--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1000 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1000 scale: '5' date_modified: '2026-08-02' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,000 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews) - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews) - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews) - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews) - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews) - Helpful (44 reviews) - Setup Ease (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews) - Communication (39 reviews) - User-Friendly (35 reviews) **What users dislike:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews) - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews) - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews) - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews) - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews) - Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews) - Number Issues (11 reviews) - Phone Number Management (11 reviews) - Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews) ## DialMyCalls Reviews ### 1. Effortless Mass Calling with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about DialMyCalls?** I appreciate that DialMyCalls saves a lot of time for me. I like the easy to use and friendly interface. I also value the ability to add more numbers, which is helpful. The initial setup was very simple. **What do you dislike about DialMyCalls?** One thing that doesn't work well for me with DialMyCalls is the verification needed when trying to make a payment. I found it kind of silly. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls saves me a lot of time for mass calls. The interface is easy to use, friendly, and the initial setup is very simple. ### 2. Cost-Effective, Intuitive Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan E. | Minister, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about DialMyCalls?** I really appreciate that DialMyCalls allows us to communicate seamlessly with our members without having to call them all individually. I like the ability to record messages and save them to reuse later, which is very practical for our needs. The system is intuitive and easy to use, which makes it great, especially since it was very easy to set up initially. Overall, these features really make DialMyCalls a beneficial tool for our church's communication needs. **What do you dislike about DialMyCalls?** I wish the app was more streamlined. It’s a lot of clicks and menus. If the app could be streamlined to allow for a 3-4 click process, that would be great. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows us to communicate seamlessly with our members without having to call them all individually. ### 3. Easy to Use with Outstanding Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about DialMyCalls?** It's easy to use and customer service is on top of things. Very simple. There also don't appear to be any hidden fees, which feels up front and honest. **What do you dislike about DialMyCalls?** So far, just the requirements for sending messages. I don't think every application requires that. **What problems is DialMyCalls solving and how is that benefiting you?** It's helping us communicate with our field staff so that they can maintain safety on the job while still getting messages faster than they would through snail mail. Most of our crew are construction workers and don't use email hardly at all, if at all. ### 4. Quick, Easy Multitexting That Covers Everything We Need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about DialMyCalls?** Quick and easy to use this product, it covers all the areas we are looking for in a multi texting use. **What do you dislike about DialMyCalls?** some of the settings could be a little better but not by much. **What problems is DialMyCalls solving and how is that benefiting you?** it is a system that links us to multiple users all at once. ### 5. Essential Communication Tool with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about DialMyCalls?** The staff was extremely helpful when we were getting set up with DialMyCalls. Every time I contacted them, they went out of their way to explain things to me. Additionally, there wasn't a problem with the software or the system itself; it was just that I was learning it. **What do you dislike about DialMyCalls?** I don't dislike anything about it. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets us add people to our prayer list instantly and notify members about church cancellations due to weather. The support staff was extremely helpful during setup. ### 6. Affordable and Efficient Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** HH African American G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its affordability, which is perfect for the small group size we have. I also value how it greatly enhances communication efficiency, allowing us to reach 42 members without relying on one person to make all the calls. The ability to not only do voice calls but also send text messages is a significant advantage. The initial setup of DialMyCalls was very easy, which was beneficial for getting started quickly. **What do you dislike about DialMyCalls?** No issues or problems so far. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for community association communication, reaching out to 42 members efficiently with schedule reminders via voice calls and text messages, enhancing communication efficiency without relying on one person to make multiple calls. ### 7. Ease of Use with Messaging Limitations **Rating:** 2.5/5.0 stars **Reviewed by:** Elam L. **Reviewed Date:** January 23, 2026 **What do you like best about DialMyCalls?** I really appreciate the ease of use of DialMyCalls. One thing that stands out is the group messaging feature, which allows us to broadcast a message out to 3000 customers with just a few clicks. It's also convenient that I can text customers late at night without worrying about disturbing them with a call. **What do you dislike about DialMyCalls?** I don't like the lack of a clear INBOX and OUTBOX, which makes it clumsy to manage 2-way text conversations. Customers often reply faster than the system can handle, causing replies to get buried and lost. I wish there was an UNREAD button or a better way to organize incoming and outgoing messages. **What problems is DialMyCalls solving and how is that benefiting you?** I can text them late at night without worrying about disturbing them. With a few clicks, we can broadcast a message out to 3000 customers. ### 8. Dialmycalls review **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela W. | accounts payable, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about DialMyCalls?** EASE OF USE. WE USED IT A FEW TIMES AND IT WAS EASY **What do you dislike about DialMyCalls?** We like the program and don't have any dislikes about it. **What problems is DialMyCalls solving and how is that benefiting you?** It's great for mass communication ### 9. User-Friendly and Easy to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** amy m. | Assistant Human Resource , Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about DialMyCalls?** It is user-friendly and easy to work with. **What do you dislike about DialMyCalls?** You can't save broadcasts as drafts for future texts. As in the schedule texts, but not confirmed yet. **What problems is DialMyCalls solving and how is that benefiting you?** At the moment, I have no problem. **Official Response from David Batchelor:** > Hi Amy, Thanks for the feedback on the drafts. We also offer text/SMS templates, which allow you to save a variety of pre-written messages. Also, good news; we’re currently working on pre-saved broadcasts. This feature will let you set up broadcasts ahead of time and have them ready to send with just one click. Keep an eye out for it! ### 10. Efficient Group Communication with DialMyCalls **Rating:** 4.0/5.0 stars **Reviewed by:** Keith W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is working now. A call I sent yesterday worked fine, which is a relief because it had stopped working about five years ago. Additionally, I appreciate that the initial setup was pretty good since my last account details were still found, allowing me to use the same numbers from five years ago with just some updates. It's nice that I get a report after sending out a call. The pricing seems reasonable at this point, and I don't really have anything to complain about. **What do you dislike about DialMyCalls?** Cost -- not free. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls saves me time by allowing me to call all members of my church at once, instead of dialing 50 different numbers. ### 11. Perfect Emergency Notification Solution with Pay-As-You-Go Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Gina R. **Reviewed Date:** December 12, 2025 **What do you like best about DialMyCalls?** I love DialMyCalls for its simplicity and versatility, which were exactly what we needed for implementing an emergency notification system. The pay-as-you-go option is a major plus for us since we would only use this service in emergencies or for a test run once a year, making it a perfect solution. The reports generated are perfect, and the automated voice message system fits our requirements precisely. It's also great that all staff can be notified simultaneously, which is a huge plus compared to our previous method of taking over an hour for callback. The initial setup was very easy, and the customer service was really great and very helpful. I would highly recommend DialMyCalls to anyone looking for a versatile and feasible notification system for their employees. **What do you dislike about DialMyCalls?** Nothing so far. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for our emergency notification system. It's simple, versatile, and the pay-as-you-go option is perfect because we only need it occasionally. It saves time by notifying all staff simultaneously, rather than taking over an hour to call each person individually. ### 12. Efficient Communication, Mobile Convenience **Rating:** 4.5/5.0 stars **Reviewed by:** Jaelyn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use, and I can send memos from my phone without needing my laptop. The setup was very easy, allowing me to quickly send large amounts of memos quickly to franchise members. It enables effective and quick communication to all of the people at one time. **What do you dislike about DialMyCalls?** Sometimes the automation doesn't totally work. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me to communicate effectively and quickly to all franchise members at once, sending memos easily from my phone without needing a laptop. ### 13. Cost-Effective and Easy-to-Use for Campaign Messaging **Rating:** 4.0/5.0 stars **Reviewed by:** Brian H. **Reviewed Date:** December 02, 2025 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its cost-effectiveness and the ability to handle essential tasks in political text messaging campaigns such as text blasts, person to person (two-way texts), and voice broadcasts. The platform stands out for being very easy to set up and incredibly easy to use, which is crucial for efficient campaign management. The pricing structure is a great value for the features offered. I find the two-way text messaging capability particularly necessary and valuable for my campaigns. Additionally, uploading CSV files or creating new numbers on the platform is super easy, which streamlines the workflow significantly. **What do you dislike about DialMyCalls?** I find the amount of credits for the two-way text function to be insufficient. It feels a bit limited in this area, which hampers the overall usage experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for cost-effective political text messaging, enabling text blasts, two-way texts, and voice broadcasts. It is easy to set up, use, and offers great value. ### 14. Easy to Send to Multiple People at Once **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about DialMyCalls?** I can send it to multiple people at the same time. **What do you dislike about DialMyCalls?** Even after I paid for a plan, it still said free trial in my text messages **What problems is DialMyCalls solving and how is that benefiting you?** Quick customer service ### 15. Impressive Customer Service with a Personal Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff T. **Reviewed Date:** November 26, 2025 **What do you like best about DialMyCalls?** I really appreciate the customer service with DialMyCalls. I've had several interactions in a short time, and the representative has been outstanding, always going the extra mile to ensure I have all the necessary information. This level of support has truly made my experience better. The interface is another aspect I like; it's pretty straightforward and user-friendly, which means I don't have to spend a lot of time figuring things out. The ease of use is significant—it's refreshing to jump into the platform and understand what needs to be done without needing to consult tutorials or guides. This functionality aligns perfectly with my needs, making my tasks more efficient. Overall, these factors contribute significantly to why I find DialMyCalls a valuable tool. **What do you dislike about DialMyCalls?** I find the audio uploading feature on DialMyCalls to be a bit lacking. When uploading an audio recording, even though it was less than a minute on my end, the platform recognized it as slightly longer, causing an issue with my credits. I had to re-edit the audio file to make it shorter. It would be beneficial if the platform provided more information about audio lengths and increments. Moreover, having an in-platform editing feature to do light trimming of audio files would greatly enhance the user experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to reach a broad audience with a personal touch of a phone call, enhancing communication with voice messages, making it more personal than emails or texts. ### 16. Easy to use on desktop or on the go - Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Katie K. | Senior Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about DialMyCalls?** DialMyCalls is easy to use. I am the Administrator for my company (an electric utility), and I am also a regular User. We use DialMyCalls to inform customers of planned power outages that occur when we need to do system maintenance and improvements - which is very frequent in the summer months. What I like: - Onboarding employees is easy. It's simple to setup a new user and explain the system. - I really appreciate that you can make recordings from your phone, on the fly if the situation is emergent. - The user interface is really easy to understand/operate and if there's something you can't figure out, the live chat has ALWAYS answered my questions and gotten whatever question I had answered or issue I had resolved. DialMyCalls Customer Service is just speedy, top notch and awesome (which is much appreciated in a busy work day). - If an issue does arise, I already know it can and will be taken care of within minutes with livechat. - My company's Customer Service team really likes it when I can share a quick screenshot of the call results before the report is ready as well. - I like that the call results pie chart is generated without even having to generate a report. **What do you dislike about DialMyCalls?** There are two things I dislike and both have to do with importing a list. One is that when you're importing a list that has a lot of columns, even if you aren't going to use data from all the columns, you have to delete some of the columns, resave your spreadsheet and then import it. If you don't, and it has too many columns, it won't upload at all. The second is that if you have a formula being used to generate the number in a column, DialMyCalls imports the formula, not the number that you see that the formula generated. So you have go in and do a conversion in Excel, resave the spreadsheet and THEN import it. Just makes a lot of extra steps. **What problems is DialMyCalls solving and how is that benefiting you?** As a State and Federally Regulated Utility, we are required to notify customers of planned power outages. DialMyCalls makes notifying our customers easy and generates the report we need for documentation purposes. ### 17. Makes Sharing Important Updates with Coworkers Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Mary G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about DialMyCalls?** It makes it so easy to get information out to my coworkers about important things. **What do you dislike about DialMyCalls?** I haven't found anything that I dislike yet. **What problems is DialMyCalls solving and how is that benefiting you?** We had issues with getting information out to everyone because the grounds are big and it has made it easy to get information out to everyone. ### 18. Simple All-in-One Text and Calling With Reliable Message Uploads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about DialMyCalls?** It's just so simple. You can do a text and phone call all in one place. Plus, the recorded message is uploaded first, so you're not hoping it actually works when you're ready to send it out. **What do you dislike about DialMyCalls?** Maybe if the sending line was inserted as a default. **What problems is DialMyCalls solving and how is that benefiting you?** Getting info to people while at work via text, and those who are available for a call at the same time. Just helps me get the info where it needs to be quicker. ### 19. Effortless Communication, Slight Setup Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about DialMyCalls?** I find DialMyCalls effortless to use once the call log is established, as it allows for easy operation. The platform's ability to send a message that covers all employees at once is incredibly convenient. I also appreciate the ease of use of DialMyCalls, especially with features like having a call list to easily pick names from. **What do you dislike about DialMyCalls?** Initially it was establishing our number for the Carriers, that process took longer than expected. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows one message to reach all employees effectively. It's effortless to use once the call log is set up, with an easy selection from the call list. ### 20. Easy to Use and Mobile-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about DialMyCalls?** It’s easy to use, and I like that I can use it on my mobile phone. **What do you dislike about DialMyCalls?** So far, we haven’t found anything we dislike about it. **What problems is DialMyCalls solving and how is that benefiting you?** This tool allows us to quickly contact all of our campuses in the event of an emergency. ### 21. Impeccable Service with a Seamless, User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about DialMyCalls?** The service was impeccable, the setup was seamless and the platform is user friendly. **What do you dislike about DialMyCalls?** Text messages can provide more data for analysis. **What problems is DialMyCalls solving and how is that benefiting you?** Volume of outreach that we are not able to get to due to limited human capital. ### 22. Mass Texting Boosts Sales Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about DialMyCalls?** I love the mass texting feature of DialMyCalls because it helps more customers know about the deals at my electronics store, which effectively boosts sales. This tool enables me to easily reach a broader customer base with minimal effort, ensuring effective communication and promotion of offers. Additionally, the setup process for DialMyCalls was very easy, which made the initial adoption of this tool seamless and quick, allowing me to focus on leveraging its features to enhance my business operations. **What do you dislike about DialMyCalls?** I do not dislike anything about DialMyCalls **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to boost sales by informing more customers about store deals through mass texting, which effectively expands customer awareness. ### 23. Effortless Communication, Immediate Response **Rating:** 5.0/5.0 stars **Reviewed by:** Crypto D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about DialMyCalls?** I think DialMyCalls is pretty cool because I got five calls right back automatically after sending messages. I love its simplicity and how easy it is to navigate, especially when adding contacts. It's just super easy the way they do it. The initial setup was super easy and amazing too. **What do you dislike about DialMyCalls?** Maybe for emails, if they can have an assistant that warms up domains to help with sending a lot of emails because sometimes emails go to spam. **What problems is DialMyCalls solving and how is that benefiting you?** I wanted a faster way to send voicemails, text messages, and emails to my clients, and DialMyCalls solves this for me. ### 24. Effortless Scheduling and Effective Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Bill D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about DialMyCalls?** I really like the ease of use that DialMyCalls offers. It's so convenient to have the ability to schedule messages into the future. I can just set it and forget it, which really makes my job easier. **What do you dislike about DialMyCalls?** There is nothing to dislike. The product produced what was promised. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending safety communications to employees, ensuring they understand the provided materials by confirming with a 'yes' response. It's easy to use, and I can schedule communications in advance, making it highly convenient. ### 25. Efficient, Cost-Effective Solution for Event Promotion **Rating:** 5.0/5.0 stars **Reviewed by:** Duane B. **Reviewed Date:** November 04, 2025 **What do you like best about DialMyCalls?** I have been using DialMyCalls for about a year to help manage and remind concert attendees of our upcoming events, and I find it very efficient. The platform offers great convenience and automation, allowing me to send out reminders without having to make individual calls. This is particularly beneficial for me as a Southern Gospel concert promoter facing the challenge of reaching out to attendees effectively. I appreciate the AI-generated voice feature, which has been helpful in avoiding confusion among elderly people who might think I am personally calling them, thus eliminating potential misunderstandings. The service is also cost-effective, offering the best value for the price compared to other vendors I had considered. Overall, the convenience and the functionalities provided by DialMyCalls make it a valuable tool for my needs. **What do you dislike about DialMyCalls?** The initial setup of DialMyCalls presented a bit of a learning curve. Although it wasn't particularly difficult, it required some adjustment. This could be seen as a minor hurdle for new users who are looking for a more straightforward onboarding experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to efficiently automate reminders for upcoming concerts, saving time on individual calls with its AI-generated voice feature, eliminating confusion for recipients. ### 26. Reliable Service with Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh B. | Product Manager for Regional Webex (Messaging, Meetings, Calling) for Sovereignty **Reviewed Date:** October 28, 2025 **What do you like best about DialMyCalls?** I find DialMyCalls very reliable for personal use, specifically to ensure my mom receives her daily medicine reminder through automatic calls. Its setup was relatively straightforward, making it easy for me to get started quickly. I particularly appreciate the recurring phone call feature, which efficiently fulfills the need for daily reminders. Additionally, their customer support is excellent; it was a significant relief after switching from another vendor where support was lacking. Their support team is responsive, providing great service, which makes my overall experience with DialMyCalls feel seamless and satisfying. I rate it a perfect 10 because the service is not only dependable, but the consistent support adds real value to my overall satisfaction. **What do you dislike about DialMyCalls?** I encountered some difficulty setting up recurring calls with DialMyCalls, especially on a pay-per-use plan. The process required manual intervention on their part to enable automatic billing, which could be streamlined to enhance user experience. Additionally, the terminology used, such as 'broadcast' instead of 'calling,' was slightly confusing initially but became easier to adapt to over time. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to remind my mom to take her medicine daily, ensuring she doesn't miss her important medication. ### 27. Easy to Use Once Set Up, with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Donald S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about DialMyCalls?** Implementation was simple. Ease of use once it is setup. Support is outstanding and willing to work with you. **What do you dislike about DialMyCalls?** I would recommend a better grouping feature. I'd rather click on a contact group and add people that way. **What problems is DialMyCalls solving and how is that benefiting you?** Getting in touch with all employees at a moment's notice, regardless of their geographical locations. ### 28. Cost Effective and UserFriendly **Rating:** 4.0/5.0 stars **Reviewed by:** Kendra B. | Director, Operations & HR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about DialMyCalls?** Dial My Calls has been a game-changer for me—twice. I first discovered the platform 7+ years ago and was able to reach over 8,000 parents and students within days. The analytics and connection reports gave us clear visibility into who we reached and how effectively. Recently, I returned to Dial My Calls to follow up on personal business leads and was pleasantly surprised that the cost per contact per broadcast remains approximately the same as it was years ago. Special shoutout to Chris, my account rep—his launch guidance and ongoing platform support have been outstanding. Reliable results, transparent reporting, and fair pricing. I’ll continue to recommend Dial My Calls to my clients and colleagues without hesitation. **What do you dislike about DialMyCalls?** As I am new to the compliance regulations regarding use of 800#'s... the ongoing rejection of my# without being informed of a remedy is frustrating. After 4 failed verification attempts, it would be helpful to have support with determining the "Why" and what I need to do to correct this issue. **What problems is DialMyCalls solving and how is that benefiting you?** Realtime followup to prevent leads from going "cold". Redeeming time for my one-man operation. ### 29. Easy-to-Use Website That Keeps Us on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly H. | Town Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about DialMyCalls?** The website is easy to use. Also, like that you can schedule a message to be sent later. **What do you dislike about DialMyCalls?** Wish we could fit more words in the text message alerts **What problems is DialMyCalls solving and how is that benefiting you?** We are able to get quick alerts out to town residents who may not see it on Facebook. ### 30. Effortless Employee Communication with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Selmir H. **Reviewed Date:** January 26, 2026 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its ease of use and the ability to use the app on my phone, which makes managing notifications convenient. The platform makes it easy to reach 100 employees with broadcasts, addressing our need for company-wide notifications about weather and safety. So far, it works great for us. **What do you dislike about DialMyCalls?** It was a bit difficult to set up the number toll-free. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for company-wide notifications about weather and safety. It solves the problem of reaching 100 employees easily. I like its ease of use and the ability to use the app on my phone. It works great with no issues so far. ### 31. Dialmycalls review **Rating:** 5.0/5.0 stars **Reviewed by:** Ashur I. | System Admin Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about DialMyCalls?** From a business perspective, DialMyCalls is a huge time-saver for efficiently reaching customers, staff, or groups with mass voice, text, or email alerts. The platform’s intuitive setup lets us segment contacts, schedule announcements, and automate reminders with just a few clicks. The pricing is transparent and affordable, especially for organizations looking to cut down on manual outreach hours. While the mobile app isn’t perfect and there are some limits on message customization, overall it’s a practical, budget-friendly tool that helps us keep everyone informed and connected without hassle. **What do you dislike about DialMyCalls?** The downsides of DialMyCalls are mostly about the mobile app, which can be tricky to use on the go. Contact management is a bit basic—you can’t have duplicate numbers or names in one contact, and reports often just show numbers, not names. Editing messages isn’t super flexible, and Spanish message options could be better. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls makes it super easy for us to get important messages out to everyone fast—whether it’s reminders, updates, or last-minute alerts. Instead of spending hours calling or texting people one by one, we just send one message and it reaches the whole team or client list right away. It saves us time, keeps everyone in the loop, and helps everything run smoother for the business ### 32. Seamless Transition and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Elder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2025 **What do you like best about DialMyCalls?** It actually works as advertised! The support provided to get started greatly simplified the transition from another service provider. The various options for configuring and sending messages meets all of our needs. The app works great; offers lots of options for configuring messages, while not being confusing. **What do you dislike about DialMyCalls?** While I have just started using DialMyCalls and have only sent a few messages, I have not had any provblems. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me (and others) to send announcements quickly and reliably. Our previous provider's service was not reliable, often not delivering 10-30% of the messages. ### 33. Efficient Crew Alerts, But Call Delivery Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Michael H. | Director of operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about DialMyCalls?** Being able to alert all of or crews with one message. Also being able to see if they answer their phone or not. **What do you dislike about DialMyCalls?** Will have to get with customer service but it seems that some people are not getting calls even though their number is selected during a broadcast. If it goes to voicemail it seems it counts it as being answered. **What problems is DialMyCalls solving and how is that benefiting you?** We have a crew of 35 that we need to alert as fast as possible to come into work on snow removal days. This should really help us trim that down and know who has received calls and will be into work. ### 34. Efficient Emergency Messaging Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Mari K. **Reviewed Date:** January 26, 2026 **What do you like best about DialMyCalls?** I like using DialMyCalls for employee text messaging broadcasts in case of emergencies because it allows me to notify all employees at once and quickly. The platform is easy to use and very user-friendly, which is great. It also provides good reports, and the initial setup was straightforward with just an Excel spreadsheet upload. **What do you dislike about DialMyCalls?** I really can't think of anything. I wish it integrated with ADP **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for employee text messaging broadcasts in emergencies, notifying all employees quickly. It's easy to use, provides good reports, and the initial setup was very easy with just an excel spreadsheet upload. ### 35. Peace of Mind with Easy Call Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Of The Cross D. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about DialMyCalls?** I am able to schedule the calls and it brings me peace of mind so that I don't have to worry about that every morning at 5am. **What do you dislike about DialMyCalls?** The website is a bit confusing, takes some playing around with. **What problems is DialMyCalls solving and how is that benefiting you?** It makes it easier to do wake up calls and I can schedule and group them. ### 36. Time-Saving, Efficient, but Setup Needs Simplification **Rating:** 4.0/5.0 stars **Reviewed by:** baila h. **Reviewed Date:** November 12, 2025 **What do you like best about DialMyCalls?** I find the DialMyCalls service incredibly valuable for reminder calls, primarily because it saves me hours of time, which is a huge benefit in managing my daily schedule. I appreciate its easy-to-use website, which is clear and straightforward, making the process of sending calls hassle-free. The efficient call delivery system ensures that my messages reach recipients promptly, enhancing communication effectiveness. Additionally, I am impressed by the low-priced plans offered, which provide great value and are cost-effective for my needs. **What do you dislike about DialMyCalls?** I find it challenging to set up an account on DialMyCalls. The current process seems unnecessarily complex, and I would prefer a simpler setup involving just a basic password and confirmation email. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for reminder calls, saving hours of time. The website is easy to use with efficient call delivery and offers low-priced plans. ### 37. Intuitive, Fast, and Reliable Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya H. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls' highly intuitive interface, which includes easy-to-navigate drop-downs and clear text guidance. It works very well for us, especially in sending urgent messages quickly. The initial setup was very easy too. **What do you dislike about DialMyCalls?** I have not had any complaints or issues **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for text messaging broadcast messages to staff, which enables timely communication in emergencies. The intuitive interface allows us to quickly send urgent messages, eliminating clunky processes. ### 38. Effortless Mass Notifications, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly M. **Reviewed Date:** January 22, 2026 **What do you like best about DialMyCalls?** I love how user-friendly DialMyCalls is. The online user experience was super easy, making the initial setup, acquiring a number, and completing registration very straightforward. I also like that I can send mass emails, texts, and calls to my clients. The chat support was quite helpful when I had questions, and Alex quickly assisted me with what I needed to do. **What do you dislike about DialMyCalls?** I have no dislikes at this time. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for a quick, easy way to send mass notifications to around 500 people during emergencies. It's super easy to set up, acquire a number, and complete registration. ### 39. Versatile tool with flexible SMS and calling options **Rating:** 4.5/5.0 stars **Reviewed by:** Alex D. | Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about DialMyCalls?** Adding and managing contacts & groups is intuitive. Utilizing the custom contact fields and composing SMS alerts with those in mind is extremely powerful when configured properly. Sending SMS is extremely affordable for those who do not need to send thousands and month. The miscellaneous quality of life, like seeing how many characters your composed SMS templates will have, is nice. Small touches like that make it feel like the company actually uses and iterates upon their tools. **What do you dislike about DialMyCalls?** Only one "Miscellaneous" field is available for each contact. This does limit what you are able to compose per-contact, so additional misc fields would be helpful. The mobile app currently has a bug(?) where you can see incoming SMS notifications, but are unable to view them in the app unless you have a paid send+receive plan with them. **What problems is DialMyCalls solving and how is that benefiting you?** Sending alerts to all employees within company when testing emergency systems or sending out alerts like storm warnings, fire alerts, etc. ### 40. Great Layout and Simple Design, Extremely Smooth Experience **Rating:** 4.5/5.0 stars **Reviewed by:** William D. | Early Age Collector, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about DialMyCalls?** The layout is great very simplistic vs the others **What do you dislike about DialMyCalls?** Nothing too much honestly. Everything is extremely smooth **What problems is DialMyCalls solving and how is that benefiting you?** My organization sending communications to multiple people ### 41. Effortless Communication for Our Church **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy . **Reviewed Date:** January 16, 2026 **What do you like best about DialMyCalls?** I find DialMyCalls to be a swift and easy communication tool that helps us get ahold of people when needed. It's an easy program to use, and I like how it's simple to add contacts and organize them into individual groups for specific messages. The initial setup was very easy to understand, and it was straightforward to input information. **What do you dislike about DialMyCalls?** There’s nothing that we dislike . We like everything about it **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps us reach everyone at once, preventing miscommunication. It's a swift and easy tool for getting in touch, especially since contacts can be grouped for targeted messages. ### 42. Bulk Text Messaging Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about DialMyCalls?** Text messaging in bulk to multiple recipients **What do you dislike about DialMyCalls?** Having to enter someone as a contact first before being able to send any communications is annoying **What problems is DialMyCalls solving and how is that benefiting you?** Our current office phone is just a landline ### 43. Effortless Payment Reminders, Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shailee Z. **Reviewed Date:** January 06, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls for its ease and convenience of sending text message reminders with just a touch of a button, especially for payment reminders for our credit program. It's quick and easy to use. We're still in the early stages, but we're excited to implement this software. The initial setup was a breeze, and Sarah H., our contact from DialMyCalls, has been beyond helpful. So far, everything has been smooth, with no issues. **What do you dislike about DialMyCalls?** Nothing at this time! **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending quick and easy text message payment reminders for our credit program, which is convenient with a touch of a button. ### 44. Effortless Staffing Solutions with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about DialMyCalls?** I find DialMyCalls very easy to utilize, especially after setting up contacts and group messaging. The initial setup is extremely user-friendly, and the application walks you through everything. **What do you dislike about DialMyCalls?** We would like to have the ability to attach documents or links when sending out mass notifications for emergency management situations. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to solve staffing problems by placing open shifts for the entire staff to pick up. ### 45. Easy to Use with Phenomenal Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about DialMyCalls?** Ease of use; customer support is phenomenal; The user friendly platform; Ease of Implementation; The amount of features; **What do you dislike about DialMyCalls?** So far, the setup can seem a little tricky with the advanced emailing. However, the support team has been awesome in helping me get that setup! **What problems is DialMyCalls solving and how is that benefiting you?** Regular mass-texting results in people not receiving messages or notifications. This gives me multiple ways to notify people, different groups of people. ### 46. Quick, User-Friendly, and Great Group Settings **Rating:** 5.0/5.0 stars **Reviewed by:** Lacie M. | Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about DialMyCalls?** IT IS QUICK AND USER FRIENDLY. I REALLY LIKE THE GROUP SETTINGS **What do you dislike about DialMyCalls?** It has allowed some people in to text me durogatory things, and they are not saved contacts or people I have contacted before **What problems is DialMyCalls solving and how is that benefiting you?** reaching the entire team quickly ### 47. Efficient Messaging, Intuitive Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** TC S. **Reviewed Date:** December 11, 2025 **What do you like best about DialMyCalls?** I use DialMyCalls for sending messages and reminders to the membership. I like the easy navigation on the dashboard, which makes it user-friendly. The stored contacts feature is great as well, as I don't have to look for numbers, just select them. The initial setup was very easy, which I found convenient. **What do you dislike about DialMyCalls?** The cost of credits and trying to make calls under 30 seconds can be a hassle. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending timely messages to our membership without doing it one-by-one or relying on social media. The easy dashboard navigation and stored contacts make it efficient since I don't have to look for numbers, I just select them. ### 48. Effortless Messaging, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jaelyn C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use and that there's a mobile app, so I can send out text messages immediately at any time. **What do you dislike about DialMyCalls?** Sometimes when scheduling in advance, it's difficult to make sure that all contacts have received the message. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets me contact a large group at once, ensuring messages are clear and include reminders. ### 49. Very easy to use and convienant. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** Very easy to use. Organized well. Able to send out mass phone calls all at once. **What do you dislike about DialMyCalls?** Sometimes when sending out a mass call, when using the pick up on machine, the messages didn't show up to people for a few hours to days. **What problems is DialMyCalls solving and how is that benefiting you?** Making it conveniant for us to spend less time trying to contact all of our employees when we need to send out an alert. ### 50. Impressive service, really the best way to get text messages and blast emails sent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about DialMyCalls?** The customer service is amazing - even during the free trial period I was able to talk to real people on the phone, and the service takes care of many of the fine details needed for setting up compliant SMS campaigns. The system also integrates very well with Zapier, which makes it doubly useful and much less manual than other approaches. The price is reasonable and (once set up) "it just works." **What do you dislike about DialMyCalls?** The ramp up us a little long, but I'm not sure there's really a solution there...DialMyCalls helps, for example, register campaigns with each of the carriers (which is nearly impossible to do alone) but that takes a few days....they make it work, and having that compliance means the SMS get through. **What problems is DialMyCalls solving and how is that benefiting you?** We're using this to keep our customers and partners up to date with semi-automated shipping and updates on parts and inbound/outbound materials. ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+14%3A58%3A46+-0500&secure%5Bsession_id%5D=5d5e4d04-40d3-4ca0-8483-cc10b5f60ece&secure%5Btoken%5D=8d93415ac6d53b2419e7162edc5db8760c6a54bfefe530cbe07f24c01b693ed9&format=llm_user) ## DialMyCalls Integrations - [Onboarding Software](https://www.g2.com/products/onboarding-software/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) ## DialMyCalls Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (627 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (564 reviews)