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Demandbase One Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Demandbase One, enabling quick results and seamless integration with other tools. (207 mentions)
Users commend Demandbase One for its efficient lead generation, experiencing quick results and enhanced support in record time. (197 mentions)
Users value the detailed insights from Demandbase One, helping them target potential customers effectively and enhance engagement. (190 mentions)
Users value the insightful intent data from Demandbase One, enhancing their ability to target potential customers effectively. (171 mentions)
Users love the unique dashboard and tracking features of Demandbase One, streamlining their ABM process effectively. (148 mentions)
Users value the seamless integrations of Demandbase One, enhancing engagement and providing valuable account insights quickly. (131 mentions)
Users find the learning curve challenging, as the comprehensive features can overwhelm and require additional training to master. (85 mentions)
Users find the steep learning curve challenging, as mastering the extensive features requires significant time and support. (72 mentions)
Users find the complexity of Demandbase One overwhelming due to numerous features and a dated UI requiring guidance. (57 mentions)
Users find the dashboard confusing and the UI outdated, leading to a less intuitive experience with Demandbase One. (55 mentions)
Users find the learning difficulty of Demandbase One challenging, especially for non-technical individuals needing IT support. (53 mentions)

Top Pros or Advantages of Demandbase One

1. Ease of Use
Users highlight the ease of use of Demandbase One, enabling quick results and seamless integration with other tools.
See 207 mentions

See Related User Reviews

GW

Gillian W.

Mid-Market (51-1000 emp.)

5.0/5

"Immediate ROI with Demandbase"

What do you like about Demandbase One?

We moved to Demandbase One from one of their competitor ABM Softwares. We had the other software for years and never saw any results, struggled to sea

LR

Luke R.

Mid-Market (51-1000 emp.)

4.5/5

"B2B data provider with AI analyzer tools"

What do you like about Demandbase One?

Demandbase easily uncover account details and identification to view who is visiting our website and what page that they are looking. Find people with

2. Lead Generation
Users commend Demandbase One for its efficient lead generation, experiencing quick results and enhanced support in record time.
See 197 mentions

See Related User Reviews

Chad C.
CC

Chad C.

Enterprise (> 1000 emp.)

2.5/5

"Good and bad info"

What do you like about Demandbase One?

I enjoy getting the weekly updates and engagment reports

GW

Gillian W.

Mid-Market (51-1000 emp.)

5.0/5

"Immediate ROI with Demandbase"

What do you like about Demandbase One?

We moved to Demandbase One from one of their competitor ABM Softwares. We had the other software for years and never saw any results, struggled to sea

3. Insights
Users value the detailed insights from Demandbase One, helping them target potential customers effectively and enhance engagement.
See 190 mentions

See Related User Reviews

Chad C.
CC

Chad C.

Enterprise (> 1000 emp.)

2.5/5

"Good and bad info"

What do you like about Demandbase One?

I enjoy getting the weekly updates and engagment reports

LR

Luke R.

Mid-Market (51-1000 emp.)

4.5/5

"B2B data provider with AI analyzer tools"

What do you like about Demandbase One?

Demandbase easily uncover account details and identification to view who is visiting our website and what page that they are looking. Find people with

4. Intent Data
Users value the insightful intent data from Demandbase One, enhancing their ability to target potential customers effectively.
See 171 mentions

See Related User Reviews

LR

Luke R.

Mid-Market (51-1000 emp.)

4.5/5

"B2B data provider with AI analyzer tools"

What do you like about Demandbase One?

Demandbase easily uncover account details and identification to view who is visiting our website and what page that they are looking. Find people with

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Building block for marketing analysis and intent"

What do you like about Demandbase One?

Ability to pull intent and website traffic information together to support decision making.

5. Features
Users love the unique dashboard and tracking features of Demandbase One, streamlining their ABM process effectively.
See 148 mentions

See Related User Reviews

JW

Jessica W.

Enterprise (> 1000 emp.)

5.0/5

"Demandbase One Keeps Getting Better"

What do you like about Demandbase One?

It seems like every few months there's new functionality to use/learn about, so the platform has grown along with us on our ABM journey.

RD

Rushabh D.

Mid-Market (51-1000 emp.)

4.5/5

"Most spontaneous and tranformational tool for marketing and sales data"

What do you like about Demandbase One?

I like its dashboard and the UI, are so unique, and everything is arranged correctly and showcased in the best way. Its tracking feature is fantastic;

6. Integrations
Users value the seamless integrations of Demandbase One, enhancing engagement and providing valuable account insights quickly.
See 131 mentions

See Related User Reviews

Darren T.
DT

Darren T.

Small-Business (50 or fewer emp.)

4.5/5

"Great product, innovative and forward thinking which is refreshing when building GTM"

What do you like about Demandbase One?

Platform is fantastic, integrations are solid and very user friendly

DG

D'Wan G.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful tool"

What do you like about Demandbase One?

A wonderful tool to scope out your leads and their activity. I am able to track the sales process and potential new leads. I like that it also integ

Top Cons or Disadvantages of Demandbase One

1. Learning Curve
Users find the learning curve challenging, as the comprehensive features can overwhelm and require additional training to master.
See 85 mentions

See Related User Reviews

JW

Jessica W.

Enterprise (> 1000 emp.)

5.0/5

"Demandbase One Keeps Getting Better"

What do you dislike about Demandbase One?

Learning new functionality does come with a pretty constant learning curve, which can be frustrating, but the platform is usually very intuitive (once

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Building block for marketing analysis and intent"

What do you dislike about Demandbase One?

Can be overwhelming at times with the amount of information available and ability to trust the data to see the full picture. More learning to be done

2. Steep Learning Curve
Users find the steep learning curve challenging, as mastering the extensive features requires significant time and support.
See 72 mentions

See Related User Reviews

JW

Jessica W.

Enterprise (> 1000 emp.)

5.0/5

"Demandbase One Keeps Getting Better"

What do you dislike about Demandbase One?

Learning new functionality does come with a pretty constant learning curve, which can be frustrating, but the platform is usually very intuitive (once

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Building block for marketing analysis and intent"

What do you dislike about Demandbase One?

Can be overwhelming at times with the amount of information available and ability to trust the data to see the full picture. More learning to be done

3. Complexity
Users find the complexity of Demandbase One overwhelming due to numerous features and a dated UI requiring guidance.
See 57 mentions

See Related User Reviews

BK

Britt K.

Enterprise (> 1000 emp.)

5.0/5

"Demandbase One keeps us aligned and on target as we move toward bigger goals in 2025"

What do you dislike about Demandbase One?

I think the only downside I have seen or potential downside is just that Demandbase One has SO many applications and possibilities that you have to re

Avishek C.
AC

Avishek C.

Enterprise (> 1000 emp.)

5.0/5

"Best in class full stack ABM suite for marketers"

What do you dislike about Demandbase One?

The UI is a bit dated and some terminologies are a bit confusing (Engagement Minutes)... A more modern friendly UI would be really appreciated.

4. Not Intuitive
Users find the dashboard confusing and the UI outdated, leading to a less intuitive experience with Demandbase One.
See 55 mentions

See Related User Reviews

SN

Sanelie N.

Small-Business (50 or fewer emp.)

5.0/5

"Stores essential information related to each client"

What do you dislike about Demandbase One?

The dashboard can be confusing for new users, I wish there was an option to customize the dashboard further. If there were some additional filters ava

Kim T.
KT

Kim T.

Mid-Market (51-1000 emp.)

5.0/5

"ABX Manager Approved"

What do you dislike about Demandbase One?

Just like any technology, Demandbase isn't perfect. The platform has glitches from time to time, and could use some improvements regarding how it cons

5. Learning Difficulty
Users find the learning difficulty of Demandbase One challenging, especially for non-technical individuals needing IT support.
See 53 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Insightful Tool"

What do you dislike about Demandbase One?

Complex Setup & Learning Curve The platform can be overwhelming at first, especially for non-technical users. Full implementation (especially w

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great for marketing, difficult for sales"

What do you dislike about Demandbase One?

Very comprehensive to the point where it's a bit overkill and difficult to navicate.

Demandbase One Reviews (1,897)

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Demandbase One Reviews (1,897)

View 3 Video Reviews
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Chase H.
CH
Account Executive
"Boosts Outbound Prospecting with Some Data Challenges"
What do you like best about Demandbase One?

I have been using Demandbase One for six months to facilitate outbound prospecting, and it's been an impressive experience. Setting up Demandbase One was pretty straightforward, which I found very convenient. One of the standout features is the ability to get complete coverage on our outbound prospecting efforts and ideal customers, which significantly enhances our brand awareness. I find it incredibly useful to see what companies are engaged in our content. Additionally, I appreciate the feature that allows content to be automatically distributed based on a variety of factors, which simplifies our process and increases efficiency. Another critical benefit is the ability to reach many accounts in a short term, which is significant for our operations. We use Demandbase One in conjunction with HubSpot, and this combination works well for us. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

I find the criteria to enter the account-based marketing program in Demandbase One problematic. The data regarding company revenue is often incorrect, and the employee count can be very inconsistent. This inaccuracy results in difficulties ensuring that our target accounts are correctly included and not unjustly denied based on faulty criteria. Review collected by and hosted on G2.com.

MM
Senior Sales Account Executive
Mid-Market (51-1000 emp.)
"Effortless Campaigns and Outstanding Targeting with Demandbase"
What do you like best about Demandbase One?

Demandbase is a must-have if you're looking to deliver targeted messages to your audience and create an outstanding experience. What I appreciate most is how user-friendly it is, making it simple to launch new campaigns in no time. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

I have no complaints at all about this tool. It’s truly impressive—very intuitive, with minimal jargon, making it easy to grasp. The account-based segmentation feature is excellent and does a great job of pinpointing high-purchase-intent accounts to focus on. Review collected by and hosted on G2.com.

YV
Business Development Specialist
Mid-Market (51-1000 emp.)
"Intuitive Interface and Personalized Content Make Demandbase a Standout"
What do you like best about Demandbase One?

I really enjoy the user interface; it's very intuitive, which has made the overall user experience excellent. I also value how it provides personalized content on our homepage, helping ensure that visitors don't leave right away simply because they aren't aware that we offer a solution for them. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

Demandbase is indispensable for anyone looking to deliver personalized messages to their audience and create an outstanding experience. I have no complaints; I especially appreciate being able to flag important companies, with the system then automatically monitoring them and providing me with daily updates. Review collected by and hosted on G2.com.

SY
Senior Client Solutions Manager
Enterprise (> 1000 emp.)
"Company & Industry Based Database"
What do you like best about Demandbase One?

Demandbase helps to collect companies, and contacts in bulk. Helps in industry mapping which is useful to identify the companies falling under which industry. Contact Details like Phone Numbers, Emails, LinkedIn profiles will be useful to reach out to the customers.

It is used as company database by collecting the company details, industry overview, financial details, scoops and technology landscape etc.

Contacts are collected on department basis, which helps to select only required departments. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

While collecting contacts, it was observed, lot of redundant profiles are displaying by providing same contact from mulitple departments. Also frequent cross-checks are not being done for removal of contacts from companies who left, or updating if they have any role changes, which is resulting in non-accurate data from the whole list. Review collected by and hosted on G2.com.

Ravneet Singh K.
RK
Digital Marketing Specialist
Enterprise (> 1000 emp.)
"Useful and Meaningful Account Based Marketing Platform"
What do you like best about Demandbase One?

I came across Demandbase One, and have had quite extensive exposure to Performance and Programmatic Marketing, with Demandbase Measurement, Tracking, Enrichment and Targeting, Account Based Marketing becomes effortless. It is fairly easy to integrate, just connect with your CRM, GTM and Ad Accounts to build Audiences, Select Destination, Advertise and know hotspots in your Accounts. The Team is extremely supportive in setting it up, running Advertising Campaigns or understanding accounts. I have been using it almost daily since the day I took charge in my new role. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

While the platform's data tech is robust, I believe there is still room for UI / UX Improvement, additionally, they could also focus on cold emailing too as that aspect I haven't come across in the platform till now. Newsletters / Campaigns are covered though. Review collected by and hosted on G2.com.

Felipe S.
FS
Cofounder and CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A powerful ABM platform for mature teams — but with a steep learning curve"
What do you like best about Demandbase One?

Demandbase One is one of the most complete ABM platforms in the market. The quality of intent data and the precision in identifying and prioritizing target accounts are impressive. It helps align marketing and sales around the same goals and provides a clear picture of where to focus efforts. I also appreciate how it integrates well with Salesforce and HubSpot, making it easier to operationalize ABM strategies at scale. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

The platform can feel overwhelming at first. It takes time, training, and internal alignment to get the most out of it. The interface is not always intuitive, and setting up dashboards or automations can require technical expertise. Pricing is also on the higher side, which makes it more suitable for enterprise-level teams with dedicated resources. Review collected by and hosted on G2.com.

Austin G.
AG
Global Director, Account Based Marketing
Enterprise (> 1000 emp.)
"Set a powerful ABM foundation"
What do you like best about Demandbase One?

The intent data and firmographic dashboards help prioritize high-value accounts and identify buying signals in real time, so we’re always focusing on the right prospects.

It has also allowed for us to collaborate with a Marketing organization with sales more easily. We are finding new ways to provide insights on engagement to our

We are also targeting media campaigns to those that reach a certain threshold allowing us to be more efficient with our paid media investments.

The Customer Success team and others focused on implementation is very strong and they are always able to help. Most of the time I feel like I could be their only client with how responsive they are. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

The navigation and filtering interface can feel sluggish and unintuitive at times. Applying multiple filters (e.g., industry + intent score + location) often requires extra clicks, and the “Reset” button isn’t always obvious. A more streamlined, responsive filter panel would make data exploration much smoother. Review collected by and hosted on G2.com.

PK
Inside Sales Representative
Mid-Market (51-1000 emp.)
"Effortless Email Tracking and Intuitive Dashboard"
What do you like best about Demandbase One?

I really appreciate how it notifies me whenever a potential client opens an email, as this feature makes following up much more convenient for both myself and the client. The dashboard is user-friendly and intuitive, providing a straightforward and seamless experience for integrating the results. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

The support documentation feels outdated, and I would appreciate having more filter options available. The sidebar occupies too much of the screen, which can be distracting, and I have experienced the tool crashing on a few occasions. Review collected by and hosted on G2.com.

PR
Account Executive
Mid-Market (51-1000 emp.)
"Intuitive Platform That Simplifies Customer Journey Tracking"
What do you like best about Demandbase One?

I like that it's easy to set up and learn, everything is quite intuitive. It's designed to manage customer journey tracking campaigns for leads, current customers, and even those who unsubscribe. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

I have no complaints; the platform is intuitive and provides both free plans and reasonably priced packages based on the features you require. It has been extremely helpful in pinpointing our most important accounts and identifying the key individuals we need to reach out to. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Helped Me Hit Quota with Smarter Prospecting"
What do you like best about Demandbase One?

What I like best about Demandbase One is how it makes prospecting easy and smart. It gives me clear signals on which accounts are ready to buy, helps me find the right contacts quickly, and saves a ton of time on research. The real-time alerts and smooth CRM integration keep me focused on the hottest leads, making my outreach more effective and helping me hit my targets consistently. Review collected by and hosted on G2.com.

What do you dislike about Demandbase One?

Sometimes the data isn’t perfectly clean or up to date, which means extra effort is needed to validate contacts. Review collected by and hosted on G2.com.

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