--- title: Default Reviews meta_title: 'Default Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Default works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 62 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Default Reviews **Vendor:** Default **Category:** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing) **Average Rating:** 4.6/5.0 **Total Reviews:** 62 ## About Default Default is a revenue-grade workflow engine that lets you see your revenue machine, understand how it all connects, and scale without breaking anything. ## Default Pros & Cons **What users like:** - Users praise the **ease of use** for booking meetings with seamless calendar integration and straightforward client experience. (22 reviews) - Users appreciate the **easy scheduling** feature, allowing seamless booking and integration with various calendar platforms. (9 reviews) - Users find Default **very helpful** for converting website visitors into MQLs with seamless CRM integration. (7 reviews) - Users value the **effective lead generation** capabilities of Default, enhancing inbound workflows and MQL conversion. (7 reviews) - Users love the **seamless automation** that simplifies booking and enhances their workflow efficiency. (6 reviews) - Users love the **easy setup** of Default, enabling quick routing workflows without any coding required. (6 reviews) - Users value the **seamless integrations** of Default, enhancing their workflow and maximizing lead management efficiency. (6 reviews) - Booking Efficiency (4 reviews) - Easy Integrations (4 reviews) - Simple (4 reviews) **What users dislike:** - Users note a **learning curve** with Default due to its many features, but eventually adapt to the system. (7 reviews) - Users experience significant **integration issues** with Default, leading to frustration and inefficiencies in workflow management. (4 reviews) - Users experience **significant limitations** with Default, including routing issues, confusing event types, and inadequate AI features. (4 reviews) - Users experience **poor user experience** due to limited UI, confusing workflows, and inadequate integrations. (4 reviews) - Users find the interface **not intuitive** , requiring extensive support due to complex workflow processes and limited integrations. (3 reviews) - Scheduling Issues (3 reviews) - Users are disappointed with the **poor AI integration** and lack of user-friendly features in Default. (2 reviews) - Users frequently face **call issues** with Default, experiencing persistent routing problems and poor support throughout usage. (2 reviews) - Expensive (2 reviews) - Filtering Issues (2 reviews) ## Default Reviews ### 1. Moved from 99 step Zap to simple PQL workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie M. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Default?** Default made it way easier for us to manage PLG lead routing without duct-taping everything together. We replaced a 99-step Zapier flow with a single workflow builder that handles routing logic, enrichment, assignment, and custom Slack notifications. It also made it simple to define what a PQL is (for us, company size thresholds) and route those signups directly to the right rep. It also connected with all the systems that we needed it to and let us match at the lead and account level in Salesforce. **What do you dislike about Default?** Honestly, not much so far. I would say because there are so many things you can do with Default, there can be a bit of a learning curve, but I've found that with any workflow builder. **What problems is Default solving and how is that benefiting you?** Routing PLG leads without breaking our systems We were running PLG signups through a 99-step Zapier flow that couldn’t handle nuance or edge cases. Every tweak potentially broke the zap, and we were constantly debugging it. Fixing Salesforce + HubSpot syncing for our motion Because we started sales-led, our Salesforce + HubSpot setup wasn’t designed for freemium/PLG signups. Native integrations didn’t work for our requirements (Lead + Account creation, dedupe prevention, rep alignment). Default helped us automate the full workflow between HubSpot and Salesforce for PLG ### 2. Don’t switch to Default from Chili Piper. I regret it. **Rating:** 0.0/5.0 stars **Reviewed by:** Ashwin C. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Default?** The workflow builder looks nice but is not effective in telling you in the logs why your 5 user company is going to your enterprise rep when it shouldn't be doing that. **What do you dislike about Default?** I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and promises of a hands-on success team to guide us to success. None of it delivered. We’ve had routing issues from day one, and now we’re four months in still trying to get things working. The “AI features” were mostly vaporware or half-baked, and the support team has been reactive at best not proactive or strategic like we were promised. **What problems is Default solving and how is that benefiting you?** Don’t move to Default until the product is actually built and reliable. Right now, it feels like we’ve been beta testing a platform that just isn’t ready. ### 3. My choice for inbound lead routing and GTM signals orchestration workflows. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua N. | Commercial Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Default?** Easy to use workflow builder, easy incorporation of AI tools, and central lead routing system that can connect with just about everything else you'll be using for GTM workflows. It takes a lot of the clunkiness of Clay workflows and makes them faster and easier to update. Customer support has also been great. **What do you dislike about Default?** Takes a lot of front-loaded work to get the workflows production ready. For example, the workflow builder doesn't allow for copy/paste or templates for frequently used modules. **What problems is Default solving and how is that benefiting you?** Automated lead routing from inbound leads and orchestration of signals workflows. ### 4. Effortless Lead Routing with No-Code Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Default?** I like how Default makes it very easy to quickly set up new routing workflows and decision trees in a no-code manner. Without writing a line of code, we can set up an equal round robin routing effortlessly. The initial setup was incredibly easy, and the success team was very helpful. **What do you dislike about Default?** Nothing at this point - great team and solution! **What problems is Default solving and how is that benefiting you?** I use Default to round-robin leads and new customers to the correct account managers. It makes setting up new routing workflows and decision trees easy with no code needed, streamlining the process. ### 5. Revolutionized Our Inbound Workflows and Lead Routing **Rating:** 4.5/5.0 stars **Reviewed by:** Liza D. | Revenue Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Default?** Default has been a game-changer for our inbound workflows and orchestration. Super useful when it comes to lead routing and assignment flows. **What do you dislike about Default?** We had some issues when we first switched off ChiliPiper a year and a half ago, but it was all addressed by the team and the product has evolved a lot since then. Haven't looked back for many months. **What problems is Default solving and how is that benefiting you?** Default handles everything from inbound orchestration and meeting scheduling to all types of lead and account routing. As a RevOps professional, I honestly can't imagine managing my work without it. ### 6. Deafult **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Default?** The platform offers easy access and integrates smoothly with the other systems we use. **What do you dislike about Default?** There isn’t much that we dislike about it, as it meets all of our requirements. **What problems is Default solving and how is that benefiting you?** The platform matches leads to our executives efficiently, streamlining the process and ensuring that the right people are connected quickly. ### 7. Overpriced Basic Form Workflows **Rating:** 0.0/5.0 stars **Reviewed by:** John Tanner W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Default?** I dont think there are many good features about default at all. **What do you dislike about Default?** It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however there way of doing workflows is extremely strange. To complete 1 workflow you need to use multiple different independent workflows and string them together in a siloed manner. Their integrations are extremely limited, only plugging in with the most basic and low quality databases like apollo.io Everytime I need to build out the most simple workflow I have to get on a call with their team, and for them they dont even know how to do it, because its just that hard to use the tool. Styling functionalities are extremely limited, and everyones forms look exactly the same. I would recommend save your money and avoid this tool. **What problems is Default solving and how is that benefiting you?** It doesnt really solve many problems at alla. ### 8. Default is it for tracking inbounds **Rating:** 5.0/5.0 stars **Reviewed by:** Chris E. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Default?** Love how as an SDR we get notified when we get new inbounds- speed to lead is key. **What do you dislike about Default?** Maybe if it was more integrated with our sales tools to make it more seamless. **What problems is Default solving and how is that benefiting you?** We get notified when a new lead is assigned to us ### 9. Best experience ive had with a booking/scheduling software **Rating:** 5.0/5.0 stars **Reviewed by:** Jared G. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Default?** ease of use, meetings effortlessly placed on my calendar, good settings **What do you dislike about Default?** no cons at all in my opinion. amazing product **What problems is Default solving and how is that benefiting you?** booking meetings on autopilot instead of sending available tienms ### 10. Effective for Inbound lead enrichment and feeding to CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Default?** Default has been very helpful in the collection of website visitors and turning them into inbound MQL's with enriched data. Default integrates directly with our CRM as well as our outreach toolkit, allowing for a seamless data flow and ensuring no leads slip through untouched. **What do you dislike about Default?** I haven't come across anything that has been disruptive to our workflow. **What problems is Default solving and how is that benefiting you?** Defualt automates the collectiona and routing of inbound leads from our website, funneling them directly to our Sales team for outreach. This saves all manual tracking and even saves us time on enriching data. - [View Default pricing details and edition comparison](https://www.g2.com/products/default/reviews/default-review-9687558?section=pricing&secure%5Bexpires_at%5D=2026-07-02+11%3A48%3A47+-0500&secure%5Bsession_id%5D=7dcf2dba-5d1a-4faa-be4a-f1693248cd7e&secure%5Btoken%5D=2140f0c3947b74352401ae1c501e59df6b55630fb129ca054f4ccdbe9592e8d9&format=llm_user) ## Default Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Clay](https://www.g2.com/products/clay-com-clay/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [QuickReply.ai](https://www.g2.com/products/quickreply-ai/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Default Features **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Multi-Device Data Visualization - Data Segmentation **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Nonengaged Accounts - Account optimization - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning ## Top Default Alternatives - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - 4.6/5.0 (718 reviews) - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,009 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,556 reviews)