Compare Chili Piper and Default 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Small-Business (60.7% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
No pricing available
Chili Piper
Star Rating
(732)4.6 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansDefault
Star Rating
(63)4.5 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DefaultSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chili Piper excels in user support, with many users praising the quality of their customer success managers. One user highlighted how their CSM provided invaluable assistance during the transition of responsibilities, making the process smoother and more manageable.
- Users say that Chili Piper's user interface is intuitive and easy to navigate, which contributes to a quick learning curve. Reviewers appreciate the platform's ability to integrate seamlessly across multiple tools, allowing teams to schedule calls without disrupting their workflow.
- According to verified reviews, Default shines in its no-code workflow setup, enabling users to create complex routing logic without needing technical expertise. This feature has been particularly beneficial for teams looking to streamline their lead routing processes efficiently.
- Reviewers mention that while Chili Piper has a slightly lower score in setup ease compared to Default, it still offers a straightforward initial setup experience. Users have noted that once they familiarize themselves with the platform, scaling becomes easy and effective.
- G2 reviewers highlight that Default's workflow builder is a standout feature, allowing for quick adjustments and integrations with various tools. Users have replaced cumbersome processes with a single, efficient workflow, which has significantly improved their operational efficiency.
- Users report that while Chili Piper has a higher overall satisfaction score, Default's focus on small business needs resonates well with its user base. This makes Default a strong contender for smaller teams looking for a tailored solution that meets their specific requirements.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
Default
No pricing availableFree Trial
Chili Piper
No trial information availableDefault
Free Trial is available
Ratings
Meets Requirements
9.2
462
8.9
50
Ease of Use
9.0
468
8.7
59
Ease of Setup
8.0
168
8.4
47
Ease of Admin
8.2
160
8.8
16
Quality of Support
9.3
423
9.1
48
Has the product been a good partner in doing business?
8.9
158
9.3
16
Product Direction (% positive)
9.1
397
9.5
51
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
120
9.3
28
8.9
105
8.9
28
8.7
98
8.9
25
Routing
9.1
131
9.1
27
8.8
108
9.2
26
8.9
111
9.0
26
9.2
133
9.6
26
Platform Operations
8.7
99
9.0
25
8.6
100
9.0
25
8.9
104
9.0
25
8.9
85
9.1
25
8.8
116
8.8
25
9.2
132
9.6
26
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
CRM Data Enrichment
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
8.7
5
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
9.1
130
Not enough data
9.2
136
Not enough data
Shared Calendar
9.2
137
Not enough data
9.2
131
Not enough data
Accessibility
9.1
109
Not enough data
9.0
92
Not enough data
Integration
9.3
99
Not enough data
9.1
114
Not enough data
9.3
149
Not enough data
Notifications
9.4
139
Not enough data
9.3
107
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Integrations
9.4
90
8.0
23
9.5
150
9.0
26
9.5
134
8.7
24
9.5
102
9.1
22
9.4
148
9.1
24
Branding & Customizatio
9.3
139
8.8
24
9.3
142
9.2
24
9.1
111
8.4
21
Automatic Rules & Configurations
9.4
154
9.1
25
9.5
143
9.1
23
9.2
133
8.8
23
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and Default are categorized as Business Scheduling and Lead-to-Account Matching and Routing
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Default
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
12.9%
Marketing and Advertising
6.6%
Financial Services
6.0%
Internet
2.6%
Other
29.9%
Computer Software
41.0%
Information Technology and Services
23.0%
Financial Services
16.4%
Accounting
3.3%
Venture Capital & Private Equity
1.6%
Other
14.8%
Discussions
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
What counts as a user?
1 Comment
Official Response from Chili Piper
A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application.Read more
Default has no discussions with answers
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