DialMyCalls Reviews & Product Details

The service itself is very helpful and I think many people/businesses can find it saves time, however the customer service that comes along with the product is truly exceptional. Review collected by and hosted on G2.com.

It didn't provide as many mass email options as I'd hoped (adding attachments) but this is a tough solve to begin with. Review collected by and hosted on G2.com.

I love that it’s accessible both as an admin on the computer and through the app. We use it for emergencies, building closures, and similar situations, so being able to send updates from my phone quickly and easily is really important. The pricing is fair and honestly cheaper than many other companies, especially since we use the Pay As You Go. Review collected by and hosted on G2.com.

Have not found anything that I do not like. Review collected by and hosted on G2.com.

This platform is so user-friendly, and it has made communicating with my growing community choir SO much easier and efficient! Review collected by and hosted on G2.com.

I would like to see more functionality in the app. Everything that is available in the browser would be so nice to access in the app! Review collected by and hosted on G2.com.

I couldn’t be happier with DialMyCalls. The pricing structure is incredibly fair at one credit per 30 seconds, which is a huge advantage compared to other services that cap you at 30 seconds total. Our voice messages are typically around 50 seconds long, so having that flexibility makes a real difference for our business.

This platform has been a game changer for reconnecting with our previous year customers for our landscaping and lawn care services. What used to take hours, sometimes even days, of office time and phone calls is now completed in just minutes. The time savings alone make this service invaluable.

The AI voices are also extremely impressive. They sound natural, lifelike, and deliver messages with accuracy and clarity, which helps maintain a professional image when reaching out to customers.

Overall, I am beyond pleased. DialMyCalls has truly become indispensable to our business growth and success. I would absolutely recommend it to anyone looking to streamline their communication and save time. I’m very glad I came across this service. Review collected by and hosted on G2.com.

While the service is extremely efficient, there are a few areas that could be improved. The credit system, although fair, can become a bit difficult to track when running multiple campaigns or longer voice messages. It would be helpful to have more detailed usage insights or forecasting tools to better manage credits and plan outreach without needing to constantly monitor balances.

Additionally, while the AI voices are very impressive, there are occasional moments where tone or inflection could be more customizable to better match a specific brand voice. Having deeper control over pacing, emphasis, or slight personalization options could make messages feel even more tailored. Lastly, integrating more advanced scheduling or automation features, such as follow ups based on customer interaction, would take an already strong platform to the next level. Review collected by and hosted on G2.com.

After years of use, we still use this platform for our automated calls. It is one of the most affordable platforms we've found with the call features we've needed. Even though many steps are required to customize and schedule the calls, it is effective and results are seen. Review collected by and hosted on G2.com.

We recently reached out to support to inquire about Broadcast (call) reports. We are trying to evaluate month-by-month trends in call volume, how many call recipients answered, how many calls were push-to-talk, how many calls went out that month, how many failed, etc. Unfortunately, at this time, you must download an individual broadcast's call report into an Excel document and organize and evaluate the data yourself. We must pull a report one-by-one, broadcast by broadcast, and cannot currently do so with a broader view (i.e., month-to-month, annual, or other span/filter). Review collected by and hosted on G2.com.

I can schedule calls in advance and send them out in batches. I don't have to deal with upset customers and they can call back at their convenience. Review collected by and hosted on G2.com.

It does not work with customers that have services that screen their calls prior to reaching a person or mailbox. Review collected by and hosted on G2.com.

I find DialMyCalls extremely easy to use, which is fantastic for handling customer communication. The support is always ready, ensuring I can resolve any issues without delay. I like the chat function because it gets me immediately connected with someone who can help, saving me time as I don't have to wait on hold. I appreciate how quickly they get back to me, which makes the whole process efficient. The ability to communicate quickly with multiple people is invaluable, especially in the event of a minor emergency. The initial setup was extremely easy, which was a big plus for us. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

The setup process is impressively fast, and I was able to get a test broadcast up and running in under five minutes. For a small-scale operation managing around 100 residents, the credit-based system feels ideal, since it remains active even through long stretches of inactivity. Review collected by and hosted on G2.com.

Honestly, I haven’t run into any major issues or drawbacks while using the platform so far. It reliably handles the specific tasks we need it for, without bugs or unnecessary complications. Review collected by and hosted on G2.com.

How easy it is to use and how quickly I can get a call out Excellent value. DialMyCalls is about half the cost of One Call Now Review collected by and hosted on G2.com.

I have not run across any issues thus far. I've been using DialMyCalls for about 6 months. Review collected by and hosted on G2.com.

We love being able to send emergency texts to different groups of employees based on groups that are set up within DialMyCalls. Review collected by and hosted on G2.com.

Sometimes the user interface isn't the most friendly to use. Review collected by and hosted on G2.com.