; it's pretty straightforward and user-friendly, which means I don't have to spend a lot of time figuring things out. The ease of use is significant—it's refreshing to jump into the platform and understand what needs to be done without needing to consult tutorials or guides. This functionality aligns perfectly with my needs, making my tasks more efficient. Overall, these factors contribute significantly to why I find DialMyCalls a valuable tool. Review collected by and hosted on G2.com.

I find the audio uploading feature on DialMyCalls to be a bit lacking. When uploading an audio recording, even though it was less than a minute on my end, the platform recognized it as slightly longer, causing an issue with my credits. I had to re-edit the audio file to make it shorter. It would be beneficial if the platform provided more information about audio lengths and increments. Moreover, having an in-platform editing feature to do light trimming of audio files would greatly enhance the user experience. Review collected by and hosted on G2.com.

DialMyCalls is easy to use. I am the Administrator for my company (an electric utility), and I am also a regular User. We use DialMyCalls to inform customers of planned power outages that occur when we need to do system maintenance and improvements - which is very frequent in the summer months. What I like:

- Onboarding employees is easy. It's simple to setup a new user and explain the system.

- I really appreciate that you can make recordings from your phone, on the fly if the situation is emergent.

- The user interface is really easy to understand/operate and if there's something you can't figure out, the live chat has ALWAYS answered my questions and gotten whatever question I had answered or issue I had resolved. DialMyCalls Customer Service is just speedy, top notch and awesome (which is much appreciated in a busy work day).

- If an issue does arise, I already know it can and will be taken care of within minutes with livechat.

- My company's Customer Service team really likes it when I can share a quick screenshot of the call results before the report is ready as well.

- I like that the call results pie chart is generated without even having to generate a report. Review collected by and hosted on G2.com.

There are two things I dislike and both have to do with importing a list. One is that when you're importing a list that has a lot of columns, even if you aren't going to use data from all the columns, you have to delete some of the columns, resave your spreadsheet and then import it. If you don't, and it has too many columns, it won't upload at all. The second is that if you have a formula being used to generate the number in a column, DialMyCalls imports the formula, not the number that you see that the formula generated. So you have go in and do a conversion in Excel, resave the spreadsheet and THEN import it. Just makes a lot of extra steps. Review collected by and hosted on G2.com.

It makes it so easy to get information out to my coworkers about important things. Review collected by and hosted on G2.com.

I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

It's just so simple. You can do a text and phone call all in one place. Plus, the recorded message is uploaded first, so you're not hoping it actually works when you're ready to send it out. Review collected by and hosted on G2.com.

Maybe if the sending line was inserted as a default. Review collected by and hosted on G2.com.

I find DialMyCalls effortless to use once the call log is established, as it allows for easy operation. The platform's ability to send a message that covers all employees at once is incredibly convenient. I also appreciate the ease of use of DialMyCalls, especially with features like having a call list to easily pick names from. Review collected by and hosted on G2.com.

Initially it was establishing our number for the Carriers, that process took longer than expected. Review collected by and hosted on G2.com.

The service was impeccable, the setup was seamless and the platform is user friendly. Review collected by and hosted on G2.com.

Text messages can provide more data for analysis. Review collected by and hosted on G2.com.