--- title: Default Reviews meta_title: 'Default Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Default works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 62 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Default Reviews **Vendor:** Default **Category:** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing) **Average Rating:** 4.6/5.0 **Total Reviews:** 62 ## About Default Default is a revenue-grade workflow engine that lets you see your revenue machine, understand how it all connects, and scale without breaking anything. ## Default Pros & Cons **What users like:** - Users find Default's **ease of use** exceptional, simplifying lead management and integration effortlessly without complications. (10 reviews) - Users value the **easy setup** of Default, enabling quick workflows without coding and seamless integration with existing systems. (5 reviews) - Users appreciate how Default offers **easy no-code setup** for routing workflows, enhancing their inbound workflow efficiency. (5 reviews) - Users love how Default simplifies **lead generation** , enhancing efficiency in PLG lead routing and assignment processes. (5 reviews) - Users love the **automation features** that simplify scheduling and enhance client interactions seamlessly. (4 reviews) - Users value the **easy scheduling** with Default, allowing seamless calendar integration and straightforward meeting management. (4 reviews) - Easy Integrations (3 reviews) - Users value the **seamless integrations** of Default, enhancing their workflow and maximizing lead management efficiency. (3 reviews) - Time-saving (3 reviews) - Booking Efficiency (2 reviews) **What users dislike:** - Users frequently face **integration issues** with Default, making workflows difficult and support inadequate for resolving problems. (3 reviews) - Users face a **steep learning curve** with Default, finding it challenging and unuser-friendly to navigate workflows. (3 reviews) - Users report a **poor user experience** with Default, citing navigation difficulties and unsatisfactory support despite initial promises. (3 reviews) - Users express disappointment with **underwhelming AI integration** and ongoing routing issues, impacting overall user experience negatively. (2 reviews) - Users experience frequent **call issues** with Default, hindering effective communication and workflow management. (2 reviews) - Expensive (2 reviews) - Inadequate Reporting (2 reviews) - Layout Issues (2 reviews) - Users report **persistent routing issues** and confusing features, undermining the expected functionality of Default. (2 reviews) - Users are frustrated with **limited customization** options, particularly for branding emails and workflows, impacting usability significantly. (2 reviews) ## Default Reviews ### 1. Don’t switch to Default from Chili Piper. I regret it. **Rating:** 0.0/5.0 stars **Reviewed by:** Ashwin C. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Default?** The workflow builder looks nice but is not effective in telling you in the logs why your 5 user company is going to your enterprise rep when it shouldn't be doing that. **What do you dislike about Default?** I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and promises of a hands-on success team to guide us to success. None of it delivered. We’ve had routing issues from day one, and now we’re four months in still trying to get things working. The “AI features” were mostly vaporware or half-baked, and the support team has been reactive at best not proactive or strategic like we were promised. **What problems is Default solving and how is that benefiting you?** Don’t move to Default until the product is actually built and reliable. Right now, it feels like we’ve been beta testing a platform that just isn’t ready. ### 2. Overpriced Basic Form Workflows **Rating:** 0.0/5.0 stars **Reviewed by:** John Tanner W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Default?** I dont think there are many good features about default at all. **What do you dislike about Default?** It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however there way of doing workflows is extremely strange. To complete 1 workflow you need to use multiple different independent workflows and string them together in a siloed manner. Their integrations are extremely limited, only plugging in with the most basic and low quality databases like apollo.io Everytime I need to build out the most simple workflow I have to get on a call with their team, and for them they dont even know how to do it, because its just that hard to use the tool. Styling functionalities are extremely limited, and everyones forms look exactly the same. I would recommend save your money and avoid this tool. **What problems is Default solving and how is that benefiting you?** It doesnt really solve many problems at alla. - [View Default pricing details and edition comparison](https://www.g2.com/products/default/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A28%3A21+-0500&secure%5Bsession_id%5D=48762610-d18b-4a1b-99dc-a5367eb70c42&secure%5Btoken%5D=e2a12b8c72ca5f8ec54ad55d981704f8bca606b32e97d2cf787fe498655acc28&format=llm_user) ## Default Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Default Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Multi-Device Data Visualization - Data Segmentation **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Nonengaged Accounts - Account optimization - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync ## Top Default Alternatives - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - 4.6/5.0 (718 reviews) - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,038 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,559 reviews)