DialMyCalls Reviews & Product Details

I had an excellent experience with DialMyCalls. The setup was quick, easy, and very straightforward. The user interface is amazing, making the platform super user-friendly and easy to navigate. Uploading contacts and setting up notifications were simple tasks. I love that there's one dedicated number that residents and homeowners can save to recognize communication. Customer support was outstanding, particularly Sarah, who was responsive, patient, knowledgeable, and incredibly helpful. She made the whole process smoother, answered all my questions quickly, walked me through the dashboard effortlessly, and helped me get running within the same day. I find DialMyCalls much better and easier to use compared to other tools like CallNow, primarily for its pricing and ease of use. It was easy to set up groups and upload contacts, and customer support made everything smoother. I really love that Sarah was able to help me right away and answer any questions I had. Review collected by and hosted on G2.com.

None to new to share and didnt have any issues so far Review collected by and hosted on G2.com.

Dial My Calls is very user friendly! I love the app! Review collected by and hosted on G2.com.

I would like to be able to text graphics and more characters in one message. Review collected by and hosted on G2.com.

DialMyCalls is exactly what we were looking for. The portal is so easy to use. The Chat feature was very helpful to answer my questions when I was setting up the account. The pricing is so much less than our previous provider and the service is 100 times better. The performance is exactly what we needed. The ability to preload messages was very helpful, especially when using the services for emergency notifications. Review collected by and hosted on G2.com.

I have not found a downside yet. So far it is better than I hoped for. Review collected by and hosted on G2.com.

I love that DialMyCalls is easy to use and allows me to keep distribution lists and templated messages, making it convenient to send notifications quickly, especially in stressful situations. The ability to inform users in real time via text, email, and voice message is invaluable for ensuring everyone's safety during a crisis. I also appreciate the multiple user feature with pricing based on credits, which suits our need for emergency preparedness without ongoing costs. The intuitive interface flows well, facilitating smooth navigation from one section to another. Review collected by and hosted on G2.com.

We really wanted the email message to look like it was coming from our domain. This wasn't possible at our price point unfortunately. It's a little complicated in the back end but that is due to government regulations. Review collected by and hosted on G2.com.

I appreciated that DialMyCalls made it so that I could automate a message out without having to manually do it individually. I also appreciate that you could upload spreadsheets and not have to manually put in numbers one by one. Automating the process made it a lot easier for me. Another aspect I liked was that you could upload a different audio message for voicemails, instead of just if they answered the call. I thought that was pretty cool. Review collected by and hosted on G2.com.

There are several issues I faced with DialMyCalls. First, the pricing was unclear. I thought one credit was needed for unlimited time, but it actually took three credits to send a voicemail, costing more than I budgeted. Second, the upload feature for spreadsheets wasn't as easy as expected. I had to spend a lot of time reformatting my spreadsheets since it wouldn't recognize multiple phone number columns. Third, the audio quality diminished once the message was uploaded, which was disappointing for distributing musical content. Also, the platform behaved inconsistently during test calls, sometimes not leaving voicemails or calling at all, which caused anxiety about the actual broadcast. While their customer support was helpful and provided extra credits, the issues with trusting the delivery reports were frustrating. Plus, I found the lack of international capabilities limiting. Review collected by and hosted on G2.com.

I use DialMyCalls for business texting to reach customers quickly. I find it easy to use and quick, and the initial setup was easy. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

I like using DialMyCalls because it's very easy to set up. I find it a great plus that I can send messages either through email or telephone number. Additionally, I have already recommended it to another company. Review collected by and hosted on G2.com.

Because they made some changes, I was trying to import a new contact list. And I was having trouble with that. Review collected by and hosted on G2.com.

The ease of adding participants and sending messages. Review collected by and hosted on G2.com.

The ease of updating user and administrators. Review collected by and hosted on G2.com.

It’s very easy to use and is great for sending notifications to our community Review collected by and hosted on G2.com.

The user interface could be modernized to be smoother. Review collected by and hosted on G2.com.

Being able to save messages and send txts and calls at the same time Review collected by and hosted on G2.com.

I've had quite a bit of trouble getting our sub-accounts added Review collected by and hosted on G2.com.