---
title: DialMyCalls Reviews
meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1000 reviews by the users' company size, role or industry
  to find out how DialMyCalls works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 1000
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# DialMyCalls Reviews
**Vendor:** OnTimeTelecom  
**Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,000
## About DialMyCalls
DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it&#39;s for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform&#39;s capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes.



## DialMyCalls Pros & Cons
**What users like:**

- Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews)
- Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews)
- Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews)
- Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews)
- Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews)
- Helpful (44 reviews)
- Setup Ease (43 reviews)
- Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews)
- Communication (39 reviews)
- User-Friendly (35 reviews)

**What users dislike:**

- Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews)
- Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews)
- Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews)
- Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews)
- Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews)
- Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews)
- Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews)
- Number Issues (11 reviews)
- Phone Number Management (11 reviews)
- Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews)

## DialMyCalls Reviews
  ### 1. Great platform for sending lots of texts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about DialMyCalls?**

I mainly use DialMyCalls for sending texts to clients who don't want to talk on the phone. It makes it easy to send the same text to many phone numbers. It's also handy to be able to text back and forth using my computer instead of my phone.

**What do you dislike about DialMyCalls?**

Sometimes, messages I'm typing dissappear before I can send them, so I have to start over.

**What problems is DialMyCalls solving and how is that benefiting you?**

I love not having to use my personal cell phone to text clients.

  ### 2. DialMyCalls is a huge timesaver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim D. | Mathematics Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

I love that I can reach out to any of my students at any time with an easy group text or call. Loading the numbers via Excel spreadsheet makes it even easier!

**What do you dislike about DialMyCalls?**

I wish adding groups into DialMyCalls were easier, as in one less step to the process. The old version of DialMyCalls was better in that regard.

**What problems is DialMyCalls solving and how is that benefiting you?**

DialMyCalls saves me a ton of time. I can reach out to hundreds of my students in an instant.

  ### 3. Until now, we always struggled with user friendly mas text messaging.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo H. | Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about DialMyCalls?**

user-friendly mass text messaging and robo-calls!

**What do you dislike about DialMyCalls?**

nothing that comes to mind but I'm sure the pricing could always get better...

**What problems is DialMyCalls solving and how is that benefiting you?**

mass communication

  ### 4. Quick and easy to setup!

**Rating:** 4.0/5.0 stars

**Reviewed by:** alicia c. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about DialMyCalls?**

The ease of pulling in data an assigning it a date, time, frequency

**What do you dislike about DialMyCalls?**

I had some troubles with figuring out what phone number to use but the customer service team was quick to respond and we resolved!

**What problems is DialMyCalls solving and how is that benefiting you?**

Creating an efficient way to communicate to 500 employees that we do not see regularly and who work in various other cities but need to have updated information.

**Official Response from David Batchelor:**

> Glad you were able to get sorted out, we're actually in the middle of improving the phone number verification process right now.  Thanks so much for the kind words!

  ### 5. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicia S. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

I like the ease of use. Its very user friendly and not difficult to navigate

**What do you dislike about DialMyCalls?**

The "credits" thing  that pops up when I put an emoji in

**What problems is DialMyCalls solving and how is that benefiting you?**

when we need to quickly text every employee its very convienient

  ### 6. Great resource for emergencies and daily reminders!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca R. | HR Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

How easy it is to group different contacts and send out fast messaging.

**What do you dislike about DialMyCalls?**

The website can be a little clunky, it could improve with general user interface.

**What problems is DialMyCalls solving and how is that benefiting you?**

Reaching out to employees when there's a possible evacuation for hurricanes.

  ### 7. Affordable and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jess B. | Beekeeper &amp; Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about DialMyCalls?**

DialMyCalls makes sending broadcast messages to my employees a breeze! I don't have to lock in for a contract or monthly service. I can buy credits when I need them.

**What do you dislike about DialMyCalls?**

I haven't found any downsides to the service. It provides me with the tools I need to communicate with my employees.

**What problems is DialMyCalls solving and how is that benefiting you?**

DialMyCalls allows me to notify employees about inclement weather, office services status, and other emergencies.

  ### 8. Great service, some drawbacks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about DialMyCalls?**

Having the ability to send mass communication is very helpful in my position as I support a residential complex of 175+ households.

**What do you dislike about DialMyCalls?**

Character limits can be challenging to work around.  Restrictions against truncated links has prevented some important information from being shared, essentially defeating the purpose of the service.

**What problems is DialMyCalls solving and how is that benefiting you?**

Reduction in man hours spent making contact with recipients

**Official Response from David Batchelor:**

> Thanks for your feedback! To address that issue, try out our new URL shortener. We also launched an AI text shortener that works great—just enter your message, and it will provide shorter variations that still get your point across.

  ### 9. Very Very usefull!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about DialMyCalls?**

That is is so user friendly and so very easy to set up and push out messages/broadcasts.  the set up process was super easy and was done all online or by phone.   We use this weekly sending out messages to our tenants in our senior building.

**What do you dislike about DialMyCalls?**

None that we have seen as of todays date!

**What problems is DialMyCalls solving and how is that benefiting you?**

Tenants not knowing what is going on and what to do.   Communicating with out having to littler boards with paper copies no one looks at.

  ### 10. Easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Titus L. | Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

The mobile app allows easy messaging even when you are busy.

**What do you dislike about DialMyCalls?**

There are no glaring downsides. One thing that would be nice if the contacts were arranged alphabetically.

**What problems is DialMyCalls solving and how is that benefiting you?**

Being able to contact church members with messages.

  ### 11. My review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi B. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about DialMyCalls?**

Such an easy way to communicate with staff on office closures, etc.

**What do you dislike about DialMyCalls?**

Nothing yet!  So far so good. I am enjoying it.

**What problems is DialMyCalls solving and how is that benefiting you?**

Communicating with staff all at one time.

  ### 12. Great platform to communicate with disperse people.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pastor R. | Executive Pastor, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about DialMyCalls?**

Easy usage and quick delivery. Easy for all type technical backgrounds to use.

**What do you dislike about DialMyCalls?**

Costs are higher then other platform like it.

**What problems is DialMyCalls solving and how is that benefiting you?**

Communication to our people

  ### 13. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karen G. | HR Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

Customer Support is helpful and easy to use

**What do you dislike about DialMyCalls?**

Running reports is diffcult and the fact you can not have multiple phone numbers for a contact

**What problems is DialMyCalls solving and how is that benefiting you?**

Not sure what the current improvements are at this time

  ### 14. Helpful to my weekly workflow!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about DialMyCalls?**

The ability to leave a prerecorded message that is my actual voice is great! I like how easy it is to upload a larger list of contacts as well.

**What do you dislike about DialMyCalls?**

I wish that the texting feature would be more characters for 1 credit.

**What problems is DialMyCalls solving and how is that benefiting you?**

We used to have to hand dial 20-40 phone numbers a week and leave them the same message over and over. This saves me to much time at work now.

  ### 15. How I use DialMyCalls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2019

**What do you like best about DialMyCalls?**

I enjoy how easy it is to setup a message and send it out to a group.  You just can't go wrong.  Quick and easy.

**What do you dislike about DialMyCalls?**

It's expensive for a teacher.  My county has no funds.  I wish there were some really good teacher discounts

**Recommendations to others considering DialMyCalls:**

For reaching many students/parents in an instant, DialMyCalls is a great option

**What problems is DialMyCalls solving and how is that benefiting you?**

I am able to contact many students with a press of a button.  I love that!

  ### 16. Great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about DialMyCalls?**

The setup was confusing to me but their excellent support helped me set this up in a breeze!

**What do you dislike about DialMyCalls?**

I wish there could be contacts who only want email and not a call or text. It won't allow you to do that. And wish that when making a broadcast you'd be able to select multiple groups and it knows weather to email, call or text them rather than doing multiple groups.

**What problems is DialMyCalls solving and how is that benefiting you?**

N/a

  ### 17. I found working in your platform super easy and would recommend it to others

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2024

**What do you like best about DialMyCalls?**

The most helpful tool on your platform is bulk text messages and emails which make it very easy and efficient for firms to spread news and promotions to people and market their products so fast.

**What do you dislike about DialMyCalls?**

Maybe a little cheaper plans!? Or sometimes offering some bonuses and special discounts to special people like students.

**What problems is DialMyCalls solving and how is that benefiting you?**

Reaching out to many people at a very short time

  ### 18. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason C. E. | Councilman, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about DialMyCalls?**

Easy to use to record and launch calls!!!

**What do you dislike about DialMyCalls?**

Use of the 800 number to record the message. Had to have an account number and PIN for access.

**What problems is DialMyCalls solving and how is that benefiting you?**

Communication

**Official Response from David Batchelor:**

> Hi Jason,

Thank you for your feedback! You can also use our other message recording tools. We offer a feature where our system will call you, or you can upload your own sound file with your recording. Additionally, we’ll soon be adding a feature that allows you to record your message directly through the browser.

The reason we require an account number and PIN for the Dial-In system is to identify your specific account and protect you from unauthorized access when creating recordings.

Thanks so much for being a DialMyCalls user!

  ### 19. Excellent Tool for Recruitment and Scheduling!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline R. | Business Manager - Northeast Region, Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about DialMyCalls?**

Live texts, e-mails, and phone calls with the staff without using my number.

**What do you dislike about DialMyCalls?**

It doesn't mark the texts as Read immediately.

**What problems is DialMyCalls solving and how is that benefiting you?**

Scheduling for big accounts or mass events

  ### 20. Does what it says! Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

Best part is that I can send automated calld with survey responses recorded! Mitigates no-shows.

**What do you dislike about DialMyCalls?**

Nothing really to dislike about the platform

**What problems is DialMyCalls solving and how is that benefiting you?**

Lowers our no-show rate for appointments by collecting survey responses

  ### 21. DialMyCalls is a great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Libby S. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about DialMyCalls?**

It is helpful as it saves so much time when you need to get information out to our resident's families as oppossed to having to call each one at a time.

**What do you dislike about DialMyCalls?**

I dont have any down sides to DialMycCalls.

**What problems is DialMyCalls solving and how is that benefiting you?**

It is useful in keeping our families informed regarding their loved ones and the care they recieve in a timely manner.

  ### 22. Fast and Easy Mass Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmela H. | Assistant Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

The website is very easy to navigate. Very user-friendly

**What do you dislike about DialMyCalls?**

Everything is good, nothing to dislike in the website.

**What problems is DialMyCalls solving and how is that benefiting you?**

The website is able to contact 150 families instantly during the COVID crisis.

  ### 23. Love this way of communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tammie M. | Personnel Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

How simple and easy to use. I use this everyday.

**What do you dislike about DialMyCalls?**

No dislikes yet. I will continue to use.

**What problems is DialMyCalls solving and how is that benefiting you?**

Immediate communication. I am able to contact employees without giving my personal number.

  ### 24. Easy to use and has all the features we need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about DialMyCalls?**

The DialMyCalls platform is very straight forward and user friendly. We were able to get up and running within hours. DialMyCalls has all the features we need, and we love the payment option for credits rather than a monthly subscription.

**What do you dislike about DialMyCalls?**

We have not noted any down sides to the platform yet.

**What problems is DialMyCalls solving and how is that benefiting you?**

We need to contact a large number of participants (over 1000) in a method other than email. We know people are overwhelmed with emails and just don't read the messages. A voicemessage or phone call from DialMyCalls really helps to get our participants attention.

  ### 25. Great service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about DialMyCalls?**

Easy way to reach my audience, very easy to use and schedule in advance.

**What do you dislike about DialMyCalls?**

I was only unable to find an answer to my technical question one time; otherwise tech support is helpful.

**What problems is DialMyCalls solving and how is that benefiting you?**

Reaching customers via text has been a great way to enhance our email marketing.

**Official Response from David Batchelor:**

> Please give us a call at 800-928-2086 or use our live chat regarding that technical question.  We're here 7-days a week.  Thanks for using DialMyCalls!  

  ### 26. Easy to use and convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2020

**What do you like best about DialMyCalls?**

Dial my calls was easy to set up with a simple excel upload, great customer service, and very affordable. I would reccomend to anyone looking for an easy-to-use system.

**What do you dislike about DialMyCalls?**

Honestly, can't think of anything to put here.

**What problems is DialMyCalls solving and how is that benefiting you?**

My company has not had any problems. Very user friendly and easy to use. We used Dial my calls for emergency alerts (snow, weather) and other employee notifications.

  ### 27. Works great for text messages!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christa P. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about DialMyCalls?**

Ease of sending mass text messages to our followers

**What do you dislike about DialMyCalls?**

Maybe different packages and options would be nice.

**What problems is DialMyCalls solving and how is that benefiting you?**

Quick and easy communication to people who follow our non-profit

  ### 28. Dial My Calls Honest Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about DialMyCalls?**

Dial My Calls is great to send quick announcements to my staff and work community in regards to upcoming events or emergency announcements.

**What do you dislike about DialMyCalls?**

I would love if the dashboard was more user friendly. It is difficult to new users to navigate.

**What problems is DialMyCalls solving and how is that benefiting you?**

Easy now to notify my staff

**Official Response from David Batchelor:**

> We're actually in the process of rolling out an updated version of our dashboard, stay tuned!   Thanks so much for your feedback and being a DialMyCalls user.

  ### 29. Pretty solid product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about DialMyCalls?**

It does exactly what it's supposed to do. It was easy to set up and their customer support is solid.

**What do you dislike about DialMyCalls?**

Uptime could be better. It does have it's issues, but support it responsive and quick to resolve those issues.

**What problems is DialMyCalls solving and how is that benefiting you?**

We need to contact people on a daily basis to check on their welfare. This automates the process without the need for costly on-prem equipment

  ### 30. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about DialMyCalls?**

Group Feature: using your master list to put in specific groups.

**What do you dislike about DialMyCalls?**

Nothing: The site is organised, and easy to find things on the menu.

**What problems is DialMyCalls solving and how is that benefiting you?**

No longer have to have a phone chain within the congregation or expensive equipment to make phone and email blasts.

  ### 31. Efficient and Useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about DialMyCalls?**

I loved being able to set my texts up for the week and have them sent out before I even wake up. I would wake up to my list of yes/no answers from clients which would help me know what my day was going to look like.

**What do you dislike about DialMyCalls?**

The need to verify numbers constantly was a bit annoying.

**What problems is DialMyCalls solving and how is that benefiting you?**

I travel to clients' homes for work and DialMyCalls helps eliminate the guess work for whether or not the client was going to be available for sessions.

  ### 32. Very helpful call service. Saves me time every day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

It is reliable and it saves me time. Very helpful service. Customer service is helpful and responsive too

**What do you dislike about DialMyCalls?**

I don't really have any dislikes. I've encountered some glitches here and there but customer service is always attentive

**What problems is DialMyCalls solving and how is that benefiting you?**

I call five client phone numbers in the morning. It saves me time by recording one call instead of having to leave everyone an individual message

  ### 33. DialMyCalls review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about DialMyCalls?**

inexpensive, easy to use, customer service is always ready, mobile version

**What do you dislike about DialMyCalls?**

We update different lists for different events and need to clear out previous groups which can be time consuming

**What problems is DialMyCalls solving and how is that benefiting you?**

reaching a large number of people in a short amount of time

  ### 34. I love the ease of using dial my calls.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Betty L. | Ministry Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

Most helpful is being able to see who received the calls and listened to the end and to see who didn't receive the calls. Upsides are being able to send out a mass phone tree in seconds.

**What do you dislike about DialMyCalls?**

No downsides and just being able to use dialmycalls anytime is helpful.

**What problems is DialMyCalls solving and how is that benefiting you?**

Get information into our congregations hands in a quick, easy way.

  ### 35. Very Delighted Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about DialMyCalls?**

I like that I can make calls to multiple individuals quickly and efficiently. As a school teacher this gives me the ability to reach many students and parents in a timely manner.

**What do you dislike about DialMyCalls?**

I honestly have no dislikes about DailMyCalls.

**What problems is DialMyCalls solving and how is that benefiting you?**

DailMyCalls is solving the problem of time management. By using DailMyCalls, I can manage my time more effectively.

  ### 36. Does what it advertises...

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward S. | Radar Products Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2024

**What do you like best about DialMyCalls?**

- It does exactly what it advertises.
- Easy to use

**What do you dislike about DialMyCalls?**

- Would like more time in voise calls
- There is really nothing else

**What problems is DialMyCalls solving and how is that benefiting you?**

- Reaching people who don't have email and access only to phone

  ### 37. Fast respon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon E. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about DialMyCalls?**

Cell phone number on fast respon.
Great.

**What do you dislike about DialMyCalls?**

Using cellphone number with my job is faster

**What problems is DialMyCalls solving and how is that benefiting you?**

Fast

  ### 38. Love dial my calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about DialMyCalls?**

Simple. User friendly system. I habe used others that were more complex.

**What do you dislike about DialMyCalls?**

Having to choose time zone each time I send a call.

**What problems is DialMyCalls solving and how is that benefiting you?**

At this time the only thing I would like is a simple import from our s hook system

  ### 39. Great product could have more options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about DialMyCalls?**

That you can send a voice message to all you audience, their contact list reduces the duplicates if any, the ease of use. Great customer support

**What do you dislike about DialMyCalls?**

Limit of the text. Text in different languages is very limited. Sending an attachement is expensive.

**What problems is DialMyCalls solving and how is that benefiting you?**

Contacting a large nuber of clients. reminding clients of our workshop with a voice message.

  ### 40. Good messaging platform that works as advertised.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about DialMyCalls?**

It has the exact features I need. Such as importing contacts from Excel.

**What do you dislike about DialMyCalls?**

I don't have any complaints. Everything I have used is working fine.

**What problems is DialMyCalls solving and how is that benefiting you?**

It is giving me a way to contact large numbers of customers in multiple ways to ensure they receive reminders about orders they have placed with my business.

  ### 41. Easy of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about DialMyCalls?**

We have been using DialMyCalls for about a year. And so far, what we love about it, is the ease of use. The website platform is easy to navigate and has everything you need to contacts everyone.

**What do you dislike about DialMyCalls?**

One thing that I do dislike, its the app version of the software. The desktop version, is clean, fast, and reliable. But the app version, has a lot of bugs, the UI needs to be updated, as it looks old. But other than that, its great, if you just use the desktop version.

**What problems is DialMyCalls solving and how is that benefiting you?**

The problem that it is solving is the ability for us to connect with our congregants fast and reliably. We can easily contact them in emergencies and keep them updated about any situation.

  ### 42. Easy to use auto dial software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about DialMyCalls?**

Very easy to use and it always works.  Best product I've used with this type of software.

**What do you dislike about DialMyCalls?**

Absolutley nothing.   It just works and it never fails!

**What problems is DialMyCalls solving and how is that benefiting you?**

Postal mail is unreliable so we compliement our marketing messages with DialMyCalls.

  ### 43. DialMyCalls was a godsend when it came to my daughters wedding! Notifying guests was so effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about DialMyCalls?**

The contact management feature of DialMyCalls was superb. It calculated SMS counts and length very dynamically and effectively. Customer support was also amazing - getting my answers via chat in minutes!

**What do you dislike about DialMyCalls?**

No negatives. Only wish I found them sooner, that's all!

**What problems is DialMyCalls solving and how is that benefiting you?**

Notifying guests regarding a wedding and other events that are part of the wedding.

  ### 44. Most efficient way to message our clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about DialMyCalls?**

Let's us communicate with all of our clients very efficiently.  Best customer service that I have every had via their chat service.

**What do you dislike about DialMyCalls?**

Pricing can be a little confusing at first.

**What problems is DialMyCalls solving and how is that benefiting you?**

The recurring call feature is why we went with you.  We can now call multiple groups simultaneously without having to create a new event every week.

  ### 45. It’s the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaia F. | Vet corner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2024

**What do you like best about DialMyCalls?**

I can call my friends. And I can call when ever I want this website is worth it.

**What do you dislike about DialMyCalls?**

Nothing all the stuff works. Everything works perfectly.

**What problems is DialMyCalls solving and how is that benefiting you?**

Calling for work when I need to.

  ### 46. Quick and easy to use at a fraction of the cost of out old alert system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin T. | Hazardous Materials Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about DialMyCalls?**

It is simple to set up and use, we can pay as we go and the pricing is excellent. Also, the customer support has be by far better than our original alert system.

**What do you dislike about DialMyCalls?**

polling on text messages. I am not sure if there is a way to poll on text messages.

**What problems is DialMyCalls solving and how is that benefiting you?**

Ease of use and cost.

**Official Response from David Batchelor:**

> Hi, yes definitely we have text message polling.  When you go to setting up a text message blast you'll see the option there to add a poll / survey to your message.  Then you'll see the responses on the reports page for that broadcast.

  ### 47. Good call and text system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about DialMyCalls?**

Dialmycalls allows the user to send calls to groups and subgroups.

**What do you dislike about DialMyCalls?**

I wish the system would allow longer text messages, 306 chrs. is max.

**What problems is DialMyCalls solving and how is that benefiting you?**

We can send emergency notifications to members.

  ### 48. Makes the Job Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin J. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about DialMyCalls?**

A ton of features but i enjoy the reporting that tells me what was accomplished and what succeeded.

**What do you dislike about DialMyCalls?**

It's actually got all the features i would like.

**What problems is DialMyCalls solving and how is that benefiting you?**

I save a ton of time using this service.

  ### 49. Easy and effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christa P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about DialMyCalls?**

It is so easy to use the system.  I like how clear it is on how many credits I am using and that it is cost effective.

**What do you dislike about DialMyCalls?**

It was a little confusing understanding the credits when I first set up my account.  But, they reached out and were very accessible for my questions and getting me set up.

**What problems is DialMyCalls solving and how is that benefiting you?**

We want to be able to reach our followers in multiple ways.  Some prefer email, or text, or social media.  Regardless of how they prefer to receive their messages, Dial My Calls allows us to have options.

  ### 50. Half the price of One Call Now with better servcie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about DialMyCalls?**

The personal service is top notch.  Chris was always available to help.

**What do you dislike about DialMyCalls?**

Only wish I had found it sooner. I'm saving my church money and getting better service.

**What problems is DialMyCalls solving and how is that benefiting you?**

DialMyCalls helps me notify my Church members about upcoming events as well as cancelations.


## DialMyCalls Discussions
  - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote
  - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote
  - [Do you intend on implementing  paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote
  - [Why don&#39;t my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote
  - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote

- [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A08%3A09+-0500&secure%5Bsession_id%5D=5eaedc4b-9ccb-40d4-9479-d53b52afdc55&secure%5Btoken%5D=d67a82932cdb0b4aa24b66158f4e25e8e3bdbb858e8fa5344651a8dc59419c6b&format=llm_user)
## DialMyCalls Integrations
  - [Onboarding Software](https://www.g2.com/products/onboarding-software/reviews)
  - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews)

## DialMyCalls Features
**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging

**Messaging Channels**
- SMS Messaging
- Email
- Voice Messaging
- Two way messaging

**Platform Basics**
- Membership Tracking
- Donation Management
- Congregation Communication
- Worship Management
- Event Planning
- Church Accounting
- Volunteer Management
- Financial Management
- Asset Tracking
- Expense Tracking
- Time & Expense Tracking
- Sales Tax Management
- Attendance Management
- Cash Flow Management
- Receipt Management
- Purchase Order Management
- Membership Management
- Invoice Management
- Compliance Management
- Registration Management
- Contact Management
- Communication Management
- Worship Planning
- Attendance Tracking
- Visitor Tracking
- Forms Management
- Website Management

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

**Platform Additional Functionality**
- People Management Specific Tools
- Event Management Specific Tools
- Payroll Management
- Cash Management
- Pledge Management
- Email Management

**Agentic AI - Church Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Accounting Integration
- Social Media Integration

**Additional Functionality**
- Event Scheduling
- Multi-Currency
- Real-Time Data
- Customizable Branding
- Data Import/Export
- Mobile Access
- Customizable Templates
- Recurring/Subscription Billing
- Bank Reconciliation
- Financial Reporting
- Real-Time Reporting
- Transaction History
- For Religious Organizations
- Financial Analysis
- Budgeting/Forecasting
- AI Copilot
- Accounts Receivable
- Credit Card Processing
- Invoice Processing
- Electronic Payments
- ACH Payment Processing
- Customizable Reports
- Reminders
- Accounts Payable
- Reporting & Statistics
- General Ledger
- Billing & Invoicing
- Generative AI
- Activity Dashboard
- API
- Check Printing
- Multi-Location
- Alerts/Notifications
- Member Portal
- Child Check-in
- Online Giving
- Member Directory
- SMS Messaging
- Contact Database
- Online Calendar
- Role-Based Permissions

**SMS Platform**
- Reporting
- Marketing Automation
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

## Top DialMyCalls Alternatives
  - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)
  - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews)
  - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (566 reviews)

