--- title: Default Reviews meta_title: 'Default Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Default works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 62 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Default Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use for booking, appreciating the seamless integration with their calendars. (22 mentions)
Users find scheduling effortless, thanks to easy sharing links and seamless calendar integration for booking meetings. (9 mentions)
Users find Default to be extremely helpful in converting website visitors into valuable leads with enriched data. (7 mentions)
Users praise Default for its effective lead generation capabilities, enhancing inbound workflows and optimizing lead routing. (7 mentions)
Users love the seamless automation that simplifies meeting bookings and enhances workflow management. (6 mentions)
Users note a steep learning curve with Default, particularly when first using the scheduling tool and Gmail integration. (7 mentions)
Users report integration issues with Default, finding it challenging to connect and utilize workflows effectively. (4 mentions)
Users experience significant limitations in functionality, with unresolved routing issues and disappointing AI features affecting their overall satisfaction. (4 mentions)
Users criticize the poor user experience of Default, highlighting difficulties with workflows and limited integrations. (4 mentions)
Users find the tool not intuitive, struggling with complex workflows and limited integrations, affecting usability. (3 mentions)

5 Pros or Advantages of Default

1. Ease of Use
Users love the ease of use for booking, appreciating the seamless integration with their calendars.
See 22 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Lead Routing with No-Code Setup"

What do you like about Default?

I like how Default makes it very easy to quickly set up new routing workflows and decision trees in a no-code manner. Without writing a line of code,

Natalie M.
NM

Natalie M.

Small-Business (50 or fewer emp.)

5.0/5

"Moved from 99 step Zap to simple PQL workflow"

What do you like about Default?

Default made it way easier for us to manage PLG lead routing without duct-taping everything together. We replaced a 99-step Zapier flow with a single

2. Scheduling
Users find scheduling effortless, thanks to easy sharing links and seamless calendar integration for booking meetings.
See 9 mentions

See Related User Reviews

Jared G.
JG

Jared G.

Small-Business (50 or fewer emp.)

5.0/5

"Best experience I've had with a booking/scheduling software"

What do you like about Default?

ease of use, meetings effortlessly placed on my calendar, good settings

Kaylee M.
KM

Kaylee M.

Mid-Market (51-1000 emp.)

4.5/5

"Extremely convenient tool for entire sales cycle"

What do you like about Default?

As easy as copying & pasting a link to share with customers to book time with you whenever -- uploads directly to & automatically works around

3. Helpful
Users find Default to be extremely helpful in converting website visitors into valuable leads with enriched data.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Lead Routing with No-Code Setup"

What do you like about Default?

I like how Default makes it very easy to quickly set up new routing workflows and decision trees in a no-code manner. Without writing a line of code,

Liza D.
LD

Liza D.

Mid-Market (51-1000 emp.)

4.5/5

"Revolutionized Our Inbound Workflows and Lead Routing"

What do you like about Default?

Default has been a game-changer for our inbound workflows and orchestration. Super useful when it comes to lead routing and assignment flows.

4. Lead Generation
Users praise Default for its effective lead generation capabilities, enhancing inbound workflows and optimizing lead routing.
See 7 mentions

See Related User Reviews

Natalie M.
NM

Natalie M.

Small-Business (50 or fewer emp.)

5.0/5

"Moved from 99 step Zap to simple PQL workflow"

What do you like about Default?

Default made it way easier for us to manage PLG lead routing without duct-taping everything together. We replaced a 99-step Zapier flow with a single

Liza D.
LD

Liza D.

Mid-Market (51-1000 emp.)

4.5/5

"Revolutionized Our Inbound Workflows and Lead Routing"

What do you like about Default?

Default has been a game-changer for our inbound workflows and orchestration. Super useful when it comes to lead routing and assignment flows.

5. Automation
Users love the seamless automation that simplifies meeting bookings and enhances workflow management.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent for inbound lead workflows"

What do you like about Default?

Eliminates work that can and should be automated

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Endless Opportunities with Default"

What do you like about Default?

There is almost nothing Default can't do when it comes to top of funnel workflows. On top of that, their reps and support team are top notch and so ex

5 Cons or Disadvantages of Default

1. Learning Curve
Users note a steep learning curve with Default, particularly when first using the scheduling tool and Gmail integration.
See 7 mentions

See Related User Reviews

Natalie M.
NM

Natalie M.

Small-Business (50 or fewer emp.)

5.0/5

"Moved from 99 step Zap to simple PQL workflow"

What do you dislike about Default?

Honestly, not much so far. I would say because there are so many things you can do with Default, there can be a bit of a learning curve, but I've foun

John Tanner W.
JW

John Tanner W.

Small-Business (50 or fewer emp.)

0.0/5

"Overpriced Basic Form Workflows"

What do you dislike about Default?

It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however their way of doing workflows is extremely strang

2. Integration Issues
Users report integration issues with Default, finding it challenging to connect and utilize workflows effectively.
See 4 mentions

See Related User Reviews

Ashwin C.
AC

Ashwin C.

Mid-Market (51-1000 emp.)

0.0/5

"Don’t switch to Default from Chili Piper. I regret it."

What do you dislike about Default?

I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and p

John Tanner W.
JW

John Tanner W.

Small-Business (50 or fewer emp.)

0.0/5

"Overpriced Basic Form Workflows"

What do you dislike about Default?

It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however their way of doing workflows is extremely strang

3. Limitations
Users experience significant limitations in functionality, with unresolved routing issues and disappointing AI features affecting their overall satisfaction.
See 4 mentions

See Related User Reviews

Ashwin C.
AC

Ashwin C.

Mid-Market (51-1000 emp.)

0.0/5

"Don’t switch to Default from Chili Piper. I regret it."

What do you dislike about Default?

I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and p

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for our use case"

What do you dislike about Default?

I find the event types a bit confusing, especially between team events and group events. It would be helpful to be able to organize your events of sim

4. Poor User Experience
Users criticize the poor user experience of Default, highlighting difficulties with workflows and limited integrations.
See 4 mentions

See Related User Reviews

Ashwin C.
AC

Ashwin C.

Mid-Market (51-1000 emp.)

0.0/5

"Don’t switch to Default from Chili Piper. I regret it."

What do you dislike about Default?

I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and p

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Default made Inbound handling seamless"

What do you dislike about Default?

Nothing major, UI could be a lot better on the app front. All good on the scheduler's front.

5. Not Intuitive
Users find the tool not intuitive, struggling with complex workflows and limited integrations, affecting usability.
See 3 mentions

See Related User Reviews

John Tanner W.
JW

John Tanner W.

Small-Business (50 or fewer emp.)

0.0/5

"Overpriced Basic Form Workflows"

What do you dislike about Default?

It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however their way of doing workflows is extremely strang

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Default makes scheduling a breeze!"

What do you dislike about Default?

The integration with gmail was a little confusing at first.

Top-Rated Alternatives

Chili Piper
Chili Piper
4.6/5(736)
LeanData
LeanData
4.6/5(1,069)
Calendly
Calendly
4.7/5(2,676)

Default Reviews (62)

Reviews

Default Reviews (62)

4.6
62 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Natalie M.
NM
Natalie M.
Head of Growth
Small-Business (50 or fewer emp.)
"Moved from 99 step Zap to simple PQL workflow"
5/5
What do you like best about Default?

Default made it way easier for us to manage PLG lead routing without duct-taping everything together. We replaced a 99-step Zapier flow with a single workflow builder that handles routing logic, enrichment, assignment, and custom Slack notifications.

It also made it simple to define what a PQL is (for us, company size thresholds) and route those signups directly to the right rep.

It also connected with all the systems that we needed it to and let us match at the lead and account level in Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Default?

Honestly, not much so far. I would say because there are so many things you can do with Default, there can be a bit of a learning curve, but I've found that with any workflow builder. Review collected by and hosted on G2.com.

Ashwin C.
AC
Ashwin C.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Don’t switch to Default from Chili Piper. I regret it."
0/5
What do you like best about Default?

The workflow builder looks nice but is not effective in telling you in the logs why your 5 user company is going to your enterprise rep when it shouldn't be doing that. Review collected by and hosted on G2.com.

What do you dislike about Default?

I moved from Chili Piper to Default thinking it would be a major upgrade, sold on all the shiny AI bells and whistles, tight Apollo integration, and promises of a hands-on success team to guide us to success.

None of it delivered.

We’ve had routing issues from day one, and now we’re four months in still trying to get things working. The “AI features” were mostly vaporware or half-baked, and the support team has been reactive at best not proactive or strategic like we were promised. Review collected by and hosted on G2.com.

Joshua N.
JN
Joshua N.
Commercial Account Executive
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My choice for inbound lead routing and GTM signals orchestration workflows."
5/5
What do you like best about Default?

Easy to use workflow builder, easy incorporation of AI tools, and central lead routing system that can connect with just about everything else you'll be using for GTM workflows. It takes a lot of the clunkiness of Clay workflows and makes them faster and easier to update. Customer support has also been great. Review collected by and hosted on G2.com.

What do you dislike about Default?

Takes a lot of front-loaded work to get the workflows production ready. For example, the workflow builder doesn't allow for copy/paste or templates for frequently used modules. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Effortless Lead Routing with No-Code Setup"
5/5
What do you like best about Default?

I like how Default makes it very easy to quickly set up new routing workflows and decision trees in a no-code manner. Without writing a line of code, we can set up an equal round robin routing effortlessly. The initial setup was incredibly easy, and the success team was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Default?

Nothing at this point - great team and solution! Review collected by and hosted on G2.com.

Liza D.
LD
Liza D.
Revenue Operations Manager
Mid-Market (51-1000 emp.)
"Revolutionized Our Inbound Workflows and Lead Routing"
4.5/5
What do you like best about Default?

Default has been a game-changer for our inbound workflows and orchestration. Super useful when it comes to lead routing and assignment flows. Review collected by and hosted on G2.com.

What do you dislike about Default?

We had some issues when we first switched off ChiliPiper a year and a half ago, but it was all addressed by the team and the product has evolved a lot since then. Haven't looked back for many months. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Deafult"
5/5
What do you like best about Default?

The platform offers easy access and integrates smoothly with the other systems we use. Review collected by and hosted on G2.com.

What do you dislike about Default?

There isn’t much that we dislike about it, as it meets all of our requirements. Review collected by and hosted on G2.com.

John Tanner W.
JW
John Tanner W.
Founder
Small-Business (50 or fewer emp.)
"Overpriced Basic Form Workflows"
0/5
What do you like best about Default?

I don't think there are many good features about default at all. Review collected by and hosted on G2.com.

What do you dislike about Default?

It is not very user friendly. I am very well versed in automation tools like n8n and clay.com however their way of doing workflows is extremely strange. To complete 1 workflow you need to use multiple different independent workflows and string them together in a siloed manner.

Their integrations are extremely limited, only plugging in with the most basic and low quality databases like apollo.io

Every time I need to build out the most simple workflow I have to get on a call with their team, and for them they don't even know how to do it, because it's just that hard to use the tool.

Styling functionalities are extremely limited, and everyone's forms look exactly the same. I would recommend saving your money and avoiding this tool. Review collected by and hosted on G2.com.

Chris E.
CE
Chris E.
SDR
Mid-Market (51-1000 emp.)
"Default is it for tracking inbounds"
5/5
What do you like best about Default?

Love how as an SDR we get notified when we get new inbounds- speed to lead is key. Review collected by and hosted on G2.com.

What do you dislike about Default?

Maybe if it was more integrated with our sales tools to make it more seamless. Review collected by and hosted on G2.com.

Jared G.
JG
Jared G.
BDR
Small-Business (50 or fewer emp.)
"Best experience I've had with a booking/scheduling software"
5/5
What do you like best about Default?

ease of use, meetings effortlessly placed on my calendar, good settings Review collected by and hosted on G2.com.

What do you dislike about Default?

no cons at all in my opinion. amazing product Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Effective for Inbound lead enrichment and feeding to CRM"
4/5
What do you like best about Default?

Default has been very helpful in the collection of website visitors and turning them into inbound MQL's with enriched data. Default integrates directly with our CRM as well as our outreach toolkit, allowing for a seamless data flow and ensuring no leads slip through untouched. Review collected by and hosted on G2.com.

What do you dislike about Default?

I haven't come across anything that has been disruptive to our workflow. Review collected by and hosted on G2.com.
Categories on G2
Explore More